eufy PoE Cam S4 Bullet-PTZ Cam

Quick Start Guide

Model: T8E00 51005005586_V1

For Video/User Guide/Support, please visit the support website.

Step 1. Get Items Ready

Before mounting the camera, make sure your NVR is powered on and ready to connect to the camera.

Components for PoE Cam S4 Installation:

  • PoE Cam S4
  • Positioning Sticker
  • Screw Pack
  • Mounting Bracket
  • 18m Ethernet Cable
  • Waterproof Cover Pack

Tools/Devices You Will Need:

  • Phillips Screwdriver
  • Power Drill (13/16" (20.6 mm) & 1/4" (6.3 mm))
  • Hammer
  • Ladder

Step 2. Choose a Location

Recommended Location:

  • Height of 2 m to 3 m (7 to 10 ft)
  • 20 m Field of View (for Telephoto Lens)
  • On the Ceiling or on a Wall

Illustrates recommended mounting heights (2-3 meters / 7-10 feet) and field of view (20 meters / 65 feet) for the camera, showing placement on a house exterior, ceiling, and wall.

Step 3. Drill Cable Hole

Shows a template for marking the cable hole location on a wall, followed by an illustration of drilling a 13/16" (20.6 mm) hole.

Steps:

  1. Position
  2. Drill Holes

Step 4. Drill Screw Holes

Depicts drilling screw holes using a 1/4" (6.3 mm) drill bit, aligned with the mounting bracket template.

Step 5. Insert Anchors

Illustrates inserting wall anchors into drilled holes using a hammer. A 'skip for wooden walls' instruction is indicated with a ❌ symbol.

Step 6. Install the Mounting Bracket

This bracket can be installed either way—just attach the side with 3 holes to the wall/ceiling.

Shows two methods for installing the mounting bracket: Ceiling Mounting and Wall Mounting, with screws securing the bracket.

Step 7. Mount the Camera

Demonstrates inserting the camera into the mounting bracket and then securing it by locking the spring screws.

Steps:

  1. Insert the Camera
  2. Lock the Spring Screws

Step 8. Connect Camera to the NVR

Steps:

  1. Connect the camera with the Ethernet cable.
  2. Ensure the Ethernet cable is connected to the NVR.

Illustrates connecting the camera to the NVR using an Ethernet cable, with a visual cue for a secure connection (? 'Click').

If the cable connector is exposed outside...

Steps:

  1. Route the cable through the cable notch.
  2. Ensure the connector is positioned downward to prevent water intrusion.
  3. Install the waterproof cover and connect the camera with the Ethernet cable (next page).
  4. Ensure the Ethernet cable is connected to the NVR.

Shows the camera with the cable routed through a notch, the connector pointing down, and the waterproof cover being installed.

Waterproofing Cable Connectors

Steps:

  1. Ensure A is pre-installed on the PoE connector of the camera.
  2. Route the Ethernet cable through these components in order: B, C, and D.
  3. Plug the Ethernet cable into the camera PoE connector.
  4. Attach D with the camera PoE connector, and twist to lock.
  5. Insert C into D, and rotate B to secure it to D.

Illustrates the assembly of waterproof cable connectors (components A, B, C, D) onto the Ethernet cable and camera PoE connector for a secure, weather-resistant connection. A 'Click' icon (?) is shown.

Note: The shape of the waterproof cover and the connector may vary slightly.

Step 9. Adjust the Camera Field of View

Steps:

  1. Remove the protective film.
  2. Rotate the Camera to the Optimal Angle.
  3. Check the Live Stream in the App.

Shows how to adjust the camera's angle (pan, tilt, zoom) and remove a protective film. It indicates optimal angles and checking the live stream.

Important Safety Instructions

  • The recommended temperature range for T8E00 and accessories is -30°C to 45°C.
  • Unless specifically indicated that it is safe to do so in the user guide or instruction manual, do not use the devices in an environment that exceeds the recommended low or high temperature.
  • Unless specifically indicated that it is safe to do so in the user guide or instruction manual, avoid exposing your devices to direct sunshine or excessively wet environments.
  • Do not use the product in any way other than described herein in order to avoid personal injury or property damage.
  • Users should comply with the laws and regulations of the corresponding countries and regions where the equipment is located(used), abide by professional ethics, pay attention to safety obligations, and strictly prohibit the use of our products or equipment for any illegal purposes. Our company will not be responsible for any violators' legal liability under any circumstances.

Notice

This product complies with the radio interference requirements of the European Community. (? CE Mark)

Hereby, Anker Innovations Limited declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/35/EU & 2014/30/ EU & 2014/65/EU. For the declaration of conformity, visit the website: https://support.eufy.com/s/articleRecommend?type=DownLoad&secondType=doc.

Hereby, Anker Innovations Limited declares that this device is in compliance with The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023. For the Statement of Compliance, visit the website https://www.eufy.com/uk/psti-related.

The following importer is the responsible party (contact for EU matters only): Anker Innovations Deutschland GmbH I Georg-Muche-Strasse 3, 80807 Munich, Germany

Your product is designed and manufactured with high-quality materials and components, which can be recycled and reused. (♻️ Recycling symbol)

Product Disposal and Recycling

This symbol (♻️) means the product must not be discarded as household waste and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling help protect natural resources, human health, and the environment. For more information on the disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.

Customer Service

Warranty

3-year limited warranty

Contact Information

  • Email: support@eufy.com
  • Email (AU): service@myeufy.com.au
  • US/Canada: +1 (800) 988 7973
  • UK: +44 (0) 1604 936200
  • DE: +49 (0) 69 9579 7960
  • China: +86 400 0550 036
  • Japan: 03 4455 7823
  • Egypt: +20 8000000826
  • UAE: +971 8000320817
  • Kuwait: +965 22069086
  • KSA: +966 8008500030

Anker Innovations Limited
Unit 56, 8th Floor, Tower 2, Admiralty Centre, 18 Harcourt Road, Hong Kong

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