ENGWE MapFour N1 Pro Electric Bike

1. Introduction

Welcome to your new ENGWE MapFour N1 Pro electric bike. This manual provides essential operating and maintenance information to enhance your riding experience. Please read it carefully to familiarize yourself with the performance, features, safety notes, and maintenance needs of this product. For any questions, contact the official after-sales team or your local authorized service point for prompt diagnostic support.

1.1 Package Contents

Upon opening the box, you should find the following items:

• Bike Frame
• Front Wheel
• Handlebars
• Saddle and Seatpost
• Front Fender
• Pedals (x2)
• Charger
• Owner's Manual
• Assembly Tools: Allen keys (sizes 6-10, 13-15, 16-18), Screwdriver, Pedal wrenches (M3, M4, M5, M6 hex keys)

1.2 Components

Key components of the MapFour N1 Pro:

• Handlebar
• Stem
• Battery Compartment
• Front Fender
• Front Brake
• Crank
• Chainring
• Valve
• Saddle
• Seatpost
• Seatpost Clamp
• Rear Light
• Reflector
• Rear Fender
• Rear Brake
• Electronic Lock
• Rear Derailleur
• Tire
• Chain

1.3 Functions and Display

The bike features an integrated display and control system:

• Display Screen: Shows speed, battery level, PAS level, trip meter, etc.
• Battery Level Indicator: Shows remaining battery charge.
• Navigation Function: For route guidance (if applicable).
• PAS Level / Navigation Distance: Indicates pedal assist level and distance.
• Power Button: Press and hold for 3 seconds to turn the bike on or off.
• Assist Buttons (+/-): Adjust pedal assist levels (1-5).
• Boost Button: Activate boost mode at 6 km/h. Releasing the button stops assist.
• Light Button: Press and hold to turn lights on/off. Short press to switch between high/low beam.
• Gear Indicator: Shows current gear.
• Speed Display: Shows current speed (km/h or MPH).
• Odometer/Trip Meter: Tracks total distance and trip distance.
• Bell: For audible signaling.
• Brake Levers: Control front and rear brakes.
• Throttle: (If equipped) For powered acceleration.
• Error Codes: Displayed when system faults occur. Refer to section 3.3 for details.

Safety Notes

Read and follow all safety instructions to minimize risks.

• Understand and adhere to all safety notes in this manual. Obey national and local laws and regulations when riding in public areas. Stay alert and maintain a safe distance from others and vehicles.
• Operate the electric bike according to the manual's guidelines. The user is responsible for losses resulting from not following these guidelines.
• This product is not designed for professional off-road cycling.
• For your first ride, choose a traffic-free private area. Once comfortable, you can ride on public roads.
• Before each ride, thoroughly check for loose fastenings or damaged parts. If the product makes abnormal noises, stop riding immediately and seek support.
• Avoid exceeding speed limits. Never ride in areas with motor vehicles present.
• For safety reasons, users under 16 years old are prohibited from using this product. It is also prohibited for individuals under the influence of alcohol or drugs, those unable to participate in strenuous physical activities due to illness, those with balance issues, pregnant women, or individuals exceeding the weight limit.
• Exercise caution when using the product in adverse weather conditions such as snow, rain, or ice.
• Do not attempt to charge the product if the charger or power supply is wet. Ensure compliance with local safety laws when charging in public spaces.
• Always use officially designated parts for effective protection and proper use.
• If you wish to modify your electric bike, consult the official after-sales team and proceed with caution, respecting local laws. The manufacturer is not liable for injuries or damage resulting from unauthorized modifications.
• To minimize the risk of injury, read and follow all instructions, including 'Caution', 'Danger', and 'Warning'.

Hazard Warnings:

• Danger: Ignoring this warning can lead to personal injury.
• Warning: Ignoring this warning can lead to damage to the bike and its components.
• Caution: Ignoring this warning can lead to minor damage or disruption to the bike's normal operation.

General Safety Precautions:

• Do not park electric bikes in building lobbies, evacuation stairs, or safety exits.
• Do not charge or park electric bikes in residential buildings. Charging time should not exceed 12 hours.
• Prevent water from entering electrical components. When cleaning, avoid water in the charging interface, wiring harnesses, and other electrical parts.
• When adjusting the seatpost or handlebar height, do not expose the safety line markings.
• Unauthorized modification of the vehicle (e.g., battery configuration, circuit changes, wattage increases, adding speakers) is prohibited.
• Do not touch live electrical parts with wet hands or metal objects.
• Do not disassemble electrical components without authorization.
• Avoid prolonged exposure to direct sunlight or heavy rain to prevent component aging.
• Clean the bike with water mixed with a neutral detergent. Do not disassemble internal parts for washing.

Riding Safety:

• Individuals under 16 years old are prohibited from riding electric bikes on roads. Do not lend to those unfamiliar with their operation.
• Ride on non-motorized lanes and do not exceed local speed limits.
• Transport people or objects according to legal regulations.
• Always wear a suitable safety helmet and fasten the chin strap.
• Braking distance increases in rain or snow; ride slower and with caution. Avoid riding in severe weather if possible.
• Obey traffic rules and never ride under the influence of alcohol. Do not ride with only one hand on the handlebars.
• Wear bright, non-restrictive clothing. Keep cuffs closed and wear shoes with low heels or sneakers.

Things to Note While Riding:

• Adhere to traffic rules for your safety and that of others.
• Wear a helmet and take other safety measures before riding.
• When starting, accelerate gently to avoid losing control.
• In wet or snowy conditions, braking distance increases. Concentrate and ride slowly to prevent skidding and falls.
• Shift to a lower gear before parking for the next ride.

Pre-Ride Checks:

• Turn on the power and check if display indicators are normal and battery is sufficient.
• Verify front and rear lights are functioning correctly and headlight angle is appropriate.
• Ensure the electric bike's horn is working.
• Check handlebar and seatpost adjustments and ensure all fasteners (quick releases or bolts) are tightened.
• Check brake levers for reliable braking and proper reset.
• Verify tire pressure, check for cuts, wear, and foreign objects (nails, glass).
• Ensure wheel bolts are secured and pedal reflectors are present and clean.

Operation and Parking Considerations:

• Turn off the power when pushing the bike to prevent accidental throttle engagement.
• Use boost mode when pushing uphill or carrying heavy loads.
• Park on a flat surface and turn off the power.
• Regularly maintain and clean the bike.

2. Quick Start Guide

Follow these installation steps before using the product. Ensure all fasteners are tight, the battery is sufficiently charged, and take necessary safety precautions while riding.

2.1 Installation Guide

Warning: Use two people for disassembly and installation. Ensure the system is switched off and cannot be accidentally reactivated before installation.

2.1.1 Unpacking

1. The bike is shipped partially assembled in a box.
2. Carefully open the box.
3. Lift the bike out of the box.
4. Unfold the bike frame.
5. The bike is now ready for further assembly.

2.1.2 Handlebar Installation

1. Remove the cap from the steerer tube (M5 bolt).
2. Insert the handlebar stem into the steerer tube.
3. Secure the stem with the provided bolt (M5).
4. Ensure the handlebars are centered and perpendicular to the frame's top tube.

2.1.3 Front Fender and Headlight Installation

1. Remove screws and nuts from the fork for later use.
2. Attach the front fender to the fork, securing it with screws (M4).
3. Attach the headlight to the fork, securing it with screws (M4).
4. Ensure all connections are secure.

2.1.4 Wheel Installation

1. Remove the protective caps/nuts from the fork dropouts (using a 15mm wrench).
2. Place the front wheel into the fork dropouts.
3. Secure the wheel using the provided nuts (M6 and 15mm wrench).
4. Ensure the wheel spins freely and is properly seated.

2.1.5 Saddle Installation and Adjustment

1. Insert the seatpost into the frame's seat tube.
2. Attach the saddle to the seatpost clamp.
3. Tighten the clamp bolt (M5). Ensure the white safety line on the seatpost remains covered.
4. Adjust the saddle height and angle using the seatpost clamp bolt (M6) and the saddle clamp bolts (M5).
5. Adjust forward/backward and angle as needed for comfort.

2.1.6 Kickstand Installation

1. Remove the warning sticker from the frame where the kickstand will be mounted.
2. Attach the kickstand to the designated mounting point on the frame using the provided bolt (M5).
3. Caution: Do not sit on the bike or load it with more than 25kg when the kickstand is deployed to prevent damage to the kickstand or bike.

2.1.7 Pedal Installation

1. Identify the left (L) and right (R) pedals.
2. Screw the right pedal into the right crank arm clockwise (using a 15mm wrench).
3. Screw the left pedal into the left crank arm counter-clockwise (using a 15mm wrench).
4. Ensure pedals are securely tightened.

2.1.8 Final Assembly Check

Congratulations! Your bike is now successfully assembled.

2.2 Battery Removal

1. Insert the key into the battery lock.
2. Unlock the battery.
3. Slide the battery out of its compartment.
4. Note for App Connection: To connect with the ENGWE app, remove the battery, wait 10 seconds, and reinsert it to activate the bike.

2.3 How to Charge

Warning: DO NOT CHARGE IN SUNNY CONDITIONS!!!

There are two charging methods:

• Method 1: Charge the battery directly on the frame. Plug the charger into the frame's charging port and then into a power outlet.
• Method 2: Remove the battery and charge it separately (refer to section 2.2 for removal).

Charging Time: 1.5-2 Hours.

Initial Charge: The battery comes with a small charge. Fully charge it before the first use.

Charging Status: The charger light is red during charging and turns green when fully charged.

Important Notes:

• The charger contains high-voltage components. Unauthorized repairs are strictly forbidden.
• Place the battery and charger in a safe, well-ventilated, dry area, away from children and flammable/explosive materials.
• Do not charge outdoors to prevent accidents from rain or moisture.
• Warning: If you notice an unusual smell or if the battery or charger overheats, stop charging immediately and contact after-sales support.

2.4 Quick Operation

Adjusting Handlebars and Saddle: Adjust the handlebar and saddle to a comfortable height for your body length. Ensure quick releases are securely fastened.

Powering On/Off: Press and hold the power button for 3 seconds.

Adjusting Assist Levels: Use the '+' and '-' buttons to select a pedal assist level (1-5).

Boost Mode: Activate boost mode at 6 km/h by pressing the boost button. Releasing the button stops the assist.

Lights: Press and hold the light button to turn lights on/off. Short press to toggle between high and low beam.

PAS 0 Mode: In PAS 0, there is no motor support, but the bike can be ridden like a normal bicycle.

Braking: The left lever controls the front brake, and the right lever controls the rear brake. For effective braking, use the rear brake first, then the front brake, to bring the bike to a smooth stop. Warning: Sudden use of only the front brake can easily upset the bike's balance and cause a fall.

2.5 Display Settings and App Connection

Customizing Settings:

1. Enter personalization interface: Press and hold the '+' and '-' buttons simultaneously for 5 seconds. Enter the system password '1212'.
2. Navigate the settings menu: Use the '+' and '-' buttons to change settings.
3. Save settings and exit: Press and hold the '+' and '-' buttons simultaneously for about 5 seconds to exit the settings mode and save data.

Menu Item Descriptions:

• P0: Restore Factory Settings: Press and hold the button for 20 seconds.
• P1: Screen Brightness: 1-4 (4 is brightest).
• P2: Metric System Switch: 0 for Km, 1 for Mile.
• P3: Sleep Timer: 0-60 minutes (default 8 minutes).
• P4: Reset Single Trip Distance.

ENGWE App Guide:

• Download and Install: Search for "Engwe" in the App Store or Google Play, or scan the provided QR code.
• Login and Registration: Follow the app prompts.
• Vehicle and IoT Connection: Connect your bike via the app. Refer to the app's help section or the provided QR code for detailed instructions.

3. Maintenance and Troubleshooting

3.1 Maintenance Precautions

Regular maintenance and self-inspection are crucial for the longevity and performance of your electric bike.

• Vehicle Maintenance and Self-Inspection:
• Ensure the bike is properly adjusted from the factory. Contact the manufacturer if you have questions.
• Regularly check tire pressure to maintain the recommended range.
• Periodically inspect key components such as handlebars, seatpost, saddle, axles, bottom bracket, flywheel, chain, and wheels. Tighten any loose nuts or bolts promptly.
• Lubricate moving parts every six months with appropriate grease (e.g., for wheel hubs, bottom bracket, rear axle, headset, pedal bearings). Lubricate the chain and cables every two months with motor oil.
• Replace worn parts like brake pads, chains, and tires with identical models and specifications.
• Motor Maintenance: The motor is sealed; do not open it. Keep the motor clean and free from foreign substances. Avoid impact or overheating. The motor has an IPX5 water resistance rating; do not use a high-pressure washer or submerge it in water.
• Battery Maintenance: Lithium batteries have a long lifespan, influenced by usage. Charge regularly and avoid letting the battery completely discharge. For long periods of non-use, charge the battery for at least two hours monthly. Never store a depleted battery, as this can cause irreversible damage. Dispose of old batteries responsibly at designated recycling points. Do not expose the battery to fire or high temperatures.

3.3 Troubleshooting

The electric bike is equipped with a fault detection system. If an error code appears on the display, stop operation immediately and contact ENGWE after-sales support.

Error Codes:

• 0X01: Controller phase line overcurrent fault
• 0X02: Controller current line overcurrent fault
• 0X03: Controller hall fault
• 0X04: Brake fault
• 0X05: Controller temperature fault
• 0X06: Motor temperature fault

4. Service Guide

4.1 Warranty and Service

Warranty Principles:

• Parts are covered according to the warranty period.
• The warranty period begins from the date of purchase.
• Unauthorized disassembly of the charger, battery, or motor voids the warranty.
• Other vehicle parts have a three-month warranty for quality issues.
• For accessory defects, maintenance must be performed at a professional repair point; do not disassemble privately. Ensure all labels on controllers, batteries, and chargers are intact.
• When the entire vehicle is repaired, warranty cards, invoices, and conformity certificates must be presented.
• Battery warranty is a one-to-one exchange. Battery issues require sending the battery to the manufacturer for testing to determine warranty eligibility.

Warranty Coverage Details:

Note: Limited warranties do not apply to subsequent owners or transfers of the electric bike.

4.2 Warranty Card and Maintenance Records

Please fill out the warranty card and keep maintenance records for future reference.

4.3 Product Parameters

* Maximum range is measured on a flat road with a full load, a weight of 75kg, a temperature of 25°C, and 70% humidity, in the first gear. Actual results may vary depending on gear, temperature, load, wind speed, road conditions, and other factors.

Contact Information

Service Hotline:

• EU: +33 805980036 (Hours: 9 AM - 6 PM CET, Monday - Friday)
• EU: +39 800776809 (Hours: 9 AM - 6 PM CET, Monday - Friday)
• US: +1 8442007117 (Hours: 9 AM - 6 PM PST, Monday - Friday)

Official Website: www.engwe-bikes.com, www.engwe-bikes-eu.com, www.engwe-bikes-uk.com, www.engwe-bikes.de

For questions or suggestions regarding this manual, please contact: service@engwe-bikes.com

Resources:

• ENGWE Technical Support Videos
• ENGWE Manual
• ENGWE App Download (iOS)
• ENGWE App Download (Android)