Motorola Moto Buds Loop User Guide

Quick Pairing

You can quickly pair your earbuds with Motorola mobile devices running Android 12 or later, as well as other Android smartphones and tablets that support Google Fast Pair.

Tip: Consult your Android device manufacturer for Google Fast Pair information.

Note: For full Google Fast Pair access, your device must be set up with a Google account.

1. Enable Bluetooth on the device you wish to pair.
2. With the earbuds in the open case, they will automatically enter Bluetooth pairing mode, and a pop-up window will appear.
3. Tap Connect in the pop-up window and follow the on-screen instructions to complete the connection and download the App Moto Buds if needed.

Manual Pairing

You can manually pair your earbuds with Bluetooth-compatible devices running Android, iOS, Windows, and more.

1. Enable Bluetooth on the device you wish to pair and open the list of available Bluetooth devices.
2. With the earbuds in the open case, press and hold the Function button for 2 seconds until the LED indicator flashes blue.

Tip: If a pop-up window appears requesting connection before you press the Function button, follow the Quick Pairing steps.

3. Select the Moto Buds Loop from the Bluetooth settings of the device you wish to pair.
4. Follow the on-screen instructions to complete pairing.

Dual Connection

Your earbuds can connect to two devices simultaneously. Dual connection is disabled by default.

1. Install the App Moto Buds on your Android device.
2. Ensure your earbuds are connected to your Android device (see How to Pair and Connect).
3. In the App Moto Buds, tap the toggle next to Dual Connection to enable it.
4. Follow the steps in How to Pair and Connect to connect to a second device.

Notes:

• When paired with two devices, you can only listen to audio from one device at a time. Incoming calls have priority over media playback, and both have priority over an idle device.
• If Device A is playing media and Device B is connected, you can play media on Device B, but Device B's audio will be paused or muted until Device A's media is paused.

LED Indicator Status

The LED indicator on the charging case shows the status:

• Flashing Blue: Earbuds are pairing.
• Flashing Green (four times): Earbuds are paired.
• Flashing Orange: The case is charging.
• Solid Green: Case charging is complete, or the case battery is above 60%.
• Solid Orange: Battery is low.
• Flashing White: Earbuds have been reset (see How to Unpair, Restart, or Reset Earbuds).

How to Download and Install the App

For the full Moto Buds experience, download the App Moto Buds from www.motorola.com/mymotobuds or scan the QR code to download it from the Google Play™ Store.

Note: The Moto Buds app is for Android devices only. Motorola recommends keeping the app updated.

Tip: On some Motorola phones, you can access the app by swiping up on the home screen and navigating to Settings > Connected devices > [Your device name] > Install companion app.

After pairing your earbuds with your Android device, you can use the App Moto Buds to:

• View detailed battery levels.
• Switch between noise control modes.
• Change sound settings.
• Customize gestures.
• And more.

Locate: On your Android device, tap Moto Buds and select Moto Buds loop.

Note: Your screen may vary.

• Device Name: Edit your earbud's name by tapping the Edit icon.
• Battery Levels: View the battery levels of the case and earbuds by placing both earbuds in the case.
• Firmware Update: To get the latest firmware, tap More > Firmware update > Check for updates.

How to Change Sound Settings

Select from different sound options to enjoy music or games with unique sound settings.

1. Ensure your earbuds are connected to your Android device (see How to Pair and Connect).
2. Tap Moto Buds on your Android device.
3. Tap Sound and customize your earbud's sound:
   • Tap Spatial Sound or Equalizer for spatial sound with head tracking, or select a stereo audio option like Intelligent Audio, Music, Movies, Games, Podcasts, or Custom. Each mode is designed for a unique audio experience. Tap the Edit icon to change mode settings.
   • Activate Game Mode to minimize latency and immerse yourself in the game.

Note: Some options may not be available on all devices or regions.

How to Customize Gestures

Personalize your earbud gestures for calls, music, and voice assistant.

Note: Gesture names may differ across devices and software versions.

1. Ensure your earbuds are connected to your Android device (see How to Pair and Connect).
2. Tap Moto Buds on your Android device.
3. Tap Gestures > Left or Right earbud and customize your gestures:
   • Single Tap: Select an option like Play/Pause, Advance, Rewind, Increase Volume, or Decrease Volume.
   • Double Tap: Select an option like Play/Pause, Advance, Rewind, Increase Volume, Decrease Volume, or None.
   • Triple Tap: Select an option like Play/Pause, Advance, Rewind, Increase Volume, or Decrease Volume.
   • Press and hold: Select an option like Voice Assistant (see How to Activate Voice Assistant) or None.

Tip: All gestures are enabled by default. To disable a gesture, tap the toggle next to it. You can also learn about gesture controls by tapping Gestures > View tutorial.

How to Activate Voice Assistant

You can command your phone using your earbuds.

1. Ensure your earbuds are connected to your Android device (see How to Pair and Connect).
2. Tap Moto Buds on your Android device.
3. Tap Gestures > Left or Right earbud > Press and hold, then select Voice Assistant (see How to Customize Gestures).

Note: Gesture names may differ across devices and software versions.

4. Press and hold the control button on the earbud you chose for the voice assistant, wait for the on-screen conversation window, and then speak a command or ask a question.

How to Activate and Deactivate In-Ear Detection

In-ear detection allows music playback to automatically pause when you remove an earbud and resume when you put it back in.

1. Ensure your earbuds are connected to your Android device (see How to Pair and Connect).
2. Tap Moto Buds on your Android device.
3. Tap More, then tap the toggle next to In-ear detection to activate or deactivate it.

Note: Calls remain active on the earbuds even when removed from your ears, as long as they are connected to your device. If you manually pause media before removing an earbud, media will not automatically resume playback after reinserting the earbud.

How to Locate Your Earbuds

If you misplace your earbuds, use the App Moto Buds to locate them.

Caution: To prevent hearing damage, do not attempt to play the ringtone while wearing any of the earbuds.

1. Ensure your earbuds are connected to your Android device (see How to Pair and Connect).
2. Tap Moto Buds on your Android device.
3. Tap More > Play earbud ringtone, then tap the Play earbud ringtone icon to play the ringtone on the earbud you are looking for.
4. To stop, tap the Stop playing earbud ringtone icon.

Tip: On some Motorola phones, you can also find your earbuds by swiping up on the home screen and navigating to Settings > Connected devices > [Your device name] > Find device, then tap the Speaker icon to play the ringtone on your earbud.

Note: For your earbuds to ring, they must be within proximity (up to 10 meters) and connected to your device.

How to Unpair, Restart, or Reset Your Earbuds

If your earbuds are not functioning, try unpairing, restarting, or resetting them.

• How to Unpair: To unpair your earbuds, go to the Bluetooth settings on the paired device and tap Forget.
• How to Restart: To restart your earbuds, place both earbuds in the charging case, close the lid, and then reopen the case.
• How to Factory Reset: With the earbuds in the open case, press and hold the Function button for 12 seconds. The device will enter factory reset mode when the LED indicator begins to flash white. Follow How to Pair and Connect to pair again.

Troubleshooting

If you cannot hear audio clearly or hear others speaking during a call, try making the following adjustments:

• Adjust the volume on the connected device or move to a different area.
• Clean the ear tips and earbuds, especially the mesh outlets (see How to Clean Your Earbuds).
• Ensure your earbuds and the paired device are within the maximum Bluetooth range (10 meters). Range may vary depending on the environment.
• Keep your earbuds away from electromagnetic waves.

Legal, Regulatory, and Safety Information

To access legal, regulatory, and safety information for your device, visit motorola.com/accessory-legal.

Safety Information

• To prevent possible hearing damage, do not listen to audio at high volume for extended periods. If you experience auditory discomfort, stop listening and consult a doctor. For more information, visit motorola.com/accessory-legal.
• When driving, your primary responsibility is safety. Always obey local laws and regulations. In some circumstances, using earbuds may distract you or affect your perception of the surrounding environment. Always be aware of your surroundings while using the product.
• Your product contains magnets and may cause interference with pacemakers and other medical devices. Consult your doctor and the medical device manufacturer before using this product.
• Chargers that do not comply with applicable national standards may be unsafe, posing a risk of death or injury, and may damage the product.
• The product battery is designed to last the product's lifetime. To prevent possible burns and injuries, the product battery should only be removed by an authorized service center or qualified professional. Do not dispose of the battery or product in fire.
• It is not recommended to attempt to disassemble, repair, or modify the product yourself, as this could cause damage or risks.
• Avoid looking directly at the LED, as it may cause temporary discomfort or vision impairment.
• This product is not a toy. It contains small parts that may pose a CHOKING HAZARD or cause other injuries to small children and pets. Keep it away from small children and pets.
• Discontinue use and seek medical attention if skin irritation occurs.
• Obey all local restrictions when using your product in public areas such as hospitals, airplanes, or schools. Areas susceptible to explosions, which are not always marked, may include detonation sites, gas stations, or fuel service areas (such as below the main deck on boats), storage facilities, or areas where chemicals, such as fibers, dust, or metallic dust, are present. Stop using the product before entering these areas and do not charge batteries. Sparks in these locations can cause an explosion or fire.
• Do not place the product in heating devices, such as microwave ovens, stoves, or radiators. If overheated, the product may explode.
• Do not use the product outdoors during thunderstorms.

Use and Care

• Do not use your Moto Buds Loop in temperatures below 0 °C (32 °F) or above 45 °C (113 °F). Do not store or transport your product in temperatures below -20 °C (-4 °F) or above 60 °C (140 °F).
• Do not expose your product to water, rain, extreme humidity, or other liquids.
• Do not expose your product to dust, dirt, sand, food, or similar materials.
• Do not expose your product to alkaline environments.
• Do not drop, disassemble, puncture, or crush the product, or expose it to fire.
• Do not put the product in a washing machine or dryer.

How to Avoid Water Damage

Your product is water and splash resistant, but not completely waterproof. Avoid exposing your product to pressurized water, saltwater, or liquids other than fresh water. Do not intentionally submerge the product in any liquid. Water and splash resistance is not permanent, and protection performance may decrease over time due to daily wear.

Liquid damage is not covered by your warranty.

To prevent your product from being damaged by water:

• Do not expose your product to pressurized water, saltwater, or other liquids that are not fresh water.
• Dry the product and ports thoroughly with a soft, clean cloth.
• Do not attempt to charge your product when it is wet.
• Do not drop, puncture, or scratch your product, as this may damage the splash-resistant features.

How to Clean the Charging Case

• Do not immerse the product in cleaning agents or use cleaning materials containing bleach or abrasive agents.
• Use a soft, damp cloth or 70% isopropyl alcohol-moistened wipes (specific for electronic products) to clean the exterior of the charging case.
• Use a soft, dry cloth to gently clean the interior of the charging case, especially the charging contacts, to remove any accumulated material.
• Avoid moisture in product openings, including the charging port, microphones, and charging contacts.

How to Clean the Earbuds

• Do not immerse the product in cleaning agents or use cleaning materials containing bleach or abrasive agents.
• Use a soft, dry cloth to gently clean the earbuds, including the charging contacts.
• When cleaning the earbuds, carefully remove any wax or lint from around the driver compartment.
• If necessary, use 70% isopropyl alcohol-moistened wipes or cloths (specific for electronic products). Avoid moisture in product openings, including the microphones and charging contacts.
• Clean the earbuds and their charging contact areas, and dry them before placing them back in the charging case.

Service and Repairs

Contact Motorola for any questions or assistance. Visit www.motorola.com/support for customer service options.

Copyright and Trademarks

Motorola Mobility LLC

222 W. Merchandise Mart Plaza

Chicago, IL 60654

www.motorola.com

Some features, services, and apps depend on network availability and may not be available in all areas. Additional terms, conditions, and/or charges may apply. Contact your service provider for details.

All product features, functionalities, and other specifications, as well as the information in this guide, are based on the latest available information and are believed to be correct at the time of release. Motorola reserves the right to alter or modify any information or specification without prior notice or obligation.

Note: The images in this guide are examples only. Certain information and content may differ from your device depending on the region, model specifications, and device software.

MOTOROLA, the stylized M logo, MOTO, and the MOTO family of brands are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. Google, Android, Google Play, and other related marks and logos are trademarks of Google LLC. USB-C® and USB-C® are registered trademarks of the USB Implementers Forum. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Motorola Mobility LLC is under license. Bose and Sound by Bose are registered trademarks of Bose Corporation. All other product or service names are the property of their respective owners.

© 2025 Motorola Mobility LLC. All rights reserved.

Product created and manufactured by/for Motorola Mobility LLC, a wholly owned subsidiary of Lenovo.

Product: moto buds loop (Model XT2545-1)

Manual Number: SSC8E80741-A