SwitchBot Lock Pro (Matter-Enabled) User Manual

Introduction

Please read this user manual carefully before using your device. This manual provides essential information for the setup, operation, and maintenance of your SwitchBot Lock Pro.

Package Contents

Ensure all the following items are included in your package:

• Lock Pro (Batteries included)
• Temporary support strap
• Mounting Plate A
• Mounting Plate B
• Large Hex Wrench
• Small Hex Wrench
• Cylinder Adapters (x8)
• User Manual
• 3M Adhesive Primer
• Wet Wipe
• Additional Double-Sided Tape
• Hex Screws (x8)
• Magnet

Component Overview

Identify the parts of your SwitchBot Lock Pro:

• Battery Compartment Cover
• Status LED
• Rotary Knob
• Thumbwheel [Note: Original text had 'Girador de Pulgar', likely a translation artifact]

System Requirements:

For iOS and Android systems, please refer to: support.switch-bot.com/hc/en-us/articles/12567397397271

[App Store Download Icon] Download on the App Store

[Google Play Download Icon] GET IT ON Google Play

Preparation

You will need:

• A smartphone or tablet with Bluetooth 4.2 or higher.
• The latest version of the SwitchBot app, downloadable from the Apple App Store or Google Play Store.
• A SwitchBot account. You can register via the app or log in if you already have one.

Safety Information

• Keep the device away from heat and moisture. Ensure it does not come into contact with fire or water.
• Do not touch or operate the product with wet hands.
• This product is a precision electronic device; please avoid physical damage.
• Do not attempt to disassemble, repair, or modify the product.
• Do not use the product in locations where wireless devices are prohibited.

Installation

Step 1: Check Your Cylinder Type

① If the inside of your lock cylinder has a knob, remove it first according to the cylinder's operating manual. Select a suitable cylinder adapter from the package. Attach it to your cylinder and ensure the cylinder can be turned.

Knob Cylinder Installation Diagram: [Diagram shows a cylinder with a knob, an adapter being attached, and the cylinder turning.]

② If the inside of your lock cylinder is a keyhole, proceed directly to the next step.

Keyhole Cylinder Diagram: [Diagram shows a standard keyhole cylinder.]

Important Note: Before installation, ensure your lock cylinder allows the door to be unlocked from the outside even when a key is inserted on the inside. If not, contact customer support for recommended cylinders and replace the cylinder before proceeding.

Cylinder Types and Adapter Dimensions:

Step 2: Select a Suitable Mounting Bracket

Measure the height of the protruding part of your cylinder.

① If the height is ≥ 3 mm, use Mounting Plate A.

Diagram: [Shows a cylinder with a protruding part measured as >= 3mm, with Mounting Plate A indicated.]

② If the height is < 3 mm, use Mounting Plate B.

Diagram: [Shows a cylinder with a protruding part measured as < 3mm, with Mounting Plate B indicated.]

Step 3: Install the Mounting Bracket

Mounting Plate A: Align the opening on the mounting bracket with the cylinder and attach the bracket to your door lock. Use the small hex wrench to secure the three hex screws on the bracket.

Diagram: [Shows attaching Mounting Plate A to a door lock and tightening screws with a small hex wrench.]

Mounting Plate B: First, clean the mounting surface with the provided wet wipe. Apply the adhesive primer to the mounting surface. Peel off the 3M adhesive tape on the back of the bracket, align the bracket's hole with your lock cylinder, and firmly attach it to your door. Press firmly for at least 2 minutes to ensure secure installation.

Tip: If the contact surface is small or you have concerns about the tape's adhesion, you can secure the mounting plate with screws. Refer to the following illustrations.

Diagram: [Shows cleaning the door, applying primer, peeling tape, attaching Plate B, and pressing firmly.]

Step 4: Insert Key (For Keyhole Cylinders Only)

Insert the key into the cylinder.

Diagram: [Shows inserting a key into a keyhole cylinder.]

Step 5: Install Your Lock Pro

① Rotate the Lock Pro's rotary knob to align the internal nut with the key or cylinder adapter, and securely insert the key or cylinder adapter into the nut.

Diagram: [Shows aligning the Lock Pro with the key/adapter and inserting it.]

② Insert the four internal hex screws into the screw holes on both sides of the Lock Pro.

Diagram: [Shows tightening the internal hex screws on the Lock Pro.]

Step 6: Install the Magnet

① Install the magnet according to the actual installation position of your Lock Pro. It is recommended that the top edge of the Lock Pro's rotary knob and the magnet are horizontally aligned, with a distance of 20 to 40 mm between them.

② Peel off the adhesive tape on the back of the magnet, attach it to the door frame, and hold it firmly for at least 60 seconds until it is set.

Diagram: [Shows magnet placement on door frame, distance measurement 20-40mm, and holding it firmly.]

Note:

1. Place your magnet with the marked side facing the Lock Pro's rotary knob. If not done correctly, your device may not detect door opening and closing.
2. If the adhesive tape on the back of the magnet does not adhere properly, apply the additional double-sided tape to the marked side. Then, attach the magnet to your door frame.

Tip: After installation and calibration with the magnet, you can view your door's status and use features like Auto-Lock in our app.

Step 7: Add Lock Pro to SwitchBot App and Calibrate

① Remove the battery insulation tab. Once the Lock Pro is powered on, the LED indicator on the front will blink slowly blue, indicating that your device is in pairing mode. [Checkmark Icon] [Cross Mark Icon]

② Open our app and tap the "+" icon in the top right corner of the homepage, then select "Add Device". Search for the device icon and select it. Follow the on-screen instructions to add Lock Pro and complete the calibration process.

Step 8: Attach Temporary Support Strap

① If you chose Mounting Plate B for the installation of your Lock Pro, you must attach the temporary support strap as the final step. Select an angle as shown in the illustration below and attach the temporary support strap (blue) to your Lock Pro. Ensure the strap presses against the Lock Pro and remains taut.

② After 48 hours, hold your Lock Pro firmly and carefully remove the strap. Your Lock Pro can be used normally within the 48 hours.

Diagram: [Shows attaching the blue strap and then removing it after 48 hours.]

Congratulations! You are ready to use your device.

Precautions

• This product cannot lock/unlock your door if the batteries are dead. Regularly check the remaining battery level via our app or the LED indicator and remove the rechargeable lithium battery for charging if needed. Please also carry a physical key when leaving home to avoid being locked out.
• This product is intended for indoor use only.
• If you notice a malfunction of the product, please stop using it immediately and contact our customer support team.

Quick Button

After Lock Pro is calibrated, you can lock or unlock your door by briefly pressing the Quick Button. Other settings or disabling the button can be done via our app.

Status LED

Battery Charging

When your device's battery level drops below 20%, Lock Pro will emit a tone and a red light each time you lock or unlock it. In this case, charge the battery as soon as possible.

To charge: Open the battery cover, turn the two clip fasteners according to the markings, and then remove the rechargeable lithium battery for charging.

Diagram: [Shows opening the battery cover, turning clips, and removing the battery.]

Power Consumption

When Power Pack A is running low, the Lock Pro automatically switches to Power Pack B. Each power pack can be removed and charged individually.

Reset to Factory Settings

If you are no longer using Lock Pro, open our app, navigate to Lock Pro > Settings, and delete your device. After deletion, all data associated with your Lock Pro will be erased, and your device will be reset to factory settings. Please proceed with caution.

Please visit support.switch-bot.com for more information.

Learn More

For more information, please visit:

https://support.switch-bot.com/hc/en-us/sections/4408365198103

[QR Code for Learn More]

Specifications

• Color: Black
• Material: Aluminum-Magnesium Alloys, PC + ABS
• Size: 120 × 59 × 83.9 mm (4.7 × 2.3 × 3.3 in.)
• Weight: 420 g (14.8 oz.) (with batteries)
• Battery: 2 × rechargeable Lithium batteries, 2000 mAh each
• Working Environment: Indoor only
• Connectivity: 802.11 b/g/n, 2.4 GHz; WLAN + Bluetooth Low Energy
• Operating Temperature: -10 °C to 45 °C (14 °F to 113 °F)
• Operating Humidity: 10 % to 90 % RH

Troubleshooting

For more information on troubleshooting your device, please visit support.switch-bot.com/hc/en-us/sections/4408365197079 or scan the QR code below.

[QR Code for Troubleshooting]

Matter Settings

Scan the QR code below for the Matter setup guide.

iOS:

https://support.switch-bot.com/hc/en-us/articles/32092044419607

[QR Code for iOS Matter Setup]

Android:

https://support.switch-bot.com/hc/en-us/articles/32092031835031

[QR Code for Android Matter Setup]

Disclaimer

• This product is a precision device. SwitchBot assumes no responsibility for damage or malfunction caused by improper handling, such as dropping or shock during transport or installation.
• This product is intended for controlling the lock and not for anti-theft purposes. SwitchBot assumes no responsibility for accidents or damage occurring after the installation of this product.
• Always carry a physical key when leaving home, as SwitchBot is not responsible for door opening costs if you are locked out due to battery depletion or improper product use.
• This product is intended for indoor use only. SwitchBot is not responsible for damage or malfunctions caused by direct sunlight, wind, or rain.
• SwitchBot is not responsible for damage to the door surface or paint peeling when removing the product.
• SwitchBot is not responsible for issues arising from unauthorized repairs, modifications, or the use of counterfeit products for installation, repair, or modification.
• SwitchBot is not responsible for damage caused by natural disasters such as earthquakes, lightning strikes, wind and water damage, fires not caused by the product, third-party actions, intentional or negligent misuse by the customer, or other abnormal usage conditions.
• SwitchBot assumes no responsibility for consequential damages resulting from the use or inability to use this product (such as changes or loss of recorded content, loss of business profits, business interruptions, theft of property, lockout due to battery depletion).
• SwitchBot is not responsible for damages resulting from failure to comply with the contents of this manual.

Warranty

SwitchBot warrants to the original owner of the product that the product is free from material and workmanship defects. This limited warranty does not cover the following cases:

1. Products submitted after the expiration of the original limited warranty period.
2. Products that have undergone repair or modification attempts.
3. Products exposed to drops, extreme temperatures, water, or other operating conditions outside the product specifications.
4. Damage from natural disasters (including, but not limited to, lightning strikes, floods, tornadoes, earthquakes, or hurricanes, etc.).
5. Damage from misuse, improper handling, negligence, or accidents (e.g., fire).
6. Other damages not attributable to manufacturing defects of the product materials.
7. Products purchased from unauthorized dealers.
8. Consumable parts (including, but not limited to, batteries).
9. Natural wear and tear of the product.

Contact & Support

Setup and Troubleshooting: support.switch-bot.com

Support E-Mail: support@switch-bot.com

Feedback: If you have concerns or problems using our products, please send feedback via our app through the Profile > Help & Feedback page.