Hisense Roku TV 58A6GR

Quick Start Guide

Help Hisense and Roku improve the environment by reducing paper waste. For detailed instructions and feature descriptions, access the full User Manual online at http://www.hisense.com.mx/support/.

Please read this Quick Start Guide carefully before connecting your equipment and kindly keep it for future reference.

© 2021 Hisense Company Ltd and Roku, Inc. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Roku, Roku TV and the Roku logo are trademarks and the property of Roku, Inc. Other channel logos, brand and product names are trademarks or registered trademarks of their respective holders.

All material in this Quick Start Guide is the property of Hisense Company Ltd. and Roku Inc. and its subsidiaries, and is protected under U.S. and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. and Roku, Inc. is a violation of the rights of Hisense Company Ltd. and Roku, Inc. rights under the aforementioned laws.

No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd. and Roku, Inc.

Requests for permission to store, reproduce, transmit or distribute materials may be made to the following address:

MEXICO
IMPORTER:
Hisense Mexico S. de R.L. de C.V.
Blvd. Miguel de Cervantes Saavedra No 301
Torre Norte Piso 2, Col. Ampliación Granada
Miguel Hidalgo, Ciudad de México, C.P. 11520
RFC: HME110512IY3
TEL: (52) (55) 5531-3515

Your easy way to endless entertainment

*Payment required for some channel content. Channels can change and vary by country.
† Roku search is for movies and TV shows and does not work with all channels.
# Limitations apply to the Roku mobile app. Please see support.roku.com for device compatibility information.

WELCOME TO THE HISENSE FAMILY!

Congratulations on the purchase of your new Hisense Roku TV! This Quick Start Guide will walk you through a few easy steps to set up your TV.

Because we value your business, we want to keep you in the know of 'all things Hisense'. Using your mobile phone, scan the Registration page QR code to register your TV. Depending on the make and model of your phone, you may need to download a QR code scanning app.

CountryCustomer Care CenterHisense Support PageRegister Your TV
MEXICO• Phone: 800008 8880
• Hours of Operation:
Monday - Friday:
9:00-21:00 hrs
Saturday: 9:00-15:00 hrs
• Service Email:
servicio@hisense.com.mx
http://www.hisense.com.mx/support/
*Scan to download user manual
https://hisense.com.mx/support/register

Disclaimer: This Quick Start Guide is intended as a general guideline to help you set up your Hisense Roku TV. Images throughout this document are for illustrative purposes only and may differ from the actual product.

Packaged contents

Your package in which you purchased your new TV contains the following items:

The following accessories are also included:

IMPORTANT:
To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box.

Required tools and devices

Buttons and ports on the Hisense Roku TV

Back View of the TV

The TV features various ports on its back panel:

STEP 1. Attach the TV stand or wall mount bracket (not included)

Attach the TV Stand

CAUTION:

To attach the left and right leg that forms the stand:

  1. Carefully place your TV face down on a soft, flat surface to prevent the TV from being damaged or the screen from getting scratched.
  2. Remove the 2 legs from the foam and then insert the legs into the bottom slots of the TV.
  3. Use the screws that came inside the carton with your TV to secure each leg tightly.

Diagram description: The back of the TV is shown with two legs being attached to the bottom slots using screws labeled 'Screws: M4×12'.

Attach the wall mount bracket (not included)

Before you begin the third-party manufacturer instructions, be sure to do the following things:

  1. Place the TV face down on a clean, safe and cushioned surface.
  2. Remove the TV stand if you have already attached it.
  3. Place spacers (not included) in the corresponding bracket holes.

Diagram description: A diagram shows the back of the TV with a wall mount bracket being attached. It illustrates the placement of screws and spacers, and indicates that the bracket and screws are not included.

CAUTION:

Diagram description: A side view illustrates the tilt angle of the TV screen relative to a vertical surface, showing it should be ≤15°. Another diagram shows a wall mount bracket attached to the TV's rear cover with a spacer, indicating a distance of 8.0-10.0 mm.

Wall mount specifications:

Wall mount hole pattern(mm)200 × 300
Wall mount screw sizeM6

NOTE:

STEP 2. Connect devices to your TV

Check to ensure that you have selected the right cables for the ports and that they are connected securely. Loose connections can affect the quality of the picture image and color. (Cables and External Equipment not included.)

TV labelPortCableExternal EquipmentBrief Description
ANT/CABLE

[Antenna/Cable port]

[Coaxial Cable]

[Antenna Icon]
VHF/UHF Antenna
[Cable Icon]
Cable

Connect an outdoor or indoor antenna.
HDMI

[HDMI port]

[HDMI Cable]

[VCR Icon]
VCR
[DVD Player/Recorder Icon]
DVD Player/Recorder

Connect a High Speed HDMI® Cable from an external device.
VIDEO

[Yellow RCA port]

[Yellow RCA Cable]

[Video Camera Icon]
Video Camera
[Set-top Box Icon]
Set-top Box

Connect a composite video cable and left-right audio cables from an external AV device.
AV INL

[White RCA port]

White

[White RCA Cable]

[Satellite Receiver Icon]
Satellite Receiver

R

[Red RCA port]

Red

[Red RCA Cable]

DIGITAL AUDIO OUT

[Digital Audio port]

[Digital Audio Cable]

[Audio Amplifier Icon]
Audio Amplifier
[Speaker Icon]
Speaker

Connect a digital audio cable from an external digital audio system.
HEADPHONE

[Headphone port]

[Headphone Cable]

[Headphone Icon]
Headphone (sold separately)

Connect headphone (sold separately) for audio out of the TV.
USB

[USB port]

[USB Cable]

[USB Drive Icon]
USB Memory Stick

Connect a USB memory stick to enjoy its photos, music, and movies, or to enable Live TV Pause. Live TV Pause is only available on the Antenna input of your Roku TV and requires a dedicated USB 2.0 compatible flash drive with at least 16GB of storage. Live TV Pause requires connecting to the Roku service.
RESET

[Reset button]

Restart or factory reset your TV.
LAN

[LAN port]

[Ethernet Cable]

[Ethernet Icon]
Ethernet Cable

Connect an Ethernet cable to access a network or the Internet. The TV also has a wireless connectivity feature.

Buttons on your TV remote

The TV remote should feel right at home in your hand. We designed it to be incredibly intuitive for watching TV and navigating on-screen menus.

Remote Button Functions:

  1. POWER: Turn your TV on or off
  2. BACK: Return to the previous screen
  3. OK: Select an option from a menu
  4. DIRECTIONAL KEYPAD: The left arrow will bring up the antenna TV channel list or Smart Guide. The left and right arrows are used in Live TV Pause to select scenes.
  5. CHANNEL RECALL/JUMP BACK AND INSTANT REPLAY: Change to the previous channel when viewing antenna or cable (no set-top box) programming. Jump back one position in video when viewing streaming content. Backspace one letter during menu entries, such as Search.
  6. REWIND: Rewind streaming video, jump to the previous audio track or selection, jump up one page in menus. This button is also used to rewind paused live TV using Live TV Pause.
  7. PLAY/PAUSE: Pause or resume playback. This button is also used to activate and use the Live TV Pause feature.
  8. HOME: Display your TV's Home screen / Stop playback if you are watching TV or streaming content.
  9. VOLUME UP (Side view): Increase the volume or un-mute the sound.
  10. VOLUME DOWN (Side view): Decrease the volume.
  11. MUTE (Side view): Mute or un-mute the sound.
  12. SLEEP: Set the sleep timer.
  13. VIEW MORE OPTIONS: Give you easy access to picture settings, display options, and more / Press * on any screen to access options.
  14. FAST FORWARD: Fast forward streaming video, jump to the next audio track or selection, jump down one page in menus. This button is also used to fast forward paused live TV using Live TV Pause.
  15. STREAMING CHANNELS SHORTCUTS: When you press a button:
    • If you have not added the channel, display a sign up page.
    • If you have added the channel, display the channel's home page.
    • If your TV is off, turn on your TV and display the channel's home page.

Disclaimer:
* Remotes may vary.
** A 16 GB USB is required.
Maximum playback of 90 minutes.

STEP 3. Begin using your remote

Power up your TV remote by inserting the included batteries.

CAUTION

Diagram description: An illustration shows batteries being inserted into a remote control.

Using Your Cable Set-top Box or Satellite Receiver Remote as a 'Universal Remote'.

If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a 'Universal Remote', please refer to the manual that your cable or satellite service provided. It will include instructions on how to program their remote to your television. You can find codes that work with your Hisense Roku TV and the most common cable and satellite provider's universal remote control at www.roku.com/universalremote.

Turn on the TV

Connect the power cord to the power outlet.

Press the [Power] button on the remote to turn on the TV. A startup screen appears that displays the Hisense • Roku TV logo.

Screen description: The TV displays a startup screen with the "Hisense • Roku TV" logo and "Language" options. It shows "Let's get started >" with "English", "Deutsch", "Español", and "Français" as language choices.

Choose "Set up for home use" to access all TV features.

NOTE: Only retailers that need to set up the TV for display should select "Set up for store use".

Connect your TV to the Internet to access thousands of streaming channels.

Make any night a movie night

Access more than 100,000* movies and TV episodes across major streaming services like Netflix, HBO, Apple TV, DirecTV GO, Amazon Prime Video, and more. Choose from free, rental, and subscription services.*

Explore your passions

In addition to popular streaming channels like Viki, Happy Kids, and Red Bull TV, your Hisense Roku TV also offers tons of streaming channels to fuel your passions – including fitness, kids & family, cooking, sports, religion, outdoors, international programming, and much more.

Get in the groove

Connect your favorite music streaming services to your TV. Choose from Spotify, Tuneln, Kanto, and more.

Explore loads of free channels and free trials**

Your Hisense Roku TV has hundreds of popular free channels like TV Azteca, Pluto TV, VIX TV, and more.

*Subscription or other payment may be required to access certain channels. Content may not be available in all areas in which the Roku TVs are sold and channel availability is subject to change.
**Cancel before free trial ends to avoid subscription fees. Credit card may be required. Eligibility restrictions may apply.

STEP 4. Complete guided setup and activation

Tip: Have your wireless network name and password handy.

Follow the on-screen instructions on your Roku TV.

Diagram description: A graphic shows a TV screen with "Let's get started >" and language options, similar to the startup screen.

Activate your Roku TV using your computer, smartphone, or tablet to link to a Roku account. You need a Roku account to activate your Roku TV and access entertainment across thousands of streaming channels.

NOTE: Roku doesn't charge for activation support – beware of scams.

Roku accounts are free and while a valid credit card number is not required to create a Roku account, saving your credit card information makes renting, purchasing, and subscribing to entertainment from the Roku Channel Store fast and convenient.

Once connected to your account, your TV will automatically update with the latest software, and you can start streaming immediately.

If you aren't ready to connect your TV to a wireless network, you can still use it as a regular TV.

Complete the rest of the on-screen prompts and setup is done. Congratulations!

NOTE: Once you're connected, your TV will automatically update with the latest software-plus you can start streaming the entertainment you know and love. Unlike other TVs, your new Hisense Roku TV automatically receives regular software updates in the background when it's connected to the Internet. This allows it to give you a better experience. For more information on setting up and using your Roku TV features, go to https://support.roku.com/.

All software, applications, services and content accessible through the Television belong to providers who are not controlled by or affiliated with Hisense, are protected by copyright, patent, trademark and/or other intellectual property laws and are the sole property of their respective owners. Software, applications, services and content accessible through the Television are at the sole discretion and control of such providers and are completely outside Hisense's control. These services and/or content may be unavailable, discontinued or suspended by such providers, temporarily or permanently, at any time, without liability and without notice to you. HISENSE AND ROKU EXPRESSLY DISCLAIM ANY AND ALL RESPONSIBILITY FOR THE AVAILABILITY, CONTINUITY OF SERVICE, OR THE CONTENT PROVIDED BY ANY OR ALL SUCH PROVIDERS.

STEP 5. Personalize your Home screen

Easily switch between streaming channels and inputs. The Home screen menu lets you access a ton of streaming entertainment, search for streaming movies and TV shows and change your settings.

The grid of tiles on the right lets you visually choose among your favorite streaming channels and the inputs where you have attached devices such as a DVR, game console, antenna, or set top box.

You can easily rearrange the order of the tiles on the Home screen to suit your viewing preferences. Highlight the tile you wish to move and press the * button on your Roku TV remote.

STEP 6. Optional

Watching local broadcast TV? How do you scan for channels?

If you connected your TV to an antenna or cable wall jack (no box):

  1. When the setup wizard is complete, select the [Live TV icon] from the home screen.
  2. Follow the on-screen instructions.
  3. Whenever you want to watch local broadcast TV, select [Live TV icon].

Connect a USB memory stick to enjoy photos, music and movies or to enable Live TV Pause. Live TV Pause is only available on the Antenna input of your Roku TV for up to 90 minutes when connected to a dedicated USB 2.0 compatible flash drive with at least 16 GB of storage.

Product specifications

MODEL NAME58A6GR
Dimension (W x H x D)Without Stand50.9 × 29.6 × 3.3 inches (1 293 × 753 × 84 mm)
With Stand50.9 × 32.0 × 8.9 inches (1 293 × 813 × 226 mm)
WeightWithout Stand30.0 lbs (13.6 kg)
With Stand30.4 lbs (13.8 kg)

DISPLAY

Active Screen Size (Diagonal)57.5 inches
Screen Resolution3840×2160
Panel SelectedUltra High Definition backlight

POWER

Power SupplyAC 120V, 60Hz
Standby ConsumptionLess than 0.5W
Audio Power8W + 8W

CHANNELS & SIGNALING

Receiving ChannelsVHF: 2 - 13, UHF: 14 - 69, CATV: 1 - 125
Digital Terrestrial Broadcast (8VSB): 2 - 69
Digital cable (64/256 QAM): 1 - 135
Tuner TypeFrequency synthesized
Receiving SystemAnalog: NTSC
Digital: ATSC/QAM

Product specifications (continued)

OTHER FEATURES

HDMI InputRGB/60Hz (640×480, 800×600, 1024×768, 1280×1024, 1360×768, 1440×900, 1680×1050, 1920×1080, 3840×2160)
YUV/60Hz (480i, 480p, 720p, 1080i, 1080p, 2160p)
Parental ControlYes
HD Supported Definitions480i, 480p, 720p, 1080i,1080p, 2160p
Sleep TimerYes
Wireless Built InYes
Environmental ConditionsTemperature: 41°F - 95°F (5°C - 35°C)
Humidity: 20% - 80% RH
Atmospheric pressure: 86 kPa - 106 kPa
Storage Temperature5°F to 113°F (-15°C to 45°C)
Storage Humidity10% to 70%, non-condensing

Quick problem-solving tips

When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If the problem is still not resolved, then contact us at one of the phone numbers on Page 2.

SOUND OR PICTURE ISSUESPOSSIBLE SOLUTIONS
You do not see a picture when turning on the TV
  • Check if the LED light is on. If it is, then there is power to the TV.
  • The TV may be in Standby mode. Press the [Power] button on the remote control to activate the unit from Standby.
  • Check if the power cord is plugged into an active electrical outlet.
You have connected an external source to your TV but can not find it on the Home screen
  • Make sure your external source is turned on.
  • Check to see if the correct input tile is selected on the Home screen for the external source you want to view.
  • Check to see if the external source device connection is snug and fully inserted into the TV port.
When you turn on your TV, there is a delay for a few seconds before the picture appearsThis is normal. If you have already set up your TV, it is initializing and searching for previous setting information.
You see a normal picture but do not hear any sound
  • Check that volume is turned up.
  • Check if "Mute" mode is ON. Turn off mute by pressing the [Mute] button again, or pressing volume up.
You hear sound but picture color is faded or in black and white
  • Check that the Color value is set to 50 or greater.
  • Check the color on another channel or input tile.
Your sound or picture is distorted or appears wavy
  • Turn off and/or remove any electrical appliance that may be nearby the TV panel.
  • Insert the power plug of the TV set into another power outlet.
Your sound or picture is blurry or cuts out
  • If you are using an external antenna, check the connections for a snug and tight fit.
  • Adjust or reposition the antenna placement.
You see horizontal/vertical stripes on the picture, or it is shaking
  • Turn off and/or remove any electrical appliance that may be nearby the TV panel.
  • Insert the TV power cord into another electrical outlet.

CONNECTIVITY ISSUES

ISSUEPOSSIBLE SOLUTIONS
You cannot connect to your wireless network
  • From the Roku TV home screen, press the Directional Keypad down arrow to Settings.
  • Press OK on the Directional Keypad.
  • Press OK to select Network.
  • Press the bottom Directional Keypad arrow to Check Connection.
  • Press OK to Check connection.
  • For additional help, visit http://www.hisense.com.mx/support/.

REMOTE CONTROL ISSUES

ISSUEPOSSIBLE SOLUTIONS
Your remote control is not responding to button presses
  • Check that the TV is still on.
  • Check that the batteries are good and are inserted properly.
  • Check that there are no obstacles between the remote control and the front of the TV.
  • Try moving closer to the TV. If the LED on the TV flashes when you press any of the buttons on the remote control, the issue is not with the remote control.

Certification and Compliance

FCC Notice

This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority to operate the equipment.

The WiFi Module complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

Trademarks and Copyrights

Dolby, Dolby Vision, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 1992–2021 Dolby Laboratories. All rights reserved.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. (for companies headquartered in the U.S./Japan/Taiwan) or under license from DTS Licensing Limited (for all other companies). DTS, DTS Studio Sound, and the DTS logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2020 DTS, Inc. ALL RIGHTS RESERVED.

©2021. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Other brand and product names are registered trademarks of their respective owners.

Models: 58A6GR, 58 Inch 4K UHD TV, 58A6GR 58 Inch 4K UHD TV

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