eufy NVR Security System

What's in the Box

Make sure everything is included. Anything missing? Please contact support@eufy.com.

For NVR Installation

• Network Video Recorder S4 (with pre-installed 2TB hard drive) [NVR-icon]
• Power Adapter [power-adapter-icon]
• HDMI Cable [hdmi-cable-icon]
• 1m Ethernet Cable [ethernet-cable-icon]
• USB Mouse [usb-mouse-icon]

For PoE Cam S4 Installation

• PoE Cam S4 [poe-cam-s4-icon]
• Positioning Sticker [sticker-icon]
• Screw Pack [screw-pack-icon]
• Mounting Bracket [mounting-bracket-icon]
• 18m Ethernet Cable [ethernet-cable-icon]
• Waterproof Cover Pack [waterproof-cover-icon]

At a Glance

NVR

Front

• ① Hard Drive LED [led-icon]
• ② Network LED [led-icon]
• ③ Power LED [led-icon]
• ④ QR Code [qr-code-icon]

Back

• ① SYNC Button [sync-button-icon]
• ② Reset Hole [reset-hole-icon]
• ③ Power Port [power-port-icon]
• ④ Audio Output Port [audio-out-port-icon]
• ⑤ USB-C Port [usb-c-port-icon]
• ⑥ USB-A Port [usb-a-port-icon]
• ⑦ HDMI Port [hdmi-port-icon]
• ⑧ LAN Port [lan-port-icon]
• ⑨ PoE Ports [poe-ports-icon]
• ⑩ Grounding Screw [grounding-screw-icon]

Camera Details

PoE Cam S4

• ① Mounting Base [mounting-base-icon]
• ②/⑩/⑫ Spotlight [spotlight-icon]
• ③/④/⑧ Camera Lens [camera-lens-icon]
• ⑤ LED Indicator [led-indicator-icon]
• ⑥/⑨ Microphone [microphone-icon]
• ⑦ Warning Light [warning-light-icon]
• ⑪ Speaker [speaker-icon]
• ⑬/⑭ Spring Screw [spring-screw-icon]
• ⑮ SD Card Slot [sd-card-slot-icon]
• ⑯ SYNC/Reset Button [sync-reset-button-icon]
• ⑰ Fusion Link Port [fusion-link-port-icon]
• ⑱ DC Connector [dc-connector-icon]
• ⑲ POE Connector [poe-connector-icon]

PoE Cam E41

• ① Mounting Base [mounting-base-icon]
• ② Microphone [microphone-icon]
• ③ Camera Lens [camera-lens-icon]
• ④ Spotlight [spotlight-icon]
• ⑤ LED Indicator [led-indicator-icon]
• ⑥ Speaker [speaker-icon]
• ⑦ Warning Light [warning-light-icon]
• ⑧ Cable Notch [cable-notch-icon]
• ⑨ SYNC/Reset Button [sync-reset-button-icon]
• ⑩ SD Card Slot [sd-card-slot-icon]
• ⑪ Fusion Link Port [fusion-link-port-icon]
• ⑫ POE Connector [poe-connector-icon]
• ⑬ DC Connector [dc-connector-icon]

PoE Cam E40

• ① Microphone [microphone-icon]
• ② Camera Lens [camera-lens-icon]
• ③ Spotlight [spotlight-icon]
• ④ LED Indicator [led-indicator-icon]
• ⑤ Warning Light [warning-light-icon]
• ⑥ SYNC/Reset Button [sync-reset-button-icon]
• ⑦ SD Card Slot [sd-card-slot-icon]
• ⑧ Fusion Link Port [fusion-link-port-icon]
• ⑨ Camera Bottom Screw [camera-bottom-screw-icon]
• ⑩ Angle Adjustment Knob [angle-adjustment-knob-icon]
• ⑪ Bracket Bottom Screw [bracket-bottom-screw-icon]
• ⑫ Cable Notch [cable-notch-icon]
• ⑬ Mounting Bracket [mounting-bracket-icon]
• ⑭ POE Connector [poe-connector-icon]
• ⑮ DC Connector [dc-connector-icon]
• ⑯ Speaker [speaker-icon]

Getting Started

1. Connect the NVR Security System

1. Connect NVR to Your Router

[Diagram: Router connected to NVR via Ethernet cable]

2. Connect Mouse and Monitor to NVR

[Diagram: USB mouse and HDMI monitor connected to NVR]

3. Connect Cameras to NVR

[Diagram: Cameras connected to NVR via PoE Ethernet cables]

4. Connect to Power Supply

Please leave a minimum clearance of 20 mm (0.78") on the left and right sides of the NVR for proper ventilation.

[Diagram: NVR connected to power adapter and power outlet]

2. Set Up NVR Access

Option A - Set Up with Your Monitor/TV

[Diagram: NVR setup screen on a monitor showing basic settings like time, network, language, etc.]

Option B - Connect NVR to the eufy App

1. Download the eufy App [app-store-icon] [google-play-icon]

2. Add NVR

3. Scan QR Code [qr-code-icon]

4. Sync NVR

5. Pair

Follow in-app instructions to complete setup.

3. Mount the Cameras

Refer to the following pages for specific camera mounting instructions:

• PoE Cam S4: Page 16
• PoE Cam E41: Page 28
• PoE Cam E40: Page 41

Mounting PoE Cam S4

Step 1. Get Items Ready

For PoE Cam S4 Installation:

• PoE Cam S4 [poe-cam-s4-icon]
• Positioning Sticker [sticker-icon]
• Screw Pack [screw-pack-icon]
• Mounting Bracket [mounting-bracket-icon]
• 18m Ethernet Cable [ethernet-cable-icon]
• Waterproof Cover Pack [waterproof-cover-icon]

Tools/Devices You will Need:

• Phillips Screwdriver [screwdriver-icon]
• Power Drill [drill-icon]
• Hammer [hammer-icon]
• Ladder [ladder-icon]
• 13/16" (20.6 mm) & 1/4" (6.3 mm) drill bits [drill-bit-icon]

Step 2. Choose a Location

Recommended Location:

• Height of 2 m to 3 m (7 ft to 10 ft)
• 20 m (65ft) Field of View (for Telephoto Lens)
• On the Ceiling or on a Wall

[Diagram: House with suggested camera placement on ceiling and wall, indicating height and field of view]

Step 3. Drill Cable Hole

On the Ceiling / On the Wall

[Diagram: Positioning the bracket and drilling holes for the cable]

1. Position [position-icon]

2. Drill Holes [drill-holes-icon]

Step 4. Drill Screw Holes

[Diagram: Drilling screw holes using a drill]

Step 5. Insert Anchors

[Diagram: Inserting anchors into the drilled holes. A warning icon indicates skipping for wooden walls.]

Step 6. Install the Mounting Bracket

This bracket can be installed either way —just attach the side with 3 holes to the wall/ceiling.

[Diagram: Ceiling Mounting and Wall Mounting of the bracket]

Step 7. Mount the Camera

1. Insert the Camera [insert-camera-icon]

2. Lock the Spring Screws [lock-screws-icon]

Step 8. Connect Camera to the NVR

1. Connect the camera with the Ethernet cable.

2. Ensure the Ethernet cable is connected to the NVR.

[Diagram: Camera connected to NVR via Ethernet cable]

If the cable connector is exposed outside...

• 1. Route the cable through the cable notch.
• 2. Ensure the connector is positioned downward to prevent water intrusion.
• 3. Install the waterproof cover and connect the camera with the Ethernet cable (next page).
• 4. Ensure the Ethernet cable is connected to the NVR.

[Diagram: Waterproofing cable connectors and connecting to NVR]

Waterproofing Cable Connectors

• 1. Ensure A is pre-installed on the PoE connector of the camera.
• 2. Route the Ethernet cable through these components in order: B, C, and D.
• 3. Plug the Ethernet cable into the camera PoE connector.
• 4. Attach D with the camera PoE connector, and twist to lock.
• 5. Insert C into D, and rotate B to secure it to D.

[Diagram: Steps for waterproofing cable connectors]

Step 9. Adjust the Camera Field of View

• 1. Remove the Protective Film [protective-film-icon]
• 2. Rotate the Camera to the Optimal Angle [rotate-icon]
• Check the Live Stream in the App

[Diagram: Adjusting camera angle and checking live stream]

Mounting PoE Cam E41

Step 1. Get Items Ready

For PoE Cam E41 Installation:

• PoE Cam E41 [poe-cam-e41-icon]
• Positioning Sticker [sticker-icon]
• Screw Pack [screw-pack-icon]
• Mounting Bracket [mounting-bracket-icon]
• 18m Ethernet Cable [ethernet-cable-icon]
• Waterproof Cover Pack [waterproof-cover-icon]

Tools/Devices You will Need:

• Phillips Screwdriver [screwdriver-icon]
• Power Drill [drill-icon]
• Hammer [hammer-icon]
• Ladder [ladder-icon]
• 13/16" (20.6 mm) & 1/4" (6.3 mm) drill bits [drill-bit-icon]

Step 2. Choose a Location

Recommended Location:

• Height of 2 m to 3 m (7 ft to 10 ft)
• 12 m (39 ft) Field of View
• On the Ceiling or on a Wall

[Diagram: House with suggested camera placement on ceiling and wall, indicating height and field of view]

Step 3. Drill Cable Hole

On the Ceiling / On the Wall

[Diagram: Positioning the bracket and drilling holes for the cable]

1. Determine Cable Direction [cable-direction-icon]

2. Position [position-icon]

3. Drill Holes [drill-holes-icon]

Step 4. Drill Screw Holes

[Diagram: Drilling screw holes using a drill]

Step 5. Insert Anchors

[Diagram: Inserting anchors into the drilled holes. A warning icon indicates skipping for wooden walls.]

Step 6. Install the Mounting Bracket

[Diagram: Ceiling Mounting and Wall Mounting of the bracket, showing cable routing]

Step 7. Mount the Camera

Ensure the camera is ALWAYS positioned upright with the 'UP' mark facing upward; otherwise, the live stream image will appear upside down.

[Diagram: Mounting the camera on ceiling and wall, indicating correct orientation]

Step 8. Connect Camera to the NVR

1. Connect the camera with the Ethernet cable.

2. Ensure the Ethernet cable is connected to the NVR.

[Diagram: Camera connected to NVR via Ethernet cable]

If the cable connector is exposed outside...

• 1. Route the cable through the cable notch.
• 2. Ensure the connector is positioned downward to prevent water intrusion.
• 3. Install the waterproof cover and connect the camera with the Ethernet cable (next page).
• 4. Ensure the Ethernet cable is connected to the NVR.

[Diagram: Waterproofing cable connectors and connecting to NVR]

Waterproofing Cable Connectors

• 1. Ensure A is pre-installed on the PoE connector of the camera.
• 2. Route the Ethernet cable through these components in order: B, C, and D.
• 3. Plug the Ethernet cable into the camera PoE connector.
• 4. Attach D with the camera PoE connector, and twist to lock.
• 5. Insert C into D, and rotate B to secure it to D.

[Diagram: Steps for waterproofing cable connectors]

Step 8. Adjust the Camera Field of View

• 1. Remove the Protective Film [protective-film-icon]
• 2. Rotate the Camera to the Optimal Angle [rotate-icon]
• Check the Live Stream in the App

[Diagram: Adjusting camera angle and checking live stream]

Mounting PoE Cam E40

Step 1. Get Items Ready

For PoE Cam E40 Installation:

• PoE Cam E40 [poe-cam-e40-icon]
• Positioning Sticker [sticker-icon]
• Screw Pack [screw-pack-icon]
• Mounting Bracket [mounting-bracket-icon]
• 18m Ethernet Cable [ethernet-cable-icon]
• Waterproof Cover Pack [waterproof-cover-icon]

Tools/Devices You will Need:

• Phillips Screwdriver [screwdriver-icon]
• Power Drill [drill-icon]
• Hammer [hammer-icon]
• Ladder [ladder-icon]
• 13/16" (20.6 mm) & 1/4" (6.3 mm) drill bits [drill-bit-icon]

Step 2. Choose a Location

Recommended Location:

• Height of 2 m to 3 m (7 ft to 10 ft)
• 12 m (39 ft) Field of View
• On the Ceiling or on a Wall

[Diagram: House with suggested camera placement on ceiling and wall, indicating height and field of view]

Step 3. Drill Cable Hole

[Diagram: Positioning the bracket and drilling holes for the cable]

1. Determine Cable Direction [cable-direction-icon]

2. Position [position-icon]

3. Drill Holes [drill-holes-icon]

Step 4. Drill Screw Holes

[Diagram: Drilling screw holes using a drill]

Step 5. Insert Anchors

[Diagram: Inserting anchors into the drilled holes. A warning icon indicates skipping for wooden walls.]

Step 6. Mount the Camera

[Diagram: Mounting the camera on ceiling and wall, indicating correct orientation]

Step 7. Connect Camera to the NVR

1. Connect the camera with the Ethernet cable.

2. Ensure the Ethernet cable is connected to the NVR.

[Diagram: Camera connected to NVR via Ethernet cable]

If the cable connector is exposed outside...

• 1. Route the cable through the cable notch.
• 2. Ensure the connector is positioned downward to prevent water intrusion.
• 3. Install the waterproof cover and connect the camera with the Ethernet cable (next page).
• 4. Ensure the Ethernet cable is connected to the NVR.

[Diagram: Waterproofing cable connectors and connecting to NVR]

Waterproofing Cable Connectors

• 1. Ensure A is pre-installed on the PoE connector of the camera.
• 2. Route the Ethernet cable through these components in order: B, C, and D.
• 3. Plug the Ethernet cable into the camera PoE connector.
• 4. Attach D with the camera PoE connector, and twist to lock.
• 5. Insert C into D, and rotate B to secure it to D.

[Diagram: Steps for waterproofing cable connectors]

Step 8. Adjust the Camera Field of View

• 1. Remove the Protective Film [protective-film-icon]
• 2. Rotate the Camera to the Optimal Angle [rotate-icon]
• Check the Live Stream in the App

[Diagram: Adjusting camera angle and checking live stream]

Important Safety Instructions

• The recommended temperature range for T8P00, T8P10, and their accessories is -30°C to 50°C (-22°F to 122°F).
• The recommended temperature range for T8E00 and their accessories is -30°C to 45°C (-22°F to 113°F).
• The recommended temperature range for T8N00 and accessories is -10°C to 40°C (14°F to 104°F).
• Unless specifically indicated that it is safe to do so in the user guide or instruction manual, do not use the devices in an environment that exceeds the recommended low or high temperature.
• Unless specifically indicated that it is safe to do so in the user guide or instruction manual, avoid exposing your devices to direct sunshine or excessively wet environments.
• Do not use the product in any way other than described herein in order to avoid personal injury or property damage.
• Users should comply with the laws and regulations of the corresponding countries and regions where the equipment is located (used), abide by professional ethics, pay attention to safety obligations, and strictly prohibit the use of our products or equipment for any illegal purposes. Our company will not be responsible for any violators' legal liability under any circumstances.
• For pluggable equipment, the socket outlet should be easily accessible.
• Use only the adapters provided by the manufacturer. Using unauthorized adapters may cause danger and violate the Terms of Use and warranty article.

Notice

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. (4) Consult the dealer or an experienced radio/TV technician for help.

IC Statement

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

• (1) this device may not cause interference, and
• (2) this device must accept any interference, including interference that may cause undesired operation of the device.

This Class B digital apparatus complies with Canadian ICES-003.

HDMI™ HIGH-DEFINITION MULTIMEDIA INTERFACE

The Adopted Trademarks HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

Warranty

For more information about the warranty policy, please visit https://www.eufy.com/policies/refund-policy?ref=navimenu_10_1_2_copy.

WARNING

INGESTION HAZARD: This product contains a button cell or coin battery.

• DEATH or serious injury can occur if ingested.
• A swallowed button cell or coin battery can cause Internal Chemical Burns in as little as 2 hours.
• KEEP new and used batteries OUT OF REACH of CHILDREN
• Seek immediate medical attention if a battery is suspected to be swallowed or inserted inside any part of the body.

a) Remove and immediately recycle or dispose of used batteries according to local regulations and keep away from children. Do NOT dispose of batteries in household trash or incinerate.

b) Even used batteries may cause severe injury or death.

c) Call a local poison control center for treatment information.

d) The compatible battery type CR2032 3V.

e) Non-rechargeable batteries are not to be recharged.

f) Do not force discharge, recharge, disassemble, heat above 45°C (113°F) or incinerate. Doing so may result in injury due to venting, leakage or explosion resulting in chemical burns.

g) The product contains non-replaceable battery.