Poolex Integrated WiFi Configuration and Operation Manual

Brand: Poolstar

Product: Poolex Heat Pump with Integrated WiFi

Contact Information:

Automated Environmental Systems Ltd.
Unit B, Anglian Lane, Bury St. Edmunds, Suffolk, IP32 6SR
Phone: 01284 658770
Email: sales@automatedenvironmentalsystems.co.uk

Available Languages: Français / English / Español / Italiano / Deutsch / Nederlands

Website: www.poolstar.fr

1. Downloading & Installing the "Smart Life" app

About the Smart Life app:

You need to create a "Smart Life" account to control your heat pump remotely.
The "Smart Life" app allows you to control your home appliances from anywhere. You can add and control multiple devices simultaneously.
It is compatible with Amazon Echo and Google Home (depending on the country).
You can share your devices with other Smart Life accounts.
Receive real-time operational alerts.
Create scenarios with multiple devices, utilizing the app's weather data (geolocation is required).
For more information, consult the "Help" section within the "Smart Life" app.

The "Smart Life" app and its services are provided by Hangzhou Tuya Technology. Poolstar, as the owner and distributor of the Poolex brand, is not responsible for the operation of the "Smart Life" app. Poolstar has no visibility into your "Smart Life" account.

iOS:

Search for "Smart Life" in the App Store to download the app.

[App Store Download Button]
[QR Code for iOS Download]

Check your phone's compatibility and OS version before installing the application.

Android:

Search for "Smart Life" on Google Play to download the app.

[Google Play Download Button]
[QR Code for Android Download]

Check your phone's compatibility and OS version before installing the application.

2. Setting up the app

WARNING: Before you begin, ensure the "Smart Life" app is downloaded, your heat pump is connected to your local WiFi network, and the heat pump is electrically powered and running.

You must create a "Smart Life" account to control your heat pump remotely. If you already have a Smart Life account, please log in and proceed directly to Step 3.

Step 1: Create Account

Click "Create new account" and choose to register by "Email" or "Phone". A verification code will be sent to you.

Enter your email address or phone number and click "Send verification code".

[Smartphone screen showing "Create new account" button]
[Smartphone screen showing email registration form with fields for Email and Country Code/Phone Number]

Step 2: Validate Account

Enter the verification code received by email or phone to validate your account.

Congratulations! You are now part of the "Smart Life" community.

Step 3: Add an Object

(Recommended) Click "..." and then "Add Object". Name the object (e.g., "Pool") and click "Done".

[App screen showing "..." menu, then "Add Object" selection]
[App screen showing input field for object name, e.g., "Pool", and a "Done" button]

Step 4: Add a Device

Click "Add" or "+" and then select "Large appliances..." followed by "Water heater".

At this point, keep your smartphone on the "Add" screen and proceed to the pairing step for your control box.

[App screen showing device list, "+" button, and selection path "Large appliances" > "Water heater"]

3. Pairing the heat pump

3.1 EZ Mode

Step 1: Start Pairing

Choose your home WiFi network, enter the WiFi password, and press "Confirm".

Step 2: Activate Pairing Mode

Activate the pairing mode on your heat pump according to the following procedure, which depends on your control box model:

CAUTION: The "Smart Life" application supports only 2.4GHz WiFi networks. If your WiFi network uses the 5GHz frequency, go to your home WiFi network's interface to create a second 2.4GHz WiFi network (available for most Internet boxes, routers, and WiFi access points).