Motorola Moto Buds Loop User Manual

Getting Started

This guide will help you discover your earbuds. The Moto Buds Loop are wireless earbuds that allow you to control media, manage calls, or activate your voice assistant with simple gestures on the go.

Note: Product images are for illustration purposes only and may differ from the actual product purchased.

Charging Case

The charging case includes charging connectors, an indicator LED, a function button, and a charging port.

Earbuds

Inserting the Earbuds

Caution: If you experience skin irritation, discontinue use and consult a doctor.

1. Open the Bridge to attach the earbuds. The speaker housing (ball-shaped part) should be at the front, and the rear cover (bean-shaped part) should be at the back of your ear.
2. Adjust the earbuds for a comfortable fit and the best sound experience.

Note: The earbuds are interchangeable, meaning you can wear either earbud in either ear. When both earbuds are inserted, they automatically adapt to the left-right audio channels. You will hear a “Ding” sound after a tone indicating the in-ear detection.

Using the Earbuds

To use the earbuds, perform the following actions on the earbud control buttons (refer to the Earbuds section for control buttons):

• Single Tap: Tap any control button to play/pause music, or accept/reject an incoming call.
• Double Tap (Left Earbud): Tap the left control button twice to play the previous track.
• Double Tap (Right Earbud): Tap the right control button twice to play the next track.
• Triple Tap (Left Earbud): Tap the left control button three times to increase the volume.
• Triple Tap (Right Earbud): Tap the right control button three times to decrease the volume.
• Press and Hold (3 seconds): Press and hold any control button for 3 seconds to activate the voice assistant (see Using the Voice Assistant) or reject a call.

Tip: If you are using the earbuds with Android devices, download the Moto Buds app to access the Customize touch gestures option.

Charging the Earbuds

Note: Before charging, remove any protective film from the earbuds or charging case.

Charge the case using the USB-C® cable.

Tips:

• To maximize usage time and battery life, store the earbuds in the charging case when not in use. Otherwise, the sensors remain active and drain the battery.
• When the case is charged, the earbuds will automatically charge when placed in the case.

Note: On some Motorola phones, you can view the earbud and charging case battery levels by swiping up on the home screen and tapping Settings > Connected devices > Settings next to moto buds loop. For more information, see Moto Buds app and Indicator LED status.

Pairing and Connecting

The wireless earbuds are designed to be compatible with a wide range of Bluetooth and audio-enabled devices, including smartphones, tablets, and laptops. They use Bluetooth technology for wireless connectivity, allowing you to enjoy music without a wired connection.

Quick Pairing

You can quickly pair the earbuds with Motorola devices running Android 12 or later, as well as other Android smartphones and tablets compatible with Google Fast Pair.

Tip: For information about Google Fast Pair, consult your Android device manufacturer.

Note: Google Fast Pair requires a device signed in to a Google account.

1. Turn on Bluetooth on the device you want to pair with.

Tip: On Motorola phones, to turn on Bluetooth, swipe up from the home screen and tap Settings > Connected devices > Pair new device.

2. If the earbuds are in the open case, they will automatically enter Bluetooth pairing mode and a pop-up window will appear.

Note: If the pop-up window does not appear, refer to Manual Pairing.

3. Tap Connect in the pop-up window and follow the on-screen instructions to complete the connection and download the Moto Buds app if it's not already installed on your device.

Manual Pairing

You can manually pair the earbuds with Bluetooth-compatible devices, such as phones, tablets, and laptops running various operating systems like Android, iOS, and Windows.

1. Turn on Bluetooth on the device you want to pair with and open the list of available Bluetooth devices.

Tip: On Motorola phones, to turn on Bluetooth, swipe up from the home screen and tap Settings > Connected devices > Pair new device.

2. With the earbuds in the open case, press and hold the Function button (refer to the Charging Case section for button location) for 2 seconds until the indicator LED starts flashing blue.

Note: If a pop-up window appears on your device prompting you to connect before pressing the Function button, follow the Quick Pairing instructions to pair the earbuds.

Note: If the pop-up window appears on your device before pressing the Function button, follow the Quick Pairing instructions to pair the earbuds.

Note: If the pop-up window appears on your device before pressing the Function button, follow the Quick Pairing instructions to pair the earbuds.

Note: If the pop-up window appears on your device before pressing the Function button, follow the Quick Pairing instructions to pair the earbuds.

Dual Connection

Your earbuds can connect to two devices simultaneously. Dual connection is turned off by default. Turn it on so you don't have to manually switch between connections.

Note: To enable dual connection, at least one of the connected devices must be running Android.

1. Install the Moto Buds app on your Android device.
2. Ensure your earbuds are connected to your Android device (see Pairing and Connecting).
3. Tap Moto Buds, then tap the switch next to Dual connection to turn it on.
4. Follow the steps in Pairing and Connecting to connect to the second device.

Notes:

• When pairing the earbuds with two devices, you will only hear audio from one device at a time. Playback priority is as follows: incoming calls have priority over media playback (music and videos), and both have priority over an idle device. For example, if your earbuds are connected to a tablet and a smartphone, and you receive a call on the smartphone while watching a video on the tablet, the audio will automatically switch to the smartphone.
• If your earbuds are connected to two devices (Device A and Device B), and Device A is playing media, you can play media on Device B, but the audio from Device B will pause or mute. Audio from Device B can only be heard through the earbuds when playback on Device A is paused.

Indicator LED Status

Indicator LED status:

• Flashing blue: Earbud pairing in progress.
• Flashing green four times: Earbuds are paired.
• Flashing orange: The case is charging.
• Solid green light: Charging is complete, or the case battery level is above 60%.
• Solid orange light: Battery level is low.
• Flashing white: Earbuds have been reset (see Disconnecting, restarting, or resetting the earbuds).

Moto Buds App

Downloading and Installing the App

For the full Moto Buds experience, download the Moto Buds app from www.motorola.com/mymotobuds. Alternatively, scan the QR code below to download the app from the Google Play™ store.

Note: The Moto Buds app is only available for devices running Android. Motorola recommends that users continuously update the app to use the latest features.

Tip: On some Motorola phones, you can access the app by swiping up on the home screen and tapping Settings > Connected devices > Settings next to moto buds loop > Install companion app.

After pairing and connecting the earbuds to your Android device (see Pairing and Connecting), the Moto Buds app allows you to view detailed battery levels, switch between noise control modes, adjust sound settings, customize gestures, and more.

Find it: On your Android device, tap Moto Buds and select moto buds loop.

Modifying Earbud Sound Settings

Choose from various sound settings and enjoy your music or games with personalized audio.

1. Ensure your earbuds are connected to your Android device (see Pairing and Connecting).
2. On your Android device, tap Moto Buds.
3. Tap Sound and customize your earbud's sound:
   • Tap Spatial Audio or Equalizer for spatial audio with head tracking, or select a stereo sound option: Intelligent Audio, Music, Movie, Game, Podcast, or Custom. Each mode offers a unique listening experience. Tap the icon to modify mode settings.
   • Turn on Game Mode to minimize latency and immerse yourself in the game.

   Note: Some options may not be available on all devices or regions.

Customizing Touch Gestures

Customize the gestures you use for calls, music, and your voice assistant.

Note: Touch gestures may vary by device and depend on the device and earbud software.

1. Ensure your earbuds are connected to your Android device (see Pairing and Connecting).
2. On your Android device, tap Moto Buds.
3. Tap Touch Gestures > Left or Right Earbud, and customize the gestures:
   • Single Tap: Tap to select an option, such as Play/Pause, Next, Previous, Volume Up, or Volume Down.
   • Double Tap: Tap to select an option, such as Play/Pause, Next, Previous, Volume Up, Volume Down, or None.
   • Triple Tap: Tap to select an option, such as Play/Pause, Next, Previous, Volume Up, or Volume Down.
   • Press and Hold: Tap to select an option, such as Voice Assistant (see Using the Voice Assistant) or None.

   Tip: By default, all touch gestures are enabled. To disable a touch gesture, tap the switch next to it. You can learn more about touch controls by tapping Touch Gestures > Tutorial.

Using the Voice Assistant

While wearing the earbuds, you can tell your phone what you want.

1. Ensure your earbuds are connected to your Android device (see Pairing and Connecting).
2. On your Android device, tap Moto Buds.
3. Tap Touch Gestures > Left or Right Earbud > Press and hold, then select Voice Assistant (see Customizing Touch Gestures).

Note: Touch gestures may vary by device and depend on the device and earbud software.

Press and hold the control button on the earbud you selected for the voice assistant, wait for the conversation window to appear on the screen, and then speak your command or question.

In-Ear Detection On/Off

In-ear detection allows you to automatically pause music when you remove an earbud from your ear and resume playback when you put it back in.

1. Ensure your earbuds are connected to your Android device (see Pairing and Connecting).
2. On your Android device, tap Moto Buds.
3. Tap More, then tap the switch next to In-ear detection to turn it on or off.

Note: Calls will remain active on the earbuds when you remove them from your ears, as long as they are connected to your device. If you manually pause media playback before removing the earbuds from your ears, media playback will not automatically resume after you reinsert the earbuds.

Finding Your Earbuds

If you misplace your earbuds, you can find them using the Moto Buds app.

Caution: To prevent hearing damage, do not attempt to ring while wearing even one earbud.

1. Ensure your earbuds are connected to your Android device (see Pairing and Connecting).
2. On your Android device, tap Moto Buds.
3. Tap More > Ring Earbuds, then tap Ring Earbuds to ring the earbud you are looking for.
4. Tap the Stop Ringing icon to stop ringing.

Tip: On some Motorola phones, you can also find your earbuds by swiping up on the home screen and tapping Settings > Connected devices > Settings next to moto buds loop > Find device, then tap the speaker icon to ring the earbuds.

Note: For the earbuds to ring, they must be nearby (within 10 meters) and connected to your device.

Troubleshooting Earbuds

Disconnecting, Restarting, or Resetting Earbuds

If your earbuds are not working, try disconnecting, restarting, or resetting them.

• Disconnect: To unpair your earbuds, go to your paired device's Bluetooth settings and tap Forget Device.

Note: On Motorola phones, you can also disconnect your earbuds by swiping up from the home screen and tapping Settings > Connected devices > Settings next to moto buds loop > Forget Device.

• Restart: To restart your earbuds, place both earbuds in the charging case, close the lid, and then reopen the charging case.
• Factory Reset: To reset your earbuds, place both earbuds in the charging case, then press and hold the function button for 12 seconds. The device will reset to factory defaults when the indicator LED flashes white. Follow the steps in Pairing and Connecting to re-pair your earbuds.

Solving Problems

If you cannot hear clearly during a call, or cannot hear others speaking, try the following:

• Adjust the volume on your connected device, or move to a different location.
• Clean the ear tips and earbuds, especially the outlets and mesh areas (see Cleaning the Earbuds).
• Ensure the earbuds and the paired device are within the maximum Bluetooth range (10 meters). The distance may vary depending on the environment.
• Keep the earbuds away from electromagnetic interference.

Requesting Further Assistance

Legal, Safety, and Regulatory Information

For legal, safety, and regulatory information pertaining to your device, visit motorola.com/accessory-legal.

Safety Information

• Do not listen to your phone's audio at high volumes for extended periods, as this can cause hearing damage. If you experience any hearing problems, discontinue use and get a hearing examination. For more information, visit motorola.com/accessory-legal.
• When driving, your primary responsibility is to drive attentively and safely. Always comply with local laws and regulations. In certain circumstances, using earbuds may be distracting or affect your perception of the environment. Always pay attention to your surroundings while in use.
• The product contains magnets, which may interfere with pacemakers and other medical devices. Consult your doctor before using the product and follow the instructions of your medical device manufacturer.
• Using chargers that do not comply with the standards of your country is unsafe and may lead to injury or even death, or damage to the product.
• The battery in this product is designed to last the life of the product. To avoid burns and other injuries, only have the battery removed by authorized Motorola service technicians or similar qualified personnel. Do not dispose of the battery or product in a fire.
• Do not attempt to disassemble, repair, or modify the product yourself. Doing so may damage the product and pose a safety hazard.
• Do not look directly at the LED, as it may cause discomfort or temporary vision loss.
• The product is not a toy. The product contains small parts that may cause choking or other injuries to small children or animals. Keep the product away from small children and animals.
• If you experience skin irritation, discontinue use and consult a doctor.
• Observe all local restrictions when using the product in public places such as hospitals, airplanes, or schools. Areas with an explosion risk are often (but not always) marked by warning signs, such as areas where blasting operations are in progress, fueling stations, areas where fuel is loaded, facilities for the storage or transfer of chemicals, areas where the air contains chemical or particles, such as grain, dust, or metal dust. Do not use the product before entering such an area and do not charge the battery. Sparks can be generated in such locations, which may cause an explosion or fire.
• Do not place the product near heating appliances, such as microwave ovens, stoves, or radiators. The product may explode if it overheats.
• Do not use the product outdoors during a thunderstorm.

Usage and Cleaning

• Do not use the Moto Buds Loop product at temperatures below 0°C or above 45°C. Do not store or transport the product at temperatures below -20°C or above 60°C.
• Do not expose the product to water, rain, high humidity, or other liquids.
• Do not expose the product to dust, dirt, sand, food, or other unsuitable materials.
• Do not expose the product to alkaline environments.
• Do not drop, disassemble, puncture, crush, or expose the product to fire.
• Do not put the product in a washing machine or dryer.

Preventing Water Damage

The product is water and splash resistant, but not completely waterproof. Avoid exposing the product to pressurized water, saltwater, or liquids other than fresh water, and do not intentionally immerse it in any liquid. Water and splash resistance are not permanent conditions and may decrease as a result of daily wear. Damage caused by liquids is not covered by warranty.

To prevent water damage to the product:

• Do not expose the product to pressurized water, saltwater, or liquids other than fresh water.
• Wipe the product and ports dry with a soft, clean cloth.
• Do not charge the product when it is wet.
• Do not drop, puncture, or scratch your product, as this may damage the water-repellent features.

Cleaning the Charging Case

• Do not immerse the product in cleaning agents, and do not use cleaning agents containing bleach or abrasives.
• If necessary, use a 70% isopropyl alcohol-impregnated wipe or cloth (specifically for electronic products) to clean the charging case.
• Gently clean the inside of the charging case with a soft, dry cloth, especially the charging contacts, to remove accumulated dirt.
• Avoid moisture in the product openings, including charging ports, microphones, and charging contacts.

Cleaning the Earbuds

• Do not immerse the product in cleaning agents, and do not use cleaning agents containing bleach or abrasives.
• Gently clean the earbuds, including the charging contacts, with a soft, dry cloth.
• Carefully remove earwax or lint from around the speaker housing.
• If necessary, use a 70% isopropyl alcohol-impregnated wipe or cloth (specifically for electronic products). Avoid moisture in the product openings, including microphones and charging contacts.
• Wipe the earbuds and charging contacts dry before placing them back in the charging case.

Service and Repairs

If you have questions or need assistance, Motorola is here to help. Visit www.motorola.com/support for various customer support options.

Copyright and Trademarks

Motorola Mobility LLC
222 W. Merchandise Mart Plaza
Chicago, IL 60654
www.motorola.com

Certain features, services, and applications are network-dependent and may not be available in all areas. Additional terms, conditions, and charges may apply. Contact your service provider for details. Features and specifications described herein are based on the latest information available and are accurate at the time of publication. Motorola reserves the right to change or modify any information or specifications without prior notice or obligation. Note: Images in this manual are examples only. Some content may differ from your device depending on the region, model specifications, or device software. The MOTOROLA name, the stylized M logo, and the MOTO and MOTO family of brands are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. Google, Android, Google Play, and other related marks and logos are trademarks of Google LLC. USB Type-C® and USB-C® are registered trademarks of the USB Implementers Forum. The Bluetooth® word mark and logos are registered trademarks of Bluetooth SIG, Inc., and any use of such marks by Motorola Mobility LLC is under license. Bose and Sound by Bose are trademarks of Bose Corporation. All other product and service names are trademarks of their respective owners. © 2025 Motorola Mobility LLC. All rights reserved. Designed and manufactured by Motorola Mobility LLC, a wholly owned subsidiary of Lenovo. Product: moto buds loop (Model XT2545-1) Manual Number: SSC8E80753-A