Whirlpool Electronic Dryer Use & Care Guide
Model Numbers: W10804688A, W10804689A
Safety Information
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
Safety Alert Symbol: ? This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."
DANGER: You can be killed or seriously injured if you don't immediately follow instructions.
WARNING: You can be killed or seriously injured if you don't follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
Specific Warnings:
WARNING - "Risk of Fire"
- Clothes dryer installation must be performed by a qualified installer.
- Install the clothes dryer according to the manufacturer's instructions and local codes.
- Do not install a clothes dryer with flexible plastic venting materials or flexible metal (foil type) duct. If flexible metal duct is installed, it must be of a specific type identified by the appliance manufacturer as suitable for use with clothes dryers. Flexible venting materials are known to collapse, be easily crushed, and trap lint. These conditions will obstruct clothes dryer airflow and increase the risk of fire.
- To reduce the risk of severe injury or death, follow all installation instructions.
- Save these instructions.
State of California Proposition 65 Warnings:
- WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
- WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.
Massachusetts Installation Instructions: Installations and repairs must be performed by a qualified or licensed contractor, plumber, or gasfitter. If using a ball valve, it shall be a T-handle type. A flexible gas connector, when used, must not exceed 3 feet.
WARNING: For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, or to prevent property damage, personal injury, or death.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS:
- Do not try to light any appliance.
- Do not touch any electrical switch; do not use any phone in your building.
- Clear the room, building, or area of all occupants.
- Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
- If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency, or the gas supplier.
WARNING: Gas leaks cannot always be detected by smell. Gas suppliers recommend that you use a gas detector approved by UL or CSA. For more information, contact your gas supplier. If a gas leak is detected, follow the "What to do if you smell gas" instructions.
IMPORTANT: The gas installation must conform with local codes, or in the absence of local codes, with the National Fuel Gas Code, ANSI Z223.1/NFPA 54. The dryer must be electrically grounded in accordance with local codes, or in the absence of local codes, with the National Electrical Code, ANSI/NFPA 70.
IMPORTANT: When discarding or storing your old clothes dryer, remove the door.
IMPORTANT SAFETY INSTRUCTIONS (continued):
- Read all instructions before using the dryer.
- Do not place items exposed to cooking oils in your dryer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire.
- Do not dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances as they give off vapors that could ignite or explode.
- Do not allow children to play on or in the dryer. Close supervision of children is necessary when the dryer is used near children.
- Before the dryer is removed from service or discarded, remove the door to the drying compartment.
- Do not reach into the dryer if the drum is moving.
- Do not install or store the dryer where it will be exposed to the weather.
- Do not tamper with controls.
- Do not repair or replace any part of the dryer or attempt any servicing unless specifically recommended in this Use and Care Guide or in published user-repair instructions that you understand and have the skills to carry out.
- Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product.
- Do not use heat to dry articles containing foam rubber or similarly textured rubber-like materials.
- Clean lint screen before or after each load.
- Keep area around the exhaust opening and adjacent surrounding areas free from the accumulation of lint, dust, and dirt.
- The interior of the dryer and exhaust vent should be cleaned periodically by qualified service personnel.
- See "Electrical Requirements" located in the installation instructions for grounding instructions.
SAVE THESE INSTRUCTIONS
Accessories
Enhance your new washer and dryer with genuine Whirlpool accessories. For more information on options and ordering, call 1-800-901-2042, or visit www.whirlpool.com/accessories. In Canada, call 1-800-807-6777 or visit www.whirlpoolparts.ca.
15" Pedestal
Color-matched pedestals raise the washer and dryer to a more comfortable working height. The large drawer provides convenient storage.
Stack Kit
If space is at a premium, the stack kit allows the dryer to be installed on top of the washer.
Drying Rack
The Drying Rack provides a stationary drying surface for items such as sweaters and tennis shoes. See the "Additional Features" section for more information.
Check Your Vent System for Good Airflow
Along with heat, dryers require good airflow to efficiently dry laundry. Proper venting will reduce your drying times and improve your energy savings. See Installation Instructions.
The venting system attached to the dryer plays a big role in good airflow.
Service calls caused by improper venting are not covered by the warranty and will be paid for by the customer, regardless of who installed the dryer.
Maintain good airflow by:
- Cleaning your lint screen before each load.
- Replace plastic or foil vent material with 4" (102 mm) diameter heavy, rigid vent material.
- Use the shortest length of vent possible.
- Use no more than four 90° elbows in a vent system; each bend and curve reduces airflow.
Ventilation Diagram Description: Illustrates two vent configurations. The "Good" configuration shows a vent with multiple bends and a longer run. The "Better" configuration shows a shorter vent with fewer bends, emphasizing optimal airflow.
- Remove lint and debris from the exhaust hood.
- Remove lint from the entire length of the vent system at least every 2 years. When cleaning is complete, be sure to follow the Installation Instructions supplied with your dryer for final product check.
- Clear away items from the front of the dryer.
Use Automatic Cycles for Better Fabric Care and Energy Savings
Use the Automatic Cycles to provide the most energy savings and enhanced fabric care from the dryer. During Automatic Cycles, drying air temperature and moisture level are sensed in the load. This sensing occurs throughout the drying cycle and the dryer shuts off when the load reaches the selected dryness. Use the NORMAL dryness level to provide optimal energy savings.
With Timed Dry, the dryer runs the amount of time set and sometimes results in shrinkage, wrinkling, and static due to over-drying. Use Timed Dry for the occasional damp load that needs a little more drying time or when using the drying rack.
Tips for Best Performance (Steam Dryer Models):
- Results may vary depending on fabric. 100% cotton garments with wrinkle-free finish may yield better results than those without. 100% cotton items may require additional touching up after cycles that use steam.
- Use of fabric softener sheet is not recommended with cycles that use steam. It may cause temporary staining on clothes.
- Cycles that use steam are not recommended for items that have been starched. Wash any starched or new garments prior to using a cycle that uses steam.
- The Steam Refresh Cycle is best for smoothing out wrinkles and reducing odors from loads consisting of dry items of wrinkle-free cotton, cotton-polyester blend, common knits, and synthetics.
Control Panel and Features
Not all features and cycles are available on all models.
Control Panel Description: The control panel features a sensitive surface that responds to a light touch. To ensure selections are registered, touch with your fingertip, not fingernail. Touch the name of the setting or option to select it.
Control Panel Layout (Diagram Description):
- 1. POWER Button: Touch to turn the dryer on/off. Touch to stop/cancel a cycle.
- 2. CYCLE CONTROL KNOB: Turn to select a cycle (e.g., Heavy Duty, Normal, Bulky, Casual, Delicates, Towels, Sanitize, Quick Dry, Timed Dry, Steam Refresh).
- 3. START/PAUSE Button: Touch and hold until the LED lights up to start a cycle, or touch once to pause a running cycle.
- 4. LED DISPLAY AND SETTINGS: Shows cycle progress, estimated/actual time remaining. Includes indicators for Cycle Status Lights (Wet, Sensing, Damp, Cool Down, Done, Check Vent, Static Reduce, Steaming, Wrinkle Shield).
- +/- (Adjust Drying Time): Used with Manual Cycles (Quick Dry, Timed Dry) to increase or decrease cycle time.
- Temp: Select drying temperature for Manual Cycles or Steam Refresh. Automatic Cycles use a preset temperature.
- Dryness Level: Select dryness level (More, Normal, Less) for Automatic Cycles (except Sanitize).
- Damp Dry Signal (on some models): Selects an audible alert when the load is damp but not fully dry.
- Wrinkle Shield™ Option: Adds periodic tumbling (up to 140 minutes) to help reduce wrinkling, optionally with steam.
- 5. OPTIONS Buttons (A-F):
- A. Static Reduce: Adds moisture to reduce static, adding ~8 minutes to cycle time.
- B. Steam: Adds steam to smooth wrinkles and reduce odors.
- C. EcoBoost™ Option: Increases energy savings by using slightly lower heat, increasing drying time (~40 mins). Available for Normal cycle.
- D. Drum Light: Turns the interior drum light on/off.
- E. Cycle Signal: Turns the end-of-cycle signal on/off. Also controls button sound feedback.
- F. Control Lock: Locks controls to prevent accidental changes. Touch and hold for 3 seconds to lock/unlock.
Cycle Guide – Automatic Cycles
Automatic Cycles sense moisture and air temperature to shut off when the load reaches the selected dryness. Use NORMAL dryness for optimal energy savings.
Items to dry | Cycle | Drying Temperature | Dryness Level | Default Time | Available Options | Cycle Details |
---|---|---|---|---|---|---|
Work clothes, casual wear, mixed cottons, sheets, corduroys | Normal | Medium | More, Normal, Less | 78 | Damp Dry Signal, Wrinkle Shield™, Static Reduce*, EcoBoost™, Steam* | Uses Medium heat for large loads of mixed fabrics. Normal is the preferred energy cycle. |
Jackets, comforters, pillows | Bulky | Medium | More, Normal, Less | 55 | Damp Dry Signal, Wrinkle Shield™, Static Reduce*, Steam* | For large, bulky items; do not overfill. Signal sounds mid-cycle to rearrange items for optimal drying. |
Heavyweight items such as towels or heavy work clothes | Heavy Duty | High | More, Normal, Less | 45 | Damp Dry Signal, Wrinkle Shield™, Static Reduce*, Steam* | Offers stepped drying (High then Medium heat) for enhanced fabric care and energy savings. |
Large loads of cotton towels, heavyweight items | Towels | High | More, Normal, Less | 1:00 or 60 | Damp Dry Signal, Wrinkle Shield™, Static Reduce* | High heat cycle for large loads of heavyweight fabrics like cotton towels. |
Large loads of heavyweight items | Sanitize | High | More, Normal, Less | 1:10 or 70 | Wrinkle Shield™ | Long cycle with high heat proven to reduce household bacteria. Not recommended for all fabrics. Use for large loads of heavyweight fabrics. |
Undergarments, blouses, lingerie, performance wear | Delicates | Extra Low | More, Normal, Less | 28 | Damp Dry Signal, Wrinkle Shield™, Static Reduce* | Uses Extra Low heat to gently dry delicate items. |
Shirts, blouses, permanent press, synthetics, lightweight items | Casual | Low | More, Normal, Less | 35 | Damp Dry Signal, Wrinkle Shield™, Static Reduce* | Uses stepped drying temperature (Medium to Low) for improved moisture removal and fabric care. |
* On some models, "With Steam" setting adds a short steam cycle after 60 minutes (available with High and Medium heat settings). On steam models only.
Load Size Recommendations:
- Small load: 3-4 items, not more than 1/4 full.
- Medium load: Up to 1/2 full.
- Large load: Up to 3/4 full. Do not pack tightly; items need to tumble freely.
Cycle Guide – Manual Cycles
Manual cycles allow you to set drying time and temperature.
Items to dry | Cycle | Drying Temperature | Default Time | Available Options | Cycle Details |
---|---|---|---|---|---|
Small loads and sportswear | Quick Dry | High, Medium, Low, Extra Low, Air Only | 13 | Wrinkle Shield™ | For small loads of 3-4 items. |
Any load | Timed Dry | High, Medium, Low, Extra Low, Air Only | 40 | Wrinkle Shield™ | Use to dry items to a damp level. Select temperature based on fabric type. If unsure, select lower setting. |
* On some models, "With Steam" setting adds a short steam cycle after 60 minutes (available with High and Medium heat settings).
Cycle Guide – Steam Cycles (Steam models only)
Steam cycles are designed for dry loads to loosen wrinkles, reduce odors, and refresh fabrics.
Items to refresh | Cycle | Drying Temperature | Default Time | Available Options | Cycle Details |
---|---|---|---|---|---|
Shirts, blouses, and slacks | Steam Refresh | High, Medium | 22 | Wrinkle Shield™, Static Reduce* | Use to reduce odors and light wrinkles. Do not add dryer sheets. |
* On steam models only.
Using Your Dryer
Follow these steps for operating your dryer:
- Clean the lint screen: Clean before each load. Pull screen up, roll lint off with fingers. Do not rinse or wash. Push screen firmly back.
- Load the dryer: Open door, place laundry inside. Add dryer sheet if desired. Close door. Do not pack tightly; items need to tumble freely.
- Touch POWER: Press the POWER button to turn the dryer on.
- Select the desired cycle: Turn the knob to choose the appropriate cycle for your load.
- Adjust cycle settings, if desired: Select options like Static Reduce, Steam, EcoBoost™, Drum Light, Cycle Signal, or Control Lock as needed.
- Touch and hold START/PAUSE to begin cycle: Press and hold the button until the LED lights up.
- Remove garments promptly after cycle is finished: This helps reduce wrinkling.
Changing Automatic Cycle Settings (Drying Time/Level):
If loads are consistently too dry or not dry enough, you can adjust the default dryness level. This setting is saved and affects all Automatic Cycles.
There are 5 drying settings (01/F1 to 05/F5):
- 01/F1: Factory preset.
- 02/F2: Slightly drier, +15% time.
- 03/F3: Much drier, +30% time.
- 04/F4: Slightly wetter, -15% time.
- 05/F5: Much wetter, -30% time.
To change settings: Settings cannot be changed while running or paused. Dryer must be in standby mode (power off).
- Before starting a cycle, touch and hold DRYNESS LEVEL for 6 seconds.
- Touch DRYNESS LEVEL to select the desired setting (01/F1 to 05/F5).
- Touch START/PAUSE to save the new setting.
Cycle Status Indicators
These indicators show the progress of a cycle. Not all indicators are available on all models.
- Check Vent: Indicates airflow status. Lights up if a blocked vent or low airflow is detected. Stays on for the entire cycle. Cleared by selecting a new cycle, pressing POWER, or opening the door after cycle completion. Available on Automatic and Steam cycles only.
- Wet: Load is still wet or cycle just started.
- Damp: Load is partially dried; items to be hung or ironed damp can be removed.
- Cool Down: Dryer has finished drying with heat and is tumbling without heat to cool down and reduce wrinkling.
- Done: Cycle has ended; load can be removed. If Wrinkle Shield™ is active, tumbling may continue.
- Sensing: Lights during Automatic Cycles to indicate moisture sensor operation.
- Static Reduce: Lights when the Static Reduce function is active.
- Steaming: Lights when the Steam function is active.
- Wrinkle Shield™ Option: Lights if the Wrinkle Shield™ option is selected and running.
Additional Features
Using the Drying Rack
The Drying Rack is for items that should not tumble dry, like sweaters and tennis shoes. The drum rotates, but the rack remains stationary. It is recommended only for Manual Dry/Timed Dry cycles.
To Use the Drying Rack:
- Open the dryer door.
- Align the two hooks on the front of the rack with the holes in the door opening and press down. Rest the rear support on the dryer back ledge.
- Place wet items on the rack, allowing space for air circulation. Ensure items do not hang over edges or between rack grilles.
- Close the door.
- Select a Timed Dry/Air Only, or Low Temperature cycle.
- When the cycle is selected, the Estimated Time Remaining shows the default time. Adjust as needed.
- Start the dryer.
- After the cycle, check the lint screen and remove any accumulated lint.
Dryer Care
Cleaning the Dryer Location:
Keep the dryer area clear of items that could block airflow.
Cleaning the Lint Screen:
Every load cleaning: Pull lint screen straight up, roll lint off with fingers. Do not rinse or wash. Push screen firmly back.
IMPORTANT: Do not operate dryer with a loose, damaged, blocked, or missing lint screen.
As needed cleaning: Residue buildup can cause longer drying times. Clean with a nylon brush every 6 months or more often if needed.
To wash the lint screen: Roll lint off, wet screen with hot water, scrub with nylon brush and detergent, rinse with hot water, dry thoroughly with a clean towel, and reinstall.
Cleaning the Dryer Interior (Drum):
Use a mild detergent and warm water with a soft cloth, rinse, and dry. Alternatively, use a microfiber cloth and hot water spray, then dry with a second microfiber towel. Note: Garments with unstable dyes may discolor the interior but it is harmless.
Removing Accumulated Lint:
Remove lint from inside the dryer cabinet every 2 years (or more often) by a qualified servicer. Remove lint from the exhaust vent every 2 years (or more often).
Non-Use, Storage, and Moving Care
Install and store the dryer where it will not freeze. Winterize if storing or moving during freezing weather.
Non-Use or Storage Care:
Operate only when present. If away for an extended period:
- Unplug dryer or disconnect power.
- Clean lint screen.
- Turn off water supply to prevent flooding.
Moving Care:
For cord-connected dryers: Unplug cord. For gas models: Close gas shut-off valve, disconnect gas line, cap line. For steam models: Shut off water faucet, disconnect water inlet hose, drain hose. Secure leveling legs and door.
For direct-wired dryers: Disconnect power, disconnect wiring. For steam models: Shut off water, disconnect water hose, drain hose. Secure leveling legs and door.
Reinstallation:
Follow Installation Instructions to locate, level, and connect.
Special Instructions for Steam Models:
Water Inlet Hose: Replace after 5 years of use. Inspect periodically for bulges, kinks, cuts, wear, or leaks.
Winterizing the Dryer:
- Unplug dryer or disconnect power.
- Shut off water faucet.
- Disconnect water inlet hose and drain.
Re-using the Dryer:
- Flush water pipes. Reconnect water inlet hose, turn on faucet.
- Plug in dryer or reconnect power per installation instructions.
Troubleshooting
Try these solutions or visit www.whirlpool.com/product_help or www.whirlpool.ca for assistance.
Dryer Operation Issues:
If you experience | Possible Causes | Solution |
---|---|---|
Dryer will not run | Door not closed completely. START/PAUSE not touched firmly or held long enough. | Ensure door is closed. Touch and hold START/PAUSE for 2-5 seconds. |
Household fuse blown or circuit breaker tripped. Incorrect power supply. Wrong fuse type. | Check fuses/breakers (dryer may use two). Replace/reset. Check for 240V power supply. Use time-delay fuse. Call electrician if problem persists. | |
Dryer will not heat | Drum may be turning, but no heat. Fuse blown or breaker tripped. Incorrect power supply. | Check fuses/breakers. Check for 240V power supply. Call electrician if problem persists. |
Unusual Noise (Humming/whining with Steam cycle) | Water pump or water inlet valve running. | Normal for Steam function, especially after installation or extended non-use. Noise may occur even without water connected. |
(Thumping noise) | Dryer not used recently. | Temporary flat spots on drum rollers. Thumping will diminish. |
(Rattling or vibrating noise) | Object caught in drum edges. Dryer not level. Clothing balled up. | Check drum edges for objects. Clean pockets before laundering. Ensure dryer is level (all feet on floor). Separate balled items. |
(Clicking noise) | Gas valve operating. | Normal for gas dryers. |
(Loud humming/increased noise) | Load packed tightly or vent blocked. | Reduce load size. Check airflow; clean vent system if needed. |
Dryer Results (Clothes not drying satisfactorily or drying times too long) | EcoBoost™ option is on. Lint screen clogged. Vent clogged. | Turn off EcoBoost™ for faster drying. Clean lint screen. Clean vent system. |
(Clothes not drying satisfactorily or drying times too long) | Vent not correct length/diameter. Dryer not level. Air Only setting selected. Load too large/heavy. Fabric softener sheets blocking grille. Room temperature too low. Dryer in closet. Load not contacting sensors. | Check vent installation. Use correct vent diameter. Level dryer. Select correct temperature. Separate load. Check air outlet grille. Ensure room temp > 45°F (7°C). Ensure closet has proper ventilation. Ensure load contacts sensors. |
(Cycle time is too short) | Load not contacting sensors. Steam Refresh items damp/wet. Automatic cycle ending early. | Ensure load contacts sensors. Check Steam Refresh details. Adjust dryness level settings for automatic cycles. |
(Lint on load) | Lint screen clogged. | Clean lint screen. |
(Stains on load) | Improper fabric softener use. Loose dyes. | Add softener sheets at start of cycle. Do not use with steam. Stains from dyes (e.g., jeans) are normal and do not transfer. |
(Loads are wrinkled) | Load not removed promptly. Dryer tightly packed. Steam models: water not connected properly. | Remove loads promptly. Avoid tight packing. Ensure water connection for steam models. Use Steam Refresh for wrinkles/odors. |
(Odors) | Recent painting/varnishing in area. Steam models: water not connected. Odors from worn garments. | Ventilate area. Ensure water connection for steam models. Use Steam Refresh for odors. |
(Load too hot) | Load removed before cooldown. Timed Dry with high heat. | Allow cooldown. Use Automatic Cycle with lower heat. |
Dryer Displaying Code Message or Cycle Status Indicator Lights Up:
Phenomenon | Possible Causes | Solution |
---|---|---|
"PF" (power failure) | Drying cycle interrupted by power failure. | Touch and hold START to restart. Control Lock may be active; unlock if needed. |
"L2" Diagnostic Code (low/no line voltage) | Home power supply issue affecting heater. | Clear code by touching any pad. Check fuses/breakers, power cord installation. Select Timed Dry heated cycle. Consult electrician if persists. |
"F# E#" (service codes) | Dryer needs service. | If F#/E# codes appear, control module detected a problem. Call for service. |
Check Vent indicator lit | Lint screen or vent clogged; vent crushed/kinked/too many turns. | Clean lint screen. Check vent path for kinks/obstructions. Ensure vent system meets recommendations. Select Timed Dry heated cycle. Clean entire home venting run if indicator remains lit. |
"Loc" or "Lc" (Control Lock) | Control Lock is enabled. | Touch and hold CONTROL LOCK for 3 seconds to unlock. |
Warranty
WHIRLPOOL® LAUNDRY APPLIANCE LIMITED WARRANTY
ONE YEAR LIMITED WARRANTY
WHAT IS COVERED: For one year from purchase date, Whirlpool will pay for factory-specified replacement parts and repair labor to correct defects in materials or workmanship, or replace the product at its discretion.
WHAT IS NOT COVERED: Commercial use, improper installation/maintenance, consumable parts, non-genuine parts, conversion, damage from accident/misuse/abuse/fire/floods/acts of God, unauthorized service, cosmetic damage (unless reported within 30 days), discoloration/rust from corrosive environments, pick-up/delivery, travel to remote locations, removal/reinstallation of inaccessible appliances, appliances with removed/altered serial numbers.
DISCLAIMER OF IMPLIED WARRANTIES: Implied warranties (merchantability, fitness for a particular purpose) are limited to one year or the shortest period allowed by law.
LIMITATION OF REMEDIES: Sole remedy is product repair. Whirlpool is not liable for incidental or consequential damages.
IF YOU NEED SERVICE: Attach receipt. Have model/serial numbers, description of problem, and proof of purchase ready. Call 1-800-253-1301 (US) or 1-800-807-6777 (Canada). Visit www.whirlpool.com/help or www.whirlpool.ca.
Assistance or Service
Before calling for assistance or service, check "Troubleshooting" or visit www.whirlpool.com/help. This may save the cost of a service call.
When calling, have purchase date and complete model/serial number ready.
Need Replacement Parts or Accessories?
Use only FSP® Factory Specified Parts for best fit and performance.
To locate parts, assistance, or accessories:
- USA: Whirlpool Corporation Customer eXperience Center, 1-800-253-1301, www.whirlpool.com. Also 1-800-442-9991 (Accessories), www.whirlpool.com/accessories.
- Canada: Whirlpool Canada LP Customer eXperience Centre, 1-800-807-6777, www.whirlpool.ca.
- Refer to local directories for designated service centers.
Consultants provide assistance with features, specifications, installation, maintenance procedures, accessory/parts sales, and referrals to local dealers/distributors/service companies.
Write to: Whirlpool Corporation Customer eXperience Center, 553 Benson Road, Benton Harbor, MI 49022-2692. Include a daytime phone number.
Canada: Whirlpool Canada LP Customer eXperience Centre, Unit 200-6750 Century Ave, Mississauga, Ontario L5N 0B7.