IKEA Bathroom Warranty Information

10 Year and 3 Year Limited Warranty

Everyday life at home puts high demands on bathroom furniture, which is why IKEA bathrooms endure rigorous tests to meet strict standards for quality, strength, and durability. They are tested under the highest standards in domestic applications.

10-Year Limited Warranty

This warranty covers defects in material and workmanship on the following IKEA products:

ENHET, HAVBÄCK, ÄNGSJÖN, TÄNNFORSEN, HAGAÅN, FAXÄLVEN, and LETTAN bathroom series
TOLKEN and ÅLSKEN countertops
ALMAÅN legs
All sinks, faucets, and bath/shower faucets

The warranty remains in force for ten (10) years and is valid from the date of purchase. The original purchase receipt is required as proof of purchase.

3-Year Limited Warranty

This warranty is offered for:

ÅBÄCKEN mist nozzle for faucet
All shower accessories such as riser rails, head and hand showers, and shower hoses. Specifically:

BROGRUND and VOXNAN shower heads, hand showers, and riser rails
VALLAMOSSE riser rail
LILLREVET hand shower and shower hose

The warranty is valid for three (3) years from the date of purchase. The original purchase receipt is required as proof of purchase.

What is Covered Under This Limited Warranty?

This limited warranty applies to domestic use only and covers defects in material and workmanship in the specified furniture and fixtures. IKEA products are tested well beyond all relevant international standards, using top brand components to secure the warranty promise.

The warranty is to the benefit of the original purchaser of the product. It is not transferable, with the exception of residents of the province of Saskatchewan.

What is Not Covered Under This Limited Warranty?

This limited warranty does not apply to products that have been:

Stored, assembled, or installed incorrectly
Used inappropriately, abused, misused, altered
Cleaned with wrong cleaning methods or products

It also does not cover:

Normal wear and tear, cuts, scratches, or damage caused by impacts or accidents
Products used for public use, outdoors, or in a corrosive environment
Incidental or consequential damages
The included aerator (an expendable item)

Installation

Furniture from the ENHET, HAVBÄCK, ÄNGSJÖN, TÄNNFORSEN, HAGAÅN, FAXÄLVEN, and LETTAN series must be fixed to the wall. Ensure that the walls can support the weight of the furniture, as wrong installation may cause injury or damage.

If uncertain about installation, contact a professional. As wall materials vary, screws for fixing to the wall are not included. For advice on suitable screw systems, contact your local specialized dealer. Follow assembly, installation, and care instructions carefully.

Bathroom sink cabinets must also be fixed to the wall. Ensure walls can support the weight of the sink and furniture.

Certification

Certain countries have statutory requirements for the certification of bathroom faucets and shower heads. IKEA faucets have been approved by the Canadian Standards Association for their intended use. Shower heads and hand showers have been tested and are in compliance with EPA's WaterSense Specification for Showerheads (Version 1.0, 03-04-2010 edition).

What Will IKEA Do to Correct the Problem?

IKEA will examine the product and decide, at its sole discretion, if it is covered under this warranty. If covered, IKEA will, through its service operations, either repair the defective product or replace it with the same or a comparable product. IKEA will pay for repairs, spare parts, labor, and travel for repair staff, provided the product is accessible for repair without special expenditure and the work is authorized by IKEA. Replaced parts become the property of IKEA.

If the item is no longer sold by IKEA, IKEA will provide an appropriate replacement, determined at IKEA's sole discretion.

How Country and Provincial Law Applies

This limited warranty is to the benefit of the original purchaser. All limited warranties on products sold within Canada are not transferable beyond the original purchaser, except for residents of Saskatchewan.

This limited warranty grants specific legal rights. It does not affect rights granted by law. Other rights under applicable provincial law may also apply. IKEA is not responsible for incidental or consequential damages. Some provinces may not allow exclusions or limitations on incidental or consequential damages or limited warranties, so these may not apply to you.

How to Reach Us if You Need Service

Contact your local IKEA store. Address and phone numbers are available at IKEA.ca.

Save the Receipt

The receipt is your proof of purchase and is required for the limited warranty to apply. If anything happens, or if you're not satisfied, contact IKEA at IKEA.ca.

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