Hisense Refrigerator User Operation Manual

Safety and Warning Information

For your safety and correct usage, before installing and first using the appliance, read this user manual carefully, including its hints and warnings. To avoid unnecessary mistakes and accidents, it is important to make sure that all people using the appliance are thoroughly familiar with its operation and safety features. Save these instructions and be sure that they remain with the appliance if it is moved or sold, so that anyone using it throughout its life will be properly informed on usage and safety notices. For the safety of life and property, keep the precautions of these user's instructions as the manufacturer is not responsible for damages caused by omission.

Safety for children and others who are vulnerable

General safety

WARNING — This appliance is intended to be used in households and similar applications such as:

WARNING - The water supply line should only be connected to a potable water supply.

WARNING - Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

WARNING - If the supply cord is damaged, it must be replaced by a qualified electrician in order to avoid the risk of electric shock.

WARNING - Keep ventilation openings in the appliance enclosure or in any built-in structure clear of obstruction.

WARNING - Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.

WARNING - Do not damage the refrigerant circuit.

WARNING - Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

WARNING - The refrigerant and insulation are flammable. When disposing of the appliance, do so only at an authorized waste disposal center. Do not expose to flame.

Refrigerant

The refrigerant isobutene (R600a) is contained within the refrigerant circuit of the appliance, a natural gas with a high level of environmental compatibility, which is nevertheless flammable. During transportation and installation of the appliance, ensure that none of the components of the refrigerant circuit becomes damaged. The refrigerant (R600a) is flammable.

WARNING - Refrigerators contain refrigerant and gases in the insulation. Refrigerant and gases must be disposed of professionally as they may cause eye injuries or ignition. Ensure that tubing of the refrigerant circuit is not damaged prior to proper disposal.

Caution: risk of fire

If the refrigerant circuit is damaged:

It is dangerous to alter the specifications or modify this product in any way. Any damage to the cord may cause a shortcircuit, fire, and/or electric shock.

Electrical safety

  1. The power cord must not be lengthened.
  2. Make sure that the power plug is not crushed or damaged. A crushed or damaged power plug may overheat and cause a fire.
  3. Make sure that you can access the main plug of the appliance.
  4. Do not pull the main cable.
  5. If the power plug socket is loose, do not insert the power plug. There is a risk of electric shock or fire.
  6. You must not operate the appliance without the interior lighting lamp cover.
  7. The fridge is only supplied with power supply of single phase alternating current of 220 ~ 240 V/50Hz. If fluctuation of voltage in the district of user is so large that the voltage exceeds the above scope, for safety sake, be sure to apply A.C. Automatic voltage regulator of more than 350W to the fridge. The fridge must employ a special power socket instead of common one with other electric appliances. Its plug must match the socket with ground wire.

Daily use

Care and Cleaning

Before maintenance, switch off the appliance and disconnect the mains plug from the mains socket.

Do not clean the appliance with metal objects, steam cleaner, ethereal oils, organic solvents or abrasive cleansers.

Do not use sharp objects to remove frost from the appliance. Use a plastic scraper.

Installation important!

For electrical connection carefully, follow the instructions given in this manual. Unpack the appliance and check if there are damages on it. Do not connect the appliance if it is damaged. Report possible damages immediately to the place you bought it. In this case retain packing. It is advisable to wait at least four hours before connecting the appliance to allow the oil to flow back in the compressor. Adequate air circulation should be allowed around the appliance reducing the risk of overheating. To achieve sufficient ventilation, follow the instructions relevant to installation.

Wherever possible the back of the product should not be close to a wall to avoid touching or catching warm parts (compressor, condenser) to prevent the risk of a fire, follow the instructions relevant to installation.

The appliance must not be located close to radiators or cookers.

Make sure that the mains plug is accessible after the installation of the appliance.

Service

Any electrical work required to do the servicing of the appliance should be carried out by qualified electrician or competent person. This product must be serviced by an authorized Serviced Center, and only genuine spare parts must be used.

Installing your new appliance

Before using the appliance for the first time, you should be informed of the following tips.

Warning!

For proper installation, this refrigerator must be placed on a level surface of hard material that is the same height as the rest of the flooring. This surface should be strong enough to support a fully loaded refrigerator. The rollers, which are not castors, should be only used for forward or backward movement. Moving the refrigerator sideways may damage your floor and the rollers.

Ventilation of appliance

Install the appliance in a plane and stable surface. Assure good ventilation.

We recommend letting a space at least:

Enough space must be provided in the front of the appliance to allow the doors to open as shown in follow diagrams.

Note:

This appliance performs well within the climate class from SN to T showed in the table below. It may not work properly if being left at a temperature above or below the indicated range for a long period.

Climate classAmbient temperature
SN+10°C to +32°C
N+16°C to +32°C
ST+16°C to +38°C
T+16°C to +43°C

Stand your appliance in a dry place to avoid high moisture.

Keep the appliance out of direct sunlight, rain or frost. Stand the appliance away from heat sources such as stoves, fires or heaters.

Leveling of appliance

For sufficient leveling and air circulating in the lower rear section of the appliance, the bottom feet may need to be adjusted. You can adjust them manually by hand or by using a suitable spanner.

To allow the doors to self-close, tilt the top backwards by 10-15 mm.

Whenever you want to move the appliance, remember to turn the feet back up, so that the appliance can roll freely. Reinstall the appliance when relocating.

Doors removal

In case when your access door is too narrow for the refrigerator to pass through, remove the refrigerator door and drawers.

Disassembling the fridge door

Some models may be slightly different from pictures. If some parts shown in the picture cannot be found in your appliance, please ignore the relevant description.

  1. With the door closed, remove the 3 screws holding the top cover (A) with Philips (+) screwdriver, and then remove the top cover carefully with the entire-harnesses unattached.
  2. Take out connectors and the water coupler from the installation clip. Remove the two wire connectors (press the top of the connector (B) and separate it from the other one) on the left side door. To remove the water coupler from the hinge, twist and pull the clips from the coupler then remove the water line (C) while pressing the movable part (D) of the water line coupler.

Re-attaching the fridge doors

To reattach the fridge doors after you have moved the appliance to its final location, assemble the parts in reverse order.

  1. To prevent water leaks, the water line should be fully inserted into the center of the coupler until the guide lines are coincided exactly with the head of the movable part.
  2. Make sure the clips are properly connected to the coupler.

Disassembling the freezer door

  1. Pull out the freezer door and the upper freezer drawer (A) to the final position. Then take out the ice box (B) by lifting it up in the direction of the arrow.
  2. Take out the upper freezer drawer (A) by lifting it up from the rail system.
  3. Remove the lower freezer drawer (C) by lifting it up.
  4. Remove the 4 screws attached to the supporting frame (D).
  5. Pull out the freezer door and lift it up in the direction of the arrow.

Re-assembling the freezer door

To reattach the drawer after you moved the appliance to its final location, assembling the parts in reverse order.

(Optional) Installing the water lines and filter

Installing the water filter

  1. Take out the water filter and water lines from the fridge room.
  2. Determine the location to mount the external filter. (Note: The water filter should be mounted on the wall where it is convenient to be replaced, and do not mount on the wall behind the refrigerator.)
  3. Determine the distance between the filter and the tap, and the distance from the filter to the fridge. Prepare lines as required lengths. (Cut the proper lengths of water lines which you determine to connect with the filter inlet or outlet.)
  4. Mount the filter holder onto the wall by using a screwdriver and attach the water filter.

Note:

The water lines must be fully inserted into the filter to prevent water leaking. The line length should be less than 5m. If the water line is too long (>5m), the ice and cold water content may be affected due to insufficient water pressure. Cut the water line as required length and avoid overbending the water lines. It is recommended to have a suitably qualified person to install the product.

Warning!

The water filter must be held upright as shown in the figure above. It is critical to connect the water inlet and outlet hoses on the filter correctly. Never mount the filter onto the refrigerator. Coolant pipes might be pierced.

Installing the water lines of the filter

To install the water lines of the filter, follow the instructions of installing steps below that referring to the figures supplied.

  1. Take the 2 clips out, then pull out the 2 stopper of the water filter.
  2. Fully insert the water lines into the Inlet and Outlet of the water filter.
  3. Insert the 2 clips in the proper position as the figure shown below, and confirm that each clip holds the water line firmly.

Connecting the filter inlet line to the water supplier

The connector and the check valve is provided as one part. You should use the new connector incidentally but not the old one you have. Screw the adaptor onto a suitable 3/4" BSP connector water outlet, and use the spanner to tighten it. Fully insert the water line into the check valve. Then insert the clip in the install pack as the figure shown below.

Note:

After installed the filter, please open the water valve to flush the filter for 5 minutes before use.

Description of the appliance

Note!

View 1 of the appliance

View 2 of the appliance

Diagram showing the external view of the refrigerator with the water dispenser.

Display Controls

Use your appliance according to the following control guidelines. The control panel on the top cover shows in the diagram below, it may be different depending on the model.

When the appliance is powered on for the first time, the backlighting of the icons on the display panel starts working. If no buttons have been touched or the doors are closed, the backlighting will turn off after 60 seconds.

The control panel consists of two areas about temperature, and one area about different modes.

Caution!

When you set a temperature, you set an average temperature for the whole refrigerator cabinet. Temperatures inside each compartment may vary from the temperatures displayed on the panel, depending on how much food you store and where you place it. High or low room temperature may also affect the actual temperature inside the appliance.

"Ice Control"

This button controls the ice maker. You can touch the "Ice On" button to control the ice maker. When the "Ice On" function light is on, the ice maker is working. If you want to turn off the ice maker, please touch the "Ice On" button again.

"Super Freeze"

If you want to decrease the time needed to freeze products in the Freezer, please touch this button, the super cool icon will be illuminated, the fridge temperature setting displays -24°C. Super Freezer can quickly lower the temperature and freeze your food faster than usual. This can retain more of the vitamins and nutrition in fresh food and keep your food longer. The super freeze option allows you to freeze the maximum amount of possible. We recommend that you let the appliance operates for 6 hours first. Super freeze automatically switches off after about 52 hours, and the freezer temperature setting will revert back to the previous setting. When the super freeze function is on, you can touch "Super Freeze" button again to switch off. And it will not retain the Super Freeze function when power off.

"Water Filter"

In general, you should change the water filter every 6 months to ensure the highest possible water quality. After the refrigerator has dispensed about 1000 gallons of water (used the water filter for about 6 months), the filter icon will blink, that reminds you need to replace the water filter. First of all, you need to purchase a new water filter. You can purchase the new filter from the retailer where you purchased your refrigerator or the after-sales service system. Before that please check that the new filter is the same filter type as before that can be correctly used in your refrigerator. After you change a new water filter, ensure to touch and hold the "Ice On" and "Super Freeze" buttons for 3 seconds to make the blink off. When you replace the water filter, some water may leak from the filter and lines. Please let the water flow in a pan, and wipe up any leakage that may have occurred.

"Freezer temperature control"

You can touch the "Freezer" button to activate the mode to control the freezer temperature. When you press the button continuously, the temperature will be set in the following sequence: -14°C --15°C --16°C --17°C --18°C --19°C --24°C --23°C --22°C --21°C --20°C.

"Fridge temperature control"

You can touch the Fridge icon to activate the mode to control the fridge temperature. When you touch the button continuously, the temperature will be set in the following sequence: 8°C --7°C --6°C --5°C --2°C --3°C --4°C.

"Super Cool"

If you want to decrease the time needed to cool products in the Fridge, please touch this button, the super cool icon will be illuminated, the fridge temperature setting displays 2°C. Super cool automatically switches off after 3 hours, and the refrigerator temperature setting will revert back to the previous setting. When super cool function is on, you can touch the "Super Cool" button again to switch it off. The fridge will not retain the Super Cool function when power off.

"Holiday"

If you are going to be away for a long period of time such as a long holiday or business trip, you can activate this function by touching the "Holiday" button, and the icon will be illuminated. When the holiday function is activated, the temperature of the fridge is automatically switched to 15°C and the freezer to -18°C to minimize the energy consumption. When the holiday function is on, you can switch off it by touching "Holiday" again, and the icon will be off. When the holiday function is on, the Ice maker/Super Freeze/Super Cool will automatically turn off. The refrigerator will retain the setting when powered off.

"Power on/off" (Optional)

You can switch on or switch off your appliance by press this button.

Using your appliance

This section tells you how to use most of the useful features. We recommend that you read through them carefully before using the appliance. It may be different depending on the model.

1. Using your refrigerator compartment

The refrigerator compartment is suitable for storage of vegetables and fruit. Food inside should be packed to store in order to avoid losing moisture or flavor permeating into other foods.

Caution!

Never close the refrigerator door while the shelves, crisper and/or telescopic slides are extended. It may damage both them and the refrigerator.

Glass shelves and Door racks

The refrigerator compartment is provided with several glass shelves and several different door racks, which are suitable for the storage of eggs, canned liquid, bottled drinks and packed food. They can be placed at different heights according to your need. But do not place too many heavy things in racks. Before you lift up the door shelf vertically, please take the food out.

Note: All the door racks and shelves can be taken out to be cleaned. When you remove the shelves, gently pull them forward until the shelf comes clear of the shelf guides. When you return the shelves, make sure there is no obstacle behind and gently push the shelf back into the position.

Drawers

These are suitable for storage of fruits and vegetables. And it can be taken out to be cleaned. To take them out, open the door to the final location first. Then pull out the drawer and tilt up the front of the crisper after moving slightly in the direction.

Sealing board(optional)

Sealing board can partly prevent water desorption of food in the fruit and vegetable crisper. You can move the slider to control the humidity of crisper.

Note: Put too much food in crisper may impact the function of sealing board.

2. Using the dispenser (optional)

Getting cold water

The water dispenser is located on the left fridge door. Move your cup down the dispenser lever in the suggested position and press it.

Note:

Water clouding phenomenon

All water provided to the refrigerator flows through the filter which is an alkaline water filter. In the filtering process, the pressure of the water that has flowed out of the filter is increased, and the water becomes saturated with oxygen and nitrogen. When this water flows out into the air, the pressure plummets and the oxygen and nitrogen get supersaturated, which results in gas bubbles. The water may temporarily look misty or cloudy due to these oxygen bubbles. After a few seconds, the water will look clear.

3. Using the freezer compartment

The freezer compartment is provided with an upper drawer, a lower drawer and a ice box (optional). To remove all of them, refer to page 10 for disassembly instruction.

Automatic Icemaker (optional)

Automatic Icemaker can make ice automatic.

Note:

Warning! Do not allow your children to hang off the dispenser or touch the ice maker. This could cause injury.

Troubleshooting

If you experience a problem with your appliance or are concerned that the appliance is not functioning correctly, you can carry out some easy checks before calling for service, please see below.

Warning! Don't try to repair the appliance yourself. If the problem persists after you have made the checks mentioned below, contact a qualified electrician, authorized service engineer or the shop where you purchased the product.

Warning! A child entrapment warning statement shall be included in either the operating instructions or in a use and care manual provided with each refrigerator and shall include the following or equivalent wording: DANGER: Risk of child entrapment. Before you throw away your old refrigerator or freezer:

ProblemPossible cause & Solution
Appliance is not working correctlyCheck whether the power cord is plugged into the power outlet properly.
Check the fuse or circuit of your power supply, replace if necessary.
The ambient temperature is too low. Try setting the chamber temperature to a colder level to solve this problem.
It is normal that the freezer is not operating during the defrost cycle, or for a short time after the appliance is switched on to protect the compressor.
Odours from compartmentsThe interior may need to be cleaned. Some food, containers or wrapping cause odours.
Noise from the applianceThe sounds below are quite normal:
• Compressor running noises.
• Air movement noise from the small fan motor in the freezer compartment or other compartments.
• Gurgling sound similar to water boiling.
• Popping noise during automatic defrosting.
• Clicking noise before the compressor starts.
• Clicking noise when you get the water.
• The motor running noises when you get the ice.
Other unusual noises are due to the reasons below and may need you to check and take action:
• The cabinet is not level.
• The back of appliance touches the wall.
• Bottles or containers fallen or rolling.
The motor runs continuouslyIt is normal to frequently hear the sound of the motor, it will need to run more when in following circumstances:
• Temperature setting is set colder than necessary
• Large quantity of warm food has recently been stored within the appliance.
• The temperature outside the appliance is too high.
• Doors are kept open too long or too often.
• After your installing the appliance or it has been switched off for a long time.
A layer of frost occurs in the compartmentCheck that the air outlets are not blocked by food and ensure food is placed within the appliance to allow sufficient ventilation. Ensure that door is fully closed. To remove the frost, please refer to the "Cleaning and care" chapter.
Temperature inside is too warmYou may have left the doors open too long or too frequently; or the doors are kept open by some obstacle; or the appliance is located with insufficient clearance at the sides, back and top.
Temperature inside is too coldIncrease the temperature by following the "Display controls" chapter.
Doors can't be closed easilyCheck whether the top of the refrigerator is tilted back by 10-15mm to allow the doors to self close, or if something inside is preventing the doors from closing.
The light is not working• The LED light may be damaged. Refer to replace LED lights in cleaning and care chapter.
• The control systems has disabled the lights due to the door being kept open too long, close and reopen the door to reactivate the lights.

Disposal of the appliance

It is prohibited to dispose of this appliance as household waste.

Packaging materials

Packaging materials with the recycle symbol are recyclable. Dispose of the packaging into a suitable waste collection container to recycle it.

Before disposal of the appliance

  1. Pull out the mains plug from the mains socket.
  2. Cut off the power cord and discard with the mains plug.

Warning! Refrigerators contain refrigerant and gases in the insulation. Refrigerant and gases must be disposed of professionally as they may cause eye injuries or ignition. Ensure that tubing of the refrigerant circuit is not damaged prior to proper disposal.

Correct Disposal of this product

This symbol on the product or in its packing indicates that this product may not be treated as household waste. Instead, it should be taken to the appropriate waste collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by the inappropriate waste handling of this product. For more detailed information about the recycling of this product, please contact your local council your household waste disposal service, or the shop where you purchased the product.

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