Pioneer DMHWT6000NEX 10.1-inch Floating Multimedia Receiver Limited Warranty

Warranty

Pioneer Electronics (USA) Inc. (Pioneer) warrants that Pioneer® Car/Marine Electronics, Speaker, and Accessory Products distributed by Pioneer in the USA and Canada that fail to function properly under normal use due to a manufacturing defect when installed and operated according to the owner's manual will be repaired or replaced with a unit of comparable value, at Pioneer's option, without charge for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be new or rebuilt at Pioneer's option.

This Limited Warranty applies to the original or any subsequent owner of this Pioneer product during the warranty period, provided the product was purchased from an authorized Pioneer dealer in the USA or Canada. Proof of purchase showing the date of original purchase (e.g., a sales receipt) is required. If service is required, notice must be provided within the warranty period, and the product must be delivered, transportation prepaid, from within the country of purchase no later than 14 days after notice is given. The owner is responsible for removal and installation of the product. Pioneer will pay to return the repaired or replacement product within the country of purchase.

Product Warranty Period

(Runs from date of product delivery from first retail sale)

What is Not Covered

This Limited Warranty applies only to Pioneer products purchased from an authorized Pioneer dealer. Products purchased from any other source are sold strictly "AS IS" and "WITH ALL FAULTS," with no warranties, express or implied, including implied warranties of MERCHANTABILITY and FITNESS FOR A PARTICULAR PURPOSE. Pioneer is not liable for any consequential or incidental damages. Some states and provinces may not allow the exclusion or limitation of these damages, so the above limitation may not apply.

This warranty does not cover products used in trade, business, or industrial/commercial applications. It also does not apply if the product has been subjected to power exceeding its published rating. Coverage excludes cosmetic scratches, damage or defects from unauthorized alterations or modifications, accidents, collisions, misuse, abuse, use of unauthorized parts or labor, improper installation or maintenance, lightning or power surges, subsequent damage from leaking, inoperative batteries, or batteries not conforming to owner's manual specifications. Costs for parts or labor that would otherwise be covered under warranty but obtained from sources other than Pioneer are not included. Altered, defaced, or removed serial numbers void this warranty.

No Other Warranties

To the fullest extent permitted by law, Pioneer makes no representations or warranties, and accepts no conditions, regarding this product except as stated herein. Pioneer limits its obligations under any implied warranties and conditions, including but not limited to, warranties of MERCHANTABILITY and FITNESS FOR A PARTICULAR PURPOSE, to the duration of the warranty period. No warranties or conditions apply after the warranty period. Some states and provinces may not allow limitations on implied warranty duration, so these limitations may not apply. This warranty grants specific legal rights, and other rights may vary by state or province. If any provision of this limited warranty is deemed invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect.

To Obtain Service

To receive warranty service in the USA or Canada, present your sales receipt showing the place and date of original transaction. Contact one of the following:

• Your Authorized Pioneer Dealer: May repair or replace your unit or refer you to an Authorized Pioneer Service Company. Contact information should be on your sales receipt.
• Pioneer Customer Support: For advice on the optimal service option based on your product model and location. Call 1-800-421-1404 or visit www.pioneerelectronics.com (USA) or www.pioneerelectronics.ca (Canada), navigate to "Support," then "Contact Us."
• Authorized Pioneer Service Company: Can perform repairs for most Car/Marine Electronics, Speaker, and Accessory products. Visit www.pioneerelectronics.com (USA) or www.pioneerelectronics.ca (Canada), navigate to "Support," then "Find a Service Center."

Shipping Your Unit for Service

IMPORTANT: YOU MUST FIRST CONTACT PIONEER TO GET RETURN AUTHORIZATION. DO NOT SEND YOUR PRODUCT WITHOUT CONTACTING CUSTOMER SUPPORT.

If you have a return authorization number, package the product carefully and send it transportation prepaid via a traceable, insured method to an Authorized Pioneer Service Company or Pioneer. Use adequate padding material to prevent transit damage. Include your name, address, and a telephone number where you can be reached during business hours.

For product questions, contact Pioneer Customer Support as described above or write to:

Customer Support, Pioneer Electronics (USA) Inc.
P.O. Box 1720, Long Beach, California 90801 USA
1-800-421-1404

Dispute Resolution

If a dispute arises after an initial request to Customer Support, Pioneer offers its Complaint Resolution Program at no charge. In the USA, this program must be used before exercising rights under the Magnuson-Moss Warranty Act, though state law may permit filing suit without using the program. To use the program, call 1-800-421-1404. Explain the problem, steps taken for repair during the warranty period, and the name of the authorized Pioneer dealer. A resolution number will be issued. Pioneer will investigate and respond in writing within forty (40) days, either detailing actions to resolve the dispute or explaining why no action will be taken.

Keep This Information and Your Sales Receipt in a Safe Place

Model No.: __________________________
Purchased From: ______________________________________
Serial No.: __________________________
Delivery Date: ___________________________

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