Welcome to the Hisense Family!
Congratulations on your new Hisense Roku TV H4 Series. This Quick Start Guide provides easy steps to set up your TV.
Hisense values your business. To stay informed about 'all things Hisense', register your TV by scanning the QR code on the registration page with your mobile phone. A QR code scanning app may be required.
Customer Support and Registration
| Country | Customer Care Center | Hisense Support Page | Register Your TV |
|---|---|---|---|
| U.S.A | Phone: 1-888-935-8880 Hours: Mon-Fri: 9 AM - 9 PM EST, Sat-Sun: 9 AM - 6 PM EST Email: Service@hisense-usa.com | http://www.hisense-usa.com/support/ | http://www.hisense-usa.com/support/register |
Disclaimer: This Quick Start Guide is a general guideline for setting up your Hisense Roku TV. Images are for illustrative purposes only and may differ from the actual product.
Your Easy Way to Endless Entertainment
The Hisense Roku TV offers a simple and intuitive interface for accessing a vast library of entertainment.
- On Demand: Access over 500,000+ movies and TV episodes from major streaming services like Netflix, Hulu, Amazon Video, VUDU, and more. Options include free, rental, and subscription services.
- Fast and Easy Search: Quickly find movies and TV shows. Note: Roku search does not work with all channels.
- Simple, Intuitive Interface: Navigate effortlessly through menus and content.
- Great with Mobile: Limitations apply to the Roku mobile app. For device compatibility, visit support.roku.com.
- Automatic Software Updates: Your TV automatically receives regular software updates when connected to the Internet, ensuring a better experience.
- Wireless Connectivity: Easily connect to your home network.
*Subscription or other payment may be required to access certain channels. Content may not be available in all areas where Roku TVs are sold, and channel availability is subject to change.
**Cancel before free trial ends to avoid subscription fees. Credit card may be required. Eligibility restrictions may apply.
Packaged Contents
Your new TV package includes the following items:
- TV
- 2 AAA batteries
- Important Safety Information and Warranty Card leaflet
- 4 screws (ST4×12F) for 32" models
- Remote Control
- Quick Start Guide (this document)
- 2 legs that form the TV stand
- 4 screws (ST4×14F) for 40"/43" models
IMPORTANT: To prevent accidentally discarding items, check ALL foam in the carton box for accessories before discarding. This applies to all languages: French ("Veuillez vérifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter.") and Spanish ("Antes de desechar la espuma, asegúrese de retirar todos los accesorios.").
Required Tools and Devices (Not Included)
- Wireless router for Internet connectivity
- Phillips screwdriver to secure the TV stand
- HDMI and other types of cables to connect external devices
- Wall mount bracket if you prefer to mount the TV to the wall
Buttons and Ports on the Hisense Roku TV
Understanding the layout of buttons and ports on your TV is essential for setup and connectivity.
TV Back View (32" Model)
The back of the 32" TV features the following ports and controls:
- STANDBY/INPUT Button: Located on the back, typically on the right side when facing the screen. This button controls power and input selection.
- HDMI 3 Port: For connecting HDMI devices.
- HDMI 2 Port: For connecting HDMI devices.
- RESET Button: A small recessed button for factory reset.
- AV IN (VIDEO, L, R): Composite video and stereo audio input (Yellow for video, White for left audio, Red for right audio).
TV Side View (32" Model)
The side of the 32" TV features the following ports:
- ANT/CABLE Port: For connecting an antenna or cable.
- USB (DC 5V 0.5A MAX) Port: For USB devices.
- HDMI 1/ARC Port: An HDMI port with Audio Return Channel (ARC) support.
- HEADPHONE LINE OUT Port: For connecting headphones.
- DIGITAL AUDIO OUT Port: For connecting to a digital audio system.
TV Back View (40" Model)
The back of the 40" TV features the following ports and controls:
- STANDBY/INPUT Button: Located on the back, typically on the right side when facing the screen.
- HDMI 3 Port: For connecting HDMI devices.
- HDMI 2 Port: For connecting HDMI devices.
- RESET Button: A small recessed button for factory reset.
- AV IN (VIDEO, L, R): Composite video and stereo audio input.
TV Side View (40" Model)
The side of the 40" TV features the following ports:
- ANT/CABLE Port: For connecting an antenna or cable.
- USB (DC 5V 0.5A MAX) Port: For USB devices.
- HDMI 1/ARC Port: An HDMI port with Audio Return Channel (ARC) support.
- HEADPHONE LINE OUT Port: For connecting headphones.
- DIGITAL AUDIO OUT Port: For connecting to a digital audio system.
TV Back View (43" Model)
The back of the 43" TV features the following ports and controls:
- STANDBY/INPUT Button: Located on the back, typically on the right side when facing the screen.
- HDMI 3 Port: For connecting HDMI devices.
- HDMI 2 Port: For connecting HDMI devices.
- RESET Button: A small recessed button for factory reset.
- AV IN (VIDEO, L, R): Composite video and stereo audio input.
TV Side View (43" Model)
The side of the 43" TV features the following ports:
- ANT/CABLE Port: For connecting an antenna or cable.
- USB (DC 5V 0.5A MAX) Port: For USB devices.
- HDMI 1/ARC Port: An HDMI port with Audio Return Channel (ARC) support.
- HEADPHONE LINE OUT Port: For connecting headphones.
- DIGITAL AUDIO OUT Port: For connecting to a digital audio system.
STEP 1. Attach the TV Stand or Wall Mount Bracket
Attach the TV Stand
Follow these steps to install the TV stand:
- Carefully place your TV face down on a soft, flat surface to prevent damage or scratches.
- Secure the legs to the TV using the provided screws. For 32" models, use ST4×12F screws. For 40"/43" models, use ST4×14F screws.
Attach the Wall Mount Bracket (Not Included)
Before beginning, ensure you have the third-party manufacturer's instructions and do the following:
- Place the TV face down on a flat, clean, safe, and cushioned surface.
- Remove the TV stand if it is already attached.
- Place the spacers (not included) in the corresponding bracket holes.
CAUTION: When attaching the mount, use the spacers (provided by the third-party manufacturer) between the TV and the bracket.
NOTE: To prevent internal damage and ensure secure mounting, use fixing screws (not provided) that are 8.0 - 10.0 mm (for 32"/40" models) or 9.5 - 11.5 mm (for 43" models) in length, measured from the attaching surface of the mounting hook.
The wall mount hole pattern (VESA) is 200 × 200 mm, and the wall mount screw size is M6.
The diameter and length of the screws differ depending on the wall mount bracket model. If you have additional questions, contact the wall-mount manufacturer or retailer.
STEP 2. Connect Devices to Your TV
Ensure you select the correct cables for the ports and connect them securely. Loose connections can affect picture quality.
| TV Label | Port Description | Cable Type | External Equipment | Brief Description |
|---|---|---|---|---|
| ANT/CABLE | Antenna/Cable input port. | Coaxial cable. | VHF/UHF Antenna, Cable ANT OUT. | Connect an outdoor or indoor antenna. |
| HDMI | HDMI input port. | High Speed HDMI® Cable. | Various external devices (e.g., Set-top Box, Game Console). | Connect a High Speed HDMI® Cable from an external device. |
| AV IN | Composite video (Yellow) and analog audio (White for Left, Red for Right) input ports. | Composite video cable, RCA audio cables. | VCR, DVD Player/Recorder, Video Camera, Satellite Receiver. | Connect a composite video cable and left-right audio cables from an external AV device. |
| DIGITAL AUDIO OUT | Digital audio output port. | Digital audio cable. | Audio Amplifier, Speaker. | Connect a digital audio cable from an external digital audio system. |
| HEADPHONE | Headphone output port. | 3.5mm audio cable. | Headphones. | Connect headphones (sold separately) for audio out. |
| LINE OUT | Analog audio output ports (White for Left, Red for Right). | RCA audio cables. | Speaker, Audio Amplifier. | Connect an audio adapter (not provided) from an external analog audio system. |
| USB DC 5V 0.5A(MAX) | USB port. | USB memory stick. | USB memory stick. | Connect a USB memory stick for photos, music, movies, or Live TV Pause. Live TV Pause is only available on the Antenna input and requires a dedicated USB 2.0 compatible flash drive with at least 16 GB of storage. |
| RESET | Recessed reset button. | — | — | Restart or factory reset your TV. |
STEP 3. Begin Using Your Remote
Power up your TV remote by inserting the included AAA batteries.
CAUTION:
- Dispose of batteries in a designated disposal area. Do not throw them into fire.
- Remove old batteries immediately to prevent leakage.
- Remove batteries if not using the remote for a long time.
- If battery chemicals touch skin, wash immediately. Clean battery compartment if batteries leak.
- Do not mix old and new batteries.
- Do not mix alkaline, standard (carbon-zinc), or rechargeable (NiCd or NiMH) batteries.
- If your remote gets warm/hot, discontinue use and contact customer support at www.hisense-usa.com/support/.
Buttons on Your TV Remote
The remote is designed to be intuitive for TV watching and menu navigation. Below are the key buttons and their functions:
- POWER ⏻: Turns your TV on or off.
- BACK ↩: Returns to the previous screen.
- OK: Selects an option from a menu.
- DIRECTIONAL KEYPAD (▲▼◀▶): Navigates menus. ◀ will bring up the antenna TV channel list or Smart Guide. ◀ and ▶ are used in Live TV Pause to select scenes.
- HOME ?: Displays your TV's Home screen. Stops playback if watching TV or streaming content.
- VOLUME UP ➕: Increases volume or un-mutes sound.
- VOLUME DOWN ➖: Decreases volume.
- MUTE ?: Mutes or un-mutes the sound.
- SLEEP ☾: Sets the sleep timer.
- VIEW MORE OPTIONS *: Gives easy access to picture settings, display options, and more. Press * on any screen to access options.
- CHANNEL RECALL/JUMP BACK AND INSTANT REPLAY ↩: Changes to the previous channel when viewing antenna or cable (no set-top box) programming. Jumps back one position in video when viewing streaming content. Backspaces one letter during menu entries, such as Search.
- REWIND ⏪: Rewinds streaming video. Jumps to the previous audio track or selection. Jumps up one page in menus. Also used to rewind paused live TV using Live TV Pause.
- PLAY/PAUSE ▶⏸: Pauses or resumes playback. Also used to activate and use the Live TV Pause feature when a 16 GB USB drive is attached to the TV.
- FAST FORWARD ⏩: Fast forwards streaming video. Jumps to the next audio track or selection. Jumps down one page in menus. Also used to fast forward paused live TV using Live TV Pause.
- STREAMING CHANNELS SHORTCUTS (e.g., NETFLIX, PANDORA, YOUTUBE, HBO NOW, FUBO, HULU): When pressed:
- If the channel is not added, displays a sign-up page.
- If the channel is added, displays the channel's home page.
- If the TV is off, turns on your TV and displays the channel's home page.
Disclaimer: Remotes may vary.
Using Your Cable Set-top Box or Satellite Receiver Remote as a 'Universal' Remote
If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a 'Universal Remote', refer to its manual for programming instructions. Codes for Hisense Roku TV and common universal remotes can be found at www.roku.com/universalremote.
Turn on the TV and Hisense Roku TV Text to Speech Functionalities
Turn on the TV
Connect the power cord to the back of your TV and plug it into a power outlet. Press the Power ⏻ button on the remote to turn on the TV. A startup screen displaying the Hisense • Roku TV logo will appear. Choose "Set up for home use" to access all TV features and maximize Eco Save. Retailers should select "Set up for store use" for display purposes.
Text-to-Speech and Video Description Functionalities
Text-to-Speech (TTS) and Video Description help navigate menus and provide audio descriptions for programs. TTS converts written text to voice text for visually impaired users. Video Description adds audio narration to describe main visual elements.
Enable Functions:
- Press the Home button to access the Menu.
- Select Settings to enter the Settings Menu.
- Select Accessibility > Audio Guide to turn Audio Guide 'On' or 'Off'.
When Audio Guide is 'On', menu contents are broadcasted, and introductions to relevant programs can be heard.
For more information, visit https://www.hisense-usa.com/hisense-roku-tv-text-to-speech-functionalities.
STEP 4. Complete the Guided Setup
Connect your Hisense Roku TV to your home network:
- Sign in to your wireless network: Your TV will automatically detect wireless networks. Have your network name and password ready and follow the on-screen instructions.
- Activate your Roku account: From your smartphone, tablet, or computer, go to www.roku.com/link and enter the code displayed on your TV screen. Roku accounts are free. While a valid credit card is not required, providing it makes renting and purchasing entertainment from the Roku Channel Store faster.
NOTE: Roku does not charge for activation support – beware of scams.
If you are not ready to connect to a wireless network, you can still use the TV to view live broadcast channels via antenna, Set Top Box (STB), or Satellite.
Complete the rest of the on-screen prompts, and setup is done. Congratulations!
NOTE: Once connected, your TV will automatically update with the latest software. Unlike other TVs, your new Hisense Roku TV automatically receives regular software updates in the background when connected to the Internet, providing a better experience. For more information on setting up and using Roku TV features, go to http://go.roku.com/tvmanual.
All software, applications, services, and content accessible through the Television belong to providers not controlled by or affiliated with Hisense. They are protected by copyright, patent, trademark, and/or other intellectual property laws and are the sole property of their respective owners. These services and/or content are at the sole discretion and control of such providers and completely outside Hisense's control. They may be unavailable, discontinued, or suspended by such providers, temporarily or permanently, at any time, without liability or notice. HISENSE AND ROKU EXPRESSLY DISCLAIM ANY AND ALL RESPONSIBILITY FOR THE AVAILABILITY, CONTINUITY OF SERVICE, OR THE CONTENT PROVIDED BY ANY OR ALL SUCH PROVIDERS.
STEP 5. Personalize Your Home Screen
Easily switch between streaming channels and inputs.
The Home screen menu provides access to streaming entertainment, search for content, and settings. The grid of tiles allows visual selection of favorite streaming channels and connected devices (DVR, game console, antenna, set-top box). You can rearrange the order of tiles by highlighting the tile and pressing the * button on your Roku TV remote.
STEP 6. Optional: Watching Local Broadcast TV
To scan for channels if you connected your TV to an antenna or cable wall jack (no box):
- When the setup wizard is complete, select the ANTENNA icon (represented by an antenna symbol) from the home screen.
- Follow the on-screen instructions.
- Whenever you want to watch local broadcast TV, select the ANTENNA icon.
- Connect a USB memory stick to enjoy photos, music, and movies, or to enable Live TV Pause. Live TV Pause is only available on the Antenna input of your Roku TV and requires a dedicated USB 2.0 compatible flash drive with at least 16 GB of storage to record video.
Product Specifications
| Category | Feature | 32" Models | 40" Models | 43" Models |
|---|---|---|---|---|
| Dimension (W x H x D) | Model Names | 32H4E, 32H4020E, 32H4040E, 32H4050E, 32H4060E, 32H4070E, 32H4080E, 32H4090E, 32H4E1, 32H4020E1, 32H4050E1, 32H4060E1, 32H4070E1, 32H4080E1, 32H4090E1 | 40H4E, 40H4020E, 40H4040E, 40H4050E, 40H4070E, 40H4080E, 40H4090E | 43H4E, 43H4020E, 43H4040E, 43H4050E, 43H4060E, 43H4070E, 43H4080E, 43H4090E |
| Without Stand | 28.9×17.1×3.7 inches (734×434×93 mm) | 36.1×21.2×3.2 inches (918×538×81 mm) | 38.2×22.3×3.6 inches (971×567×92 mm) | |
| With Stand | 28.9×18.7×6.7 inches (734×474×171 mm) | 36.1×23.0×8.0 inches (918×585×203 mm) | 38.2×24.1×8.0 inches (971×613×203 mm) | |
| Weight Without Stand | 9.5 lbs (4.3 kg) | 14.8 lbs (6.7 kg) | 19.4 lbs (8.8 kg) | |
| Weight | With Stand | 9.7 lbs (4.4 kg) | 15.2 lbs (6.9 kg) | 19.8 lbs (9.0 kg) |
| Active Screen Size (Diagonal) | 31.5 inches | 40.0 inches | 42.5 inches | |
| Display | Screen Resolution | 1366×768 | 1920×1080 | 1920×1080 |
| Panel Selected | High Definition backlight | Full High Definition backlight | Full High Definition backlight | |
| Power | Power Supply | AC 120V, 60Hz | AC 120V, 60Hz | AC 120V, 60Hz |
| Standby Consumption | Less than 0.5W | Less than 0.5W | Less than 0.5W | |
| Audio Power | 6W + 6W | 7W + 7W | 7W + 7W | |
| Channels & Signaling | Receiving Channels | VHF: 2-13, UHF: 14-69, CATV: 1-125, Digital Terrestrial Broadcast (8VSB): 2-69, Digital cable (64/256 QAM): 1-135 | ||
| Tuner Type | Frequency synthesized | |||
| Receiving System | Analog: NTSC, Digital: ATSC/QAM | |||
| HDMI Input | RGB/60Hz (640×480, 800×600, 1024×768, 1280×1024, 1366×768, 1440×900(40"/43"), 1680×1050(40"/43"), 1920×1080(40"/43")) YUV/60Hz (480i, 480P, 720P, 1080i(40"/43"), 1080P(40"/43")) | |||
| Other Features | Parental Control | Yes | ||
| HD Supported Definitions | 480i, 480P, 720P, 1080i(40"/43"), 1080P(40"/43") | |||
| Sleep Timer | Yes | |||
| Wall Mount Support | VESA Standard (excluded) | |||
| Wireless Built In | Yes | |||
| Environmental Conditions | Temperature: 41°F - 95°F (5°C - 35°C) Humidity: 20% - 80% RH Atmospheric pressure: 86 kPa - 106 kPa | |||
Quick Problem-Solving Tips
If you experience an issue, turn your TV off and on again. If the problem persists, refer to the tips below. For further assistance, contact Hisense customer support.
| Sound or Picture Issues | Possible Solutions |
|---|---|
| You do not see a picture when turning on the TV |
|
| You have connected an external source but cannot find it on the Home screen |
|
| When you turn on your TV, there is a delay for a few seconds before the picture appears |
|
| You see a normal picture but do not hear any sound |
|
| You hear sound but picture color is faded or in black and white |
|
| Your sound or picture is distorted or appears wavy |
|
| Your sound or picture is blurry or cuts out |
|
| You see horizontal/vertical stripes on the picture, or it is shaking |
|
Connectivity Issues
| Issue | Possible Solutions |
|---|---|
| You cannot connect to your wireless network |
|
Remote Control Issues
| Issue | Possible Solutions |
|---|---|
| Your remote control is not responding to button presses |
|
Certification and Compliance
FCC Notice
This device complies with Part 15 of the FCC Rules for Class B digital devices, designed to provide reasonable protection against harmful interference in residential installations. This device generates, uses, and can radiate radio frequency energy. If not installed and used according to instructions, it may cause harmful interference to radio communications.
There is no guarantee that interference will not occur in a particular installation. If this device causes harmful interference to radio or television reception (determinable by turning the device off and on), the user is encouraged to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the device and receiver.
- Connect the device into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority to operate the equipment.
The WiFi Module complies with FCC radiation exposure limits for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
Dolby Audio
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.
HDMI
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
Recycling Symbol: This symbol indicates that this product should not be disposed of with other household waste. It should be recycled responsibly to promote the sustainable reuse of material resources. Contact your local authority for recycling information.
