eufy NVR and PoE Camera System Installation Guide

Get Started

This guide will walk you through the setup of your eufy NVR and PoE security cameras.

Included in the Box

• Network Video Recorder S4 (with pre-installed 2TB hard drive)
• Power Adapter
• HDMI Cable
• 1m Ethernet Cable
• USB Mouse
• PoE Cam S4 / E41 / E40 (as applicable)
• Positioning Sticker
• Screw Pack
• Mounting Bracket
• 18m Ethernet Cable
• Waterproof Cover Kit

Tools You'll Need

• Monitor/TV
• Router
• Phillips screwdriver
• Electric drill (with 13/16" (20.6mm) & 1/4" (6.3mm) bits)
• Hammer
• Ladder

Connect the NVR Security System

Connect NVR to Your Router

Connect the NVR to your router using the provided Ethernet cable. Connect the NVR to the power adapter.

Connect Monitor and Mouse

Connect the NVR to a monitor or TV using the HDMI cable. Connect the USB mouse to one of the USB ports on the NVR.

NVR Components

Front Panel

• 1. Hard Drive LED: Indicates the status of the hard drive.
• 2. Network LED: Indicates the network connection status.
• 3. Power LED: Indicates the power status of the NVR.
• 4. QR Code: Used for app-based setup.

Back Panel

• 1. SYNC Button: Used for synchronization.
• 2. Reset Hole: For resetting the device.
• 3. Power Port (DCIN): Connect the power adapter here.
• 4. Audio Out Port: For audio output.
• 5. USB-C Port: For connecting USB devices.
• 6. USB-A Port: For connecting USB devices.
• 7. HDMI Port: For connecting to a monitor or TV.
• 8. LAN Port: For connecting to your router via Ethernet.
• 9. PoE Ports: Ports for connecting PoE cameras via Ethernet.
• 10. Ground Screw: For grounding the device.

Set Up NVR Access

Option A: Setup with Your Monitor/TV

Follow the on-screen prompts on your connected monitor/TV to complete the initial setup. This typically includes setting basic configurations, time, equipment information, network settings, and creating a local account.

Option B: Connect to the eufy App

Download the eufy app from your device's app store. Follow the instructions within the app to complete the setup.

1. Download the eufy App.
2. Add NVR: Within the app, select the option to add a new device and choose your NVR.
3. Scan QR Code: Scan the QR code located on the NVR using your smartphone.
4. Synchronize NVR: The app will synchronize with the NVR.
5. Pair: Complete the pairing process to link your NVR to the app.

Mounting the PoE Cam S4

Step 1: Prepare Items

For Installation of PoE Cam S4

• PoE Cam S4
• Positioning Sticker
• Screw Pack
• Mounting Bracket
• 18m Ethernet Cable
• Waterproof Cover Kit

Tools You'll Need

• Phillips screwdriver
• Electric drill (with 13/16" (20.6mm) & 1/4" (6.3mm) bits)
• Hammer
• Ladder

PoE Cam S4 Components

• 1. Mounting Base
• 2/10/12. Spotlight
• 3/4/8. Camera Lens
• 5. LED Indicator
• 6/9. Microphone
• 7. Warning Light
• 11. Speaker
• 13/14. Spring Screw
• 15. SD Card Slot
• 16. SYNC/Reset Button
• 17. Fusion Link Port
• 18. DC Plug
• 19. PoE Plug

Step 2: Choose a Location

Recommended Placement

• Height: 2m to 3m (7 ft to 10 ft)
• Field of View: 20m (65 ft) (for Telephoto Lens)
• Mounting Surface: On the ceiling or on a wall.

Step 3: Drill Cable Hole

Determine the cable direction. Position the camera mount template and drill a 13/16" (20.6mm) hole for the Ethernet cable.

Step 4: Drill Screw Holes

Mark and drill holes for the mounting bracket screws using a 1/4" (6.3mm) drill bit.

Step 5: Insert Anchors

Insert the provided anchors into the drilled holes. Avoid drilling into wooden walls; use anchors for drywall or concrete.

Step 6: Install Mounting Bracket

Attach the mounting bracket to the wall or ceiling using the provided screws. The bracket can be mounted in two orientations.

Step 7: Mount the Camera

Attach the camera to the mounting bracket. Ensure the 'UP' mark on the camera is oriented upwards for correct live stream display.

Step 8: Connect Camera to NVR

Connect the camera's Ethernet cable to one of the NVR's PoE ports. Ensure the cable is securely plugged into the NVR.

If Cable Connector is Visible Outside

1. Feed the Ethernet cable through the cable slot on the mounting bracket or wall.
2. Ensure the connector end faces downwards to prevent water ingress.
3. Install the waterproof cover and connect the camera with the Ethernet cable.
4. Verify the Ethernet cable is securely connected to the NVR.

Waterproof Cable Connector

This process ensures a weather-resistant connection for outdoor installations.

1. Ensure component A (the connector housing) is pre-installed on the camera's PoE plug.
2. Feed the Ethernet cable through components B (cable clamp), C (waterproof seal), and D (connector housing) in that order.
3. Connect the Ethernet cable's plug to the camera's PoE plug.
4. Connect component D (the main connector housing) to the camera's PoE plug and rotate to lock it securely.
5. Insert component C (the seal) into component D, and then rotate component B (the clamp) to secure it to D.

Note: The exact shape of the waterproof cover and connector may vary slightly.

Step 9: Adjust Camera Field of View

1. Remove the protective film from the camera lens.
2. Adjust the camera's angle using the adjustment knob or screws to achieve the optimal viewing angle.
3. Check the live stream in the eufy app to confirm the desired view.

Mounting the PoE Cam E41

Step 1: Prepare Items

For Installation of PoE Cam E41

• PoE Cam E41
• Positioning Sticker
• Screw Pack
• Mounting Bracket
• 18m Ethernet Cable
• Waterproof Cover Kit

Tools You'll Need

• Phillips screwdriver
• Electric drill (with 13/16" (20.6mm) & 1/4" (6.3mm) bits)
• Hammer
• Ladder

PoE Cam E41 Components

• 1. Mounting Base
• 2. Microphone
• 3. Camera Lens
• 4. Spotlight
• 5. LED Indicator
• 6. Speaker
• 7. Warning Light
• 8. Cable Groove
• 9. SYNC/Reset Button
• 10. SD Card Slot
• 11. Fusion Link Port
• 12. PoE Plug
• 13. DC Plug

Step 2: Choose a Location

Recommended Placement

• Height: 2m to 3m (7 ft to 10 ft)
• Field of View: 12m (39 ft)
• Mounting Surface: On the ceiling or on a wall.

Step 3: Drill Cable Hole

Determine the cable direction. Position the camera mount template and drill a 13/16" (20.6mm) hole for the Ethernet cable.

Step 4: Drill Screw Holes

Mark and drill holes for the mounting bracket screws using a 1/4" (6.3mm) drill bit.

Step 5: Insert Anchors

Insert the provided anchors into the drilled holes. Avoid drilling into wooden walls; use anchors for drywall or concrete.

Step 6: Install Mounting Bracket

Attach the mounting bracket to the wall or ceiling using the provided screws. The bracket can be mounted in two orientations.

Step 7: Mount the Camera

Attach the camera to the mounting bracket. Ensure the 'UP' mark on the camera is oriented upwards for correct live stream display.

Step 8: Connect Camera to NVR

Connect the camera's Ethernet cable to one of the NVR's PoE ports. Ensure the cable is securely plugged into the NVR.

If Cable Connector is Visible Outside

1. Feed the Ethernet cable through the cable slot on the mounting bracket or wall.
2. Ensure the connector end faces downwards to prevent water ingress.
3. Install the waterproof cover and connect the camera with the Ethernet cable.
4. Verify the Ethernet cable is securely connected to the NVR.

Waterproof Cable Connector

This process ensures a weather-resistant connection for outdoor installations.

1. Ensure component A (the connector housing) is pre-installed on the camera's PoE plug.
2. Feed the Ethernet cable through components B (cable clamp), C (waterproof seal), and D (connector housing) in that order.
3. Connect the Ethernet cable's plug to the camera's PoE plug.
4. Connect component D (the main connector housing) to the camera's PoE plug and rotate to lock it securely.
5. Insert component C (the seal) into component D, and then rotate component B (the clamp) to secure it to D.

Note: The exact shape of the waterproof cover and connector may vary slightly.

Step 9: Adjust Camera Field of View

1. Remove the protective film from the camera lens.
2. Adjust the camera's angle using the adjustment knob or screws to achieve the optimal viewing angle.
3. Check the live stream in the eufy app to confirm the desired view.

Mounting the PoE Cam E40

Step 1: Prepare Items

For Installation of PoE Cam E40

• PoE Cam E40
• Positioning Sticker
• Screw Pack
• Mounting Bracket
• 18m Ethernet Cable
• Waterproof Cover Kit

Tools You'll Need

• Phillips screwdriver
• Electric drill (with 13/16" (20.6mm) & 1/4" (6.3mm) bits)
• Hammer
• Ladder

PoE Cam E40 Components

• 1. Microphone
• 2. Camera Lens
• 3. Spotlight
• 4. LED Indicator
• 5. Warning Light
• 6. SYNC/Reset Button
• 7. SD Card Slot
• 8. Fusion Link Port
• 9. Camera Base Screw
• 10. Angle Adjustment Knob
• 11. Bracket Base Screw
• 12. Cable Groove
• 13. Mounting Bracket
• 14. PoE Plug
• 15. DC Plug
• 16. Speaker

Step 2: Choose a Location

Recommended Placement

• Height: 2m to 3m (7 ft to 10 ft)
• Field of View: 12m (39 ft)
• Mounting Surface: On the ceiling or on a wall.

Step 3: Drill Cable Hole

Determine the cable direction. Position the camera mount template and drill a 13/16" (20.6mm) hole for the Ethernet cable.

Step 4: Drill Screw Holes

Mark and drill holes for the mounting bracket screws using a 1/4" (6.3mm) drill bit.

Step 5: Insert Anchors

Insert the provided anchors into the drilled holes. Avoid drilling into wooden walls; use anchors for drywall or concrete.

Step 6: Install Mounting Bracket

Attach the mounting bracket to the wall or ceiling using the provided screws. The bracket can be mounted in two orientations.

Step 7: Mount the Camera

Attach the camera to the mounting bracket. Ensure the 'UP' mark on the camera is oriented upwards for correct live stream display.

Step 8: Connect Camera to NVR

Connect the camera's Ethernet cable to one of the NVR's PoE ports. Ensure the cable is securely plugged into the NVR.

If Cable Connector is Visible Outside

1. Feed the Ethernet cable through the cable slot on the mounting bracket or wall.
2. Ensure the connector end faces downwards to prevent water ingress.
3. Install the waterproof cover and connect the camera with the Ethernet cable.
4. Verify the Ethernet cable is securely connected to the NVR.

Waterproof Cable Connector

This process ensures a weather-resistant connection for outdoor installations.

1. Ensure component A (the connector housing) is pre-installed on the camera's PoE plug.
2. Feed the Ethernet cable through components B (cable clamp), C (waterproof seal), and D (connector housing) in that order.
3. Connect the Ethernet cable's plug to the camera's PoE plug.
4. Connect component D (the main connector housing) to the camera's PoE plug and rotate to lock it securely.
5. Insert component C (the seal) into component D, and then rotate component B (the clamp) to secure it to D.

Note: The exact shape of the waterproof cover and connector may vary slightly.

Step 9: Adjust Camera Field of View

1. Remove the protective film from the camera lens.
2. Adjust the camera's angle using the adjustment knob or screws to achieve the optimal viewing angle.
3. Check the live stream in the eufy app to confirm the desired view.

Congratulations!

You are now ready to use your eufyCam! Explore more features and settings in the eufy app.