Pioneer Warranty Information

Pioneer Warranty Information

Pioneer – Warranty

The Authorized Pioneer Distributor (Distributor) established in the country of first purchase of this product (as indicated in this Warranty Certificate) guarantees, based on the terms specified below, that this product is free from material and construction defects.

Warranty Terms:

  1. The warranty is valid in all countries listed in this Certificate for a period of 1 year from the date of first purchase.
  2. If, during the warranty period, this product does not function correctly, an Authorized Service Point (APS) will remedy the defect preventing the product's intended use, free of charge for labor and parts.
  3. This warranty will only be honored with the original invoice, a legible receipt, and a correctly completed Warranty Card presented to the Authorized Service Point (APS). Pioneer reserves the right to refuse free warranty repair if the above documents are incomplete or illegible.
  4. The Distributor may, at its sole discretion, repair or replace the defective product.
  5. All warranty repairs are performed by an Authorized Service Point (APS). Costs of repairs performed by unauthorized service points will not be reimbursed. The warranty does not cover damage incurred during such repairs.
  6. The warranty does not cover products used for commercial, business, or other purposes related to economic activity.
  7. The warranty does not apply in cases other than material or construction defects, and specifically does not cover:
    • Periodic inspections, maintenance, and servicing, and replacement of parts due to normal wear and tear during operation;
    • Damage resulting from accidents, negligence, modifications, use of parts other than Pioneer parts, improper use, installation, and packaging;
    • Damage resulting from lightning strikes, flooding, fire, acts of war, civil unrest, incorrect voltage connection, improper ventilation, or any other events beyond the Distributor's control;
    • Speakers subjected to excessive power exceeding their rated capacity;
    • Products with altered, removed, missing, or illegally modified serial numbers;
    • Cases of non-compliance with the instructions in the User Manual, as well as warnings contained in this Instruction (Instructions) and other relevant documentation.
  8. The Distributor is not liable for damage to audio/video data carriers or other equipment used with the product.
  9. This warranty applies to any person who has legally acquired possession of the product during the warranty period.
  10. The buyer may claim repair of damage solely on the basis of the warranty. Pioneer Corporation and Pioneer Europe NV are not responsible for the costs of repair or replacement, nor for any damage arising directly or indirectly from the product's malfunction.
  11. This warranty applies exclusively to products sold in one of the countries listed in this document and remains in effect for products that have been exported to another listed country after purchase.
  12. This warranty supplements statutory rights or other rights available to the buyer under applicable law. The warranty does not affect any additional warranty terms granted to the buyer in the country of purchase.

Authorized Distributors and Service Points

Country Distributor Contact Information
ANDORRA R.AC.EL C/ Les Boigues, S/N°, AD700 Les Escaldes
+37 681 08 81
E-mail: serveitecnic@racel.ad
AUSTRIA Please refer to Germany
BELGIUM Pioneer Europe NV Haven 1087, Keetberglaan 1, 9120 Melsele
+32 (0)70 70 05 02
E-mail via website form: Dutch Support | French Support
BOSNIA HERZEGOVINA Please refer to Romania
BULGARIA Global Electronic Distribution Maritsa municipality, Voyvodinovo, Velovitsa locality, block 2, 4000 Plovdiv
+359 882 668 090
E-mail: global@pioneer.bg
CROATIA Please refer to Romania
CYPRUS Novario Holding LTD (Cyprus/Greece) 27 Andrea Araouzou Str. - Flat 301, 1076 Nicosia
+357 22 460056
CZECH REPUBLIC BaSys CS, s.r.o. Sodomkova 1478/8, 102 00 Praha 10 - Hostivar
+420 234 706 700
E-mail: info@basys.cz
DENMARK Please refer to Sweden
ESTONIA Digisound OÜ Kanali Tee 4, 10112 Tallinn
+372 60 244 01
E-mail: info@digisound.ee
Website: www.digisound.ee
FINLAND Oy Audioimport Group Kinnunen Ab Palkkitie 10, 84100 Ylivieska
+358 207699860
E-mail: info@audioimport.fi
FRANCE Pioneer Europe NV (Pioneer France) 6 Avenue du Marais, 95816 Argenteuil Cedex
+33 810 810 205
E-mail via website form: www.pioneer-car.eu/fr/fr/assistance-produits
GERMANY Pioneer Electronics (Zweigniederlassung der Pioneer Europe NV) Hanns-Martin-Schleyer-Strasse 35, 47877 Willich 1
+49 (0)2154 913 0
E-mail via website form: www.pioneer-car.eu/de/de/support
GIBRALTAR Liberty Electronics LTD 63/65 Main Street, 10001
+350 200 796 79
GREECE One of One P.C. Benaki Str. 1, 166 72 Vari, Athens
+30 216 4002 004
E-mail: service@oneofone.gr
HUNGARY BaSys Magyarorszagi Kft. H-2045 Törökbálint, Tópark utca 9
+36 23 887 920
E-mail: szerviz@basys.hu
ICELAND Please refer to Sweden
IRELAND Pioneer Europe NV (UNITED KINGDOM) Salamanca, First Floor, Wellington Street, SL1 1YP Slough, UNITED KINGDOM
+44 (0) 208 836 3501
Website: www.pioneer-car.eu/uk/support
ITALY MPA TECH Srl a socio unico Via Roberto Lepetit, 8, 20045 Lainate (MI)
+39 02 5410 7859
E-mail: info@mpatech.it
Servizio Informazioni Clienti: +39 02 5412 5389
LATVIA Digisound OU Latvijas filiale Lielirbes iela 17a, Rīga, LV-1046
+371 67 610 111
E-mail: info@digisound.lv
LITHUANIA Digisound OÜ Kanali Tee 4, 10112 Tallinn, Estonia
+370 685 52416
E-mail: vytautas@digisound.ee
LUXEMBOURG Pioneer Europe NV Haven 1087, Keetberglaan 1, 9120 Melsele, Belgium
+352 34 20 80 86 09
E-mail via website form: Dutch Support | French Support
MACEDONIA Please refer to Romania
MALTA R.V. Electronics Ltd. Factory AT2, Marsa Industrial Estate, Giusepppe Garibaldi Str., Marsa MRS 9083
+356 21314765
E-mail: ray@rve.com.mt
MONTENEGRO Please refer to Romania
NORWAY Please refer to Sweden +47 22093055
POLAND Tele-Radio-Video - Serwis / DSV Bokuniewicz Jankowski spółka jawna UI. Boh. Getta Warsz. 18, 81-609 Gdynia
+48 58 624 34 67 | +48 58 624 50 09
E-mail: piotech@trv.com.pl
Plac Kaszubski 8, 81-350 Gdynia
+48 58 661 28 00
E-mail: market@dsv.com.pl
PORTUGAL Pioneer Europe NV - Portugal Agent SMSPT Rua largo da Feira, Bloco 1, Loja 3, 7860-004 Moura
+351 21 757 60 70
E-mail via website form: www.pioneer-car.eu/pt/pt/support/contactform
ROMANIA Sun Audio Electronics S.R.L. Str. Tamasi nr 20, hala 3A, Ilfov, 070000 Buftea
+40 21 222 1428
E-mail: office@sunaudio.ro
SERBIA Please refer to Romania
SLOVAKIA BaSys SK s.r.o. Stará Vajnorská 37/C, 831 04 Bratislava
+421 2 49 10 66 11
E-mail: info@basys.sk
SLOVENIA Primaline d.o.o. Celovška cesta 280, 1000 Ljubljana
+386 1 510 31 30
E-mail: info@primaline.si
SPAIN SIT&B Barcelona, S.L. / Atlantic Traders SL / Jumarpe S.L. C/ Cerdanya 10-12, 1ª planta, 08173-Sant Cugat del Vallès
+34 935 543 019
E-mail via website form: www.pioneer-car.eu/es/es/soporte

Canary Islands:
Atlantic Traders SL: Poligono Industrial. El Mayorazgo, Subida al Mayorazgo, 4 F, 38110 Santa Cruz de Tenerife
+34 922 309 292
Jumarpe S.L.: C/ Arguineguin 37, 35010 Las Palmas de G. Canarias
+34 928 23 25 15
SWEDEN SonoAuto Brodalsvägen 1B, 433 38 Partille
+46 (0)31 444412
E-mail: service@sonoauto.se
SWITZERLAND Sacom S.A. Erlenstrasse 27, 2555 Brügg
+41 32 366 85 85
E-mail: sc@autometer.ch
THE NETHERLANDS Pioneer Europe NV Haven 1087, Keetberglaan 1, 9120 Melsele
0900-7466337
E-mail via website form: www.pioneer-car.eu/nl/nl/support
TURKEY Digicom Elektronik Pazarlama A.Ş Halkalı Merkez Mah. Atlas Sok. DİGİCOM PLAZA Sit. No.12/8
+90 212 470 06 00
E-mail: info@digicom.com.tr
UNITED KINGDOM Pioneer Europe NV Salamanca, First Floor, Wellington Street, SL1 1YP Slough
0208 836 3501
Website: www.pioneer-car.eu/uk/support
UKRAINE E-mail via website form: www.pioneer-car.eu/eur/support

PDF preview unavailable. Download the PDF instead.

CWC0625PL Adobe PDF Library 10.0.1 Adobe InDesign CS6 (Windows)

Related Documents

Preview Pioneer Consumer Warranty Terms and Conditions
Official terms and conditions for Pioneer's consumer warranty, covering product defects, warranty period, exclusions, and distributor responsibilities.
Preview Pioneer Consumer Warranty Terms and Conditions
Official Pioneer Consumer Warranty document detailing product coverage, exclusions, and authorized distributor contact information across various countries. Learn about your warranty rights and service.
Preview Pioneer DMHWT6000NEX 10.1-inch Floating Multimedia Receiver Limited Warranty
Pioneer's limited warranty for the DMHWT6000NEX 10.1-inch Floating Multimedia Receiver, covering car/marine electronics, speakers, and accessories. Details include warranty period, exclusions, service procedures, and dispute resolution.
Preview Pioneer 2009 In-Car Entertainment and Navigation Guide
Discover the 2009 Pioneer In-Car Entertainment and Navigation Guide. This comprehensive catalog details Pioneer's advanced range of automotive audio and navigation products, including NavGate systems, headunits, speakers, amplifiers, and subwoofers. Enhance your driving experience with high-fidelity sound and intelligent navigation.
Preview Pioneer LED TV One-Year Limited Warranty Information
Comprehensive details on the one-year limited warranty for Pioneer LED TVs, including coverage, service procedures, and exclusions. Understand your Pioneer TV warranty terms.
Preview Pioneer 2009 In-Car Entertainment Guide: Advanced Audio & Navigation
Explore Pioneer's comprehensive 2009 catalog of in-car entertainment systems, featuring advanced navigation, high-fidelity audio components, headunits, speakers, and subwoofers. Discover solutions designed for superior sound quality, customization, and an enhanced driving experience.
Preview Pioneer ELITE VSX-23TXH / VSX-21TXH Operating Instructions Manual
Comprehensive operating instructions and user manual for the Pioneer ELITE VSX-23TXH and VSX-21TXH audio/video multi-channel receivers. Learn about setup, connections, playback, and advanced features for an immersive home theater experience.
Preview Pioneer DEH-P5150UB Operation Manual
This comprehensive operation manual provides detailed instructions for the Pioneer DEH-P5150UB car receiver, covering setup, features, audio adjustments, and connectivity options for CDs, USB, and iPod.