Hisense Roku TV Quick Setup Guide
Models: 65R6E4, 70R6E4
Help Hisense and Roku improve the environment by reducing paper waste. For detailed instructions and feature descriptions, access the full User Manual online at www.hisense-usa.com/support/.
Please read this Quick Setup Guide carefully before connecting your equipment and kindly keep it for future reference.
Your easy way to endless entertainment
- Stream a massive selection of free, live and premium TV.
- Search across live and streaming channels.
- Simple customizable home screen.
- Roku mobile app.
- Automatic software updates.
- Wireless connectivity.
*Resolution is based on TV compatibility and varies by channel and content. Channels are subject to change, vary by region, and may require payment.
† Roku search is for movies and TV shows and does not work with all channels.
# Limitations apply to the Roku mobile app. Please see support.roku.com for device compatibility information.
Disclaimer:
This Quick Setup Guide is intended as a general guideline to help you set up your Hisense Roku TV. Images throughout this document are for illustrative purposes only and may differ from the actual product.
Roku, Roku TV, the Roku logo, and the purple d-pad design are trademarks of Roku, Inc. All other trademarks and logos herein are the property of their respective owners.
WELCOME TO THE HISENSE FAMILY!
Congratulations on the purchase of your new Hisense Roku TV! This Quick Setup Guide will walk you through a few easy steps to set up your TV.
Because Hisense values your business, they want to keep you informed of 'all things Hisense'. Using your mobile phone, scan the Registration page QR code to register your TV. Depending on the make and model of your phone, you may need to download a QR code scanning app.
Country | Customer Care Center | Hisense Support Page | REGISTER YOUR TV |
---|---|---|---|
U.S.A |
| www.hisense-usa.com/support/ | www.hisense-usa.com/support/register |
Packaged contents
Your package contains the following items:
- TV
- Remote Control
- Quick Setup Guide (this document)
- 4 screws
- 2 nuts (for installing the wall mount bracket) (only for 65")
- Important Safety Information and Warranty Card leaflet
- 2 AAA (1.5Vcc) batteries
- 2 stands
- Power cord
NOTE: If you need the AV adapter cable, please contact Hisense and they will send it to you for free.
IMPORTANT:
To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box.
- Please check foam for accessories before discarding.
- (French) Veuillez vérifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter.
- (Spanish) Antes de desechar la espuma, asegúrese de retirar todos los accesorios.
STEP 1. Attach the TV stand or wall mount bracket (not included)
Attach the TV Stand
CAUTION: Be sure to disconnect the A/C power cord before installing a stand or Wall-Mount brackets. The LED display is very fragile and must be protected at all times when installing the stands. Protect the TV screen from getting scratched or damaged by any hard objects. Do not exert pressure on the TV screen at any time as it could crack. After installation, ensure the TV is steady on a table or firmly attached to a wall mount before removing any protective film.
To attach the stands:
- Carefully place your TV face down on a soft, flat surface to prevent damage or screen scratches.
- Take the 2 stands out of the foam and align them with the screw holes located on the back of the TV.
- Secure the stands with the screws provided in your accessory bag.
For 65" models:
Diagram Description: Shows the back of a 65-inch TV. Two stands are positioned to align with screw holes. Screws labeled "M4×12" are used to attach the stands.
For 70" models:
Note: If your table is long enough, use screw holes 'A'. If your table is not long enough, use screw holes 'B'. Do not mix these methods.
Diagram Description: Shows the back of a 70-inch TV. Two attachment methods are illustrated for stands using screws labeled "M5×12". Method 'A' uses specific screw holes, and Method 'B' uses alternative screw holes.
Attach the wall mount bracket (not included)
For 65" models:
Before following the third-party manufacturer instructions to attach the wall mount, do the following:
- Place the TV face down on a clean, safe, and cushioned surface.
- Remove the TV stands if already attached.
- Take the nuts from the accessory bag and tighten them into the holes of the back cover (See Fig. 1).
- Place spacers (not included) between the TV and the bracket (See Fig. 2).
Figure 1 Description: Illustrates attaching a bracket to the TV back using screws and nuts. The bracket and screws are labeled as "(not included)".
Figure 2 Description: Shows spacers placed between the TV back and the wall mount bracket.
For 70" models:
Before beginning third-party manufacturer instructions, do the following:
- Place the TV face down on a clean, safe, and cushioned surface.
- Remove the TV stand if already attached.
- Place spacers (not included) in the corresponding bracket holes.
Diagram Description: Shows the back of a 70-inch TV. A bracket is shown being attached with screws and spacers. The bracket, spacers, and screws are labeled as "(not included)".
CAUTION:
- Follow instructions provided with the wall mount bracket. Incorrect mounting may cause the TV to fall, leading to property damage or personal injury.
- When attaching the mount, use spacers (provided by the third-party manufacturer) between the TV and the bracket.
- To prevent internal damage and ensure secure mounting, use fixing screws (not included) that are 8.0 - 10.0 mm (for 65") or 9.5 - 11.5 mm (for 70") in length, measured from the attaching surface of the back cover.
Diagram Description: Shows a cross-section illustrating screw length relative to the TV back cover and wall mount bracket, with dimensions for 65" (8.0 - 10.0 mm) and 70" (9.5 - 11.5 mm) models.
Wall mount hole pattern(mm) | Wall mount screw size |
---|---|
300 × 400 (65") | M6 |
400 × 300 (70") |
Diagram Description: A schematic showing a TV screen positioned parallel to a vertical wall surface, indicating proper alignment for wall mounting.
NOTE:
- If installed on a ceiling or slanted wall, or if the television is not parallel to the wall, it may fall, causing property damage or severe personal injury.
- For additional questions, contact the wall mount manufacturer or the retailer from whom the TV was purchased.
- The diameter and length of screws may differ depending on the wall mount bracket model.
STEP 2. Connect devices to your TV
Back View of the TV
For 65" and 70" models:
Diagram Description: Illustrates the back panel of the Hisense Roku TV, showing various ports. For 65" models, ports include Power Input, LAN, DIGITAL AUDIO OUT, USB, ANT/CABLE, RESET, AV IN, HDMI 3 (4K@60Hz), HDMI 2 (4K@60Hz), and HDMI 1 (EARC/ARC, 4K@60Hz). For 70" models, similar ports are shown, including Power Input, LAN, DIGITAL AUDIO OUT, USB, ANT/CABLE, RESET, AV IN, and HDMI ports.
- LAN: Connect an Ethernet cable to access a network or the Internet. The TV also has wireless connectivity.
- DIGITAL AUDIO OUT: Connect an optical cable from an external digital audio system.
- USB: Connect a USB memory stick to enjoy photos, music, and movies, or to enable Live TV Pause. Live TV Pause is available on the Antenna input and requires a USB 2.0 compatible flash drive with at least 16GB of storage.
- ANT/CABLE: Connect an outdoor VHF/UHF antenna.
- RESET: Restart or factory reset your TV.
- Headphone Connector (symbol: headphone icon): Connect headphones (sold separately) for audio output.
- AV IN: Connect a composite video cable and left-right audio cables from an external AV device.
- HDMI: Connect a High Definition Multimedia Interface (HDMI) cable from an external device.
Buttons on your TV remote
The TV remote is designed to be intuitive for watching TV and navigating on-screen menus.
Diagram Description: An illustration of the Hisense Roku TV remote control with numbered buttons.
- 1 POWER: Turn your TV on or off.
- 2 BACK: Return to the previous screen.
- 3 OK: Select an option from a menu.
- 4 DIRECTIONAL KEYPAD: The left arrow brings up the antenna TV channel list or Smart Guide. Left and right arrows are used in Live TV Pause to select scenes.
- 5 CHANNEL RECALL/JUMP BACK AND INSTANT REPLAY: Change to the previous channel (for antenna/cable) or jump back one position in video (for streaming). Also used to backspace in menus.
- 6 REWIND: Rewind streaming video, jump to previous audio track, or jump up one page in menus. Used to rewind paused live TV.
- 7 PLAY/PAUSE: Pause or resume playback. Also used to activate and use the Live TV Pause feature.
- 8 HOME: Display the TV's Home screen or stop playback.
- 9 VOLUME UP (Side view): Increase volume or un-mute.
- 10 VOLUME DOWN (Side view): Decrease volume.
- 11 MUTE (Side view): Mute or un-mute sound.
- 12 SLEEP: Set the sleep timer.
- 13 VIEW MORE OPTIONS: Access picture settings, display options, and more. Press '*' on any screen to access options.
- 14 FAST FORWARD: Fast forward streaming video, jump to the next audio track, or jump down one page in menus. Used to fast forward paused live TV.
- 15 STREAMING CHANNELS SHORTCUTS: Pressing a button displays a channel's sign-up page (if not added) or its home page (if added). If the TV is off, it turns on and displays the channel's home page.
Disclaimer:
* Remotes may vary.
** A 16GB USB is required. Maximum playback of 90 minutes.
STEP 3. Begin using your remote
Power up your TV remote by inserting the included batteries.
CAUTION
- Dispose of batteries in a designated disposal area; do not throw them into a fire.
- Remove old batteries immediately to prevent leakage.
- If not using the remote for a long time, remove the batteries.
- Battery chemicals can cause a rash. If batteries leak, clean the compartment. If chemicals touch skin, wash immediately.
- Do not mix old and new batteries.
- Do not mix alkaline, standard (carbon-zinc), or rechargeable (NiCd or NiMH) batteries.
- If the remote gets warm/hot during use, discontinue use and contact customer support at www.hisense-usa.com/support.
Using Your Cable Set-top Box or Satellite Receiver Remote as a 'Universal Remote'.
If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a 'Universal Remote', refer to your service provider's manual for instructions on programming their remote to your television. You can find compatible codes for your Hisense Roku TV and common providers at www.roku.com/universalremote.
Turn on the TV
Connect the power cord to the power outlet.
Press the Power ⏻ button on the remote to turn on the TV. A startup screen will display the Hisense • Roku TV logo.
Image Description: A screenshot of the TV's startup screen showing "Let's get started >" with language options including English, Deutsch, Español, and Français.
Choose Set up for home use to access all TV features and maximize low power. Retailers needing to set up the TV for display should select Set up for store use.
Hisense Roku TV Text to Speech Functionalities
Text-to-Speech (TTS) and Video Description can help you navigate menus and hear audio descriptions of programs. TTS converts written text into voice, assisting visually impaired users. Video Description adds audio narration to programs, describing main visual elements.
Follow the steps below to enable the functions:
- Press the Home button to access the Menu.
- Select Settings to enter the Settings Menu.
- Select Accessibility > Screen reader to turn the Screen reader 'On' or 'Off'.
When the Screen reader is 'On', menu contents are broadcasted audibly, and you can hear introductions to relevant programs.
For more information, visit: www.hisense-usa.com/hisense-roku-tv-text-to-speech-functionalities-2
Connect your TV to the Internet to access thousands of streaming channels.
Make any night a movie night*
Access thousands of movies and TV episodes from streaming services like Netflix, Hulu, HBO MAX, Showtime, and more. Choose from free, rental, and subscription services.
Stream sports on the big screen
Choose from over 140 sports channels like ESPN, Red Bull TV, and more.
Explore loads of free channels and free trials**
Your Hisense Roku TV offers hundreds of free channels, including The Roku Channel, ABC News, and The CW. The Roku Channel features hundreds of Hollywood hits, available to watch anytime, from comedies to award winners to cult classics, with no fees or login required.
Explore your passions
Your Hisense Roku TV offers hundreds of streaming channels to fuel your passions, including fitness, kids & family, cooking, sports, religion, travel, and international programming.
4K Spotlight
The Roku 4K UHD Spotlight channel features many movies and TV shows available in 4K UHD resolution from streaming services such as Netflix, Smithsonian, and VUDU.
*Resolution is based on TV compatibility and varies by channel and content. Channels are subject to change, vary by region, and may require payment.
**Cancel before the end of free trial periods to avoid recurring monthly subscription fees. Credit card may be required. Free trials may only be available to new subscribers and other eligibility restrictions may apply.
STEP 4. Complete guided setup and activation
Tip: Have your wireless network name and password handy.
Follow the on-screen instructions on your Roku TV.
Image Description: Graphics showing a computer, smartphone, and tablet connecting to a TV.
Activate your Roku TV using your computer, smartphone, or tablet to link to a Roku account. A Roku account is needed to activate your Roku TV and access entertainment across thousands of streaming channels.
NOTE: Roku does not charge for activation support – beware of scams.
Roku accounts are free. While a credit card is not required to create an account, saving your credit card information makes renting, purchasing, and subscribing to entertainment from the Roku Channel Store fast and convenient.
Once connected to your account, your TV will automatically update with the latest software, and you can start streaming immediately.
If you are not ready to connect your TV to a wireless network, you can still use it as a regular TV.
Complete the rest of the on-screen prompts; setup is done. Congratulations!
NOTE: Once connected, your TV will automatically update with the latest software and allow you to start streaming. Unlike other TVs, your Hisense Roku TV automatically receives regular software updates in the background when connected to the Internet, providing a better experience. For more information on setting up and using your Roku TV features, go to https://support.roku.com/.
All software, applications, services, and content accessible through the Television belong to providers not controlled by or affiliated with Hisense. They are protected by copyright, patent, trademark, and/or other intellectual property laws and are the sole property of their respective owners. These services and/or content are at the sole discretion and control of such providers and are completely outside Hisense's control. They may be unavailable, discontinued, or suspended by such providers, temporarily or permanently, at any time, without liability or notice. HISENSE AND ROKU EXPRESSLY DISCLAIM ANY AND ALL RESPONSIBILITY FOR THE AVAILABILITY, CONTINUITY OF SERVICE, OR THE CONTENT PROVIDED BY ANY OR ALL SUCH PROVIDERS.
STEP 5. Personalize your Home screen
Easily switch between streaming channels and inputs. The home screen menu provides access to streaming entertainment, allows searching for movies and TV shows, and changing settings.
The grid of tiles on the right lets you visually choose your favorite streaming channels and inputs for connected devices like a DVR, game console, antenna, or set-top box.
You can rearrange the order of tiles on the Home screen to suit your viewing preferences. Highlight a tile and press the * button on your Roku TV remote.
STEP 6. Optional
Watching local broadcast TV? How do you scan for channels?
If you connected your TV to an antenna or cable wall jack (no box):
- When the setup wizard is complete, select the Live TV icon (symbol: antenna/signal bars) from the home screen.
- Follow the on-screen instructions.
- Whenever you want to watch local broadcast TV, select the Live TV icon.
- Connect a USB memory stick to enjoy photos, music, and movies or to enable Live TV Pause. Live TV Pause is available on the Antenna input of your Hisense Roku TV for up to 90 minutes when connected to a dedicated USB 2.0 compatible flash drive with at least 16GB of storage.
Product specifications
MODEL NAME | 65R6E4 | 70R6E4 |
---|---|---|
Dimension Without Stand (W x H x D) | 57.2 × 33.1 × 2.9 inches (1453 × 840 × 74 mm) | 62.1 × 34.8 × 3.3 inches (1577 × 883 × 84 mm) |
With Stand | 57.2 × 35.4 × 11.6 inches (1453 × 900 × 295 mm) | 62.1 × 37.9 × 14.5 inches (1577 × 963 × 369 mm) |
Weight Without Stand | 33.1 lbs (15.0 kg) | 46.3 lbs (21.0 kg) |
With Stand | 33.7 lbs (15.3 kg) | 47.4 lbs (21.5 kg) |
DISPLAY Active Screen Size (Diagonal) | 64.5 inches | 69.5 inches |
Screen Resolution | 3840×2160 | 3840×2160 |
Panel Selected | Ultra High Definition backlight | Ultra High Definition backlight |
POWER Power Supply | AC 120V, 60Hz | AC 120V, 60Hz |
Standby Consumption | Less than 0.5W | Less than 0.5W |
Audio Power | 10W + 10W | 10W + 10W |
CHANNELS & SIGNALING Receiving Channels | VHF: 2 - 13, UHF: 14 - 69, CATV: 1 - 125 Digital Terrestrial Broadcast (8VSB): 2 - 69 Digital cable (64/256 QAM): 1 - 135 | VHF: 2 - 13, UHF: 14 - 69, CATV: 1 - 125 Digital Terrestrial Broadcast (8VSB): 2 - 69 Digital cable (64/256 QAM): 1 - 135 |
Tuner Type | Frequency synthesized | Frequency synthesized |
Receiving System | Analog: NTSC Digital: ATSC/QAM | Analog: NTSC Digital: ATSC/QAM |
OTHER FEATURES HDMI Input | RGB/60Hz (640×480, 800×600, 1024×768, 1280×1024, 1360×768, 1440×900, 1680×1050, 1920×1080, 3840×2160) YUV/60Hz (480i, 480p, 720p, 1080i, 1080p, 2160p) | RGB/60Hz (640×480, 800×600, 1024×768, 1280×1024, 1360×768, 1440×900, 1680×1050, 1920×1080, 3840×2160) YUV/60Hz (480i, 480p, 720p, 1080i, 1080p, 2160p) |
HD Supported Definitions | 480i, 480p, 720p, 1080i, 1080p, 2160p | 480i, 480p, 720p, 1080i, 1080p, 2160p |
Environmental Conditions | Temperature: 41°F - 95°F (5°C - 35°C) Humidity: 20% - 80% RH Atmospheric pressure: 86 kPa - 106 kPa | Temperature: 41°F - 95°F (5°C - 35°C) Humidity: 20% - 80% RH Atmospheric pressure: 86 kPa - 106 kPa |
Storage Temperature | 5°F to 113°F (-15°C to 45°C) | 5°F to 113°F (-15°C to 45°C) |
Storage Humidity | 10% to 70%, non-condensing | 10% to 70%, non-condensing |
Quick problem-solving tips
When experiencing an issue with your TV, turn it off and on again. If the problem persists, refer to the tips below. If still unresolved, contact Hisense using the phone numbers on Page 2.
SOUND OR PICTURE ISSUES | POSSIBLE SOLUTIONS |
---|---|
You do not see a picture when turning on the TV |
|
You have connected an external source to your TV but cannot find it on the Home screen |
|
When you turn on your TV, there is a delay for a few seconds before the picture appears | This is normal. The TV is initializing and searching for previous setting information. |
You see a normal picture but do not hear any sound |
|
You hear sound but picture color is faded or in black and white |
|
Your sound or picture is distorted or appears wavy |
|
Your sound or picture is blurry or cuts out |
|
You see horizontal/vertical stripes on the picture, or it is shaking |
|
Quick problem-solving tips (continued)
CONNECTIVITY ISSUES | POSSIBLE SOLUTIONS |
---|---|
You cannot connect to your wireless network |
|
REMOTE CONTROL ISSUES | POSSIBLE SOLUTIONS |
Your remote control is not responding to button presses |
|
Certification and Compliance
NOTE: The following warnings only apply to products with such certification.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of [20] cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Declaration of Conformity
Trade Name: Hisense
Model: 65R6E4 / 70R6E4
Responsible Party: Hisense USA Corporation
Service Address: 105 Satellite BLVD Suite I, Suwanee, GA 30024
Service Phone Number: 1-888-935-8880
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Trademarks and Licenses
Dolby, Dolby Vision, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 1992–2022 Dolby Laboratories. All rights reserved.
For DTS patents, see http://patents.dts.com/. Manufactured under license from DTS Licensing Limited. DTS, DTS Studio Sound, and the DTS logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2021 DTS, Inc. ALL RIGHTS RESERVED.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
©2023. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Other brand and product names are registered trademarks of their respective owners.
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM