PURCHASE
- Push the [button 1]. "Purchase" is activated.
- Enter the amount and confirm with [OK button]. The amount is separated (e.g., euros/cents) with a period. Amounts less than '1' are registered with a '0.' at the beginning.
- Depending on the card type, it must be inserted in the chip card reader, held up to the contactless reader, or pulled through the magnetic swipe reader. If the customer uses the wrong reader for their card, they will be instructed to use the proper reader.
- The amount is displayed for the customer to read. When using a card with an associated PIN, the customer is instructed to enter the PIN code (4 to 6 digits) and confirm with [OK button]. When using a card without a PIN, only the amount must be confirmed. Generally, customers do not need to do anything further for a contactless payment of a small amount. The transaction can be interrupted by pressing [STOP button]. Timeout: If a transaction is not concluded within 30 seconds, the process is aborted.
- Payments are processed and, when appropriate, authorised online. Chip cards: The card must remain inserted in the chip reader during the transaction until the instructions appear to remove the card.
- Receipt is printed out. Follow the terminal's instructions: If the customer's signature is necessary, request it.
- To print a copy of the receipt: Push the [button 1]. To not print a copy of the receipt: Push the [button 2]. If no button is pushed, a copy is automatically printed after 10 seconds.
Example:
[amount] [OK button]
[PIN] [OK button]
[button 1]: Copy or [button 2]: No copy
REVERSAL/CANCELLATION
With this function, the last transaction that was carried out is cancelled.
- Push the [button 3]. "Cancellation" is activated.
- Enter the terminal's password and confirm with [OK button]. (For the password, see the configuration sheet.)
- The amount of the previous transaction is displayed; confirm it with [OK button].
- Cancellation is processed and, when appropriate, authorised online.
- Receipt is printed out.
- To print a copy of the receipt: Push the [button 1]. To not print a copy of the receipt: Push the [button 2]. If no button is pushed, a copy is automatically printed after 10 seconds.
Example:
[password] [OK button]
[button 1]: Copy or [button 2]: No copy
CREDIT (REFUND)
If a transaction can no longer be cancelled (see “Cancellation”), a credit can be issued.
- Push the [button 4]. "Credit" is activated.
- Enter the terminal's password and confirm with [OK button].
- Enter the amount and confirm with [OK button]. The amount is separated (e.g., euros/cents) with a period. Amounts less than '1' are registered with a '0.' at the beginning.
- If the DCC function is activated: Enter the date of the original transaction and confirm with [OK button].
- The amount is shown and the card requested.
- Depending on the card type, it must be inserted in the chip card reader, held up to the contactless reader, or pulled through the magnetic swipe reader.
- The cashier signs the receipt for confirmation.
Example:
[password] [OK button]
[amount] [OK button]
[date] [OK button]
DAILY SETTLEMENT (CLOSE-OUT)
During the daily settlement, all processed transactions are delivered and closed out, and all amounts are credited. A daily settlement should be performed at least once a day, ideally after the store has closed. The daily and shift counters are reset to '0'. During the shift handover, you can review transactions from that period. The shift handover is for information purposes only and does not replace a daily settlement.
TIPS!
- Software updates occur at night when shifts are closed. Therefore, do not open a new shift in the evening after daily closing is complete.
- After an "end of shift", cancellations can no longer be carried out.
Use the [STOP button] to access the terminal's main menu. Select Function [button 2] (Balances) and then [button 3] (Daily closing).
ENQUIRIES AND SETTINGS
Enquiries (journal)
Use the [STOP button] to access the terminal's main menu. Select function [button 3] (Queries).
The following options are available:
- Shift counter (current status of the present shift)
- Daily counter (current status since the last daily settlement)
- TRX Log Info (current status of transactions following the last data transmission)
- Print DCC rate (optional)
- Print last ticket
Settings
Use the [STOP button] to access the terminal's main menu. Select function [button 4] (Settings).
The following options are available:
- TRM language (change the language)
- Service PW
- Keypay tones
NOTES ABOUT THE UNIT
PLEASE NOTE! Worldline carries out software updates at night to enable uninterrupted use of your payment terminal during the day. For this reason, your payment terminal must be left switched on at night with a constant Internet connection.
| Function | Description | Buttons |
|---|---|---|
| An audible warning signal sounds during the payment procedure | When general errors occur during the payment procedure, the terminal will repeatedly sound an audible warning signal and display the request "terminal back to cashier please". This message can be stopped by pressing the [left function key]. | [left function key] |
| Setup > password is requested | Call up the main menu with the [STOP button]. Select [button 5] for the Setup function. The following terminal-specific functions can be carried out. Access to this menu item requires the terminal password. | [STOP button] [button 5] [Password] |
| Configuration | The terminal retrieves the latest configuration parameters. | [STOP button] [button 5] [button 1] |
| Initialisation | Individual or all card issuers are reinitialised. | [STOP button] [button 5] [button 2] |
| SW update | The terminal loads the latest version of the software. Caution! Downloading the software can take several minutes. Never pull out the plug. | [STOP button] [button 5] [button 3] |
| Trm reset | This function is available only to service technicians and is protected with a special password. | [STOP button] [button 5] [button 4] |
| Info | The terminal ID and current version of the software are displayed. | [STOP button] [button 5] [button 5] |
| Print configuration | The current configuration is printed out. Note: This detailed printout requires a significant amount of paper. | [STOP button] [button 5] [button 6] |
| Print HW info | This function is available only to service technicians and is protected with a special password. | [STOP button] [button 5] [button 8] |
| System | Use this function only if requested by our hotline. | [STOP button] [button 5] [button 9] |
CHANGING PAPER ROLL
YOMANI XR Autonom
1. Open the printer cover.
2. Insert the new paper roll.
3. Feed the paper end through the slot.
YOMANI XR Compact
1. Open the printer cover.
2. Remove the old roll.
3. Insert the new roll.
4. Feed the paper end through the slot.
DETAILED USAGE INSTRUCTIONS
Are you looking for detailed information about your payment terminal? You can find the complete usage instructions on our website.
worldline.com/merchant-services/terminals
Your local point of contact can be found at: worldline.com/merchant-services/contacts
