RIDGID is a leading American manufacturer of professional-grade tools, widely recognized for its durable pipe wrenches, plumbing equipment, and power tools.
RIDGID is a prominent American manufacturing company best known for its durable tools and equipment designed for the professional trades. Founded in 1923 in North Ridgeville, Ohio, and now headquartered in Elyria, Ohio, the brand established its global reputation with the invention of the modern pipe wrench. Today, RIDGID operates as a subsidiary of Emerson Electric and offers a vast portfolio of products including pipe and tube tools, drain cleaning equipment, and inspection cameras.
In addition to its plumbing and mechanical heritage, the RIDGID brand name is used on a comprehensive line of power tools—such as drills, impact drivers, and table saws—popular in the construction and woodworking markets. Known for rugged durability and reliability, RIDGID tools are engineered to withstand the demands of harsh job site environments. The company provides extensive support, including a well-known full lifetime warranty on many of its hand tools and service agreements for its power equipment.
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The serial number is typically located on the product's nameplate or data label, often found on the motor housing or main body of the tool.
The Full Lifetime Warranty covers defects in workmanship and material for the lifetime of the tool. It does not cover normal wear and tear or misuse.
You can contact RIDGID technical support by calling 1-800-4-RIDGID (1-800-474-3443) or by emailing ProToolsTechService@Emerson.com.
While the standard lifetime warranty on hand tools may not strictly require registration, registering your product (especially power tools eligible for the Lifetime Service Agreement) is highly recommended to ensure proof of purchase and efficient service.
Replacement parts can be ordered through authorized distributors or via the official RIDGID parts store online.