Dyson Gen5detect User Manual

In the box

Your machine will come with one, or both, of the cleaner heads shown here.

• Main body: Showing the bin and battery attached.
• Fluffy Optic™ cleaner head: A soft fluffy brush bar housed within the cleaner head. It has an electrical connector end that can attach to the end of the wand or directly to the machine. A precisely-angled blade of light makes invisible dust visible on hard floors.
• Digital Motorbar™ cleaner head: A brush bar located inside the cleaner head and a suction control slider located on the front. Dyson DLSTM technology monitors brush bar resistance and adapts power across different floor types. Hair removal vanes prevent tangling around the bristles.
• Charger: A one-piece unit with the plug, connector end, and cable. Charges your vacuum with or without a dock.
• Combination tool: Two tools in one – a wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.
• Wall dock: A rectangular dock that needs to be fixed to a wall with screws. The Dyson cordless vacuum drops into the wall-mounted charging dock, ready for your next clean.
• Dyson wand with Built-in dusting and crevice tool: Convenient for on-the-spot cleans. Stored inside the wand is a ready-to-go crevice tool for on-the-spot cleans.
• Hair screw tool: Anti-tangle conical brush bar spirals hair off and into the bin. Motor-driven cleaning for smaller spaces.
• Fabric and mattress tool: A wide, triangular shaped nozzle. Removes dust, dirt, and allergens from mattresses and upholstery.
• Stubborn dirt brush: A short nozzle with stiff bristles on the underside. Stiff nylon bristles dislodge ground-in dirt from coarse carpets, high traffic areas, and car interiors.
• Low-reach adaptor: With an elbow joint, fitted between the bin and the tool. Bends to comfortably reach down low. Engineered to clean further under low furniture by adjusting the wand angle up to 90°.
• Wand clip: A plastic clip that attaches to the wand. Clips to your vacuum's wand to hold tools.
• Scratch-free dusting brush: The Scratch-free dusting brush has a head made of soft bristles for cleaning delicate surfaces. Gentle on delicate surfaces. Self-cleaning – a rotating cuff keeps the soft bristles clear of dust.
• Awkward gap tool: The Awkward gap tool is long and slim, with a 22° twist, for cleaning tight gaps and hard-to-reach places.
• Light pipe crevice tool: Pliable bristles and felt bumper strip on a narrow, tapered tool. Crevice tool with LED lights lets you reach into dark, narrow spaces and see where you're cleaning.
• Extension hose: A flexible hose engineered from tough wire and durable plastic. Adds up to 61cm of flexible reach to any tool attachment, to clean up high or down low in your home or car.
• Up-top adaptor: Bends and locks at different angles. For effective cleaning in hard-to-reach high areas of your home.
• Soft dusting brush: Enclosed in a skirt of soft nylon bristles for gentle, vacuum-assisted dusting of delicate objects and surfaces.

Some tools may not be included. You can buy additional tools at www.dyson.com.au or www.dyson.co.nz.

Getting started

Press the red button on the LCD screen to start the machine ▶️.

Using the LCD screen

Your machine has three power modes for different tasks. Change power modes quickly using the silver Selection button ?.

• Eco mode: Maximum run time for longer cleans all around your home. The screen shows the machine set to Eco mode with a full battery in green ? to indicate the longest battery life.
• Auto and Med mode: Medium mode for the optimum balance of power and run time. Attach your cleaner head or Hair screw tool to activate Auto mode. Suction power automatically adapts to dust levels. The screen shows the machine set to Auto or Med mode with a blue battery ? indicating medium battery life.
• Boost mode: Designed for intensive spot cleaning of ground-in dirt. The screen shows the machine set to Boost mode with a red battery ? indicating the shortest battery life.

Dust particle display

A piezo sensor continuously sizes and counts dust particles at the inlet. Your machine categorises, counts, and displays the amount of particles picked up. Bars will rise and fall depending on the amount of debris and dust detected – showing you in real-time when your area is clean.

• Blue bars ?: High volume, continue cleaning.
• White bars: Medium volume, continue cleaning.
• Green bars ?: Low volume, move onto the next area.

Connecting the wand

Arrow showing the end of the wand connecting to the cleaner head. Diagram showing the connection of the wand onto the main body, with the wand release button aligned with the top of the main body.

The LCD screen

Control the settings on your machine using the Selection button ?. To enter the settings menu, press and hold the silver button until the menu screen appears. Press the silver button to move through the options within the settings menu.

Hold the button to open an option ?️.

• Language
• Alerts
• Serial numbers

Settings Menu Options

• Language: Allows you to select your screen's language preference. To change the language, press and hold the Selection button until the language list appears. Tap the Selection button to scroll through the list to your preferred language. Press and hold the button until the countdown ends. A green tick ✔️ will appear on the screen to show your language selection is complete. To cancel, release the button during the countdown. Example languages shown: English, Español.
• Alerts: Allows you to set the onscreen alerts to On or Off.
• Serial numbers: Allows you to view your machine's serial numbers. Press the Selection button to move through the settings sequence until you reach Serial numbers. Press and hold the button to select this option. Press the button to move through your serial numbers information.

The Exit menu screen is the final option in settings ↩️.

For more information and support for your machine go online: www.dyson.com.au/support or www.dyson.co.nz/support

Run time countdown

When the battery needs charging, your machine will pulse three times and a Low run time icon will appear on the screen. Low run time will be in amber ?, or red ? when in Boost mode. When your battery is empty, a red warning icon will appear on the screen.

Battery health and Boost advice

To get the best performance and life from your battery, use Eco or Auto/Med mode. If you use Boost mode frequently, a message may appear to help you conserve your battery life.

• Low power modes maintain battery health ❤️.
• Battery empty: A red screen with an icon of a plug being connected to the power supply ? indicates the battery is empty and needs charging.
• Battery health is shown on the batteries on the screen ??? (large, medium, small; grey indicates empty, red indicates very low).

Exit settings menu ↩️.

Alerts

The alerts you might see are:

• Airway obstructed: Your machine has a blockage that needs removing. Ensure your machine is turned off before removing a blockage. A pair of spectacles observing the bottom of a cleaner head is an obstruction warning directing you to investigate a blocked cleaner head.
• High storage temperature: Your machine is being stored in a place where the temperature is too high. Move your vacuum to a cooler place. A vacuum handle icon surrounded by four three-pronged, red heat symbols ? signals your vacuum is too hot and should be stored clear of a heat source.
• Cold temperature: Your machine is too cold. Move your vacuum into a warmer environment and leave to warm up. An alert icon with 'Machine too cold' wording ?.
• Non-Dyson battery: A non-Dyson battery has been detected. If you are not aware that you are using a third-party battery for your machine, this may be a counterfeit. Use genuine parts to protect your machine ?️.
• Refer to compliance and safety information.
• Clean filter: Your filter needs cleaning. Please refer to 'Washing your filter'. After cleaning, leave to dry for at least 24 hours before reattaching it to your machine. An alert icon with a filter graphic and '24+' ⏳ reminds you to leave your filter to dry for 24hrs after washing.
• Filter not sealed: Your filter isn't properly fitted. Twist your filter anti-clockwise and pull it away from your machine. Reattach to your machine, twisting it clockwise until it locks into place.

Change alert settings

You can turn the alert motor pulse off. Your motor will no longer pulse, but run time alert information will continue to be displayed on the LCD screen when your machine needs your attention. Turning off alerts will not turn off the blockage alert pulsing, to ensure you clear any blockages and prevent damage to your machine.

Make sure you have entered the settings menu. Tap the Selection button to move through the options. Press and hold the button to select the 'Alerts' option. Tap the button until your selection is highlighted. Hold it down until the countdown ends and a tick appears ✔️. To cancel, release the button during the countdown.

The Alerts screen allows you to choose On or Off. The Alert settings menu reads On, Off, Exit ↩️.

Learn more about your LCD screen. View video on your owner's page.

Caring for your floors

Check that the underside of the cleaner head or tool is clean and free from any objects that may cause damage. Before vacuuming your flooring, rugs, and carpets, check the manufacturer's recommended cleaning instructions. The brush bar on your machine can damage certain carpet types and floors. Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this happens, it is recommended to vacuum without the motorised floor tool and consult with your flooring manufacturer.

Charging your machine

You can use your machine immediately, or charge it partially, without the need to fully charge before first use. Connect to the charger, either directly or in the dock. The blue LEDs on both sides of the battery will flash during charging. When the battery is fully charged, both LEDs will light for five seconds. Your battery is fully charged when the display shows 100%. Your machine won't operate or charge if the ambient temperature is below 5°C (41°F). This is designed to protect both the motor and battery.

The charger connected from the power supply using the wall dock. The charger connected from the power supply directly into the front of the battery.

Changing your click-in battery

If you have additional click-in batteries, it is recommended that you alternate the batteries to maintain even performance.

Removing your battery: Push the Battery release button ? at the front of the battery unit, and slide the battery off your machine. Charge the battery.

Refitting your battery: Align your battery with the handle and slide it in. Push firmly until it clicks into place ✔️.

Arrows showing the location of the Battery release button at the front of the battery unit, and the battery coming off the handle when the button is pressed. The battery is then shown being replaced on the base of the handle, clicking into place.

Emptying your bin

Empty as soon as the dirt reaches the MAX level – don't overfill. Using your machine when the dirt is above the MAX line may affect performance and require more frequent filter washing. Overfilling your bin could result in inaccurate readings on the particle graph. Make sure your machine power is turned off before removing your wand or releasing the bin.

• Remove your wand: Press the grey wand release button ?, on the top of the wand, and pull the wand away from the bin.
• Release the dirt: Hold the machine over the bin, pointing downwards. Firmly push the red bin release button ?. The bin will slide down, cleaning the shroud as it goes, and the bin base will open. The bin base won't open if the red bin release button isn't pushed down all the way.
• Minimise dust contact: Cover your bin tightly in a dustproof bag while you empty. Remove your bin carefully, seal the bag tightly, and dispose.
• Close the bin: Push the bin base upwards until your bin and bin base click into place ✔️.

Illustration of the bin being emptied into a bag. The bin lid closing with an audible click and the bin being pushed upwards with another click once it is fully in place.

Cleaning your bin

If you need to clean your bin, empty it as shown in the 'Emptying your bin' section. Press the red button located on the bin runner to release the bin and slide your bin off the runner. Clean your bin using a damp, lint-free cloth. Make sure that your bin and seals are completely dry before refitting. Your bin isn't dishwasher safe, and the use of detergents, polishes, or air fresheners to clean your bin isn't recommended, as it may damage your machine.

The bin being removed and the location of the bin release lever on the underside of the bin runner. The bin being pushed back into position on the bin runner. The bin base being closed as the bin is slid back onto its runner and into position.

Clearing blockages

Disconnect your machine from the charger before looking for blockages. Make sure your machine power is turned off and be aware of sharp objects. Leave your machine to cool down before looking for blockages. Do not use your machine when looking for blockages as this could cause injury. If your machine detects a blockage, the motor will pulse ⚡, and you won't be able to use your machine until the blockage has been cleared. If you try to use your machine when the motor is pulsing, it will automatically cut out.

• Check the main body: Remove the bin and check for blockages in the main body of your machine, paying particular attention to the air inlet, located on the right-hand side of the machine just below the point where the bin joins the main body. Make sure any blockages are completely cleared and all parts are fitted before using your machine.
• Check the wand and cleaner head: Check the wand for blockages. With the wand removed from the machine, check for blockages at both ends of the wand. Check your cleaner head for blockages, following the instructions to remove the brush bar, where necessary. Turn the cleaner head over to check for obstructions on the brush bar and air inlet.
• Re-assemble your machine: Refit all parts securely before using your machine. Clearing blockages isn't covered by your guarantee.

Clearing obstructions from your Digital Motorbar™ cleaner head

Your Digital Motorbar™ cleaner head doesn't have a washable brush bar. To maintain optimum performance, check your brush bar regularly and clear any obstructions. Make sure your machine is disconnected from the charger and your machine power is turned off. Do not put any part of your machine in a dishwasher or use detergents, polishes, or air fresheners.

• Remove your brush bar: Press the cleaner head release button ? on the end of the wand. Place the cleaner head upside down. Use a coin to unlock the end cap. Turn the end cap and remove it from your brush bar. Do not wash the end cap. Slide your brush bar out of the cleaner head. The lock located on the side of the cleaner head is rotated 90° anti-clockwise to release the end cap, and the brush bar can be removed.
• Look for obstructions: Clear any debris from your brush bar. Check inside the cleaner head and remove any debris or blockages. Your Digital Motorbar™ cleaner head and brush bar aren't washable. Wipe over with a damp lint-free cloth. A graphic shows an X-ray style view of a brush bar inside a cleaner head, with a green arrow indicating the brush bar being pulled out to the right.
• Refit your brush bar: Push the end cap back on to your brush bar and slide it back into the cleaner head. Turn the end cap 90° clockwise into the locked position. The diagram shows the lock in a horizontal position for removal (unlock symbol at 90° anti-clockwise) and a lock symbol at 90° clockwise for securing.

Clearing blockages from your Hair screw tool

Your Hair screw tool doesn't have a washable brush bar. To maintain optimum performance, check your brush bar regularly and clear any obstructions. Make sure your machine is disconnected from the charger and your machine power is turned off. Do not put any part of your machine in a dishwasher or use detergents, polishes, or air fresheners.

• Remove the cover and brush bar: Remove the Hair screw tool from the wand or machine. Push the base plate open. Press the red lever down ? to release the cleaner head cover. Pull the cleaner head cover off the main body of the tool. The location of the lever to release the brush bar is located at the back of the Hair screw tool.
• Look for obstructions: Pull your brush bar firmly to remove it from the main body. Check and remove any obstructions from all three parts of your Hair screw tool. Your Hair screw tool isn't washable. Wipe over with a damp lint-free cloth.
• Re-assemble the Hair screw tool: Put your brush bar back into position and press firmly until it clicks back into position ✔️. Check the red locking lever is in the unlocked position. Align the cleaner head cover with the guide on the main body. Push it down until it clicks into position. Push the red locking lever up until it clicks into position and push the base plate back into place. Slide the housing back on to the brush bar and push the lever on the back of the Hair screw tool upwards to lock.

Washing your filter

Wash your filter at least once a month to maintain optimum suction power. Important: Your filter must be completely dry before putting it back into your machine. Your machine could be damaged if used with a damp filter. For more information and support videos for your machine visit: www.dyson.com.au/support or www.dyson.co.nz/support

• Twist off: Twist your filter anti-clockwise and pull it away from your machine. The filter is located at the rear of your machine.
• Tap: Before washing your filter, tap it gently over a bin to remove any loose dust and debris. Holding the filter by the hard, plastic end, tap the other end over the bin.
• Wash: Wash the pleated paper element of your filter first, under warm, running tap water ?, with the foam element facing downwards. Next, wash the foam element of your filter with the foam element still pointing downwards. Holding your filter on its side, run warm water over the outside of the foam element, gently rubbing your filter to remove the dirt. Repeat washing until the water runs clear.
• Shake and dry: Empty the filter and shake it firmly to remove excess water. Keep shaking until there's no water coming from the filter. Place the filter on its end and leave to dry for at least 24 hours in a well-ventilated, warm place. An alert graphic with '24+' ⏳ reminds you to leave your filter to dry for 24hrs after washing. The filter is left to dry with the pleated filter end facing downwards. After cleaning your filter, thoroughly wash your hands using anti-bacterial soap. Check that the filter unit is completely dry. To refit, position the filter unit in place on the main body and twist clockwise until it clicks into place ✔️. Do not dry your filter in a dishwasher, washing machine, tumble dryer, oven, microwave, or near a naked flame. Important: Your filter must be completely dry before you put it back into the machine. Your machine could be damaged if used with a damp filter.

Washing your Fluffy Optic™ brush bar

Your Fluffy Optic™ cleaner head has a washable brush bar. To maintain optimum performance, check and wash your brush bar regularly. Make sure your machine is disconnected from the charger and your machine power is turned off. Do not put any part of your machine in a dishwasher or use detergents, polishes, or air fresheners.

• Remove your brush bar: Press the cleaner head release button ? on the end of the wand. Place the cleaner head upside down. Push the end cap up fully and pull the brush bar out of the cleaner head. Remove the end cap from the brush bar. Do not wash the end cap. Slide your brush bar out of the cleaner head. The end cap is located at the side of the cleaner head. Push this upwards to unlock the brush bar.
• Wash and dry your brush bar: Hold your brush bar under running water ? and gently rub to remove any lint or dirt. Stand your brush bar upright as shown. Leave to dry completely for at least 24 hours. The brush bar has an open end and a closed end. Stand upright, with the closed end facing upwards, to dry.
• Refit your brush bar: Before refitting, check that your brush bar is completely dry. Reattach the end cap to your brush bar. Slide your brush bar into the cleaner head. Push the end cap back down to the closed position. The end cap should be attached to the cleaner head at an angle less than 90°, any angle greater than this will not allow the end cap to close.

Cleaning your optic lens

To maintain optimum performance, keep your lens clean. Only clean the lens when the cleaner head is not attached to your machine. Use a soft, dry, lint-free cloth to wipe the lens.

Scratch-free dusting brush

Tool may not be included. Compatible with Dyson Gen5detect™, Dyson V15 Detect™, Dyson V12 Detect Slim™, Dyson Outsize™, Dyson V11™, Dyson Cyclone V10™, Dyson V8™ and Dyson V7™ vacuums.

• Step 1: Attach the Scratch-free dusting brush directly to your vacuum or to the extension hose for delicate cleaning.
• Step 2: Switch on your vacuum with the extension hose. Hold the vacuum with one hand and the Scratch-free dusting brush with your other, using a pencil-like grip. Do not press the Scratch-free dusting brush too hard against surfaces. The ultra-soft bristles should be the only part of the tool that contacts surfaces.
• Self-cleaning: When you notice dust starting to build up on the bristles during or after use, use the built-in self-cleaning function. With your vacuum switched on, lift the cleaning cuff until you hear a click ✔️, so it completely covers the bristles. Rotate it five times ?????. This hygienically cleans the dust from the bristles and sucks it into the bin. After five rotations, move the cleaning cuff back down, until you hear a click ✔️. Your bristles are now dust-free. Only use the self-cleaning function when the Scratch-free dusting brush is attached directly to the vacuum.

The Scratch-free dusting brush has soft dusting bristles at the top and a solid base. A green arrow points upwards just above the area of the base that attaches to the vacuum or extension hose. A section of the base has been moved up to cover the bristles completely.

Awkward gap tool

Tool may not be included. Compatible with Dyson Gen5detect™, Dyson V15 Detect™, Dyson V12 Detect Slim™, Dyson Outsize™, Dyson V11™, Dyson Cyclone V10™, Dyson V8™ and Dyson V7™ vacuums.

• Step 1: Attach the Awkward gap tool directly to your vacuum.
• Step 2: For cleaning standard surfaces, such as skirting boards, use the tool in its original (straight) position.
• Step 3: If you are using the tool to reach a tight or awkward gap, rotate the tool to its 22° angle until you hear a click ✔️. This allows you to reach further and clean more.

Maintenance tip: To clean, wipe the tool clean with a damp cloth.

A long, thin tool with an angled end. Twist the base of the tool round until you hear a click.

Cleaning your tools

Do not put any part of your machine in a dishwasher or use detergents, polishes, or air fresheners. Wipe with a damp, lint-free cloth, without touching the connector end. Make sure your tools are completely dry before using. Some tools may not be included.

Combination tool, Scratch-free dusting brush, Awkward gap tool, Extension hose, Soft dusting brush, Stubborn dirt brush, Low-reach adaptor, Light pipe crevice tool, Up-top adaptor, Fabric and mattress tool.

Looking after your machine

To always get the best performance from your machine, it's important to clean it regularly and check for blockages.

• Look after your machine: If your machine is dusty, wipe with a damp lint-free cloth. Check for blockages in the cleaner head, tools, and main body of your machine. Wash your filter regularly and leave to dry completely. Do not use detergents or polishes to clean your machine.
• Look after your battery: To get the best performance and life from your battery, use Eco or Auto/Med mode. Your machine won't operate or charge if the ambient temperature is below 5°C (41°F). This is designed to protect both the motor and battery.
• Your serial numbers: You can find your serial numbers on your machine, battery, charger, and in your screen settings. For more information and support for your machine go online: www.dyson.com.au/support or www.dyson.co.nz/support