BE COOL e-Scooter eSC-Hi2 Operation Manual

Safety First: Essential Precautions

Please read this operation manual carefully before operating or servicing your scooter. Protect yourself and others by following all safety instructions. Failure to do so could result in personal injury or property damage.

• General Warning: The exclamation mark symbol [!] indicates important instructions. Always read and follow them.
• Electrical Hazard: Do not remove the casing. There are no user-serviceable parts inside. Leave repairs to qualified personnel.
• Kick-Start: The scooter requires a kick-start to begin moving before acceleration.
• Weather Conditions: Do not ride in rain or wet conditions; the unit is NOT WATERPROOF. Damage from water is excluded from the warranty. Avoid driving through puddles, mud, sand, or on rough terrain.
• Prohibited Use: Do not use for jumps or stunts. Do not use under the influence of drugs or alcohol. Avoid paths with obstacles. Do not ride on slippery surfaces or steep inclines. Do not ride faster than recommended or overload the device.
• Rider Requirements: Persons with visual, balance, coordination, reflex, muscle, or bone problems MUST NOT use this vehicle.
• Age Restrictions: Children under 10 years are NOT allowed to use the device. Children aged 10-12 require supervision by a person aged 16+ and must receive detailed safety instructions. Helmets are compulsory for children up to 12 years old.
• Protective Gear: Wearing a helmet and protective gear (hand and knee protectors) is strongly recommended.
• Riding Environment: Ride only in permitted areas, away from public places where you might endanger yourself or others. Avoid crowded areas and pay attention to your surroundings.
• Maintenance & Charging: Use only the original charger. Do not expose the battery to extreme temperatures (below -10°C or above 40°C). Avoid fully discharging the battery; recharge when capacity is low (min. 1 bar). Store the scooter indoors in a dry, cool place.
• General Prohibitions: Do not ride during pregnancy. Do not ride with more than one person. Do not hang heavy objects on the handlebars. Do not use the phone or text while riding. Do not ride on fast lanes next to cars. Do not turn sharply in pedestrian areas. Do not ride upstairs/downstairs or jump over obstacles. Do not remove hands from the handlebar while riding.

Product Overview & Components

The BE COOL e-Scooter eSC-Hi2 features:

• Handlebars: Equipped with throttle, brake lever, and control panel.
• Control Panel: Displays speed, battery level, and mode indicators (ECO, D, S, Walking).
• Throttle Lever: Controls acceleration.
• Brake Lever: Controls braking.
• Folding Mechanism: Allows for compact storage and transport.
• Front Wheel: Provides steering and support.
• Rear Wheel & Motor: The motor is integrated into the rear wheel.
• Battery: Provides power to the scooter.
• Charging Port: Located on the scooter body, protected by a rubber stopper.
• Lights: Rear and brake light.
• Kickstand: For parking the scooter upright.

Assembly and Charging

Assembly

1. Unfold the kickstand and secure the folding mechanism.
2. Install the handlebar crossbar onto the steering pole.
3. Use the included hex wrench to tighten screws on both sides of the handlebar.
4. After assembly, ensure the display is functioning correctly.

Charging

1. Open the rubber stopper covering the charging port.
2. Insert the charging plug into the port.
3. Connect the charger to a power outlet.
4. After charging is complete, close the rubber stopper.

Operation and Riding

Getting Started

1. Turn on the scooter and check the power indicator.
2. Place one foot on the deck and push off with the other foot to start moving.
3. Once the scooter is moving, place the second foot on the deck. Press the throttle to accelerate. The scooter accelerates when its speed exceeds 5 km/h (kick-start assist).

Riding

• To slow down, release the throttle. For urgent braking, pull the brake lever firmly.
• Lean your body slightly to steer left or right. Turn the handlebar in the desired direction.
• On uneven surfaces, it is recommended to bend your knees slightly to absorb shocks and vibrations. Maintain a low speed (5-10 km/h) on such surfaces.

Modes

• Power Modes: Double-click the power button to switch between:
  • ECO Mode: Maximum speed 6 km/h, increased range.
  • Standard Mode (D): Maximum speed 15 km/h, moderate range.
  • Sport Mode (S): Maximum speed 25 km/h, reduced range.
  • Walking Mode: Speed reduced to 6 km/h.
• Cruise Control: Press and hold the accelerator at a constant speed for 5 seconds to activate. Press the accelerator or brake again to deactivate.
• Bluetooth: A blinking Bluetooth symbol indicates the vehicle is ready to connect. A solid symbol means it's connected to a mobile device.

Indicators

• Speedometer: Shows current speed and error codes.
• Power Level: Displays battery status in 5 bars (each bar ~20%).
• Temperature Indicator: Lights up if the motor temperature exceeds 80°C.
• Fault Indicator: Lights up for device errors; contact service at www.becool.at.

Folding and Carrying

To fold the scooter:

1. Ensure the scooter is switched off.
2. Open the folding device.
3. Fold down the handlebar and secure it by hooking it onto the ring located on the mudguard.

Once folded, the scooter can be carried easily. Be careful not to hit obstacles or people.

Cleaning and Maintenance

• Clean the scooter surface with a soft, damp cloth. Avoid alcohol, gasoline, or harsh solvents, as they can damage the body.
• Do not use a pressure washer. Ensure the scooter is off and the charging port cover is sealed before cleaning.
• Store indoors in a dry, cool place. Avoid prolonged outdoor storage, as sunlight and extreme temperatures can accelerate tire wear and reduce battery life.

Battery Maintenance

• Use only the original charger.
• Do not touch battery contacts or open the battery shell. Avoid metal objects contacting the terminals.
• Dispose of used batteries according to local regulations (WEEE directive).
• Recharge the battery after each use to prolong its life.
• Avoid extreme temperatures. For storage longer than 30 days, charge to 80% and recharge fully every 60 days.
• A deeply discharged battery is irreparably damaged and not covered by warranty.

Technical Data

[1] Typical Range: Tested under specific conditions (full power, 75kg load, 25°C, 60% max. speed on pavement). Actual range may vary.

Contact & Service

For further information:

Schuss Home Electronic GmbH
Scheringgasse 3
A-1140 Wien, Austria
Tel: +43 (1) 970 21
Website: www.becool.at

Service Center:

DEC Digital-Electronic-Center Service GmbH
Kelsenstrasse 2
A-1030 Wien, Austria
Tel: +43 (1) 961 66 33
Email: office@decservice.at

Warranty Information

BE COOL offers a warranty for its products, demonstrating a commitment to innovation, durability, and reliability.

• Warranty Periods:
  • e-Scooter: 2 years from date of purchase (valid in Austria).
  • Battery: 6 months from date of purchase (valid in Austria).
• Service: Free repair or replacement is provided for defects within the warranty period.
• Exclusions: The warranty does not cover normal wear and tear, water damage, improper use, non-compliance with instructions, commercial use, mechanical damage from external influences, force majeure events, or tampering with the device's identification.
• Service Outside Austria: Repairs not performed by authorized Austrian workshops will void the warranty.
• Fees: A fee may apply for operating errors or if no fault is detected during a warranty claim.
• Proof of Purchase: A valid purchase receipt and warranty certificate are required for warranty claims.

For detailed warranty terms and conditions, please refer to the warranty certificate provided with your device or contact your dealer.

Recycling and Disposal

Recycling: Packaging materials are recyclable and should be disposed of in sorted waste.

Disposal: The symbol of a crossed-out garbage can [♻️] indicates that electrical and electronic equipment (WEEE) must be disposed of separately. This helps protect resources and the environment. Contact your dealer or local authorities for proper disposal information.

Declaration of Conformity

This product complies with essential EU requirements, regulations, and guidelines. The detailed declaration of conformity can be found at: www.shx.at/downloads

Subject to errors and technical changes.