Defiant Installation and User Guide
Questions, problems, missing parts? Before returning to the store, call Hubspace Customer Service.
TOLL FREE HELP LINE: 1-877-592-5233
Website: HOMEDEPOT.COM/HUBSPACE
Customer Service Hours: 8 a.m. - 7 p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday
Model Number: G32-KPDAJ12-CK0C-XQ Rev. 24/05-00
Warranty
LIMITED LIFETIME MECHANICAL, 1 YEAR ELECTRONIC AND SMART PLUG WARRANTY
The retailer of this product warrants that it will either repair or replace, at its option, this product if it proves to be defective by reason of improper workmanship or materials within the original purchaser's limited time. To obtain repairs or replacement, you must bring this product to the retailer's store where it was purchased.
This limited warranty is limited to the original purchaser at retail. Except to the extent prohibited by applicable law, no other warranties, whether express or implied, including the warranties of merchantability and fitness for a particular purpose, shall apply to this product. Under no circumstances shall the retailer be liable for consequential or incidental damages in connection with this product. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
IMPORTANT NOTICE
Please Read This Notice Before Installing, Using, and Servicing the Product.
The product is designed and manufactured for providing security. Lack of proper working knowledge or improper use could cause unexpected damage or loss to personal or commercial belongings.
Installation
Please contact your local service provider prior to installation as your door preparation may differ from the standard. Any removal or replacement of parts during installation is NOT recommended and may invalidate the warranty. Not to be used on an Emergency Exit.
Product Use
ALWAYS use authentic alkaline batteries. It is the user's responsibility for damage caused by using unauthentic batteries. The product is made of mechanical and electronic components, sensitive to water, physical impact, and electric shock. Use the product with care to prevent malfunction and optimize its lifespan. DO NOT disassemble the product without advice from a qualified service provider; unauthorized disassembly will void the product warranty. Refer to the TROUBLESHOOTING section or contact your local service provider for professional instructions. Remove all batteries simultaneously and replace them with new batteries of the same size and type. Preserve battery and lock life by removing batteries when the lock is not used for more than 3 months.
Service and Maintenance
ALWAYS seek advice from your local service provider on cleaning, moving, or maintaining the product. The information in this notice is subject to change without notice.
Smart Plug Specifics
Make sure to use this product with a 15A circuit breaker upstream. For indoor use only. Do not use in wet locations. The total current limit of the device is 15 Amps. Do not exceed the 15 Amp limit to avoid damage. If a direct short is created on the output, the Smart Plug will be damaged and no longer function. Do not disassemble the product or attempt repairs yourself, as this carries the risk of electric shock and voids the limited warranty. Contact Customer Support for service.
Package Contents List
Part Description | Quantity |
---|---|
Exterior Assembly (A) | 1 |
Power Cable (B) | 1 |
Torque Blade (C) | 1 |
Mounting Plate (D) | 1 |
Interior Assembly (E) | 1 |
Battery Cover (F) | 1 |
Latch (G) | 1 |
Strike Plate (H) | 1 |
Dust Box (I) | 1 |
Key (J) | 2 |
Drive-in Collar (K) (Optional) | 1 |
Exterior Gasket (L) | 1 |
Smart Plug (M) | 1 |
Battery (N) | 4 |
QR code (O) | 1 |
Hardware Contents (Actual Size)
Part Description | Quantity |
---|---|
1-13/16" (46 mm) Mounting Bolt (AA) | 2 |
13/16" (20 mm) Screw (BB) | 2 |
3/4" (19 mm) Wood Screw (CC) | 4 |
Step 1: Install the latch and strike
Choose faceplate
Select the appropriate faceplate for your door preparation (either for a standard latch or a drive-in latch).
Set the latch backset
Your latch is set for a 2-3/8" backset. To adjust to 2-3/4", rotate the drive-in collar 180 degrees. The diagram shows the latch with the drive-in collar and the two backset options (2-3/8" and 2-3/4").
Install the latch
Insert the latch into the edge of the door. Ensure it is flush with the door edge. Secure the latch with screws (CC). For drive-in latches, a wood block (not included) may be used to tap the latch flush.
You must use the latch provided in the packaging.
Install strike plate in door jamb
Position the strike plate (H) in the door jamb. Ensure it is properly aligned and clear so the bolt can move freely. Insert screws (CC) and tighten to secure the strike plate.
Check the strike plate to make sure it is properly aligned and clear so the bolt can freely move in the hole.
Step 2: Install Electronic Deadbolt
Fasten the mounting plate to door
Position the mounting plate (D) on the interior side of the door. The bulged part of the mounting plate must face towards the door. Slide the cable (B) through the notch in the mounting plate. Keep the mounting plate parallel to the door edge. Secure the mounting plate with mounting bolts (AA).
Do NOT leave the key in the cylinder during installation.
Installing the lock assemblies
Hold onto the cylinder during installation. Rotate the torque blade (C) to fit into the latch. The cable (B) goes underneath the latch. Connect the cable (B) firmly into the connector port on the interior assembly (E). The cable must be arranged as shown in the diagram.
Install the interior assembly (E) onto the mounting plate. Keep the thumbturn in the vertical position. Slide up the battery cover (F) to expose the battery case. Insert four alkaline batteries (N) for better performance. Secure the interior assembly with screws (BB).
CAUTION: Must complete Hubspace app setup prior to first use for: Bolt Direction Check, Pin Code Setup. Notice: Bolt Alignment check must be completed for proper functionality.
Lock Indicator State
Indicator State | Meaning |
---|---|
Red Light | Wrong PIN code was entered. |
Yellow Light | The batteries are in low power. |
Green Light | Correct PIN code was entered. |
Red Light Flashes 2 Times with 2 Beeps | Lock has been removed from the Hubspace app. |
Green Light Flashes with 1 Beep | Lock/Unlock successfully. |
Red Light Flashes 3 Times with 3 Beeps | Lock/Unlock unsuccessfully. |
Step 3: Smart Plug
Smart Plug Installation
Insert the Smart Plug (M) into a wall socket. You can now plug in the desired electrical appliance into the Smart Plug. The plug is now ready to use. Do not insert plugs in a row.
Smart Plug Specifications
Part | Description |
---|---|
Input | 120VAC, 60Hz |
Output | 120VAC, 60Hz, 15A Maximum load, Resistive |
Network Wireless Type | 2.4GHz, IEEE 802.11b/g/n |
Operating Temperature | 32°–104° F (0°–40° C) |
Operating Humidity | 5-85% RH, Non-condensing |
Certification | FCC, IC, ETL |
Smart Plug LED State
LED State | Plug State | Meaning | Action To Take |
---|---|---|---|
Orange Quick Blink | Off | Wi-Fi is not connected. | Set up Wi-Fi for the product. If Wi-Fi is already set up, wait for it to connect. Check the Hubspace app for connectivity status. |
Orange/Green Quick Blink | Off | There is a Wi-Fi error. | Go to device settings in the app and set up Wi-Fi again. Check that your Wi-Fi Access Point is allowing the device to join the network. |
Off | Off | No action required. | - |
Green | On | The plug is on. | - |
Red | On | The plug is on. | - |
Orange | On | The plug is on. | - |
Step 4: Program Lock
- Download the Hubspace app from the App Store or Google Play Store.
- Create an account or sign in if you already have one.
- Follow the instructions on the Hubspace app screen to set up your PIN code.
- Tap the "+" button in the upper right corner to add your lock by scanning the QR code on the lockset or in the Lock Quick Start Guide. The app will perform a bolt direction check automatically. If the QR code is missing or unable to scan, follow the app instructions. Press and hold the SET button for 5 seconds to discover your lock.
Smart Plug Setup
- Connect your plug to power and follow the instructions on the Hubspace app screen. 1. The Bluetooth® connection range is approximately 30 feet (10 meters), but may vary depending on obstacles. For best connectivity, plug the Smart Plug in a power outlet near your lock. 2. The device connects only to 2.4GHz networks and does NOT support 5GHz bandwidth. 3. If your Wi-Fi network name is not visible, check your router settings or move the product closer to your Wi-Fi router.
- Tap the "+" button in the upper right corner to add your plug by scanning the QR code on the plug or in the Smart Plug Quick Start Guide. If the QR code cannot be scanned, you can enter the code manually. Tap "Enter Code" and follow the instructions.
Smart Plug as Wi-Fi Gateway
Tap "Smart Plug" from the homepage in the Hubspace app. Find "Wi-Fi gateway support to another device" to set your Smart Plug as a Wi-Fi Gateway. This allows you to connect your lock remotely with internet access from your phone.
Set up Your Voice Assistant
You can connect your smart plug to Google Home and Alexa from the Hubspace app. Alternatively, sign in to the Alexa app or Google Home app and connect to your Hubspace devices from there.
How to prep a new door for installation
Check Dimensions
Ensure your door has the correct hole sizes for installation. Standard door preparation typically requires a 2-1/8" (54 mm) cross bore and a 1" (25 mm) edge bore. The backset for the latch can be 2-3/8" (60 mm) or 2-3/4" (70 mm).
The document provides diagrams illustrating these dimensions and a template for marking the door.
Drill Door For New Installation
Cut out the provided TEMPLATE and use it to mark the door. Drill holes as indicated. Drill from both sides of the door to prevent wood splitting.
The diagram shows a centerline and hole placements for the cross bore (2-1/8" or 1-1/2") and edge bore (1"). It also indicates the depth of the latch hole for both 2-3/8" (3-7/16") and 2-3/4" (3-13/16") backsets.
Chisel out the mortise for the faceplate and strike plate to ensure they fit flush with the door edge and jamb, respectively. The strike plate dimensions are also provided.
If your door already has holes, skip to Step 1.
WARNING: If the door needs to be drilled, be familiar with how to use a drill safely and understand all door preparation steps before proceeding.
Tools Required (Optional): Drill
Safety Information
Before beginning installation, ensure all parts are present. If any part is missing or damaged, do not attempt to assemble, install, or operate the product. Call Customer Service or visit www.homedepot.com.
Read all precautions and instructions in this manual before installing and using the lock. Save this manual for future reference.
- Do not attempt to disassemble any internal components of the lockset, as this will void the limited warranty.
- Do not drop or hit the lockset; excessive shock may result in permanent damage.
- Do not use pins or sharp objects to press the keypad.
- Always create a backup of important information (Admin PIN, User PIN, etc.).
- Restrict access to your lock's interior assembly and routinely check settings to ensure they have not been altered without your knowledge.
Do not use an electric drill or electric screwdriver to tighten screws.
CARE and MAINTENANCE
Follow these instructions to properly protect and maintain your lockset:
- Remove locks, or do not install locks, prior to painting your door.
- Periodically clean with mild soap and a soft cloth only.
- Do not use abrasives or chemical products containing alcohol, benzene, or acids. Avoid using sharp or abrasive objects to clean the lockset.
- Do not allow water or liquids into the lockset during installation.
- Do not mix old and new batteries.
- Do not mix alkaline, standard (carbon-zinc), or rechargeable (ni-cad, ni-mh, etc.) batteries.
Wireless Protocol & Trademarks
The Wi-Fi CERTIFIED™ Logo is a certification mark of Wi-Fi Alliance®. Apple and the Apple logos are trademarks of Apple, Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google, Google Play, and the Google Play logo are trademarks of Google LLC.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by The Home Depot, Inc., is under license. Other trademarks and trade names are those of their respective owners.
Smart Plug QDID 153778 and 141499. Lockset QDID 175971.
FEDERAL COMMUNICATIONS COMMISSION STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
IC REGULATIONS
This device complies with Industry Canada licence-exempt RSS standard. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
ISED Statement
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.
CAN ICES-003(B)/NMB-003(B)
IC ID: 10256A-LA02303B
HVIN: LA02303B
Supplier's Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Responsible Party
Fu Hsing Americas, Inc
1424 Buford Business Blvd NE Ste 100 Buford, GA 30518
1-770-441-2830
For a video on lock installation, visit: https://bit.ly/3K52U3b