Motorola Moto Buds Loop User Guide

Getting Started

This guide provides a tour of your earbuds. Your Moto Buds Loop are wireless earbuds that allow you to control your media, manage calls, or activate your voice assistant with simple gestures.

Inserting Your Earbuds

Attention: If you experience skin irritation, stop using your product and consult a doctor.

1. Open the elastic connector to place each earbud in your ears. The front of the earbud (ball-shaped) should be placed at the front of your ear, and the back of the earbud (bean-shaped) should be at the back.
2. Adjust each earbud for a perfect fit and sound.

Note: Your earbuds are interchangeable; you can wear each one in either ear. Once both earbuds are inserted into your ears, they will automatically adapt to the left or right audio channels. You will hear a “Ding!” after the in-ear detection tone.

Using Your Earbuds

To use your earbuds, perform the following actions on their control button (see Earbuds for control button placement):

• Single tap: Play or pause music, or answer or end a call.
• Double tap (Left): Play the previous track.
• Double tap (Right): Play the next track.
• Triple tap (Left): Increase volume.
• Triple tap (Right): Decrease volume.
• Press and hold (3s): Activate voice assistant or reject a call.

Tip: When using the earbuds with Android devices, download the Moto Buds App to customize gestures.

Charging Your Earbuds

Note: Before charging your product, remove any protective film from the earbuds and charging case.

Charge your case using a USB-C® cable.

Tips:

• To optimize battery life and usage, place the earbuds in the charging case when not in use. Otherwise, the sensors will remain active and drain the battery.
• Your earbuds will charge automatically in the charging case if the case is charged.
• On some Motorola phones paired with the earbuds, you can check the battery level of the earbuds and charging case by swiping up on the home screen and tapping Settings > Connected devices > Settings for moto buds loop. For more information, see Moto Buds App and LED Indicator Status.

Association and Connection

Your wireless earbuds are designed to be compatible with a wide range of devices that support Bluetooth and audio functionality. This includes smartphones, tablets, laptops, and all other devices with Bluetooth connectivity and audio output capabilities. The earbuds use Bluetooth technology to connect wirelessly to these devices, allowing you to play audio without a wired connection. Whether you're using your phone to stream music, your tablet to watch a video, or your laptop to join a conference call, these wireless earbuds offer a seamless and comfortable audio experience.

Note: If the LED flashes orange (see LED Indicator Status), it means the case battery is low, and pairing cannot occur. Ensure the charging case is sufficiently charged (see Charging Your Earbuds).

Quick Pairing

You can quickly pair your earbuds with Motorola mobile devices running Android 12 or later, as well as other Android smartphones and tablets compatible with Google Fast Pair.

Tip: Consult your Android device manufacturer for information on Google Fast Pair.

Note: To fully benefit from Google Fast Pair, Google's quick pairing feature, the device must be configured with a Google account.

1. Turn on Bluetooth on the device you want to pair.

Tip: To turn on Bluetooth on a Motorola phone, swipe up on the home screen and tap ⚙️ Settings > Connected devices > Pair new device.

1. With the earbuds in the open case, they will automatically enter Bluetooth pairing mode, and a pop-up window will appear.

Note: If the pop-up window does not appear, see Manual Pairing.

1. Tap Connect in the pop-up window and follow the on-screen instructions to complete the connection, then download the Moto Buds App if it hasn't been downloaded on your device.

Manual Pairing

You can manually pair your earbuds with Bluetooth-enabled devices, including phones, tablets, and laptops running various operating systems such as Android, iOS, Windows, etc.

1. Turn on Bluetooth on the device you wish to pair with and open the list of available Bluetooth devices.

Tip: To turn on Bluetooth on a Motorola phone, swipe up on the home screen and tap ⚙️ Settings > Connected devices > Pair new device.

1. With the earbuds in the open case, press and hold the function button (see Charging Case for button location) for 2 seconds until the LED indicator flashes blue.

Tip: If a pop-up window inviting you to connect appears on your device before you press the function button, follow the steps for Quick Pairing to pair your earbuds.

1. Select moto buds loop in the Bluetooth settings on the device you wish to pair.
2. Follow the on-screen instructions to complete pairing.

Double Connection

Your earbuds can be connected to two devices. Double connection is disabled by default. Enable double connection to avoid manually switching connections.

Note: To enable double connection, at least one of your connected devices must be running an Android system.

1. Install the Moto Buds App on your Android device.
2. Ensure your earbuds are connected to your Android device (see Association and Connection).
3. Tap Moto Buds, then tap the toggle next to Double connection to enable it.
4. Follow the steps in Association and Connection to connect to a second device.

Notes:

• When your earbuds are paired with two devices, you can only hear audio from one device at a time. Audio playback is prioritized as follows: incoming calls take priority over media playback (music and videos), and both take priority over an idle device. For example, if your earbuds are connected to a tablet and a smartphone, and you receive a call on the smartphone while watching a video on the tablet, the audio will automatically switch to the smartphone.
• When your earbuds are connected to two devices (Device A and Device B), and Device A is playing media, you can play media on Device B, but the audio from Device B will be paused or muted. Audio from Device B will only be heard through the earbuds when media is paused on Device A.

LED Indicator Status

Refer to the LED indicator (see Charging Case for LED indicator position) for status:

Moto Buds App

Download and Install the App

To access all the features of your Moto Buds earbuds, download the Moto Buds app at www.motorola.com/mymotobuds. You can also scan the QR code below to download the app from the Google Play™ Store.

Note: The Moto Buds app is designed for Android devices only. Motorola suggests that users regularly update the app to benefit from the latest features.

Tip: On some Motorola phones, you can also get the app by swiping up on the home screen and tapping ⚙️ Settings > Connected devices > Settings for moto buds loop > Install companion app.

Once the earbuds are paired and connected to your Android device (see Association and Connection), you can use the Moto Buds app to check detailed battery levels, switch between noise control modes, adjust sound settings, customize gestures, and more.

Where to get it: On your Android device, tap Moto Buds and select moto buds loop.

App Interface

Note: Your screen display may vary.

• Device Name: To change your earbuds' name, tap the Edit icon in the top right corner of the screen.

Tip: On Motorola phones, you can also change your earbuds' name by swiping up on the home screen and tapping ⚙️ Settings > Connected devices > Settings for moto buds loop > Edit icon.

• Battery Levels: To check the battery levels of the charging case and earbuds, place both earbuds in the case.

Tip: On some Motorola phones, you can also check the battery levels of the earbuds and charging case by swiping up on the home screen and tapping ⚙️ Settings > Connected devices > Settings for moto buds loop.

• Firmware Update: To receive the latest firmware, tap More > Firmware Update > Check for updates.

Modify Earbud Sound Settings

You can choose from different sound options and enjoy your music or play games with unique sound settings.

1. Ensure your earbuds are connected to your Android device (see Association and Connection).
2. Tap Moto Buds on your Android device.
3. Tap Sound, then customize your earbuds' sound:
   • Tap Spatial Sound or Equalizer for head-tracking spatial sound, or select a stereo sound option such as Intelligent Audio, Music, Movie, Game, Podcast, or Custom. Each mode is designed to provide a unique listening experience. To adjust mode settings, tap the Edit icon.
   • Activate Game Mode to reduce latency and immerse yourself in the game.

Note: Some options may not be available on all devices or in all regions.

Customize Gestures

You can customize the gestures to use on your earbuds for calls, music, and voice assistant.

Note: Gesture names may vary depending on the device and the device and earbud software.

1. Ensure your earbuds are connected to your Android device (see Association and Connection).
2. Tap Moto Buds on your Android device.
3. Tap Gestures > Left or Right Earbud, then customize your gestures:
   • Single Tap: Select an option such as Play/Pause, Next, Previous, Volume Up, or Volume Down.
   • Double Tap: Select an option such as Play/Pause, Next, Previous, Volume Up, Volume Down, or None.
   • Triple Tap: Select an option such as Play/Pause, Next, Previous, Volume Up, or Volume Down.
   • Long Press: Select an option such as Voice Assistant (see Activate Your Voice Assistant) or None.

Tip: By default, all gestures are enabled. To disable a gesture, tap the toggle next to it. You can also learn more about gesture controls by tapping Gestures > View tutorial.

Activate Your Voice Assistant

When wearing the earbuds, you can communicate with your phone.

1. Ensure your earbuds are connected to your Android device (see Association and Connection).
2. Tap Moto Buds on your Android device.
3. Tap Gestures > Left or Right Earbud > Long Press, then select Voice Assistant (see Customize Gestures).

Note: Gesture names may vary depending on the device and the device and earbud software.

1. Press and hold the control button on the earbud you chose for the voice assistant, wait for a conversation window to appear on the screen, then speak a command or ask a question.

Activate and Deactivate In-Ear Detection

In-ear detection allows you to automatically pause music playback when you remove one earbud from your ear, and resume playback when you put it back in your ear.

1. Ensure your earbuds are connected to your Android device (see Association and Connection).
2. Tap Moto Buds on your Android device.
3. Tap More, then tap the toggle next to In-Ear Detection to activate or deactivate this feature.

Note: Calls remain active on the earbuds even when you remove them from your ears, provided they are connected to your device. If you manually pause media before removing one of the earbuds from your ear, media playback will not automatically resume when you reinsert the earbud.

Locate Your Earbuds

If you misplace your earbuds, use the Moto Buds app to find them.

Attention: To avoid damaging your hearing, do not try to make the earbuds ring while you are wearing them.

1. Ensure your earbuds are connected to your Android device (see Association and Connection).
2. Tap Moto Buds on your Android device.
3. Tap More > Find My Earbuds, then tap the Find Earbud icon to make the earbud you are looking for ring.
4. To stop the ringing, tap the Stop Ringing icon.

Tip: On some Motorola phones, you can also locate your earbuds by swiping up on the home screen and tapping ⚙️ Settings > Connected devices > Settings for moto buds loop > Find device, then tap the Speaker icon to make your earbud ring.

Note: For your earbuds to ring, they must be within range (within 10 meters) and connected to your device.

Troubleshooting Your Earbuds

Unpair, Restart, or Reset Your Earbuds

If your earbuds are not working, try unpairing, restarting, or resetting them.

• Unpairing: To unpair your earbuds, go to Bluetooth settings on your paired device, then tap Forget.

Note: On Motorola phones, unpair your earbuds by swiping up on the home screen and tapping ⚙️ Settings > Connected devices > Settings for moto buds loop > Forget.

• Restart: To restart your earbuds, place them in the charging case, close the lid, then reopen it.
• Factory Reset: With the earbuds in the open case, press and hold the function button for 12 seconds. Your device will enter a factory reset state when the LED indicator flashes white. Follow the steps in Association and Connection to pair them again.

Troubleshooting Sound Issues

If you cannot hear sound properly or the other person during a call, try the following adjustments:

• Adjust the volume on the connected device or move to a different location.
• Clean the earbud tips and earbuds, especially the outlets and grilles (see Cleaning Your Earbuds).
• Ensure your earbuds and the paired device are within the maximum Bluetooth range (10 meters). Range may vary depending on the environment.
• Keep your earbuds away from electromagnetic waves.

Get More Help

Legal, Regulatory, and Safety Information

To access legal, regulatory, and safety information related to your device, go to motorola.com/accessory-legal.

Safety Information

• To avoid damaging your hearing, do not listen to music at high volumes for extended periods. If you experience hearing discomfort, stop using your earbuds with the device and have your hearing checked. For more information, go to motorola.com/accessory-legal.
• When driving, practice safe and responsible driving. Always comply with local laws and regulations. In some cases, using earbuds may be distracting or impact your awareness of the environment. Always be aware of your surroundings when using your earbuds.
• Your product contains magnets and may interfere with the operation of pacemakers and other medical devices. Consult your doctor and the medical device manufacturer before using this product.
• Chargers that do not comply with applicable national standards can be dangerous and pose a risk of serious injury or death, and may damage the product.
• Your product's battery is designed to last for the product's entire lifecycle. To avoid the risk of burns or injury, your product's battery should only be removed by an authorized Motorola service center or equivalent personnel. Do not dispose of your battery or product in fire.
• It is not recommended to attempt to disassemble, repair, or modify the product yourself. This could be dangerous and damage the product.
• Avoid looking directly at the LED. You may experience discomfort or temporary vision damage.
• This product is not a toy. Your product contains small parts that present a CHOKING HAZARD or could injure young children and animals. Keep your product out of reach of young children and animals.
• If you experience skin irritation, stop using your product and consult a doctor.
• Observe all local restrictions when using your product in public places such as hospitals, airplanes, or schools. Potentially explosive atmosphere areas are often signaled, but not always systematically. These may include blasting areas, fuel-filling stations (such as spaces under ship decks), fuel transfer or storage facilities, areas where the air contains chemicals or particles such as metal grains, dust, or powders. Stop using your product before entering such an area, and do not charge batteries. In such areas, sparks may occur and cause an explosion or fire.
• Do not place your product in heating devices, such as a microwave, oven, or radiator. Your product may explode if overheated.
• Do not use your product outdoors during a thunderstorm.

Usage and Care

• Do not use your Moto Buds Loop at temperatures below 0°C or above 45°C. Do not store or transport your product at temperatures below -20°C or above 60°C.
• Do not expose your product to water, rain, a very humid atmosphere, or any other liquid.
• Never allow your product to come into contact with dust, dirt, sand, food, or other foreign objects.
• Do not expose your product to alkaline environments.
• Do not drop, disassemble, puncture, crush, or expose your product to fire.
• Do not put your product in a washing machine or dryer.

Avoiding Water Damage

Your product is splash-resistant, but not completely waterproof. Avoid exposing your product to pressurized water, saltwater, and any liquid other than fresh water, and do not intentionally immerse it in liquid. Water and splash resistance are not permanent, and protection performance may decrease over time due to daily use.

Liquid damage is not covered by your warranty.

To avoid damaging your product with water:

• Do not expose your product to pressurized water, saltwater, and any liquid other than fresh water.
• Carefully dry your product and its ports with a soft, clean cloth.
• Do not attempt to charge your product if it is wet.
• Do not drop, puncture, or scratch your product. This could damage its splash-resistant capabilities.

Cleaning the Charging Case

• Do not immerse the product in cleaning agents and do not use cleaning products containing bleach or abrasive agents.
• Use wipes or cloths dampened with 70% isopropyl alcohol (specific to electronic products) to clean the exterior of the charging case.
• Use a soft, dry cloth to gently clean the inside of the charging case, especially the charging contacts, to remove any buildup.
• Avoid moisture in product openings, including the charging port, microphones, and charging contacts.

Cleaning the Earbuds

• Do not immerse the product in cleaning agents and do not use cleaning products containing bleach or abrasive agents.
• Use a soft, dry cloth to gently clean the earbuds, including the charging contacts.
• When cleaning, carefully remove any traces of fibers or earwax from the front of the earbuds.
• If necessary, use wipes or cloths dampened with 70% isopropyl alcohol (specific to electronic products). Avoid moisture in product openings, including the microphones and charging contacts.
• Dry the earbuds and the charging contact area before placing them in the charging case.

Care and Repair

If you have questions or need assistance, Motorola is here to help. Visit www.motorola.com/support for various customer service options.

Copyright and Trademarks

Motorola Mobility LLC
222 W. Merchandise Mart Plaza
Chicago, IL 60654
www.motorola.com

Certain services, features, and applications depend on the network and may not be available in all regions. Specific terms, conditions, and/or charges may apply. Contact your service provider.

All functions, features, and other product specifications, as well as information in this guide, are based on the latest available information and are believed to be correct at the time of publication. Motorola reserves the right to change or modify any information or features without notice or obligation.

Note: The images in this guide are for illustrative purposes only. Some content may differ from your device depending on the region, model features, or device software.

MOTOROLA, the Stylized M Logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. Google, Android, Google Play, and other related marks and logos are trademarks of Google LLC. USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Motorola Mobility LLC is under license.

Bose and Sound by Bose are trademarks of Bose Corporation. All other product or service names are trademarks of their respective owners.

© 2025 Motorola Mobility LLC. All rights reserved.

Designed and manufactured by/for Motorola Mobility LLC, a wholly-owned subsidiary of Lenovo.

Product: moto buds loop (Model XT2545-1)
Manual Reference: SSC8E80745-A