Murdock GYE24 Series Contemporary Drinking Fountains

Important Installation Notes

Important: Installation and site preparation for freeze-resistant options "-FRU, -NP" will differ from standard. Refer to designated freeze-resistant installation details prior to rough-in and fixture install for -FRU and -NP series options. For additional information visit: www.MurdockMfg.com/Resources or contact your local sales representative.

Notes to Installer

• Please leave this documentation with the owner of the fixture when finished.
• Please read this entire booklet before beginning the installation.
• Check your installation for compliance with plumbing, electrical, and other applicable codes.

Technical Assistance

Toll-Free Telephone Number: 1.800.591.9360

Technical Assistance Fax: 1.626.855.4894

For current Warranty, click hyperlink Product Warranty or visit: www.murdockmfg.com/terms-and-warranty

Compliance

Complies with Standards: NSF/ANSI 61, Federal Public Law 111-380 (No Lead).

Manufacturer Information

Murdock Mfg. assumes no responsibility for use of void or superseded data. Copyright Murdock Mfg., City of Industry, CA. Member of Morris Group International. Please visit www.murdockmfg.com for most current specifications.

Murdock Mfg.
15125 Proctor Avenue
City of Industry, CA 91746 USA
Phone: 800-453-7465
www.murdockmfg.com

GYE24 Installation Information

Prior to Installation

• Read all installation instructions carefully, before proceeding.
• Carefully remove fixture from packaging, preventing scratching or damage.
• Units with -SO, -SOC option require six AA alkaline batteries (Not Provided).
• Provide mounting surface, sufficient to support the fixture and loads on the fixture.
• Provide rough-ins as shown on the roughing-in and dimensional drawing, including water supply and drain pipe.
• Completely flush water supply lines of all foreign debris, before connecting to the fixture.

Installation

Refer to drainage & mounting roughing-in details.

1. Create sufficient Blockout Area and mounting preparation according to Rough-In and Dimensional Drawing.
2. Mount and secure Wall Mounting Plate to wall horizontally level as shown in Rough-In and Technical Dimensions.

   Note: Adjust height of bracket if fixture height required differs from dimensions shown. Warning: Wall Mounting Plate MUST be securely anchored to wall with fasteners sufficient to support a minimum pull-out rating of 1000lbs (454kg).

3. Remove Bottle Filler Bottom Access Panel and set aside in a safe place. Save the screws in a secure location for re-use in later stages of installation.
4. Prepare Fixture Assembly for mounting by ensuring all supply and waste connections are securely attached and ensuring that the 1/2"-13 x 2" Long Bolts (Provided) are loosely attached to the fixture.
5. Mount and secure Fixture Assembly to Wall Mounting Plate by making sure that all four 1/2"-13 x 2" Long Bolts (Provided) align and secure successfully.
6. Make up 3/8" OD Supply Connection to water supply, and 1-1/4" OD waste to P-Trap (by others). Attach Bottle Filler Bottom Access Panel using previously set-aside screws.

Start Up

Air within the bottle filler system or the structure supply piping will cause an irregular spout outlet stream until purged out by incoming water. Press and hold pushbutton until steady water stream is achieved.

Operation Instructions

Hand Operation

Hold container to be filled just below the filler tube in the center of the unit, then depress pushbutton. When the container is almost filled, release the pushbutton. Refer to Flow Adjustment detail on Parts Drawing if needed.

Sensor Operation

Hold container to be filled just below the sensor in the center of the filler spout and then move the container upward and water flow will start automatically. When the container is almost filled, lower the container below the sensor until the water stops flowing. (See label on the bottle filler)

Diagram shows components: NAME PLATE, SENSOR, FILL SPOUT, DRAIN.

GYE24 Rough-In and Technical Dimensions

Diagram shows front view with dimensions for GYE24-R (shown) and GYE24-L, including overall width (110°), height, and mounting points. Also shows a side view with ADA profile.

Notes

• 1/4" Thick Stainless Steel Mounting Plate
• 1-1/4" OD Waste Outlet, Optional -PT P-Trap Shown
• 3/8" O.D. Supply Connection
• Ø17/32" (Ø13.5) Fixture Mounting Points (6 Places)
• Installer Provided Wall Anchors and Anchoring Hardware
• Removable Access Panels
• Valve specifications: Minimum/Maximum Pressure 30 to 100 psi.

General Notes

• All dimensions are in inches [mm].
• Dimensions shown are for recommended adult height. Adjust vertical dimensions as necessary to comply with Federal, State, & Local Codes.
• Stop valve not provided.

GYE24 Fixture Mounting and Anchoring

Step 1: Make up Mounting Rough-In and Blockout Area into sufficient wall backing.

Diagram shows wall backing, blockout area, and finished floor with dimensions. Components labeled: 1) Finished Wall, 2) Finished Floor, 3) Ø1/2" Wall Anchors (Not Provided).

Important Note: Industry standard wall backing for wall hung fixtures is required. Installer provided wall anchors and wall anchoring hardware must be appropriate for wall construction and have a minimum pull-out rating of 1000lbs (454kg).

Step 2: Install 1/2"-13 x 2" Long Bolts (Provided) into the Mounting Plate from rear.

Side view diagram shows mounting plate with bolts being inserted.

Step 3: Secure Wall Mounting Plate to the Finished Wall using Installer Provided Hardware.

Diagram shows mounting plate being attached to the wall. Components labeled: 1) Finished Wall, 2) Mounting Plate, 3) Ø1/2" Installer Provided Wall Fasteners/Anchors. Note: It is recommended to level and plumb wall Mounting Plate prior to mounting fixture assembly.

GYE24 Fixture Mounting and Anchoring (Continued)

Step 4: Remove Bottle Filler Bottom Access Panel and set aside for later Installation.

Diagram shows fixture assembly and access panels. Components labeled: 1) Fixture Assembly, 2) Bottle Filler Bottom Access Panels, 3) #10-32 UNF Hex Screws (Provided).

Note: It is recommended to rough-in supply and waste lines ensuring Mounting Plate is level and plumb prior to securing fixture assembly to Mounting Plate.

Step 5: Mount Fixture Assembly onto the Mounting Plate by sliding unit over the 1/2"-13 x 2" Long Bolts.

Diagram shows fixture assembly being mounted onto the plate using bolts. Components labeled: 1) Fixture Assembly, 2) Mounting Plate, 3) 1/2"-13 UNC x 2" Long Bolts provided.

GYE24 Fixture Mounting and Anchoring (Continued)

Step 6: Secure Fixture Assembly to Mounting Plate using 1/2" Hardware (Provided).

Diagram shows detailed view of securing the fixture assembly with hardware. Components labeled: 1) 1/2"-13 x 2" Long Bolts (Provided), 2) 1/2" Flat Washers (Provided), 3) 1/2" Helical Lockwasher (Provided), 4) 1/2"-13 UNC Hex Nut (Provided), 5) Finished Wall, 6) Fixture Assembly, 7) 3/8" OD Supply Connection, 8) 1-1/4" OD Waste Outlet for P-Trap Behind Wall (Standard).

Step 7A: Make up 3/8" OD Supply Connection to water supply, and 1-1/4" OD waste to P-Trap (by others). Attach Bottle Filler Bottom Access Panel using previously set-aside screws.

Diagram shows standard model connections.

Note: For models with (-PT) P-TRAP option, refer to Step 7B.

GYE24-PT Fixture Mounting and Anchoring (Continued)

Step 7B: Make up 3/8” OD Supply Connection to water supply, and 1-1/4" OD Optional P-Trap Waste Outlet (Provided). Attach Bottle Filler Bottom Access Panel using previously set-aside screws.

Diagram shows models with -PT option, including optional P-TRAP. Components labeled: 1) Finished Wall, 2) Fixture Assembly, 3) 3/8" OD Supply Connection, 4) 1-1/4" OD Waste Outlet with Optional P-Trap (Provided).

Push-in Fitting Installation

Note: Fittings and tube should be kept clean, bagged and undamaged prior to installation.

To Cut Tube:

Cut to fit length of 1/4" PE tubing and remove any burrs or sharp edges. Ensure that the outside diameter is free from score marks. Tube ends should be square.

Inserting the Tube:

1. Firmly and fully insert the tubing end into the push-in fitting up to the tube stop located approximately 1/2" deep.
2. Pull on the fitted tubing to ensure it is secure. Tube should not come free from the fitting. Water test the connection assembly prior to leaving the site to ensure there are no leaks.

Disconnecting the Tube:

To disconnect the tube from the fitting ensure that the water line is depressurized. Push collet square towards the push-in fitting body and hold. While holding the collet in, pull on the PE tubing to remove from the push-in fitting.

Diagrams illustrate cutting, inserting, and disconnecting push-in fittings, showing components like COLLET, O-RING, TUBE STOP.

GYE24 Troubleshooting and Maintenance

Troubleshooting

Restricted or No Water Flow:

• Ensure Water Supply service stop valve is fully open.
• Verify minimum 20 psig supply line flow pressure.
• Check for twist or kinks in spout tubing.
• Check the water inlet "Y" strainer. Sediment from the main supply can get trapped in the screen along with installation materials such as pipe dope and flux. The screen should be cleaned and checked on a regular basis and replaced if needed.
• Flow control in solenoid valve outlet elbow clogged; remove & clean.

Sensor Troubleshooting:

1. If Light Within Sensor Does Not Flash Once When User is Within Range:
   • Verify 9VDC output of battery pack.
   • Replace defective batteries.
   • Sensor in "Security Mode" after 30 seconds of constant detection. Remove source of detection and wait 30 seconds before checking.
   • Sensor is picking up a highly reflective surface. Eliminate cause of reflection and wait 30 seconds before checking.
2. If Light Within Sensor Lens Flashes Once When the User is Within Range:
   • Repair bad connection from sensor to solenoid.
   • There is debris or scale in the solenoid assembly. Remove solenoid, pull out plunger and spring. Clean with scale remover solution.
   • There is debris or scale in center or two holes in convolution of the water diaphragm. Remove and clean.

Cleaning & Maintenance Guide:

For Powder coated units:

Units should be cleaned using a mild soap solution with a sponge or cotton cloth. Wipe down surfaces then rinse with clean water.

For Stainless steel units:

• To remove water spots or rust spots, stainless steel cleaner/polish on a cloth is recommended.
• If there are stubborn spots or if you wish to treat a scratch, synthetic abrasive general purpose pads such as Scotch-Brite are recommended.
• Apply stainless steel cleaner/polish to the synthetic abrasive pads and carefully rub the panel with the grain.
• DO NOT use harsh chemicals, abrasive or petroleum based cleaners. Use of these will void the Murdock warranty. DO NOT use abrasives on powder coated units.
• Stainless steel should be kept clean at all times. If a coating of stainless steel cleaner/polish is maintained, stainless steel surfaces will retain their new, clean & polished appearance indefinitely.
• Periodically remove access panel of cooler and clean out inline "Y" strainer.

GYE24 Bottle Filler Filter Installation

1. Remove bottom access panels 1 and 2 and bottle filler access panel 3, which allows access to the filter. Turn the inlet valve 4 1/4 turn clockwise to close.
2. Disconnect 1/8” air tube 5, 3/8” supply tube 6, and riser tube 7.
3. Loosen valve mounting screws 8, lift valve assembly 9 up slightly and pull outward to remove.
4. Insert filter 10 into filter holder 11.
5. Reinstall valve assembly 9 by sliding over mounting screws 8 and pushing downward then tighten screws 8.
6. Install 5/8" supply tubing 6 into filter inlet connection 12 and connect 5/8" tubing 13 to filter outlet connection 14 and run tubing as shown in detail. Reinstall 1/8" air tube 5.
7. Open Inlet Supply Valve slowly and activate Drinking Fountain or Bottle Filler and inspect for leaks. If present, correct. If no leaks present, activate the unit and flush the filter: 6 Gallons (23 Liters)
   • If using Drinking Fountain Bubbler, flush for 12 Minutes
   • If using Bottle Filler, flush for 6 Minutes
8. After flushing, reinstall all access panels 1, 2, and 3.

Diagram shows exposed filter installation components.

GYE24 Drinking Fountain Assembly: Extended Arms, Pushbutton (Standard), Repair Parts

Diagram shows an exploded view of the drinking fountain assembly.

GYE24 Drinking Fountain Cartridge Valve Pushbutton Assembly: Repair Parts

Diagram shows the pushbutton assembly and flow adjustment mechanism.

Diagram shows flow adjustment with a slotted screwdriver.

GYE24 Bottle Filler Valve Assembly: Standard Valve Assembly Shown, Repair Parts

Diagram shows the standard valve assembly and its components.

GYE24 Bottle Filler Assembly: Pushbutton (Standard), Repair Parts

Diagram shows the pushbutton assembly for the bottle filler.

GYE24-SO Bottle Filler Valve Assembly: Optional Sensor Operation, Repair Parts

For models with optional -SO Sensor Operation.

Diagram shows the valve assembly for SO models with sensor operation.

GYE24-SO Bottle Filler Assembly: Optional Sensor Operation, Repair Parts

Diagram shows the sensor assembly components for SO models.

GYE24-SOC Drinking Fountain Assembly: Extended Arms, Optional Sensor Operation, Repair Parts

For models with optional -SOC Sensor Operation.

Diagram shows the assembly for SOC models with sensor operation.

GYE24-SO Battery Replacement

1. Loosen and remove bottle filler side access panel and remove battery pack from placed location. Do not disconnect the wires from the battery pack unless necessary.
2. Replace the six alkaline AA batteries while observing polarity.
3. Return the battery pack back to mounted location and test for proper operation. Then attach bottle filler side access panel.

Diagram shows the battery pack location within the unit.

GYE24-R Right Hand Waste Assemblies: Connections and Assembly, Repair Parts

Diagrams show Standard GYE24-R Right Hand Waste Assembly and GYE24-R-PT Right Hand P-Trap Waste Assembly.

GYE24-L Left Hand Waste Assemblies: Connections and Assembly, Repair Parts

Diagrams show Standard GYE24-L Left Hand Waste Assembly and GYE24-L-PT Left Hand P-Trap Waste Assembly.