Roborock Qrevo Curv

Robotic Vacuum Cleaner User Manual

Read this user manual with diagrams carefully before using this product and store it properly for future reference.

Contents

Safety Information

WARNING

CAUTION

Grounding Instructions

This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug.

The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING

Improper connection of the equipment-grounding conductor can result in a risk of electric shock.

Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

This appliance is for use on a nominal 120-V circuit and has a grounding attachment plug that looks like the plug illustrated in sketch A in Grounding methods. Make sure that the appliance is connected to an outlet having the same configuration as the plug. No adapter should be used with this appliance.

Grounding methods

Diagram Description: Shows three methods for grounding an electrical appliance. Sketch (A) shows a standard grounded outlet with a three-prong plug connected to a grounded outlet box. Sketch (B) shows an adapter used to connect a two-prong plug to a three-prong outlet, with a metal screw connecting the adapter's ground tab to the outlet box. Sketch (C) shows a close-up of a grounding pin (AA200) on a plug.

Battery and Charging

International Symbols Explanation

FCC/IC Statement

Compliance Information

Product Name Robotic Vacuum Cleaner with Charging Dock
Product Model Robotic Vacuum Cleaner Model: V10VIV
Empty Wash Fill Dock: EWFD26LRR
Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
Correspondence of the responsible party in USA Roborock Technology Co.
ROOM 1227, 12TH FLOOR, 1000 N. WEST STREET, WILMINGTON, DE 19801
support@roborock.com

Product Overview

A1 Robot (Top View)

Note: Press any button to pause a running robot.

Components:

A2 Robot (Bottom View)

A3 Robot (Top Cover Removed)

A4 Mop Cloth Mount

Note: Secure the mop cloths flat in place.

A5 Mop Cloth

A6 Dustbin

A7 Power Cord

A8 Disposable Dust Bag

A9 Empty Wash Fill Dock (Back View)

A10 Empty Wash Fill Dock

Installation

B1 Important Information

Notes:

B2 Assembly

B3 Positioning the Dock

Place the dock on a hard, flat floor (wood/tile/concrete etc.), flat against a wall, and reserve a space of at least 0.9 m (2.96 ft) in height, 0.46 m (1.51 ft) in width, and 1.2 m (3.94 ft) in depth. Make sure that the location has good WiFi coverage for a better experience with the mobile app. Plug in and make sure that the status indicator light is on.

Notes:

B4 Powering On & Charging

Press and hold the power button to turn on the robot. Wait until the power indicator light is steady, and then place the robot in front of the dock. Make sure the dock is plugged in. Then, press the dock button, and the robot will automatically return to the dock for charging. The robot is equipped with a built-in high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged.

Note: The robot may not be turned on when the battery is low. In this case, place the robot on the dock for charging.

Connecting to the App

1. Download the App

Search for "Roborock" in the App Store or Google Play or scan the QR code to download and install the app.

2. Reset WiFi

Press and hold the WiFi and Power buttons simultaneously until you hear the “Resetting WiFi” voice message. The reset is complete when the power indicator light flashes blue slowly. The robot will then wait for a connection.

Note: If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.

3. Add Device

Open the Roborock app, tap the "Add Device" or "+" button and add your device following the in-app guide.

Notes:

Instructions for Use

Turning On/Off

Press and hold the power button to turn on the robot. The power indicator light will come on, and the robot will be on standby.

Press and hold the power button to turn off the robot and complete the cleaning cycle.

Note: The robot cannot be turned off when it is being charged.

C1 Filling the Clean Water Tank

Open the dock cover, lift the clean water tank, open its lid, and then fill it with tap water. After filling, close the lid, lock the latch, and then put the clean water tank back to the dock.

Notes:

Starting Cleaning

Press the clean button to start cleaning. The robot will plan its cleaning route and in each room, it firstly draws out edges and then fills the room in a zigzag pattern. In so doing, the robot cleans all rooms one by one, thoroughly and efficiently.

Notes:

Spot Cleaning

Press and hold the power button to start spot cleaning. Cleaning range: The robot cleans a 1.5 m (4.9 ft) × 1.5 m (4.9 ft) square area centered on itself.

Note: After spot cleaning, the robot will automatically return to the starting point and be on standby.

Pause

When the robot is running, press any button to pause it, press the play button ▶️ to resume cleaning. Press the dock button on a paused robot to send it back to the dock.

Note: Placing a paused robot on the dock manually will end the current cleanup.

Sleep

If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator light will flash every few seconds. Press any button to wake the robot up.

Notes:

DND Mode

The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period, or set whether to enable auto top-up, emptying and drying, to dim indicator lights, or lower the volume of the voice message during the DND period.

Mop Washing

During cleaning, the robot automatically determines when it should return to the dock for mop washing and water tank refilling to maximize its mopping performance. To manually start washing, tap the corresponding button in the app. Press any button to stop washing.

Notes:

Emptying

After cleaning, the robot will return to the dock and auto-emptying will begin as needed. To manually start emptying, press the dock button on the docked robot or tap the corresponding button in the app. Press any button to stop emptying.

Notes:

Drying

After mop washing or after cleaning, drying will begin as needed. To manually start or stop drying, tap the corresponding button in the app.

Notes:

Charging

After cleaning, the robot will automatically return to the dock to charge. Press the dock button to send the paused robot back to the dock. The power indicator light will breathe during robot charging.

Note: If the robot fails to find the dock, it will automatically return to its starting position. Place the robot on the dock manually to recharge.

Error

If an error occurs, the power indicator light will flash red or the status indicator light will be steady red. A pop-up notification will appear in the app and a voice alert may sound.

Notes:

Resetting the System

If the robot does not respond when a button is pressed or cannot be turned off, reset the system by removing the magnetic top cover and pressing the Reset button.

Note: After resetting the system, existing settings such as scheduled cleaning and WiFi will be restored to factory settings.

Restoring Factory Settings

If the robot does not function properly after a system reset, power it on. Press and hold the Power and Dock buttons simultaneously, then press the Reset button until you hear the “Restoring factory settings. This will take about 5 minutes.” voice message. The robot will then be restored to factory settings.

Routine Maintenance

Note: The frequency of replacement may vary with the actual situation. If abnormal wear occurs, replace the parts immediately.

D1 Main Brushes

Notes:

D2 Side Brush

D3 Omnidirectional Wheel

Note: The omnidirectional wheel bracket cannot be removed.

D4 Main Wheels

D5 Dustbin

Note: To prevent blockage, only use clean water without any cleaning liquid.

D6 Washable Filter

Note: Do not touch the surface of the filter with hands, brushes, or hard objects to avoid potential damage.

D7 Mop Cloths

Note: A dirty mop cloth will affect the mopping performance. Clean it before use.

D8 Robot Sensors

D9 Moving the Dock

To move the dock, grip the handle on the back with one hand and the inner side of the front board with the other hand. Do not lift the dock base directly to prevent the dock from falling off.

D10 Dirty Water Tank

Notes:

D11 Charging Contacts

D12 Replacing Disposable Dust Bag

Notes:

Note: Make sure the disposable dust bag is properly installed to avoid waste escaping and damaging the dock.

D13 Cleaning Tray Module

Basic Parameters

Robot

Model V10VIV
Battery 14.4 V/6400 mAh (TYP) lithium-ion battery
Rated Input 20 V 1.5 A
Charging Time Approx. 4 hours

Note: The serial number is on a sticker on the underside of the robot.

Empty Wash Fill Dock

Model EWFD26LRR
Rated Input Voltage 120 V~
Rated Frequency 60 Hz
Rated Input (Dust collection) 6 A
Rated Input (Hot-water mop washing) 12 A
Rated Input (Charging & drying) 1 A
Rated Output 20 V 1.5 A

Environmental Protection Description

Removing the battery

Note: The following information applies only when disposing of the robot and should not be followed for day-to-day operations.

The chemical substances contained in the built-in lithium-ion battery of this product can cause environmental pollution. Before disposing of this product, remove the battery. The battery should then be properly recycled either through local authorities or by providing the batteries to a battery recycling facility.

How to remove the battery:

  1. Operate the robot without connecting to the dock until it runs out of battery.
  2. Turn off the robot.
  3. Unscrew the battery cover.
  4. Remove the battery cover.
  5. Press the latch to pull out the battery connector and remove the battery.

Notes:

Common Issues

Issue Solution
Unable to power on
  • Battery low. Put the robot on the dock and charge it before use.
  • Battery temperature too low or too high. Only use the robot within the range of 4-40°C (39-104°F).
Unable to charge
  • Dock not connected to power. Check whether both ends of the power cord are properly connected.
  • Poor contact. Clean the charging contacts of the dock and the robot.
  • Check that the status indicator light is on.
Slow charging
  • When used at high or low temperatures, the robot will automatically reduce its charging speed to extend battery life.
  • Charging contacts dirty. Wipe them with a dry cloth.
Unable to return to dock
  • Too many obstacles near the dock. Move it to an open area.
  • Robot too far from the dock. Place it closer and retry.
Abnormal behavior
  • Restart the robot.
Noise during cleaning
  • The main brushes, side brush, or main wheels may be jammed. Turn off the robot and clean them.
  • The omnidirectional wheel may be jammed. Use a screwdriver to remove it for cleaning.
Unable to connect to WiFi
  • WiFi disabled. Reset the WiFi and try again.
  • Poor WiFi signal. Move the robot to an area with better WiFi.
  • Abnormal WiFi connection. Reset the WiFi, download the latest app version and retry.
  • Unable to connect to WiFi abruptly. There may be an error with your router settings. Contact Roborock Customer Service for help with troubleshooting.
Is power always being drawn when the robot is on the dock?
  • The robot will draw power while it is docked to maintain battery performance, but the power consumption is extremely low.
Does the robot need to be charged for at least 16 hours for the first three uses?
  • No. Lithium-ion batteries have no memory effect. The robot can be used once fully charged.
The robot does not resume cleaning after recharging
  • Make sure that the robot is not in DND mode. DND mode will prevent auto top-up.
  • If the robot is placed manually on the dock or sent to dock by pressing buttons, it will not be able to resume cleaning.
The robot begins to miss certain spots
  • The wall sensor, cliff sensors, or carpet sensor may be dirty. Clean them with a soft, dry cloth.
Scheduled cleaning is not working
  • Keep the robot charged. Scheduled cleaning can only begin when the battery level is above 15%.
The status indicator light is steady red
  • Voltage error. Check that the local voltage meets the requirements listed on the dock.
  • Check clean water tank placement or refill the tank as required.
  • Check dirty water tank placement or empty the tank as required.
  • The cleaning tray module or cleaning tray filter is not installed or not properly installed.
Reduced emptying performance or unusual noise when emptying
  • The main brushes or main brush cover is not properly installed. Check and install in place.
  • The filter, air duct, suction inlet, air inlet, dustbin, or disposable dust bag is blocked. Clean to remove blockages.
Reduced mop washing performance
  • The mop cloths are not attached properly. Stick them on the mounts flat in place.
  • The floor is dirty. Change the mop washing mode to "Deep" in the app for better cleaning.
Unable to start auto-drying
  • Auto-drying is disabled. Check in-app settings.
  • If the robot departs the dock during drying, the drying will end in advance.
  • In a humid environment, it is recommended to extend the drying duration in the app to improve the drying performance.
Unable to auto-empty
  • Auto-emptying is disabled. Check in-app settings.
  • Dock dust container cover is not installed. Check and install.
  • Auto-emptying will not be triggered if the robot returns to the dock without cleaning.
  • The robot will not auto-empty after returning to the dock in DND mode. Adjust cleaning or DND period, or start emptying manually.
  • Auto-emptying will not be triggered if the robot is moved to the dock manually. Start emptying manually.
  • The battery level is lower than 10%. Charge the robot until the battery reaches 10%.
Unable to wash the mop cloths
  • The mop cloths will not be washed if not used.
  • If the robot does not start from the dock or no dock is found on the app map, it will not return to the dock for mop washing.
  • Check clean water tank placement or refill the tank as required.
  • Check dirty water tank placement or empty the tank as required.
  • Check that the cleaning tray module or cleaning tray filter has been correctly installed.
Unable to wash the mop cloths with hot water
  • Check that Mop Washing with Hot Water is enabled in the app.
Unable to extend the mop cloth
  • Check that the FlexiArm Design Extended Mopping feature is enabled in the app.
  • The mop cloth will only extend along walls and certain obstacles.
  • Check if the mop extension structure is stuck.
The side brush is unable to extend
  • Check that the FlexiArm Design Extended Cleaning feature is enabled in the app.
  • The side brush does not extend for every corner or every time when the robot cleans along the wall.
  • Check whether the side brush is jammed.
Models: QREVOCURV, V10VIV, EWFD26LRR, Qrevo Curv V10VIV Robot Vacuum Cleaner, Qrevo Curv V10VIV, Qrevo Curv, Robot Vacuum Cleaner, Vacuum Cleaner, Cleaner

File Info : application/pdf, 17 Pages, 127.86KB

PDF preview unavailable. Download the PDF instead.

roborock-robotic-vacuum-mop-QREVOCURV-owenrs-manual Adobe InDesign 17.4 (Macintosh) 3-Heights(TM) PDF Optimization Shell 5.9.1.5 (http://www -tools.com)

Related Documents

Preview Roborock Qrevo Curv Robotic Vacuum Cleaner User Manual
Comprehensive user manual for the Roborock Qrevo Curv robotic vacuum cleaner, covering safety information, product overview, installation, operation, maintenance, and troubleshooting.
Preview Roborock Qrevo Curv Robotic Vacuum Cleaner User Manual
Comprehensive user manual for the Roborock Qrevo Curv robotic vacuum cleaner, covering safety information, product overview, installation, operation, routine maintenance, basic parameters, and troubleshooting common issues.
Preview Roborock Qrevo Curv Series Robotic Vacuum Cleaner User Manual
User manual for the Roborock Qrevo Curv Series robotic vacuum cleaner, providing detailed instructions on setup, operation, maintenance, and troubleshooting.
Preview Roborock Qrevo CurvX Robotic Vacuum Cleaner User Manual
Comprehensive user manual for the Roborock Qrevo CurvX robotic vacuum cleaner, covering safety information, product overview, installation, app connection, usage instructions, maintenance, and troubleshooting.
Preview Roborock Qrevo Curv Series Robotic Vacuum Cleaner User Manual
Comprehensive user manual for the Roborock Qrevo Curv Series robotic vacuum cleaner, covering safety information, product overview, installation, app connection, usage instructions, routine maintenance, basic parameters, and troubleshooting common issues.
Preview Roborock Qrevo S Robotic Vacuum Cleaner User Manual
Comprehensive user manual for the Roborock Qrevo S Robotic Vacuum Cleaner, detailing safety instructions, product overview, installation, app connectivity, usage instructions, routine maintenance, technical specifications, environmental protection, and troubleshooting.
Preview Roborock Qrevo Curv Assembly Instructions and Parts Diagram
Comprehensive assembly instructions and detailed parts breakdown for the Roborock Qrevo Curv robotic vacuum cleaner, guiding users through component identification and assembly steps.
Preview Roborock Qrevo Slim Robotic Vacuum Cleaner User Manual & Guide
Comprehensive user manual for the Roborock Qrevo Slim robotic vacuum cleaner, covering setup, operation, maintenance, troubleshooting, and safety instructions.