Roborock S5 Max Robot Vacuum Cleaner User Manual

This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your Roborock S5 Max robot vacuum cleaner.

Product Overview

The Roborock S5 Max is a smart robot vacuum cleaner designed for efficient home cleaning. It features advanced navigation, powerful suction, and mopping capabilities.

Setup and Installation

Charging Dock Placement:

Place the charging dock on a flat, hard surface against a wall.
Ensure there is at least 0.5m (1.6ft) of clearance on both sides and 1.5m (5ft) in front of the dock.
Connect the power adapter to the dock and plug it into a wall outlet.
The charging dock indicator light will illuminate when powered.

Securing the Charging Dock:

Clean the floor where the dock will be placed with a dry cloth.
Use the provided double-sided adhesive tape to secure the dock to the floor.
Alternatively, a moisture-proof mat can be used under the dock on wooden floors to prevent damage.

Charging the Robot:

Place the robot on the charging dock. The power indicator will light up.
The robot uses a rechargeable lithium-ion battery. Keep the robot charged for optimal performance.
The power indicator color indicates battery level: White (≥20%), Red (<20%).

Connecting to the App

Download the Roborock or Xiaomi Home app from the App Store or Google Play.

Open the app and follow the on-screen instructions to add the robot.
Ensure your phone is connected to a 2.4GHz Wi-Fi network.
To reset Wi-Fi, open the top cover, press and hold the power and dock buttons until you hear the "Wi-Fi Reset" voice prompt. The Wi-Fi indicator will blink slowly.

Robot Operation

Starting Cleaning:

Press the power button to start cleaning. The robot will navigate and clean the area.
The robot cleans the edges first, then moves in a Z-pattern to cover the interior efficiently.

Pausing/Resuming Cleaning:

Press any button to pause cleaning.
Press the power button to resume cleaning or the dock button to return to the charging dock and end the cleaning cycle.

Sleep Mode:

If the robot is paused for over 10 minutes, it will enter sleep mode. Press any button to wake it up.
The robot will automatically shut down if left in sleep mode for over 12 hours.

Spot Cleaning:

In standby or pause mode, press and hold the dock button to start spot cleaning. This mode cleans a 1.5m x 1.5m area around the robot.

Selective Room Cleaning:

Use the app to select specific rooms for cleaning. The robot will only clean the selected rooms.
Requires a full map to be created and Map Saving mode to be enabled.

Cleaning Modes:

Select from Quiet, Balanced, Strong, or MAX modes via the app. Balanced is the default.

Do Not Disturb (DND) Mode:

In DND mode, cleaning will not start, voice alerts will be silent, and the power indicator will be off.
DND mode is typically set from 22:00 to 08:00 and can be adjusted in the app.

Virtual No-Go Zones and Walls:

Use the app to draw virtual barriers to prevent the robot from entering certain areas or crossing specific lines.
Virtual No-Mop Zones and Walls are active only when the mopping module is attached.

Maintenance

Main Brush:

Weekly cleaning recommended.
Remove the main brush, clean it, and reassemble. Replace every 6-12 months.

Dustbin and Filter:

Weekly cleaning recommended.
Empty the dustbin and clean the washable filter every two weeks. Ensure the filter is completely dry before use (24 hours recommended).

Side Brush:

Monthly cleaning recommended.
Remove the side brush, clean it, and reassemble. Replace every 3-6 months.

Wheels:

Frequent cleaning recommended.
Clean the universal wheel and its components regularly.

Sensors:

Monthly cleaning recommended.
Wipe all sensors (cliff sensors, wall sensors, charging contacts) with a soft, dry cloth.

Charging Dock Contacts:

Monthly cleaning recommended.
Clean the charging contacts on the dock with a soft, dry cloth.

Troubleshooting

If the robot encounters an error, the power indicator will flash red rapidly, accompanied by a voice alert.

Error 1: LDS unit is jammed. Remove obstructions, move the robot to a new location, and restart.
Error 2: Bumper is stuck. Tap the bumper repeatedly to dislodge stuck items. If the issue persists, move the robot to a new location and restart.
Error 3: A wheel is suspended. Move the robot to a new location and restart.
Error 4: Robot is suspended. Move the robot to a new location and restart. If the problem continues, clean the cliff sensors.
Error 5: Main brush may be tangled. Remove and clean the main brush.
Error 6: Side brush may be tangled. Remove and clean the side brush.
Error 7: Main wheels may be stuck. Remove and clean the main wheels.
Error 8: Robot may be stuck. Remove surrounding obstacles.
Error 9: Dustbin and filter may not be installed correctly. Reinstall the dustbin and filter, ensuring they are properly seated. Consider replacing the filter if the problem persists.
Error 10: Filter is not completely dry. Dry the filter for at least 24 hours. Cleaning the filter may also be necessary. Replace the filter if the problem persists.
Error 11: High-density magnetic field detected. Move the robot away from magnetic bands and restart.
Error 12: Battery level is too low. Charge the robot before use.
Error 13: Charging error. Clean the charging contacts.
Error 14: Battery error. Wait for the battery temperature to normalize.
Error 16: Robot is tilted. Place the robot on a flat surface and restart.
Error 17: Side brush module error. Reset the system.
Error 18: Vacuum fan error. Reset the system.
Error 22: Please clean the charging sensor. The charging sensor may be blocked by dust. Wipe it clean.
Error 23: Please clean the dock's signal emission area. The charging dock may be obstructed. Clean and try again.
Error 24: Virtual no-go zone or wall detected. Move the robot to a new location and restart.
Error 26: Clean the wall sensor. The wall sensor may be dirty. Clean it.
Internal error. Reset the system.

If problems persist after following the troubleshooting steps, contact Roborock customer support.

Technical Specifications

Robot:

Model: S5 Max
Dimensions: 353 × 350 × 96.5 mm
Battery: 14.4V / 5200mAh Lithium battery
Weight: 3.5 kg
Wireless Connectivity: WiFi Smart Connect
Rated Voltage: 14.4VDC
Rated Power: 58W

Charging Dock:

Model: CDZ11RR or CDZ12RR
Dimensions: 151 x 130 × 98mm
Rated Power: 28W
Nominal Input: 100-240VAC
Nominal Output: 20VDC 1.2A

Safety Information

General Precautions:

This product is designed for indoor floor cleaning only. Do not use outdoors or on surfaces other than floors.
Keep the product away from water and flammable materials.
Do not use the product in environments with ambient temperatures above 40°C (104°F) or below 4°C (39°F).
Keep children and pets away from the robot during operation.
Do not use the robot to clean sharp objects, liquids, or burning materials.
Do not carry the robot by its laser cover or bumper.
Always turn off and unplug the robot before cleaning or performing maintenance.

Disposal

The robot contains a lithium-ion battery. Dispose of the battery responsibly according to local regulations. Contact a professional recycling facility for proper disposal.

Warranty and Support

For warranty information and technical support, please visit the Roborock website or contact customer service.

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