Narwal Robot Vacuum and Mop User Manual
Dear users:
Thank you for purchasing Narwal products. To access comprehensive support from Narwal, you are recommended to read carefully the manual and illustrations before using the product. Please keep the manual properly. The manual may be updated from time to time based on product updates and user feedback. Please scan the QR code below to browse the official website and view the latest version. In case of any problem in using the product, please contact Narwal after-sales customer service through the following ways:
Customer service email: support.na@global.narwal.com (North America)
support.kr@global.narwal.com (South Korea)
support.jp@global.narwal.com (Japan)
*For other countries, please refer to the after-sales contact information provided by your local vendors.
We wish you a pleasant experience!
1 Product At A Glance
1.1 Check List: Main parts
- Robot 1 (including dust bag 1, mopping module 2)
- Base station 1 (including cleaning base 1, cleaning tray 1, clean water tank 1, dirty water tank 1)
- Side brush 2 (Accessory)
- Dust bin 1 (Accessory)
- Base station power cord 1
1.2 Robot Accessory
Front (top cover closed):
- Radar sensors (laser ranging sensor)
- Recall button
- Start/Stop button
- TOF edge sensor
Front (top cover open):
- Robot top cover
- RESET button
- Top cover slot
Robot bottom:
- Infrared ranging and anti-drop sensor 3
- Ultrasonic carpet sensor
- Nameplate (S/N included)
- Zero-Tangling Floating Brush
- Side brush 2
- Drive wheel 2
- Caster
Mopping module 2:
- Mop pad 2
- Mop base 2
Dust bin:
- Dust bin filter
- Dust bin open button
- Disposable dust bag
- Dust bag snap
- Dust bag filter
1.3 Base station
Front (lid closed):
- Base station buttons
- Dirt sensor (inside the base station)
Front (lid open):
- Base station lid
- Dirty Water Tank
- Base station handle
- Clean water tank
Back:
- Power interface
Internal components:
- Indicator
- Robot entrance
- Cleaning tray
- Cleaning base
- Clean water tank sponge filter
1.4 Buttons and Indicators
Robot buttons
Button | Action | Function |
---|---|---|
Start/Stop | Short press | Start/pause/resume the current task |
Press and hold for 2s | Power on/off | |
Recall | Short press | Return to the base station |
Press and hold for 2s | Turn On/Off Child Lock | |
Reset | Short press | Enter the pairing mode |
Press and hold for 5s | Unbind the account and clear user data | |
Press and hold for 10s | Restore factory settings |
Base station buttons
Button | Action | Function |
---|---|---|
Short press | Start/pause/resume the current task | |
Double click | Start/cancel mop washing | |
Press and hold for 2s | End current task | |
Press and hold for 10s | Enter/exit the pairing mode | |
Short press for 5 consecutive times | Refill/discharge self-check |
Base station indicators
Indicator | Meaning |
---|---|
Off | Standby/drying/disinfection underway |
Steady | Task underway (cleaning/mapping/mop washing/recalling) |
Slow flashing | Pairing/updating/refill/discharge self-check underway |
Fast flashing | Error/disconnected |
2 Get Ready Before Use
(1) Install the side brushes: Press side brushes into the slots as indicated by color until they click into place.
(2) Remove the anti-collision foam: Open the robot top cover and remove the anti-collision foam.
(3) Place the base station: Plug the power cord into the socket on the back of the base station and connect it to a power outlet. Leave an open space of at least 0.45m in front of the base station for the robot to enter and leave the base station.
Note: If the base station is placed tilted or there are table legs, curtains, and ornaments around, the robot's obstacle avoidance function may be triggered, affecting its entry and exit.
(4) Add floor cleaning tablet: Add a floor cleaning tablet to the clean water tank.
Note: Cleaning Tablet should be purchased separately. Please use the cleaning tablet from Narwal.
(5) Add clean water: Before mopping, add water to the clean water tank for mop washing.
- Open the base station lid. Take out the clean water tank, snap it open and fill it with clean water.
- Snap the tank shut and put the water tank back into the base station.
Note: DO NOT add any third-party detergents or disinfectants into the clean water tank to avoid product damage.
(6) Boot settings: Push the robot into the base station with side brushes facing outward. The base station will beep once to indicate that charging is successful and the robot will turn itself on and prompt a voice message.
(7) Connect and bind the robot in the App: Download the Narwal App and follow the instructions for connecting and binding the robot.
Note: 1. In the App device page, tap "Settings" > "Device" and then press hold the "Restart Robot" for 10s to turn on/off the power-saving mode. _The power-saving mode is only available in North America.
Prepare the Home Environment
A. Put away the clutter on the floor, e.g. scattered cables, rags, slippers, clothes, and books.
B. Open the doors of the rooms to be cleaned and arrange the furniture to leave as much space as possible for cleaning.
C. Leave other doors closed and install the fence to prevent the robot from entering elevated or low areas.
D. The maximum obstacle crossing height is 20mm and the robot cannot enter rooms with a threshold height of over 20mm. You can purchase Narwal Threshold Ramp to help the robot climb over obstacles.
E. DO NOT stand in front of the robot, on the threshold, or in narrow aisles to avoid omission.
3 How to Use
3.1 Mapping
Before cleaning a new home, the robot needs to explore the environment and create a map. Before first-time cleaning, you can trigger mapping by short pressing the [Start/Stop] button on the base station or tapping [Start Mapping] in the App.
Note: 1. Once a map is created, it can be edited in the App. 2. Please do not move the base station after a map is created, or you have to restart mapping. If large furniture in your home is rearranged, it is recommended to create a new map.
3.2 Cleaning
Select cleaning modes
The product comes with four built-in cleaning modes: Vacuum, Mop, Vacuum and Mop, and Vacuum then Mop. You can select and adjust parameters like cleaning cycles, suction, and mop humidity for each mode in the App.
Note: Before any task that includes vacuuming, please make sure that the robot top cover is proper in place to avoid any vacuuming error.
Set Freo Mind
The Freo Mind is an intelligent cleaning assistant. You can select the cleaning mode and then activate Freo Mind in the App. When the Freo Mind is enabled, the robot can:
- Set cleaning parameters based on the environmental data collected by sensors;
- Enhance edge-to-edge cleaning.
Start cleaning task
You can start the robot for cleaning in three ways:
- Tap [Start Cleaning] in the App;
- Short press the [Start/Stop] button on the robot to start cleaning. The robot will activate the Vacuum Mode by default;
- Short press the [Start/Stop] button on the base station to start cleaning. The robot will activate the Vacuum and Mop Mode by default;
Note: You can adjust the default cleaning mode for pressing buttons on the base station and set more cleaning parameters in the App.
Pause/resume the current task
You can pause/resume the current task in three ways:
- Tap Pause/ Resume button in the App;
- Short press the Start/Stop button on the robot;
- Short press the Start/Stop button on the base station.
Mop washing
If the robot is set for multiple mopping runs or the area for cleaning is large, the robot will automatically return to the base station for mop washing. The number of mopping runs and returns can be modified in the App before cleaning starts, and cannot be modified during the current cleaning task.
End current task
The robot will navigate itself back to the base station when cleaning ends. You can view the current cleaning report in the App.
You can manually end the task in the following three ways:
- Press and hold Finish button for 2s in the App;
- Short press the Home button on the robot;
- Press and hold the [Start/Stop] button on the base station for 2s.
Mop Drying
After the last mopping run, the robot will return to the base station for mop washing and drying. The drying time can be modified in the App. You can also start mop washing and drying manually in the following two ways:
- Tap Mop Washing & Drying button in the App;
- Double tap the [Mop Washing & Drying] button on the base station.
4 Parameters
4.1 Specifications
Robot (YJCC023)
Dimensions: | 350*350*107 mm |
Weight: | 4.25 kg |
Wireless Connection: | 2.4GHz, 802.11b/g/n |
Charging time: | About 3 hours |
Rated voltage (working): | 14.4V (lithium ion battery, >5000mAh) |
Rated input: | 20V 2.25A |
Base Station (YJCB023)
Dimensions: | 415*370*434 mm |
Weight: | 8.5 kg |
Rated input: | 100-240V~50-60Hz |
Rated power: | 60W |
Rated output: | 20V 2.25A |
Wi-Fi Protocol
Protocol: | IEEE 802.11b/g/n |
Frequency Range: | 2412~2472MHz |
Max. Transmitter Power (EIRP): | 20dBm |
Bluetooth Protocol
Protocol: | BLE 5.0 |
Frequency Range: | 2402-2480MHz |
Max. Transmitter Power (EIRP): | 10dBm |
Battery (Robot)
Battery Pack Quantity Per Pack: | 1 pcs |
Battery Type: | Rechargeable Li-ion Battery |
Nominal Voltage: | 14.4V |
Quantity of Battery Cells Per Battery Pack: | 8 pcs |
Rated Capacity, Rated Energy: | 5000mAh, 72Wh |
4.2 Declaration of the Presence Condition of the Restricted Substances
Equipment name: Robot Vacuum and mop
Type designation (Type): YJCC023 (with Charging Station YJCB023)
Restricted substances and its chemical symbols | Lead (Pb) | Mercury (Hg) | Cadmium (Cd) | Hexavalent chromium (Cr+6) | Polybrominated biphenyls (PBB) | Polybrominated diphenyl ethers (PBDE) |
---|---|---|---|---|---|---|
Presence Condition | O | O | O | O | O | O |
Note 1: "Exceeding 0.1 wt %" and "exceeding 0.01 wt %" indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.
Note 2: "O" indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.
Note 3: The "E" indicates that the restricted substance corresponds to the exemption.
(Reference standard: SJ/T11364)
Manufacturer Information
Manufacturer/Fabricant: Yunjing Intelligence Innovation (Shenzhen) Co., Ltd.
Address/Adresse: Room A2901, Yunzhongcheng, Building 1, Vanke Yuncheng VI, Dashi 2nd Road, Xili Community, Xili Street, Nanshan District, Shenzhen, Guangdong, China
Copyright 2025 Yunjing Intelligence Innovation (Shenzhen) Co., Ltd. All Rights Reserved.
Narwal is a trademark of Yunjing Intelligence Innovation (Shenzhen) Co., Ltd.