Roborock Qrevo Curv Robotic Vacuum Cleaner User Manual

English Contents

• Safety Information
• International Symbols Explanation
• Product Overview
• Installation
• Connecting to the App
• Instructions for Use
• Routine Maintenance
• Basic Parameters
• Common Issues

Safety Information

WARNING

• For the purposes of recharging the battery, only use the detachable docking station Roborock EWFD26HRR or EWFD27HRR provided with this product.
• The product must be switched off and the plug must be removed from socket outlet before cleaning or maintaining the product.
• In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
• The docking station can only be used to charge the robotic vacuum cleaner equipped with a 14.4 V/6400 mAh (TYP) lithium-ion battery.

CAUTION

• Only use the product in accordance with the User Manual. Any loss or damage caused by improper use will be borne by the user.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Make sure dustbin, washable filter, dust bag, side brush, mop cloths, main brushes and main brush cover are installed in place before cleaning.
• Do not use the product to clean hard or sharp objects (such as decoration wastes, glass, and nails) to avoid scratching the robot, the dock or the floor.
• Do not sit or stand on the robot or dock.
• To prevent corrosion or damage, do not use any disinfectant and only use cleaning solution recommended by Roborock.
• Do not put any low objects (such as shoes, mats) near raised areas like stairs. Otherwise, the robot may fall down caused by malfunctional sensors.
• To prevent water damage, make sure that the floor where the robot operates is free of water.
• Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, a slide, or top of furniture.
• Keep hair, loose clothing, fingers, and all body parts of people and pets away from seams, openings and moving parts of the product to avoid possible injury.
• Do not operate the product in a room where an infant or child is sleeping.
• Do not carry the robot using vertical bumper, magnetic top cover, side brush or bumper. Do not move the dock by lifting dock base.
• Do not use the dock to pick up stones, paper scraps, or other objects that may block the air duct.
• Do not use the robot or dock to vacuum any burning or smoking items such as cigarettes, matches, hot ashes, or any flammable or explosive items such as lighters, gasoline, or toner used in printers or copiers.
• Place the dock on a hard, flat floor. Keep the dock, robot, and power cord away from fire and heat sources like a heating radiator. Avoid humid and narrow spaces or locations where the robot may be suspended in the air.
• Do not place any object on top of the robot or dock, near the suction inlet of the dock, or cover them with any item (including dust-proof cover).
• Do not use without dust bag.
• Do not operate the product if it has been damaged in any way. Contact customer service for help.
• Always operate the device in well-ventilated areas to prevent overheating.
• Roborock disclaims all liability for indirect, incidental, or consequential damages resulting from the use, misuse, or inability to use this product. This disclaimer does not affect any statutory rights that may not be disclaimed under applicable law.
• Do not rinse the robot and the dock.

Battery and Charging

WARNING

• Always use a properly grounded power outlet to minimize the risk of electric shock. If such a socket is not available, consult an electrician to make one available.
• Be sure that the supply voltage meets the requirements listed on the dock.
• To prevent potential smoke, heat, or fire, only use the battery, charger, power cord, dock, and other accessories provided with the product.
• Do not use the product with any type of power adapter, as this may cause danger and void the warranty.
• Do not discard waste batteries. Leave them with a professional recycling organization.
• If the dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protection measures.
• If the product is left unused for a long period, store it in a cool, dry place after having it fully charged, unplugged, and switched off. Recharge it at least every three months to avoid battery overdischarge.
• To transport the product, be sure to unplug the dock, switch off the robot, and empty water tanks. Use of the original packaging is advised.

International Symbols Explanation

PROTECTIVE EARTH (Protective Ground) symbol [symbol IEC 60417-5019 (2009-02)] becomes [Protective Earth symbol].

Product Overview

A1 Robot (Top View)

• Power/Clean: Press and hold [power/clean button] to turn the robot on or off. Press [start-cleaning-button] to start cleaning.
• Power Indicator Light:
  • White: Battery level ≥ 15%
  • Red: Battery level < 15%
  • Breathing: Charging or starting up
  • Flashing red: Error
  • Breathing blue: Remote viewing
  • Flashing blue slowly: Waiting for WiFi connection
  • Flashing blue quickly: Connecting
  • Steady blue: Voice assistant working/WiFi connected
• Dock Interaction:
  • Robot not on dock: Press [dock/spot-clean button] to start docking/Press and hold [dock/spot-clean button] to start spot cleaning.
  • Robot on dock: Press [empty/wash-mop button] to start emptying/Press and hold [empty/wash-mop button] to wash the mop cloths.

Note: Press any button to pause a running robot.

Parts:

• A1-1: Microphones
• A1-2: Vertical Bumper
• A1-3: LiDAR Sensor
• A1-4: LED Fill Light
• A1-5: Dock Locator
• A1-6: Reactive AI Obstacle Recognition Sensor
• A1-7: Bumper
• A1-8: Wall Sensor

A2 Robot (Bottom View)

• A2-1: Cliff Sensors
• A2-2: Carpet Sensor
• A2-3: Side Brush
• A2-4: Main Brush Cover
• A2-5: Omnidirectional Wheel
• A2-6: Main Brushes
• A2-7: Main Brush Cover Latches
• A2-8: Main Wheels
• A2-9: Mop Cloths

A3 Robot (Top Cover Removed)

• A3-1: Magnetic Top Cover
• A3-2: Suction Inlet
• A3-3: Automatic Lift and Rotate Mop Modules
• A3-4: Reset Button
• A3-5: Dustbin
• A3-6: Charging Contacts
• A3-7: Air Outlets
• A3-8: Communication Sensor
• A3-9: Self-Filling Port
• A3-10: Positioning Button

A4 Mop Cloth Mount

• A4-1: Hook and Loop Pads
• A4-2: Mop Axle

Note: Secure the mop cloths flat in place.

A5 Mop Cloth

A6 Dustbin

• A6-1: Dustbin Latch
• A6-2: Suction Inlet
• A6-3: Air Inlet
• A6-4: Washable Filter
• A6-5: Filter Latch

A7 Power Cord

A8 Disposable Dust Bag

A9 Empty Wash Fill Dock (Back View)

• A9-1: Power Port

A10 Empty Wash Fill Dock

• A10-1: Dock Cover
• A10-2: Dust Container Cover
• A10-3: Dirty Water Tank
• A10-4: Water Tank Latch
• A10-5: Water Tank Handle
• A10-6: Filter
• A10-7: Dust Bag Slot
• A10-8: Clean Water Tank
• A10-9: Status Indicator Light:
  • Breathing: Emptying/Mop washing
  • Red: Dock error
  • Off: Powered off/Charging
• A10-10: Dock Base
• A10-11: Charging Contacts
• A10-12: Drain Port
• A10-13: Cleaning Tray Filter
• A10-14: Drying Air Outlets
• A10-15: Dock Location Beacon
• A10-16: Suction Inlet
• A10-17: Robot Refill Port
• A10-18: Cleaning Tray Module
• A10-19: Water Level Float
• A10-20: Clean Water Dispensers

Installation

B1 Important Information

• B1-1: Tidy cords, hard or sharp objects (such as nails and glass), and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot.
• B1-2: When using the robot in a raised area (such as in a duplex apartment), always use a physical security barrier to prevent accidental falls that may result in personal injury or property damage.

Notes:

• When using the robot for the first time, follow it throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses.
• To prevent excessive buildup of dirt on the mop cloths, floors should be vacuumed at least three times before the first mopping cycle.

B2 Assembly

• B2-1: Align and install the mop axles into the robot in place until you hear a click.
• B2-2: Click

B3 Positioning the Dock

Place the dock on a hard, flat floor (wood/tile/concrete etc.), flat against a wall, and reserve a space of at least 0.9 m (2.96 ft) in height, 0.46 m (1.51 ft) in width and 1.2 m (3.94 ft) in depth. Make sure that the location has good WiFi coverage for a better experience with the mobile app. Plug in and make sure that the status indicator light is on.

• B3-1: More than 1.2 m (3.94 ft)
• B3-2: More than 0.9 m (2.96 ft)
• B3-3: More than 0.46 m (1.51 ft)

Notes:

• If the power cord hangs vertically to the ground, it may be caught by the robot, causing the dock to be moved or disconnected.
• The status indicator light is on when the dock is powered on, and off when the robot is charging.
• The status indicator light turns red if an error occurs.
• Place the dock on a hard, flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air.
• Placing the dock on a soft surface (carpet/mat) may cause the dock to tilt and cause docking and departing problems.
• Keep the dock away from direct sunlight or anything that may block the dock location beacon, otherwise the robot may fail to return to the dock.
• Do not use the dock without clean water tank, dirty water tank, dust container cover, disposable dust bag, or cleaning tray module.
• Maintain the dock according to the Routine Maintenance. Do not clean the dock power cord and charging contacts with a wet cloth or tissue.
• All docks are subject to water-based tests before leaving the factory. It is normal that a small amount of water remains in the waterway of the dock.

B4 Powering On & Charging

Press and hold [power-on button] to power on the robot. Wait until the power indicator light is steady, and then place the robot in front of the dock. Make sure the dock is plugged in. Then, press [return-to-dock button] and the robot will automatically return to the dock for charging. The robot is equipped with a built-in high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged.

B4-1: Dock status indicator light off, robot power indicator light breathing: Charging.

Note: The robot may not be turned on when the battery is low. In this case, place the robot to the dock for charging.

Connecting to the App

1. Download the App

   Search for “Roborock” in the App Store or Google Play or scan the QR code to download and install the app.

2. Reset WiFi

   Press and hold [button 1] and [button 2] simultaneously until you hear the “Resetting WiFi" voice message. The reset is complete when the power indicator light flashes blue slowly. The robot will then wait for a connection.

   Note: If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.

3. Add Device

   Open the Roborock app, tap the “Add Device” or “+” button and add your device following the in-app guide.

   Notes:

   • The actual process may vary due to ongoing app updates. Follow the guide provided in the app.
   • Only 2.4 GHz WiFi is supported.

Instructions for Use

Turning On/Off

Press and hold [power/clean button] to turn on the robot. The power indicator light will come on, and the robot will wait for orders. Press and hold [power/clean button] to turn off the robot and complete the cleaning cycle.

Note: The robot cannot be turned off when it is being charged.

C1 Filling the Clean Water Tank

Open the dock cover, lift the clean water tank, open its lid, and then fill it with tap water. After filling, close the lid, lock the latch, and then put the clean water tank back to the dock.

Notes:

• To prevent damage, do not use any disinfectant and only use cleaning solution recommended by Roborock.
• Do not add too much cleaning solution to prevent the robot from working improperly due to slipping.
• To avoid deformation, only use cold water.
• If any water stains remain on the outside of the water tank, wipe them with a soft, dry cloth before reinstalling the tank.

Starting Cleaning

Press [start-cleaning-button] to start cleaning. The robot will plan its cleaning route and in each room, it firstly draws out edges and then fills the room in a zigzag pattern. In so doing, the robot cleans all rooms one by one, thoroughly and efficiently.

Notes:

• To make sure the robot returns to the dock automatically, start the robot from the dock and do not move the dock during cleaning.
• Cleaning cannot start if the battery level is too low. Allow the robot to charge before starting a cleanup.
• Before cleaning, tidy cords (including the power cord of the dock) and valuables from the floor. Loose items may be dragged by the robot, resulting in the disconnection of electrical appliances or damage of cords and property.
• If cleaning is completed in less than 10 minutes, the robot will clean the area twice.
• If the battery runs low during a cleaning cycle, the robot will automatically return to the dock. After charging, the robot will resume where it left off.
• The robot will retract mop cloth mounts to clean the carpet. You can also set the carpet as a no-go zone in the app to avoid it.
• Before starting each cleaning task, make sure that the mop cloths have been properly installed.

Spot Cleaning

Press and hold [spot-cleaning-button] to start spot cleaning. Cleaning range: The robot cleans a 1.5 m (4.9 ft) × 1.5 m (4.9 ft) square area centered on itself.

Note: After spot cleaning, the robot will automatically return to the starting point and wait for orders.

Pause

When the robot is running, press any button to pause it, press [pause/resume button] to resume cleaning. Press [return-to-dock button] on a paused robot to send it back to the dock.

Note: Placing a paused robot on the dock manually will end the current cleanup.

Sleep

If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator light will flash every few seconds. Press any button to wake the robot up.

Notes:

• The robot will not go to sleep when it is charging.
• The robot will automatically shut down if left sleep for more than 12 hours.

DND Mode

The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period, or set whether to enable auto top-up, emptying and drying, to dim indicator lights, or lower the volume of the voice message during the DND period.

Mop Washing

During cleaning, the robot automatically determines when it should return to the dock for mop washing and water tank refilling to maximize its mopping performance. To manually start washing, tap the corresponding button in the app. Press any button to stop washing.

Notes:

• To ensure the robot automatically washes the mop cloths, start it from the dock and avoid moving the dock during cleaning.
• To avoid burns from hot water, do not touch the clean water dispensers.
• Mop wash frequency and mode can be modified in the app.

Emptying

After cleaning, the robot will return to the dock and auto-emptying will begin as needed. To manually start emptying, press [empty button] on the docked robot or tap the corresponding button in the app. Press any button to stop emptying.

Notes:

• When emptying has been left unused for a long period, empty the dustbin manually and make sure the air inlet is clear for optimal emptying performance.
• Auto-emptying can be disabled in the app.
• Avoid frequent manual emptying.
• Do not use without dust container cover or disposable dust bag installed in place.

Drying

After mop washing or after cleaning, drying will begin as needed. To manually start or stop drying, tap the corresponding button in the app.

Notes:

• Drying duration can be modified in the app.
• Auto-drying can be disabled in the app.
• Stay away from the drying air outlets during drying.

Charging

After cleaning, the robot will automatically return to the dock to charge. Press [return-to-dock button] to send the paused robot back to the dock. The power indicator light will breathe during robot charging.

Note: If the robot fails to find the dock, it will automatically return to its starting position. Place the robot on the dock manually to recharge.

Error

If an error occurs, the power indicator light will flash red or status indicator light will be steady red. A pop-up notification will appear in the app and a voice alert may sound.

Notes:

• The robot will go to sleep automatically if left in a malfunctioning state for over 10 minutes.
• Placing a malfunctioning robot on the dock manually will end the current cleanup.

Resetting the System

If the robot does not respond when a button is pressed or cannot be turned off, reset the system by removing the magnetic top cover and pressing the [reset button].

Note: After resetting the system, existing settings such as scheduled cleaning and WiFi will be restored to factory settings.

Deactivating WiFi

To disconnect the robot from WiFi, press the [reset button] until you hear a voice message. Then wait for 5 minutes and the WiFi will be automatically deactivated. If you want to reconnect, please follow the related connecting instructions.

Restoring Factory Settings

If the robot does not function properly after a system reset, power it on. Press and hold [button 1] and [button 2] at the same time, press the [reset button] until you hear the “Restoring factory settings. This will take about 5 minutes." voice message. The robot will then be restored to factory settings.

Routine Maintenance

Note: The frequency of replacement may vary with the actual situation. If abnormal wear occurs, replace the parts immediately.

D1 Main Brushes

Clean every 2 weeks and replace every 6-12 months.

• D1-1: Main Brush Cover
• D1-2: Main Brush Cover Latches
• D1-3: Main Brushes
• D1-4: Main Brush Bearing
• D1-5: Turn over the robot and press the two latches inwards to remove the main brush cover.
• D1-6: Lift the main brushes and pull them out, remove bearings and remove any entangled hair or dirt at both ends of the main brushes and bearings.
• D1-7: Reinstall the main brush bearings. And then, reinstall the main brushes and make sure the color of the main brush, main brush bearing and the arrow on the robot match.
• D1-8: Reinstall the main brush cover. Make sure its four teeth are fully seated in the slots, and press the main brush cover until you hear it lock with a click.

Notes:

• To securely install the main brush cover, make sure to press both of the main brush cover latches in place.
• It is recommended to wipe the main brushes with a wet cloth. If the main brushes are wet, air-dry them away from direct sunlight.
• Do not use corrosive cleaning fluid or disinfectant to clean the main brushes.

D2 Side Brush

Clean monthly and replace every 3-6 months.

Unscrew the side brush screw. Remove and clean the side brush. Then, reinstall the brush and tighten the screw.

D3 Omnidirectional Wheel

Clean as required.

• D3-1: Use a tool, such as a small screwdriver, to pry out the axle and take out the wheel.

Note: The omnidirectional wheel bracket cannot be removed.

• D3-2: Rinse the wheel and the axle with water to remove any hair and dirt. Air-dry, reinstall, and press the wheel and axle back in place.

D4 Main Wheels

Clean as required.

Clean the main wheels with a soft, dry cloth.

D5 Dustbin

Clean as required.

• D5-1: Remove the magnetic top cover of the robot and press the dustbin latch to take out the dustbin.
• D5-2: Remove the washable filter and empty the dustbin.
• D5-3: Fill the dustbin with clean water and reinstall the washable filter. Gently shake the dustbin, and then pour out the dirty water.

Note: To prevent blockage, only use clean water without any cleaning liquid.

• D5-4: Allow at least 24 hours for the dustbin and washable filter to dry thoroughly before reinstalling them.

D6 Washable Filter

Clean every 2 weeks and replace every 6-12 months.

• D6-1: Remove the filter.
• D6-2: Rinse the filter repeatedly and tap it to remove as much dirt as possible.

Note: Do not touch the surface of the filter with hands, brushes, or hard objects to avoid potential damage.

• D6-3: Allow at least 24 hours for the filter to dry thoroughly before reinstalling it.

D7 Mop Cloths

Clean as required and replace every 1-3 months.

• D7-1: Remove the mop cloths from mop cloth mounts. Clean the mop cloths and air-dry them.

Note: A dirty mop cloth will affect the mopping performance. Clean it before use.

• D7-2: Stick the mop cloths on the mounts flat in place.

D8 Robot Sensors

Clean as required.

Use a soft, dry cloth to wipe and clean all sensors, including:

• D8-1: Dock Locator
• D8-2: Reactive AI Obstacle Recognition Sensor
• D8-3: Wall Sensor
• D8-4: Communication Sensor
• D8-5: Cliff Sensors
• D8-6: Carpet Sensor

D9 Moving the Dock

To move the dock, grip the handle on the back with one hand and the inner side of the front board with the other hand. Do not lift the dock base directly to prevent the dock from falling off.

D10 Dirty Water Tank

Clean as required.

Open the dirty water tank lid and pour out the dirty water. Fill the tank with clean water, close the lid, lock the latch, and shake. Pour out the dirty water. Lock the lid and reinstall the tank.

Notes:

• To avoid deformation, only use cold water.
• If any water stains remain on the outside of the water tank, wipe them with a soft, dry cloth before reinstalling the tank.

D11 Charging Contacts

Clean as required.

Use a soft, dry cloth to wipe the charging contacts on the robot and the dock.

D12 Replacing Disposable Dust Bag

Replace as required.

• D12-1: Open the dock cover and remove the dust container cover.
• D12-2: Remove the disposable dust bag and discard it.

Notes:

• The dust bag handle seals the bag on removal to prevent leakage.
• Always install a dust bag before putting back the dust container cover to avoid auto-emptying without the bag. You can also disable auto-emptying in the app.

• D12-3: Clean the filter with a dry cloth, insert a new disposable dust bag into the slot all the way in, and spread it evenly.

Note: Make sure the disposable dust bag is properly installed to avoid waste escaping and damaging the dock.

• D12-4: Reinstall the dust container cover in place and close the dock cover to make sure the dust container is securely sealed.

D13 Cleaning Tray Module

Clean as required.

• D13-1: Remove the cleaning tray module.
• D13-2: Remove the cleaning tray and filter from the module and then rinse them with water.
• D13-3: Reinstall the filter and cleaning tray. Then, reinstall the cleaning tray module.

Basic Parameters

Robot

Note: The serial number is on a sticker on the underside of the robot.

Empty Wash Fill Dock

Common Issues