BE COOL e-Scooter eSC-Hi2 Operation Manual

1. Safety Instructions

Please read this manual carefully before operating or servicing your scooter. Protect yourself and others by following the safety instructions. Failure to do so could result in personal injury or property damage.

The exclamation mark within a triangle ⚠️ indicates important instructions or statements regarding operation and maintenance. Please read them carefully.

Warnings:

• To reduce the risk of electric shock, do not remove the casing. There are no user-serviceable parts inside.
• Repairs should only be performed by qualified service personnel.

Kick-Starter:

The scooter requires a kick-start. You must push off with your foot to get moving before using the throttle to accelerate.

General Safety Notes:

• Do not ride in rain or wet conditions; the unit is NOT WATERPROOF. Damage caused by water is excluded from the warranty.
• Do not use the scooter for jumps or stunts.
• Do not use in slippery conditions.
• Do not use under the influence of drugs or alcohol.
• Avoid paths with obstacles such as branches, rubbish, or stones.
• Avoid steep inclines.
• Do not ride faster than recommended.
• Do not overload the device beyond its permitted limit.
• Persons with visual balance, coordination, reflex, muscle, or bone problems MUST NOT use this vehicle.
• Children under 10 years are NOT allowed to use the device. Children aged 10-12 may use the scooter only with a bicycle driving license and under the supervision of an adult at least 16 years old, provided they receive detailed instructions on safe usage and are informed of the dangers. Helmets are compulsory for children up to 12 years of age.
• Do not ride the scooter during pregnancy.
• Braking distance increases proportionally with higher speeds and bodyweight.
• Never get on or off the scooter with a jump.
• Be careful when driving in the dark or in poorly lit areas.
• Do not exceed or fall below the stated weight limit.
• Avoid driving in dangerous places that could cause fire or explosion accidents (e.g., near flammable gases, vapours, liquids, dust, or fibres).
• Follow all national and local laws applicable to your region.
• Drive on sight and always be ready to brake.
• Using a different charger may damage the unit and pose risks.
• Avoid completely discharging the battery. Charge when at least one bar remains to prolong battery life.
• Place the battery away from fire or corrosive environments while charging, as it is classified as flammable and explosive.
• Do not attempt to open the battery housing. Contact the Service Centre if damage is noticed.
• Do not charge the unit in direct sunlight or near open flames.
• The scooter must not be used while charging.
• Riding the scooter is at your own risk and responsibility. Not all hazards are covered in this manual.

Battery Deep Discharge Warning:

Battery life and performance depend on age, care, and usage. Lithium-ion batteries have low self-discharge and require periodic charging. If not used for over 30 days, charge for at least 1 hour every 2 months to maintain capacity and prevent deep discharge. A deeply discharged battery is irreparably damaged and must be replaced at the owner's expense. Never fully discharge the battery, even during operation.

2. Product Introduction

The BE COOL e-Scooter eSC-Hi2 is designed for personal urban mobility. Familiarize yourself with its components:

• Throttle: Controls acceleration.
• Control Panel: Displays speed, battery level, and mode.
• Brake: Lever for slowing down or stopping.
• Pole: The main vertical support for the handlebars.
• Folding buckle: Mechanism to fold the scooter.
• Front Wheel: The front wheel of the scooter.
• Rear and break light: Provides visibility and braking indication.
• Wheel Motor: The motor integrated into the rear wheel.
• Charging Port: Socket for connecting the charger.
• Battery: The power source of the scooter.
• Kickstand: For parking the scooter upright.

3. Operation

Dashboard & Power Button:

• Speedometer: Shows current speed and error codes.
• Power Level: Displays battery status in 5 bars (each ~20%).
• Power Mode: Switch modes by double-clicking the power button:
  • ECO Icon: ECO mode (max speed 15km/h, increased range).
  • D Icon: Standard mode (max speed 20km/h, moderate range).
  • S Icon: Sport mode (max speed 25km/h, reduced range).
  • Walking Icon: Walking mode (speed reduced to 5km/h).
• Cruise Control: Press and hold the accelerator at a constant speed for 5 seconds to activate. Press accelerator or brake again to deactivate.
• Bluetooth (if included): A blinking icon indicates readiness for connection; a solid icon means connected to a mobile device.
• Power Button: Short press to power on. Long press to power off. Single click to toggle headlights. Double-click to change power mode.
• Temperature: Overheat indicator lights up if the controller temperature exceeds 80°C.
• Fault: Device fault indicator. Contact service at www.becool.at.

4. Assembly

Assembly Steps:

1. Secure the scooter by unfolding the kickstand and closing the folding buckle.
2. Install the crossbar (handlebar grip) onto the pole.
3. Use the provided hex wrench to secure screws on both sides.
4. After assembly, ensure the display is working correctly.

Charging:

1. Open the rubber stopper on the charging port.
2. Insert the charging plug.
3. After charging, close the rubber stopper.

5. How to Ride

Important: There is a risk of falling. Always wear a helmet and protective gear.

1. Turn on the power and check the power indicator.
2. Place one foot on the deck and push off with the other foot to start moving.
3. Once the scooter is moving, place the second foot on the deck, keeping both feet stable. Press the throttle to accelerate.
4. Release the throttle to slow down. Pull the brake lever to slow down and stop.
5. Lean your body slightly left to steer left, and slightly right to steer right. Turn the handlebar grip in the desired direction.

6. Warnings & Precautions

• Do not drive in rain. Water damage is excluded from warranty.
• Pay attention to uneven grounds. Bend knees slightly to adapt to uneven roads and avoid high speeds.
• Always be aware of your surroundings and other people to avoid accidents.
• Do not accelerate downhill.
• Do not press the throttle while pushing the scooter.
• Avoid obstacles to maintain control.
• Do not hang heavy objects like backpacks on the handlebar.
• Do not ride with only one leg on the pedal.
• Do not ride in fast lanes next to cars.
• Do not turn sharply in pedestrian areas.
• Do not ride through water puddles.
• The scooter is intended for use by one person only.
• Do not remove hands from the handlebar while riding.
• It is forbidden to ride scooters upstairs, downstairs, or jump over obstacles.

7. Folding and Carrying

Ensure the e-scooter is switched off. Open the folding device, fold down the handlebar, and secure it by hooking it onto the ring on the mudguard. After folding, the scooter can be carried easily. Be careful not to hit obstacles or people.

8. Cleaning and Maintenance

Cleaning:

For surface dirt, use a soft cloth dipped in a small amount of water. Do not use alcohol, gasoline, kerosene, or other volatile chemical solvents, as they can damage the scooter's appearance and structure. Do not use a pressure washer. Ensure the scooter is off, the charging port cover is secured, and the charger is unplugged to prevent electric shock or water damage.

Storage:

Store indoors in a dry, cool place. Avoid long-term outdoor storage. Sunlight and extreme temperatures can accelerate tire aging and reduce battery life.

Battery Maintenance:

• Use only the original charger.
• Dispose of used batteries according to local regulations to protect the environment.
• Charge the battery fully before storage to extend its lifespan.
• Avoid exposing the battery to temperatures above 40°C or below -10°C.
• Avoid complete battery discharge. For extended storage (over 30 days), charge fully and store in a cool, dry place. Recharge every 60 days.
• Battery performance may decrease in cold temperatures (below 0°C).
• Note: Fully charged batteries discharge over 60-90 days. Incomplete charging shortens this period. Failure to charge promptly can lead to irreparable damage.
• Only authorized service workshops may disassemble the battery.

9. Technical Data

[1] Typical Range: Tested at full power, 75kg load, 25°C, 60% of max. speed on pavement. Actual range varies with load, temperature, wind, road conditions, and usage.

[2] Battery capacity may vary by model, affecting range.

10. Warranty Information

BE COOL offers the following warranty periods:

• e-Scooter: 2 years from date of purchase (valid in Austria).
• Battery: 6 months from date of purchase (valid in Austria).

Warranty covers free repair or replacement for defects. It does not cover wear and tear, water damage, improper use, commercial use, external damage, force majeure, or unauthorized modifications. Service performed outside authorized workshops voids the warranty.

A lump sum fee may apply for operating errors or if no fault is detected during a warranty claim.

Warranty is valid only with proof of purchase and the warranty certificate, including device type and serial number.

Statutory warranty rights are not affected.

11. Contact Information & Declaration of Conformity

Contact Addresses:

• BE COOL / Schuss Home Electronic GmbH
  Scheringgasse 3, A-1140 Wien, Austria
  Tel: +43 (1) 970 21
  www.becool.at
• DEC Digital-Electronic-Center Service GmbH
  Kelsenstrasse 2, A-1030 Wien, Austria
  Tel: +43 (1) 961 66 33
  E-Mail: office@decservice.at

Declaration of Conformity:

This product complies with EU directives and regulations, including RED, EMC, and Low Voltage Directives. The full declaration can be found at www.becool.at/downloads or www.schuss-home.at/de/downloads.

CE Mark: CE

Subject to errors and technical changes.