This Limited Warranty can also be found online at www.homedepot.com and in the documentation provided with the Product.
What Does This Warranty Cover?
This Limited Warranty covers defects in materials and workmanship of RIDGID sump pump models 330RSDS, 500RSDS, and 1000RSDS (a "Product") manufactured by RIDGID ("we") for the Warranty Period as defined below.
Who May Use This Warranty?
This Limited Warranty is extended only to the consumer who originally purchased the Product ("you"). It does not extend to any subsequent owner or other transferee of the Product.
How Long Does the Coverage Last?
This Limited Warranty starts on the date of your purchase and lasts for five years. If proof of purchase from an authorized dealer cannot be established via a sales receipt or other documents ("Proof of Purchase"), the Limited Warranty will start on the date the Product was manufactured and last for five years (the "Warranty Period"). The Warranty Period is not extended if RIDGID repairs or replaces the Product.
The duration and remedies of all implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited to the duration of the Warranty Period. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.
What Are Your Remedies?
For any defective Product during the Warranty Period, RIDGID will repair or replace the Product (or the defective part) free of charge. RIDGID will also pay for shipping fees to return the repaired or replacement Product to you.
What Does This Warranty Not Cover?
This Limited Warranty does not cover any damage arising from:
- (a) external causes such as accident, abuse, misuse, neglect, or other events beyond RIDGID's reasonable control,
- (b) improper installation, improper maintenance, improper use, or failure to follow the Product instructions,
- (c) modifications, or
- (d) normal wear and tear.
The remedies described in this Limited Warranty are the sole and exclusive remedies for any breach of this Limited Warranty. Consequential and incidental damages are not recoverable under this Limited Warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
How Do You Obtain Warranty Service?
To obtain warranty service, call 1-877-9RIDGID during the Warranty Period to get a Return Authorization Number ("RAN") and instructions to return the Product to RIDGID or an authorized dealer. Be prepared to provide the Product's model number, serial number, and Proof of Purchase. No warranty service will be provided without an RAN. You will be responsible for all shipping fees required to deliver the Product to RIDGID or its authorized dealer.
How Does State Law Apply?
This Limited Warranty grants you specific legal rights, and you may also have other rights which vary from state to state.
DO NOT MAIL THIS FORM TO RIDGID. Use this form only to maintain your records.
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