Akuvox X937 Quick Guide

Unpacking

Before using the device, check the device model and ensure that the shipped box includes the following items:

• 1x X937
• 1x Wall-mounting bracket
• 4x Plastic wall anchor
• 4x ST4x20 crosshead screw
• 2x M4x20 crosshead screw
• 1x Allen wrench
• 2x Diode
• 1x 11-Pin cable
• 2x 2-Pin cable
• 1x 10-Pin cable
• 1x Flush-mounting box

Product Overview

The device features a screen displaying time, date, and temperature. It includes a PS/ALS Sensor and a Camera. The interface shows:

• SPK-L1, SPK-L2: Speaker outputs on the left.
• SPK-R1, SPK-R2: Speaker outputs on the right.
• MIC-1, MIC-2, MIC-3, MIC-4: Microphone inputs.
• On-screen elements include: Call List, Device Control, Monitor, Garage-1, Andries, Darius, Lift, Custom APK, Kitchen Light, Igor Antonovich, Leanne, Kitchen Light-2, Lumir Sacharov, Garage-2, Arming, Unlock, SOS, Setting.

Before You Start

Tools needed (not included in shipped box)

• Cat Ethernet Cable
• Crosshead Screwdriver
• Electric Drill

Voltage and Current Specifications

It is suggested that use PoE or 12VDC 2A power adapter to power on the device.

AWG Sizes and Properties Table

Requirements

1. Place the device away from sunlight and light sources to prevent potential damage.
2. Do not place the device in high-temperature, humid environments, or surroundings impacted by magnetic fields.
3. Install the device securely on a flat surface to avoid personal injuries and property loss caused by device falling.
4. Do not use or place the device near heating objects.
5. Keep the device at least 2 meters away from light, and at least 3 meters away from windows and doors.

Diagrams illustrate placement recommendations:

• Direct sun through window: ❌ [direct sun]
• Indirect sunlight through window: ❌ [indirect sun]
• Close to light: ❌ [close to light]

Safety and Warnings

⚠️ Warning!

1. To ensure safety, avoid touching the power cord, power adapter, and device with wet hands. Do not bend or pull the power cord, or damage any components. Use only qualified power adapters and power cords.
2. Be careful not to stand on the area under the device to avoid personal injuries caused by hitting the device.

? Caution

1. Do not knock the device with hard objects.
2. Do not press down hard on the device screen.
3. Do not expose the device to chemical products such as alcohol, acid liquids, or disinfectants.
4. To prevent the device installation from becoming loose, ensure accurate diameters and depths of screw holes. If screw holes are too large, use glue to secure the screws.
5. Use a wet cloth to clean the device surface softly, and then wipe the surface with a dry cloth.
6. If there is an abnormal situation with the device, including uncommon sound or smell, power off the device and contact the Akuvox Technical Team immediately.

Wiring Interface

The device offers various connection points:

• Power Adapter: PWR_IN, PWR_GND.
• RJ45 Port: PoE+, Sensors, INPUT, RJ45, BELL, DOORBELL.
• Security Relay: NC1, COM1, NO1, RS485_A, RS485_B, GND.
• Door Lock (DC 30V): DC+, GND, Diode, Lock Terminals. Supports connection via COM1 or COM2.

Diagrams illustrate the wiring for power, network, relay, and door lock connections.

Note on Door Lock Wiring: To protect the device from potential damage caused by over-voltage, it is recommended to wire a diode into the circuit. Connect the anode of the diode to the negative cable of the lock, and connect the cathode of the diode to the positive cable of the lock.

Installation

Step 1: Flush-mounting Box Installation

1. With a flush-mounting box in the wall

1. A: According to the cable position, dig a square hole (height*width*depth=102*102*90mm) to accommodate all cables. Note: Size may need adjustment; ensure cables are routed or conduits reserved.
2. B: Take out the flush-mounting box, break out needed wiring holes, and lead wires through them.
3. C: Press the flush-mounting box into the square hole, ensuring it's flush with the wall surface. Fill gaps with cement or adhesive, matching the surrounding wall's decorative material. Wait for cement to dry.
4. D: Fix the wall-mounting bracket on the flush-mounting box using two M4x20 crosshead screws.

2. Without a flush-mounting box in the wall

1. A: Dig a square hole (height*width*depth=75*75*90mm) for cables. Note: If HDMI is not used, depth can be 70mm. Ensure cables are inside and routed.
2. B: Take out the wall-mounting bracket, align its cable hole with the wall opening, and adjust to a level position.

3. Secure bracket

1. A: Mark four fixing holes through the wall-mounting bracket onto the wall.
2. B: Take down the wall-mounting bracket. Use a 6mm drill to make four fixing holes, each 25mm deep.
3. C: Insert the plastic wall anchors into the fixing holes.
4. D: Fix the wall-mounting bracket on the wall with four ST4x20 crosshead screws.

Step 2: Device Mounting

1. A: Take out the main unit. Check that the two M4 set screws at the bottom are properly positioned (flush with or slightly protruding from the bottom surface). Do not tighten them inward.
2. B: Connect all cables to the device.
3. C: Hold the main unit, tilt the bottom outward. Slide the upper hooks into the top hooks of the wall-mounting bracket. Move the bottom backward until it fits flush against the bracket.
4. D: Use the Allen wrench to tighten the two M4 set screws.
5. E: The installation is completed. Remove the protective film.

Application Network Topology

The network topology shows a Door Phone connected via PoE to a network switch. Multiple X937 units are also connected via PoE. A PC (third party) can also be connected to the network.

Device Test

Please verify the device status after installation:

1. Network: Navigate to Setting > System Info to check the device's IP address and network status. Network is working properly if an IP address is obtained.
2. Intercom: Dial the callee's or APT number, and press the Dial icon [▶️] to make an audio call or press the Video icon [?] to make a video call. The call configuration is correct if the call is successful.
3. Access Control: Press the Unlock icon [?] on the monitor interface to unlock the door.

Warranty

1. Akuvox warranty does not cover intentional mechanical damage or destruction caused by improper installation.
2. Do not attempt to modify, alter, maintain, or repair the device yourself. Akuvox warranty does not apply to damages caused by anyone who is not a representative of Akuvox or an Akuvox authorized service provider. Please contact the Akuvox Technical Team if the device needs repair.

Get Help

For help or more assistance, contact us at:

• Website: https://ticket.akuvox.com/
• Email: support@akuvox.com

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Notice Information

Information contained in this document is believed to be accurate and reliable at the time of printing. This document is subject to change without notice. Any update to this document can be viewed on Akuvox's website: https://www.akuvox.com.

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