Worldline Self Series Integration Guide

1 Introduction

The Self series represents Worldline's new range of unattended devices designed for payment operations in various commercial segments such as service stations, transport, vending machines, and parking. Not all Self terminals support every segment or specific use case.

The Self/2000, Self/4000, and Self/5000 terminals are all-in-one units designed in compliance with EVA EPS standards. They can be easily mounted on the front or rear of kiosks and are built to withstand harsh weather conditions. The Self series is the latest generation of unattended payment terminals, leveraging experience from previous product lines like the iSelf series.

Note: Not all hardware components and interfaces described in this document (e.g., USB interfaces, serial ports, SAM slots, microSD slots) are supported by the ep2 payment solutions.

1.1 Presentation of Self/2000, Self/4000, and Self/5000 Payment Solutions

Self/2000: A contactless-only terminal.

Self/4000: Offers contactless, chip card, and magnetic stripe reader capabilities, along with a conventional physical numeric keypad.

Self/5000: A payment terminal with a touch display (no physical keypad) supporting various card reader types, including contactless, chip, and magnetic stripe.

1.2 Connectivity and Communication Diagrams of Self

Self/2000 Diagram: Shows a central unit with a 'Display touch', 'Fotocamera carte contactless', 'Slot MMC', and 'Slot SAM'. Inputs include 'Alimentazione USB' (9-16 Vmax, 2A). Outputs include 'Porta seriale COM0', 'Porta seriale COM2', 'USB-A', 'USB-A', 'Audio', and 'RJ45'.

Self/5000 Diagram: Similar to Self/2000, featuring 'Display touch', 'Fotocamera carte contactless', 'Slot MMC', and 'Slot SAM'. Inputs: 'Alimentazione USB' (9-16 Vmax, 2A). Outputs: 'Porta seriale COM0', 'Porta seriale COM2', 'USB-A', 'USB-A', 'Audio'.

Self/4000 Diagram: Similar to Self/5000, with 'Display touch', 'Fotocamera carte contactless', 'Slot MMC', and 'Slot SAM'. Inputs: 'Alimentazione USB' (9-16 Vmax, 2A). Outputs: 'Porta seriale COM0', 'Porta seriale COM2', 'USB-A', 'USB-A', 'RJ45', 'Audio'.

2 Module Description

2.1 Self/2000 Product Images

Visual representation of the Self/2000 device, showing its front interface (screen, contactless reader) and rear mounting bracket with ports.

2.2 Self/4000 Product Images

Visual representation of the Self/4000 device, showing its front interface (screen, keypad, contactless reader) and rear mounting bracket with ports.

2.3 Self/5000 Product Images

Visual representation of the Self/5000 device, showing its front interface (large touch screen, contactless reader) and rear mounting bracket with ports.

2.4 Technical Specifications

Operating Conditions

* 65 °C is the maximum operating temperature for user safety (IEC 60950). The product functions up to 70 °C without tampering issues.

Storage Conditions

2.5 Description of Output Connectors

A diagram illustrates the rear panel connectors: COM0 and COM2 (RJ11), Audio, Power, Device USB, Host USB, Maintenance Button/LED, Ethernet (RJ45), µSD slot, and 2x SAM slots.

Device USB: Uses Type B USB cables, with a maximum cable length of 5 meters.

COM0 and COM2 Connections: The device can connect via the COM0 or COM2 serial ports using RJ11 connectors.

LED and Contactless Logo: Displayed on the screen (Self/2000, Self/5000) or between the display and keypad (Self/4000). The CLESS logo is visible during transactions.

Touchscreen (Self/2000 and Self/5000): Features a full touch screen for settings and keypad input.

Keypad (Self/4000): Equipped with a mechanical keypad: 10 numeric keys, 4 function keys (correction/validation, cancel, reserved), and 2 contextual keys (*, #, or, up/down).

Maintenance Button and LED: Located on the rear. Used to activate LLT mode (solid red LED), maintenance mode (flashing red LED), or reboot (flashing red 3 times, then blue light). A green LED indicates normal operation.

Audio Output: Provided by a mono class D PWM amplifier, connectable to a 4 or 8 ohm speaker with a signal up to 3.3 V.

2.6 Professional Installation Requirements

The device is designed for energy saving via a 'standby mode'. Terminals are sold exclusively to qualified partners and integrators responsible for resale, integration, and professional installation. Qualified electricians are required for installation. The process must adhere to local safety and radio emission regulations. Applications include service stations, ticketing kiosks, vending machines, parking kiosks, and EV charging stations.

2.7 Maintenance Button

Pressing the button activates different modes indicated by LED colors: Solid red for LLT mode, flashing red for maintenance mode, solid red for production mode, and flashing or solid violet for R&D.

3 Requirements for Product Installation

Note: ESD protective clothing is required. All kiosk parts must be connected to ground with earth cables or braid.

3.1 Safety Requirements

The device complies with current PCI PTS safety requirements. Upon receipt, check for any signs of tampering, such as the keypad or suspicious cables. Tampering will trigger an 'Interruption!' message, rendering the device unusable. Contact the payment terminal help desk immediately if this occurs. Access to the terminal should be restricted to verified staff. Avoid placing the terminal in easily accessible or stealable locations. Regular verification of the chip card reader is recommended; the Self series does not require configuration due to PCI PTS5.x.

3.2 Mechanical Requirements for Kiosks

The kiosk panel can be metal or plastic, with a thickness between 2 and 5 mm, which is important for contactless performance. Kiosks can be painted, but grounding of Self/x000 modules is essential. The mounting surface must be flat. Metal parts near the antenna may distort performance.

3.3 ESD Recommendations

Metal kiosks must be grounded to protect internal electronics. Devices are tested for ESD resistance (contact ±8 kV, air ±16 kV). If using an EVA panel on a metal kiosk, ensure proper grounding as the gasket may interrupt the connection. If not using an EVA panel, the mounting screws provide grounding.

3.4 Contactless Best Practices

Self/2000, Self/4000, and Self/5000 devices have been tested vertically on 3 mm metal kiosks with and without EVA panels. Standard EMVCo performance is guaranteed with standard integration, but not if the device is installed within a kiosk surrounded by metal parts. The CLESS logo is displayed on the screen (Self/2000, Self/5000) or keypad (Self/4000) and must remain visible during transactions. Diagrams show recommended versus non-recommended integration with metal kiosks.

3.5 General Installation Recommendations

Installation Requirements: Ensure adequate space for installation, operation, and maintenance. Observe current safety regulations. Consider local payment safety requirements and their impact on the kiosk. Factor in ergonomics and local recommendations for disabled or visually impaired users. Consult environmental specifications, especially for cold or humid conditions, to maintain an internal temperature of at least -20 °C.

Indoor Use: No restrictions. Vertical installation is recommended, but slight angles (up to 35°) are acceptable for ergonomics. Protect PIN entry privacy.

Outdoor Use: Requires precautions. Ensure terminal waterproofing (especially for Self/4000 and Self/5000 hybrid card readers). Ensure screen readability in direct sunlight (especially for Self/2000 and Self/5000 touchscreens). Protect PIN entry privacy.

Mechanical Installation in Kiosk: Vertical integration is recommended for rain and sun protection. For indoor use, a maximum angle of 35° from vertical is allowed. For outdoor use, Self/4000 and Self/5000 must be mounted vertically (0° angle).

Rain/Water Protection: Use a sun visor or install in a niche. Connect drainage pipes to channel rainwater away from the kiosk. Vertical installation is mandatory for Self/4000 and Self/5000 to prevent water accumulation in the reader.

Sunlight Protection: Use a sun visor or install in a niche. Vertical installation aids in protection from sunlight and rain.

Privacy Protection: Integrators must provide side protection for PIN entry privacy. Leave at least 2 cm clearance on each side for wide smartphones.

4 Product Installation Procedure

The PCI hardware version label must be visible after installation. The centerline of control elements or input/output components should be 400 mm from the floor.

4.1 Product Mounted on Kiosk Panel

4.1.1 Prepare Kiosk

The product can be mounted directly onto the kiosk panel, requiring a cutout as detailed in the diagram. Dimensions are provided in millimeters.

4.1.2 Install Product

Secure the product using 4 M3 screws with a torque of 1 Nm ±0.2. Washers are recommended. Attention: The kiosk surface must be flat and free of holes or cracks to ensure IP65 dust and water resistance. The rear rubber gasket provides waterproofing between the kiosk panel and the product. 3D step files are available upon request.

4.2 Product Mounted on EVA Panel

4.2.1 Install Product

This requires a cutout matching the standard EVA EPS port module dimensions. Secure using 4 M4x12 studs and standard hex nuts with a torque of 1 Nm ±0.2. Washers are recommended. The product can be mounted on a custom EVA panel, which is supplied in the standard package. Secure with 4 M3 nuts and washers, torqued to 1 Nm ±0.2.

Attention: Safety regulations require the EVA panel to be securely connected to GND.

4.2.2 Various

The EVA panel must be mounted inside the kiosk to meet IP classification requirements and prevent removal of the Self/2000, Self/4000, and Self/5000 units.

4.3 Product Gasket

The sealing gasket must be mounted correctly to ensure IP classification. Attention: IP classification applies to the front side only: IP65 for Self/2000, IP44 for Self/5000 & Self/4000.

4.4 Drain Tube

This accessory is provided for Self/5000 and Self/4000 to channel water away from the kiosk. The use of a suitable Y-adapter for both tubes is recommended. Attention: IP classification applies to the front side only: IP65 for Self/2000, IP44 for Self/5000 & Self/4000.

5 Additional Boxes

Self series terminals can be enhanced with two types of additional boxes: the first for MDB functionality (MDB slave, version 4.2), and the second for communication, offering radio communication (4G/2G standard).

5.1 Self/2000, Self/4000, and Self/5000 - MDB Additional Box

5.1.1 Description

The Self MDB additional box powers Self/2000/4000/5000 products using MDB power supply (10-45V) via a 6-pin Molex connector.

5.1.2 Connectivity and Communication Diagrams

The diagram shows the MDB box connected to the Self/000x unit. Inputs are 'Alimentazione' (9V, 2A), 'Rilevamento', and 'USB'. Outputs connect to 'MDB o EXE Master Molex a 8 pin' and 'MDB Slave o EXE Master Molex a 6 pin (con alimentazione)'.

5.1.3 Pin Output Connector

The connector is MDB type with 6 pins (mini fit 87827 [MOLEX]). The Self MDB additional adapter connects via MDB slave and provides power from 10 to 45 V DC or 9 to 16 V directly to the unit.

5.2 Installation

5.2.1 Box Mounting

1. Disconnect the unit's power supply.
2. Remove the housing cover from the rear.
3. Insert the additional box. Slot 1 is for the Self MDB additional box; Slot 2 is for the Self 4G/BT additional box.
4. Secure with two screws using a torque of 0.8 Nm.

5.2.2 Insert SIM

Diagram shows the location for inserting a SIM card into the device.

5.2.3 Mount Antenna

Mount the antenna onto the 'main antenna' connector. Screw the antenna into the required connector. Replace the antenna tool. Attention: For FCC, IC, and normative compatibility, Bluetooth antenna gain (including cable loss) must be less than 0.56 dBi for 2.4 GHz. 4G mobile antenna gain (including cable loss) must be less than 2.15 dBi.

6 Cleaning Instructions

The external front side for the contactless reader should be cleaned gently and regularly with a damp cloth to keep the screen and touchscreen free of dirt and solvents. Disconnect all cables from the payment terminal before cleaning.

General cleaning rules:

• Use a soft cloth lightly dampened with soap and water for the external housing.
• The glass has a special surface treatment that requires careful cleaning.
• Do not clean electrical outlets.
• Never use solvents, detergents, or abrasive products, as they can damage plastic or electrical contacts.
• Avoid using liquids under pressure.
• Avoid exposing the terminal to direct sunlight.

7 Temperature and Humidity

Operating and Storage Conditions

• Operating Conditions: Max Relative Humidity: 85% at 40 °C (non-condensing). Temperature Range: -20 °C to +65 °C. Operating Temperature: -20 °C to +70 °C.
• Storage Conditions: Max Relative Humidity: 85% at 55 °C (non-condensing). External Temperature Range: -20 °C to +70 °C.

* 65 °C is the maximum operating temperature for user safety (IEC 60950). The product functions up to 70 °C without tampering issues.

7.1 Environmental Specifications

Average device power consumption in standby: Low.

Storage Conditions: Front impact resistance: IK09.

Vibration Resistance: Per NF EN 60068-2-6 and the following conditions (10 test sequences per axis): 5 Hz to 9 Hz with 3.3 mm amplitude; 9 Hz to 200 Hz with 10 m/s² acceleration; 200 Hz to 500 Hz with 15 m/s² acceleration. 30 mn resistance at each resonance frequency.

Continuous Shock Resistance: Per NF EN 60068-2-29. 500 shocks in each direction, 1/2 sinusoidal 25g-6ms.

Natural Events: IP65 water and dust resistance (Self/2000 front only); IP44 (Self/4000, Self/5000 front only).

Degradation Specifications: Vandalism resistance, tamper and attack resistance certification.

7.2 CE Marking

The CE Marking certifies that the product complies with relevant EU harmonization regulations: RED Directive 2014/53/EU and RoHS Directive 2011/65/EU with amendment (UE) 2015/863.

7.3 FCC Declaration

The FCC Declaration of Conformity mark certifies that the following products: Self/2000, Self/4000, Self/5000 comply with FCC Part 15 regulations. This Class (B) digital apparatus complies with Canadian license-exempt RSS standards. Changes or modifications not expressly approved by the responsible party for compliance may void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used according to instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits for the general population. It must be installed to maintain at least 20 cm distance from all persons and must not be co-located or operated in conjunction with any other antenna or transmitter.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

7.4 Environment (WEEE; Batteries and Packaging)

This device is labeled according to the European Directive 2012/19/UE on Waste Electrical and Electronic Equipment (WEEE) and Directive 2006/66/CE on batteries and accumulators. These provisions require producers and manufacturers to be responsible for the collection, treatment, and recycling of equipment and batteries at the end of their useful life.

Associated symbols indicate that WEEE and used batteries must not be disposed of but collected separately and recycled. Packaging waste must also be collected separately for proper disposal and recycling. Recycling electrical and electronic equipment and used batteries correctly ensures the safety of people's health and the environment. Contact your retailer for further details on the implemented solution for product and battery disposal.

The local contact is available at: worldline.com/merchant-services/contacts