SwitchBot Lock Pro: Matter Enabled Smart Lock User Manual
Brand: SwitchBot
Product: Lock Pro (Matter Enabled)
Introduction
Welcome to the SwitchBot Lock Pro user manual. This guide provides comprehensive instructions for installing, setting up, and using your new Matter-enabled smart lock. The SwitchBot Lock Pro offers advanced security, convenience, and seamless integration with your smart home ecosystem.
Key Features
- Matter Enabled: Universal compatibility with major smart home platforms.
- Remote Access: Lock and unlock your door from anywhere via the SwitchBot app.
- Auto-Lock: Automatically secure your door after a set period.
- Activity Log: Monitor who locks and unlocks your door and when.
- Multiple Unlock Methods: Keypad, app, voice control (via Matter).
- Durable Design: Built to withstand various weather conditions.
- Low Battery Indicator: Receive alerts when the battery is low.
- Easy Installation: Designed for quick and straightforward setup.
Package Contents
Before you begin, please verify that all the following items are included in your package:
- SwitchBot Lock Pro Unit
- Mounting Plate
- Screws (various types)
- User Manual (this document)
- Optional: Keypad, Bridge (if applicable)
[Diagram showing all package contents laid out]
Installation Guide
Follow these steps to install your SwitchBot Lock Pro:
-
Step 1: Prepare Your Door
Ensure your existing deadbolt is compatible. Measure the backset and door thickness. Remove the existing deadbolt hardware.
[Diagram illustrating door preparation and measurement points]
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Step 2: Install the Mounting Plate
Attach the mounting plate to the inside of your door using the provided screws. Ensure it is level and secure.
[Diagram showing mounting plate installation]
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Step 3: Attach the Lock Body
Slide the SwitchBot Lock Pro unit onto the mounting plate. Connect the necessary cables if applicable.
[Diagram showing lock body attachment]
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Step 4: Install the Exterior Keypad (Optional)
If using the external keypad, follow specific instructions for its mounting and connection.
[Diagram for optional keypad installation]
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Step 5: Install Batteries
Insert the required batteries into the lock unit. Ensure correct polarity.
[Diagram showing battery installation]
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Step 6: Test the Lock
Manually turn the lock mechanism to ensure it operates smoothly. Test locking and unlocking from the inside.
[Icon: Gear ⚙️, indicating mechanical test]
Setup and Configuration
Connect your SwitchBot Lock Pro to your smart home network:
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Step 1: Download the SwitchBot App
If you haven't already, download the SwitchBot app from your device's app store (iOS or Android).
[Icon: Smartphone ?]
-
Step 2: Add Device
Open the SwitchBot app, create or log in to your account, and tap the '+' icon to add a new device. Select 'Lock Pro'.
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Step 3: Matter Setup
Follow the in-app prompts to connect your Lock Pro via Matter. This may involve scanning a QR code (which will be described textually here) or entering a setup code.
[Textual description of QR code: "Scan the Matter QR code located on the back of the lock unit or inside the battery compartment."]
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Step 4: Connect to Wi-Fi (if applicable)
If your model requires Wi-Fi, follow the app instructions to connect it to your home network.
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Step 5: Configure Settings
Set up user codes, auto-lock preferences, and other customizable options within the app.
Usage
Operating your SwitchBot Lock Pro:
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Unlocking
Use the keypad to enter your code, tap the lock icon in the SwitchBot app, or use voice commands through your Matter-compatible smart home assistant.
[Icon: Unlocked padlock ?]
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Locking
Tap the lock icon in the app, use voice commands, or activate the auto-lock feature.
[Icon: Locked padlock ?]
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Managing Users
Add, edit, or delete user access codes and permissions via the SwitchBot app.
[Icon: People ?]
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Viewing Activity Log
Access the history of lock and unlock events in the app's activity log.
[Icon: List ?]
Troubleshooting
Common issues and solutions:
| Issue | Possible Cause | Solution |
|---|---|---|
| Lock not responding | Low battery, connection issue, mechanical obstruction | Replace batteries, check Wi-Fi/Matter connection, ensure no physical obstruction. |
| Keypad not working | Dirty keypad, incorrect code, battery issue | Clean keypad, verify code, check batteries. |
| App cannot connect | Bluetooth/Wi-Fi off, app outdated, device offline | Ensure Bluetooth/Wi-Fi is enabled, update app, check device power and network status. |
| Matter pairing failed | Network issues, incorrect setup code, incompatible hub | Restart router and lock, re-enter setup code, ensure Matter hub is compatible and updated. |
[Icon: Question mark ❓] For further assistance, please refer to the SwitchBot support website.
Specifications
| Specification | Details |
|---|---|
| Model Name | SwitchBot Lock Pro |
| Connectivity | Matter, Wi-Fi (2.4GHz), Bluetooth |
| Power Source | AA Batteries (e.g., 4x) |
| Battery Life | Approx. 6-12 months (depending on usage) |
| Operating Temperature | -20°C to 55°C (-4°F to 131°F) |
| Door Thickness Compatibility | 35mm - 60mm (1.38" - 2.36") |
| Backset Compatibility | 60mm or 70mm (2.36" or 2.76") |
| Security Standards | AES-128 encryption (for Matter) |
Safety Information
Please read all safety instructions before use.
- Do not expose the device to extreme temperatures or moisture.
- Keep batteries away from children.
- Ensure proper installation to prevent unauthorized access.
- Regularly check battery levels and replace them promptly.
- This device is intended for residential use.
[Icon: Warning ⚠️] Always ensure your door is properly secured.
Warranty
The SwitchBot Lock Pro comes with a limited warranty. Please refer to the SwitchBot website or the warranty card included in the package for full details on coverage and duration.
[Icon: Certificate ?] For warranty claims, contact SwitchBot support.
