Pioneer LED TV One-Year Limited Warranty
Definitions
Warrantor: Best Buy
Product: New Pioneer-branded television.
The Warrantor warrants to the original purchaser that the Product shall be free of defects in original manufacturer material or workmanship for a period of one (1) year from the date of purchase (the "Warranty Period"). For this warranty to apply, the Product must be purchased in the United States or Canada from a Best Buy authorized dealer of Pioneer brand products, packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date of purchase. The purchase date is printed on the receipt provided with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by an authorized Warrantor repair center or store personnel, Warrantor will, at its sole option:
- Repair the Product with new or rebuilt parts.
- Replace the Product at no charge with new or rebuilt comparable products or parts.
Products and parts replaced under this warranty become the property of Warrantor and are not returned. If service of Products or parts are required after the Warranty Period expires, all labor and parts charges must be paid by the customer. This warranty lasts as long as you own your Pioneer Product during the Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store or from a Best Buy online website (www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the Product to any Best Buy store. Ensure the Product is in its original packaging or packaging that provides equivalent protection.
To obtain warranty service in the United States and Canada, call 1-888-287-7658. Call agents can diagnose and correct the issue over the phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores or websites to the original purchaser of the product in the country where the original purchase was made.
What does the warranty not cover?
- Customer instruction/education.
- Installation.
- Set up adjustments.
- Cosmetic damage.
- Damage due to acts of God, such as power surges.
- Accidents.
- Misuse, unintentional or intentional.
- Abuse, unintentional or intentional.
- Negligence.
- Commercial purposes/use, including but not limited to use in a place of business, communal areas of a multiple dwelling condominium or apartment complex, or otherwise used in a place other than a private home.
- Modification of any part of the Product, including the antenna.
- Damage due to incorrect operation or maintenance.
- Connection to an incorrect voltage or power supply.
- Outages, static, or other problems with over-the-air reception of television broadcast signals.
- Attempted repair by any person not authorized by Warrantor to service the Product.
- Products sold "as is" or "with all faults."
- Consumables, including but not limited to batteries (e.g., AA, AAA, C, etc.).
- Products where the factory applied serial number has been altered or removed.
- Loss or Theft of this product or any part of the product.
Additional Exclusions and Limitations
- Failures or Damage caused by contact with liquids, gels, or pastes.
- Up to three (3) pixel failures (dots that are dark or incorrectly illuminated) grouped in an area smaller than one tenth (1/10) of the display size, or up to five (5) pixel failures throughout the display. (Pixel-based displays may contain a limited number of pixels that may not function normally.)
- Problems with delay in motion or action of video images while playing first-person style video games.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. WARRANTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR LOST PROFITS.
WARRANTOR MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY PERIOD.
SOME STATES, PROVINCES, AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Product Support and Legal Information
Product support: 1-888-287-7658 (For US and Canada)
PIONEER and the Pioneer logo are registered trademarks of Pioneer Corporation, and are used under license.
This product is distributed and warranted by Best Buy Purchasing, LLC.
©2023 Best Buy China LTD. All rights reserved.
Visit us online: www.usca.pioneer-tv.com