Drive Scout Scooter Owner's Handbook

QUICK REFERENCE GUIDE

Caution: Federal Law restricts this device to sale by or on the order of a practitioner licensed by the law of the State in which he/she practices (USA Only).

CONTENTS

1. PREFACE
2. SAFETY NOTICE
   • 2.1 Before Driving
   • 2.2 Whilst Driving
   • 2.3 Labelling
   • 2.4 Electromagnetic Interference
3. PARTS INTRODUCTION
4. OPERATION
   • 4.1 Control Panel
   • 4.2 How to Operate Your Scooter
5. DRIVING ON THE ROAD
6. BATTERY CHARGING AND CARE
7. INSPECTION AND MAINTENANCE
   • 7.1 Daily Checking
   • 7.2 Service Record
   • 7.3 Battery Pack and Tyres
   • 7.4 Cleaning
   • 7.5 Storage
   • 7.6 Moving About
   • 7.7 Disassembling the Scooter for Transportation
   • 7.8 Assembling the Scooter
8. TROUBLESHOOTING
9. SPECIFICATION
10. WARRANTY
11. APPENDIX: SERVICE RECORD

1. PREFACE AND INTRODUCTION

Please carefully read this owner's handbook before using the scooter to ensure that you operate the scooter safely. Improper use of the scooter could result in damage, injury or traffic accidents.

This handbook also advises how to get most out of your scooter by giving comprehensive operating, assembly and maintenance instructions for the scooter.

A repair and maintenance record chart and warranty information is included with this handbook. Please keep it in a safe place or with the scooter.

If someone else uses the scooter, make sure that you provide him or her with this handbook for their consideration.

As designs change, some of the illustrations and pictures in the manual may not correspond to the scooters that you purchased. Drive Medical reserves the right to make design modifications.

The Scout range of scooters have been designed and manufactured to provide a comfortable and secure yet affordable solution for some mobility requirements. They are manoeuvrable and are suitable for indoor and some outdoor application where the terrain is forgiving (for example smooth paths, shopping centres, etc). They are class 2 scooters as defined by the Road Traffic Act 1988. They feature a rotating seat and can be easily folded and disassembled.

There are two models available:

• 3-wheel model for compact environments
• 4-wheel model for greater stability

2. SAFETY

2.1 Before Driving

• The user needs to be familiar with the use and operation of this scooter before driving.
• Ride on the pavement and pedestrian areas only. Never ride on motorways or dual carriageways. Only use roads to cross to the other side of the pavement.
• Be aware of traffic when crossing or using roads.
• Use extreme caution when driving your scooter in busy areas such as shopping malls.
• Do not drive the scooter under the influence of drink or drugs, or when you are tired.
• Be careful when using the scooter in low light. It has not been designed for use at night.
• Before using the scooter in busy or hazardous environments, familiarise yourself with the operation of the scooter. Practice in an open and safe area which is free from hazards and other people. Turn the speed dial down for your initial practice.

2.2 Whilst Driving

• Do not use your scooter on surfaces that are muddy, gravelly, bumpy, narrow, snowed over, icy; or on towpaths near to canals which are not guarded.
• Do not use your scooter outside when it is raining, snowing, misty or windy.
• Do not make erratic turnings on your scooter.
• Bear in mind driving motions such as accelerating, stopping, turning, reversing, and the effect of gradients.
• Slow down when driving on gradients. Always lean forward when climbing a steep gradient. Do not travel on gradients exceeding those stated on the diagram below: (Diagram shows gradient limits: User Mass 130kg max gradient 5°, User Mass 90kg max gradient 7°, User Mass 70kg max gradient 8°)
• Do not drive on roads with large drops or potholes.
• The scooter is not suitable for carrying passengers.
• Do not use the scooter to carry heavy goods.
• Do not use a mobile phone or other wireless communication devices whilst driving. Always stop somewhere suitable and switch off the scooter before using the phone.
• Do not set in freewheel mode when driving, especially on a gradient. Ensure that the scooter's automatic brake is applied before use.
• Do not exceed the weight limit of the scooter.

2.3 Labelling

Please carefully read all labels applied to the scooter before driving. For future reference, do not remove them from the scooter. The labels are also shown below:

• NEVER LIFT SCOOTER UP BY THE REAR OR FRONT OF SHROUD (Label located on rear shroud)
• WARNING: Never operate the freewheel lever while seated on the scooter or on an incline! OPERATION OF THE FREEWHEEL LEVER Always pull UP FIRMLY for freewheel mode. Always push DOWN FIRMLY for drive mode. (Label located by freewheel lever on rear)
• WARNING: EMI REFER TO OPERATORS MANUAL FOR INFORMATION (Label located on rear)
• WARNING: Please hold the tiller before loosening the tiller adjustment knob. Before lifting or driving the scooter, make certain the tiller adjustment knob is fully tightened. Never attempt to adjust the tiller whilst the scooter is in motion. (Label located on tiller)

2.4 Electromagnetic Interference

• Scooters may be susceptible to electromagnetic interference (EMI) from sources such as mobile phones, walkie-talkies, TV and radio broadcast stations and amateur radio sets. In some cases, there is a risk this interference may cause involuntary movement of the scooter. The scooter has been tested and passed to withstand interference to a level of 20V per metre.
• Be aware that the above sources may cause involuntary movement due to EMI. Exercise caution whilst using the aforementioned devices and avoid close proximity to TV and Radio broadcast stations.
• The addition of components or accessories may affect the EMI susceptibility of the scooter. Do not fit accessories other than Drive Medical authorised accessories.

3. PARTS INTRODUCTION

Scout 4-wheel pictured below

[Diagram showing a 4-wheel Scout scooter with labels: CONTROL PANEL, TILLER ADJ. KNOB, CHARGER SOCKET, SEAT, SEAT POST, BATTERY PACK, TILLER LOCK, FREEWHEEL LEVER, ANTI TIP WHEEL]

Rear section shown below (applicable to both models)

[Diagram showing the rear section of the scooter with labels: FREEWHEEL LEVER, ANTI TIP WHEEL]

4. OPERATION

4.1 Control Panel

[Diagram of the control panel showing: SPEED DIAL, WIGWAG PADDLE, BATTERY GAUGE, HORN BUTTON]

4.2 How to Operate Your Scooter

• Key Ignition: The key ignition acts as the power switch for the scooter. To switch the power on, turn the key clockwise and the battery gauge should illuminate. To switch the power off, turn the key anticlockwise, after which the battery gauge should switch off and the key can be removed. ⚠️ Do not turn the ignition off whilst driving as this will lead to an emergency stop and possible risk of damage or injury.
• Speed Dial: Turn the speed dial to determine the maximum speed of the scooter. Turn the dial clockwise to increase the speed setting and turn the dial anticlockwise to decrease the speed setting. ⚠️ Do not adjust the speed dial whilst driving as this could result in loss of control. Do not set the highest speed whilst driving indoors.
• Tiller Lock: When the tiller is centred, pull the tiller lock down to secure the tiller for transportation. Push the tiller lock up to release. Always ensure the tiller lock is disengaged when driving the scooter. Always check the tiller moves freely before driving.
• Moving and Braking: To move forward, pull the right hand side of the wigwag paddle towards you whilst resting the palm of your hand on the lower handlebar. Pull the left hand side of the wigwag paddle towards you and the scooter will move backwards, emitting an audible reversing alarm. To brake, release the wigwag paddle completely, and the electromagnetic brake will be activated automatically which will bring the scooter to a prompt stop. The wigwag paddle allows you to control the speed of the scooter up to a maximum speed determined by the Speed Dial. The further the wigwag paddle is deflected, the faster the scooter will go (up to 4mph). ⚠️ Do not push both left and right hand sides of the wigwag simultaneously. You will not be able to control the scooter.
• Horn Button: Press the horn button to sound the horn. Release the button to stop the horn. The horn is the yellow button located on the control panel.
• Braking – Electromagnetic Brake: Release the wigwag paddle completely, and the electromagnetic brake will be activated automatically and the scooter will stop. ⚠️ When on a gradient, never set the vehicle to freewheel mode. The brakes will not be applied.
• Seat: The seat can be rotated and locked in position at 45º intervals. Push the seat lever forward and swivel the seat. Release the lever and then continue swivelling the seat until it locks in position. ⚠️ Attention: Return the seat to the forward position before driving.
• Adjusting the Seat Height: Remove the seat from your scooter then remove the locking pin. Move the chrome seat post to the desired height. Adjust the seat post height so that there is a pre-drilled hole to reinsert the locking pin. Insert the locking pin and lock. [Image showing seat post adjustment with locking pin]
• Battery Gauge: The battery gauge on the tiller console lights LEDs to show remaining power: Green (3 or 4 LEDs lit) - 40% - 100% capacity. Yellow (2 LEDs lit) - draining charge (10% - 30%). Red (1 LED lit) - immediate recharge is necessary. The remaining power indicated by the battery gauge will vary by the driving time incurred and how you drive. Repeated starting, stopping and climbing will consume power more quickly. If the leftmost LED is flashing, this means the scooter has encountered a problem. The LED will flash a number of times then pause. Count the number of flashes to determine the problem. If you experience any flash sequences, first restart the scooter, ensuring the wigwag paddle is released. If this does not remedy the problem, recharge the batteries. If the error persists, contact your Drive Medical Dealer. ⚠️ Attention: You should recharge the batteries after each use to ensure maximum range. Read the Battery Charging section in the handbook before use.
• Circuit Breaker: The circuit breaker may trip when the scooter is under excessive load or when travelling on steep inclines. It will be more prone to tripping when the scooter is low on battery charge. Under normal conditions, the circuit breaker button will protrude by 2mm – 3mm. If the circuit breaker has tripped, the button will protrude by 7mm. To reset the circuit breaker, push the button in and the scooter should operate as normal. [Image showing circuit breaker location]

Freewheel Lever

Engaged (Drive) Mode: Push the lever down completely and the scooter can be driven by the motor.

Freewheel Mode: Pull the lever up and switch the scooter off. The scooter can now be pushed / moved manually.

⚠️ Warning: The lever should only be set to FREEWHEEL when on flat ground and unoccupied by the user. Otherwise, there is a risk of damage or injury.

Tiller Adjustment

The tiller can be adjusted into many different positions to suit each user. To adjust, follow the steps below:

1. Loosen the knob (as shown in the photo) so the tiller can move.
2. Using the other hand, reposition the tiller as required then retighten the knob to secure.

[Image illustrating tiller adjustment]

5. DRIVING ON THE ROAD

Starting and Driving

1. Make sure the seat is installed properly.
2. Make sure the tiller has been secured properly and the tiller lock is disengaged.
3. Fold down the armrests so you can rest your arms on them.
4. Switch the key ignition on.
5. Check the battery gauge to see whether there is enough power for your journey. If you have any doubt about the remaining power, recharge the battery pack before use.
6. Set the speed dial to a position you feel safe and comfortable with.
7. Check the wigwag paddle and automatic brake work correctly.
8. Before driving, check the environment around you is safe for you to drive.

⚠️ Warning: Be careful whilst driving in heavy traffic or crowded areas. Whilst reversing the vehicle, be aware of people or objects behind you.

Stopping

1. Release the wigwag paddle completely. The vehicle will automatically brake and stop.
2. Switch the scooter off at the key ignition and pull out the key.

Stopping distance will vary with speed, so begin braking as early as possible. Always park on flat ground, switch off and remove the key before dismounting.

6. BATTERY CHARGING AND CARE

The battery pack can be charged either when it is installed or removed from the scooter.

To Charge

1. Switch the key ignition off.
2. Plug the charger's power cord into the mains.
3. If required, remove the battery pack (see next section for details).
4. Open the charging socket cap on the battery pack. Then connect the charger's round plug into the charging socket. [Image showing charging socket connection]
5. Switch on the plug socket at the mains.

To Remove the Battery Pack

1. Switch the key ignition off.
2. Lift out of the scooter using the handle on the battery pack. [Image showing battery pack removal]

To Install The Battery Pack

Lower the battery pack into the scooter. Use the locking lever to secure the battery pack.

7. INSPECTION AND MAINTENANCE

7.1 Weekly Checking

Check the following items weekly or before driving. If you find anything abnormal, contact your Drive Medical Dealer for further inspection or advice.

• Tiller: Ensure it is not loose and can turn smoothly.
• Speed control dial: Ensure it adjusts freely.
• Wigwag paddle: Ensure the scooter moves when the lever is pressed, and stops when the lever is released.
• Motor: Check for any abnormal noise and that electromagnetic brakes work correctly.
• Freewheel Lever: Ensure it works correctly.
• Seat: Ensure it swivels and locks easily.
• Tyres: Check tyre tread depth and for any signs of damage such as cracking.

7.2 Service Record

To ensure your scooter is correctly serviced, take it to your Drive Medical dealer for regular servicing. We recommend that scooters are serviced at least annually, and your dealer may charge a fee for this. A copy of the service record is at the back of this handbook.

Even if the scooter has not been used, it should still be serviced annually.

7.3 Battery Pack and Tyres

For information on the battery pack, please read section 6 on Battery Charging and Care.

Tyre condition will be affected by how you drive the scooter and what terrain it is driven on.

The Scout comes with solid tyres which are puncture-proof, so there is no need to check tyre pressure.

7.4 Cleaning

The scooter should be cleaned periodically, especially if you tend to drive on sand, gravel, or in other adverse environments.

Use a soft, wrung-dry cloth to keep your scooter clean and dust-free. Use a damp cloth and mild detergent to clean the scooter.

⚠️ Warning:

• Do not use a hose pipe or splash water directly onto the scooter.
• Do not use petrol, solvents, or vaporising solutions as these may damage body panels. Do not use wax.
• Ensure the charger is unplugged and the scooter switched off before cleaning the scooter.

7.5 Storage

Ensure the scooter is stored with the seat set in the forward position, the scooter switched off, with the battery pack removed and charger disconnected.

Store the scooter in environments which are free from direct sunlight and water or moisture.

7.6 Moving About

1. Switch off the scooter using the ignition key and dismount from the scooter.
2. Lift the scooter by the chassis only.
3. For your safety, ask for help if required. You will need two or more people when moving or lifting the scooter as a whole.

⚠️ Warning: Never lift the scooter by the bumpers or body panels, as this can cause injury or damage.

7.7 Disassembling the Scooter

Both models of scooter can be disassembled into four pieces without tools: seat, front section, rear section, and battery pack. The procedure for disassembly is the same for both scooters. Please perform the following steps:

1. Push the Seat Rotate Lever whilst pulling up on the seat to remove. [Image showing seat removal]
2. Turn the handle to release the battery pack, then lift out the battery pack from the main body of the scooter. [Image showing battery pack release]
3. Turn the tiller anticlockwise to loosen the tiller. Lower the tiller and then turn the tiller knob clockwise to secure. [Image showing tiller loosening and securing]
4. Lock front tiller by pulling the locking knob out and turning 90°. [Image showing tiller lock engagement]
5. Pull up on the Connecting Handle to split the two halves of the base. [Image showing base separation]

7.8 Assembling the Scooter

1. Line up the two sections of base. Lift up the handle and use the handle to slowly lower the two parts so they lock together. [Image showing base assembly]
2. Unlock front tiller by pulling the locking knob out and turning 90°. [Image showing tiller lock disengagement]
3. Loosen the tiller adjustment knob and pull up the tiller to the required height. Retighten the knob to secure. [Image showing tiller height adjustment]
4. Lower battery pack into the compartment in the scooter and then turn the handle to secure the pack in place. [Image showing battery pack installation]
5. Replace the seat and rotate it until it locks into its correct position. [Image showing seat replacement]

After assembling the Scout, make sure the tiller adjustment knob is fully tightened.

The weights of the major component parts for the 4-wheel Scout are below:

• Seat – 7.2kg (15.9lb)
• Front Section - 15.8kg (34.7lb)
• Rear Section – 10.7kg (23.5lb)
• Battery Pack – 9.2kg (20.2lb)

8. TROUBLESHOOTING

The troubleshooting guide is also featured on page 1 of the Owner's Handbook.

9. SPECIFICATION

Remark: The manufacturer reserves the right to modify the specification if necessary. The final specification is subject to the individual scooter you purchase from your dealer.

Note: Maximum driving distance is based on an ambient temperature of 20 °C, a 75kg driver and a brand new fully charged battery by a constant driving speed at 6 km/h with 70% battery power discharged.

The scooter is classed as a type A vehicle as defined by EN 12184.

Weights of Component Parts

The weights of the major component parts for the Scout are below:

• Seat – 7.2kg (15.9lb)
• Front Section (4-wheel) - 15.8kg (34.7lb)
• Rear Section – 10.7kg (23.5lb)
• Battery Pack – 9.2kg (20.2lb)

10. VIN NUMBER

To ensure the correct after-sales service and warranty service support, please write down the scooter serial number. The serial number is located on the back right-hand side of the frame.

Also, note your Drive Medical dealer below:

11. WARRANTY

There is a comprehensive one-year warranty from the date on which your new scooter is delivered. The warranty covers the scooter for repairs or replacement during this period. For more detail, please see the Warranty Conditions below.

Warranty Conditions:

1. Any work or replacement part installation must be carried out by an authorized Drive Medical dealer / service agent.
2. To apply the warranty, should your scooter require attention, please contact the designated service agent listed above.
3. Should any part of the scooter require repair or full or part replacement, as a result of a manufacturing or material defect within twelve months of receiving the scooter, replacement parts will be supplied free of charge. Note: This guarantee is not transferable.
4. Any repaired or replaced parts will be covered by this warranty for the balance of the warranty period on the scooter.
5. Consumable items supplied will not generally be covered during the normal warranty period unless such items require repair or replacement clearly as a direct result of a manufacturing or material defect. Such items include (among others): upholstery, tyres, and batteries.
6. The above warranty conditions apply to brand new scooters purchased at the full retail price. If you are unsure whether your scooter is covered, check with the service agent.
7. Under normal circumstances, no responsibility will be accepted where the scooter has failed as a direct result of:
   • a) The scooter or part not having been maintained in accordance with the manufacturer's recommendations.
   • b) Failure to use the manufacturer's specified parts.
   • c) The scooter or part having been damaged due to neglect, accident, or improper use.
   • d) The scooter or part having been altered from the manufacturer's specifications or repairs having been attempted before the service agent is notified.

Please note your local service agent's contact details in the previous box. In the event of your scooter requiring attention, contact them and give all relevant details so they can act quickly.

The manufacturer reserves the right to alter without notice any weights, measurements, or other technical data shown in this manual. All figures, measurements, and capacities shown in this manual are approximate and do not constitute specifications.

Appendix A: Service Record

[Table structure for service record with columns for YEAR (1-5) and various service items like Controller, On/off switch, Seat, Electrics, etc.]