Numatic Henry Quick Series Vacuum Cleaners - Original Instructions

Product Overview

This document provides original instructions for the Numatic Henry Quick series of vacuum cleaners, including models such as Henry Quick (HEN.100), Hetty Quick (HET.100), Henry Quick Pet (HEN.100), and Henry Quick PRO (HEN.100).

CAUTION: Read instructions before using the machine. KEEP FOR FUTURE REFERENCE.

For assistance, download the 'Nu-Assist' app from the App Store or Google Play.

Visit myhenry.com for more information.

Index

Part Number Description Page
1 Extension handle 10
2 Battery pack 5 & 11
3 Charging Port 8 & 11
4 Filter Pod / Tank 9
5 Hose 12
6 Brush release button 13
7 Brush release panel 13
8 Scent capsule cover 7
9 Control Panel 6 & 11
10 Lid release / Pod Eject 9
11 Lid Catch 9
12 Release Button 3
13 Wand Section 3
14 Hose release 12
15 Brush Roll 13
16 Mini Motorised Floor Tool 4 & 13
17 Brush Roll 13

Note: The Mini Motorised Floor Tool is not included as standard and is available as an optional accessory.

Diagram Description: The index is accompanied by diagrams illustrating the main vacuum cleaner unit with numbered parts (1-13), the floor tool with numbered parts (5-7, 12, 14-15), and the mini motorised floor tool with numbered parts (16-17).

Box Contents & Main Assembly

Box Contents: The box contains various components for the vacuum cleaner, including the main unit, wand sections, floor tools, charging accessories, and specific kits like the 'Quick PRO Kit' for Henry Quick PRO models. Henry Quick Pet and PRO models include specific accessories.

Main Assembly: Illustrations show the step-by-step process of assembling the vacuum cleaner, connecting the wand sections, handle, and floor tool.

Accessory Fitting

Detailed diagrams illustrate how to correctly attach various accessories, such as crevice tools, upholstery tools, and brush tools, to the main unit and wand. Correct fittings are indicated with a checkmark (✔️), and incorrect fittings with a cross mark (❌).

Battery Fitting & Removal

Illustrations guide the user through the process of fitting and removing the battery pack from the vacuum cleaner.

Control Panel

The control panel features five buttons:

Scent Capsule Fitting & Floor Tool Air Bleed Control

Scent Capsule Fitting: Step-by-step diagrams show how to insert a scent capsule into the designated area.

Floor Tool Air Bleed Control: Diagrams illustrate how adjusting the air bleed control on the floor tool affects airflow and suction, particularly for different carpet types.

Charger Wall Mounting & Accessory Storage

Charger Wall Mounting: Instructions and diagrams are provided for securely mounting the charging unit to a wall, including advice on selecting appropriate fixings for the machine's weight (3.2kg) and routing the charging cable.

Accessory Storage: Diagrams show how to store various accessories with the vacuum cleaner.

Disposable Pod Emptying & Fitting

Disposable Pod Emptying: Illustrations guide the user on how to safely empty the disposable dust pod.

Disposable Pod Fitting: Diagrams demonstrate the correct procedure for fitting a new disposable dust pod.

Extension Handle Fitting / Removal

Step-by-step illustrations (1-4) clearly show how to attach and detach the extension handle to the vacuum cleaner.

Machine Charging

Diagrams illustrate the process of charging the vacuum cleaner's battery. This includes connecting the charger and shows battery status indicators (e.g., multiple bars representing charge level) and an estimated recharge time of 150 minutes for a full charge (100%).

Floortool Hose Cleaning / Blockage Removal

Step-by-step illustrations (1-7) provide instructions on how to clean the floortool hose and remove any blockages that may occur.

Brush Roller Removal & Cleaning

Brush Roller Removal & Cleaning: Diagrams (1-4) detail the process for removing and cleaning the brush roller on the standard floor tool.

Mini Motorised Floor Tool Brush Roller Removal & Cleaning: Diagrams (1-5) show the specific procedure for removing and cleaning the brush roller on the mini motorised floor tool.

Machine Data & Troubleshooting

Machine Data

Model Voltage Protection Class Weight (Ready to work) Sound Pressure (LpA) Uncertainty (KpA) *Run Time
HEN.100 25.2V Class III 3.2 kg 77 dB(A) 0.5 dB 70 min (Low - Brush OFF)
55 min (Low - Brush ON)
16 min (High - Brush OFF)
14 min (High - Brush ON)
HTY.100
Model Pod Capacity *Charging Times Rated Power Hand / Arm Vibration Dimensions L x W x H
HTY.100 1 L 150 mins to 100% 300W ah ≤ 2.5 m/s ² 270mm x 240mm x 1220mm

*Run and Recharge times may vary dependent on ambient temperature and expected battery ageing.

Trouble Shooting

No. Problem Possible Reason Solution
1 Large RED light on control panel is flashing There may be a blockage in the system
The filter pod may be full
Check the floorhead hose, wands, connections and accessories, remove any blockages, page 12
If there are no blockages in the system, eject and replace the filter pod, page 9
2 Machine is difficult to push on carpet The carpet pile is very deep or dense and can cause high pressure inside the floor head Open the air valve on top of the floorhead to reduce pressure, page 7
Switch the machine from boost to normal mode, page 6
3 Floor brush cuts out on rugs or carpet The carpet or rug pile is very deep and can cause high pressure on the brush, the safety system cuts power to the brush Switch off floor brush from the control panel, page 6
Switch the machine from boost to normal mode, page 6
4 Vacuum lifts area rugs The vacuum suction may be too high and/or the brush roll is picking up the rug Switch the machine from boost to normal mode and switch off the brush roll, page 6
Adjust floor Tool Air Bleed Control, page 7
5 Floor head is not picking up hair or fibres The floor brush has excessive hair wrapped around it
There is a partial blockage in the floor head or wands
Remove the floor brush from the floor head and clean, page 13
Check the floorhead hose and wands, remove any blockages, page 12/13
6 No power at rotating floor brush The brush head button is switched off Switch the machine off and then back on again, page 6
7 Machine will not power up after prolonged use The machine is equipped with a motor-protective thermostat as well as battery extreme temperatures protections, the system temperatures are outside of working parameters Allow the machine and the battery to cool down

About Your Machine Labels

Rating Label: Details include Model, Serial Number, Weight, Approval Marks, Voltage/Current/Rated Power, Company Name & Address, Battery Type, WEEE Logo, and Manufacturer. A warning advises users to read the instruction manual.

Floor Tool Label: Contains Model, Weight, Voltage/Current/Rated Power, Approval Marks, and Manufacturer information.

Battery Label: Includes Company Name & Address, Voltage/Current/Battery Capacity, Model, Approval Marks, WEEE Logo, Caution/Attention notices, and Manufacturer details.

Maintenance

Daily: Keep the machine and parts clean, ensure the filter pod is fitted, and examine the charger regularly. Check the filter pod frequently.

Weekly: Perform daily checks and also check for any worn or damaged parts, replacing them immediately.

Batteries: Always recharge batteries after use.

WEEE (Waste, Electrical and Electronic Equipment): Accessories and packaging should be sorted for environmentally-friendly recycling. This applies to UK/EU countries. Do not dispose of in household waste. Items no longer suitable for use must be collected and sent for recovery.

PPE (Personal Protective Equipment): The following PPE may be required for certain operations: [Ear Protection Icon], [Safety Footwear Icon], [Head Protection Icon], [Safety Gloves Icon], [Dust / Allergens Protection Icon], [Eye Protection Icon], [Protective Clothing Icon], [Hi-Vis Jacket Icon], [Caution Wet Floor Sign Icon]. A risk assessment should be conducted to determine appropriate PPE.

For assistance with problems or breakdowns, contact your Numatic dealer or the Numatic Technical helpline at +44 (0)1460 269268.

Information for Dry Use Battery Vacuum Cleaners

Warning: Read the instruction manual before use. Operators must be adequately instructed. Care and attention are required during use. Routine and preventative maintenance is essential for safe operation. Failure to maintain the equipment correctly could render it unsafe.

This machine is for DRY USE only.

Ensure the charging lead is secure and the jack is properly inserted when charging.

Keep body parts away from openings and moving parts.

Remove the battery BEFORE cleaning, maintenance, or converting the machine.

This appliance is intended for assembly, cleaning, and maintenance by an adult.

Not suitable for collecting biological hazards, hazardous, or explosive dusts. Contact your distributor for machines capable of such tasks.

Not intended for use by persons with reduced physical, sensory, or mental capabilities, or lack of experience/knowledge (including children).

Keep scent capsules away from children (harmful if swallowed).

Exercise extra care when cleaning on stairs.

Children should be supervised to ensure they do not play with the appliance. This machine is not a toy.

Caution: Store indoors only. For indoor use only. Ensure suitability for the material being collected.

Note: Primarily for domestic and commercial settings (homes, hotels, schools, hospitals, factories, shops, offices). Fitted with thermal protection. If a blockage occurs, remove the battery, inspect the floor tool, tubes, and hose for debris. If clear, replace the filter pod. Inspect for damage after use. Consider machine weight when moving.

Do: Keep machine clean, change filter pod frequently, keep hoses and tubes clear, replace worn/damaged parts immediately, use only OEM specified Numatic Scent Capsules.

Don't: Suck up hot ashes or lighted cigarette ends. Use steam cleaners or pressure washers. Immerse in water. Attempt maintenance with battery connected. Place foreign objects (air fresheners, capsules, beads) into the machine, as this can be dangerous and invalidate the warranty.

Battery and Charger Information

Note: It is recommended that the battery is fully charged before first use.

Important Warnings – Charger

CAUTION! Charge only Numatic Lithium-Ion batteries. Use only the provided supply unit (100-240V ~ 0.8A). Do not charge damaged or wet batteries. Protect the charger from moisture. Ensure mains voltage matches the charger rating plate. Use only Numatic International battery charger (915242). Do not operate in explosive environments. Do not carry by the cord. Do not unplug by pulling the cord. Do not cover the charger while charging. Do not open the charger; repairs must be done by authorised personnel.

Warning: Only use the supplied Numatic Charger. Using non-Numatic chargers risks severe damage and fire. Only use genuine Numatic parts.

Instructions for Use – Charging Batteries

The charger operates at different mains voltages and frequencies. Ensure the charger jack plug is fully inserted into the battery (see page 11). If the charger is damaged, contact your supplier. Ensure replacements are genuine Numatic parts.

Health Hazards (Acute & Chronic)

Battery chemicals are in a sealed container. Risk of exposure only occurs if the battery is abused or damaged. Avoid contact of electrolyte and lithium with skin and eyes. Signs of exposure include chemical burns from damaged/leaking batteries.

Important Warnings – Batteries

Dispose of used Numatic Lithium-Ion batteries safely according to local regulations. Do not dismantle, open, shred, expose to heat/fire, or store in direct sunlight. Avoid short-circuiting batteries or storing them haphazardly. Be aware of the risk of short-circuiting terminals by metal objects. Do not subject batteries to mechanical shock. In case of battery leaking, avoid contact with skin/eyes and inhaling fumes; seek medical advice. Use only the provided charger and batteries designed for the appliance. Keep batteries clean and dry. Do not leave batteries on prolonged charge when not in use. After long storage, multiple charge/discharge cycles may be needed for maximum performance. Remove batteries when not in use or when scrapping the appliance. Do not immerse in liquid. Do not charge damaged batteries. If batteries leak, return them to a disposal plant.

Temperature and Humidity Range Table:

Condition Temperature Humidity
Storing +5 ... +35 °C 25-85% RH no condensation
Discharge +5 ... +35 °C 25-85% RH no condensation
Charge +5 ... +35 °C 25-85% RH no condensation
Shipment -20 ... +60 °C 25-85% RH no condensation
Long term storage ≤ 50% RH no condensation

If the battery is subject to conditions outside these parameters, allow at least 3 hours for acclimatisation at room temperature before operation. For faulty batteries, contact Numatic International or the helpline.

Care and Disposal of Lithium-Ion Batteries

DEFECTIVE BATTERIES

ATTENTION: Follow all safety guidelines. Defective batteries must not be stored inside buildings. If returning a battery, collection must be arranged by the supplier; faulty batteries must not be returned via post or courier. Suspected defective batteries showing signs of damage (impact, distortion, blistering, loose parts, leakage) must be considered defective and handled accordingly. Batteries found operational after a single recharge cycle under observation are considered good. If a battery fails to recharge correctly, it is defective and no further recharge attempts should be made. Defective discharged batteries should be stored in a locked battery waste container away from buildings. Dispose of batteries safely according to local regulations.

First Aid Measures

Skin Exposure: If internal materials contact skin, remove contaminated clothing and flush skin with plenty of water for at least 20 minutes. Seek medical attention.

Eye Exposure: If internal materials contact eyes, lift eyelids and rinse with running water for more than 20 minutes. Seek medical attention.

Inhalation Exposure: If internal materials are inhaled, seek fresh air. If breathing is difficult, seek medical attention immediately.

Oral Exposure: Do not induce vomiting if internal materials are swallowed. Seek medical attention immediately.

Note: Inhalation, skin contact, and eye contact are possible if the battery is damaged. Corrosive fumes can irritate skin, eyes, and mucous membranes.

Schematic Diagram & Spares/Accessories

Schematic Diagram: A block diagram illustrates the electrical components of the vacuum cleaner, including Floor Tool LEDs, Floor Tool PCB, Battery Connect PCB, VAC Motor, Floor Motor, Control Panel, and Micro Switch.

Spares and Accessories

Part Number Description
915170 Battery Pack Assembly (25.2 V)
914440 Battery Charger - UK Plug
914303 Henry Floor Tool
914305 Hetty Floor Tool
914746 Henry Floor Tool Graphite
915527 Mini Motorised Floor Tool
919221 Quick Pro Kit

For spares and accessories, visit myhenry.com.

Numatic International WARRANTY

Numatic International Limited grants a warranty to the original purchaser for domestic residential use for 2 years. This warranty excludes consumable parts. Using non-Numatic pods or incorrect chargers may invalidate the warranty.

Warranty Terms:

Numatic International Limited, Chard, Somerset TA20 2GB. Telephone: 01460 68600.

Declarations of Conformity

UKCA Declaration of Conformity: Numatic International Limited declares that the product (HEN, HTY, NQ Vacuum Cleaner - Commercial - Dry) is in conformity with relevant UK directives and standards, including Supply of Machinery Regulations, EMC Regulations, and RoHS Regulations, referencing specific EN standards.

EU Declaration of Conformity: Similar declarations are made in multiple languages (French, German, Danish, Spanish, Estonian, Italian, Dutch, Portuguese, Polish, Romanian, Russian, Swedish, Slovenian, Finnish) confirming conformity with EU directives such as the Machinery Directive, EMC Directive, and RoHS Directive.

Authorised Signatory: Mr. Matthew Coles, Head of Technology. Signed: M Coles, Date: 5th February 2024.

Numatic International Contact Information

Numatic International Limited (Head Office): Chard, Somerset TA20 2GB, UNITED KINGDOM. Tel: 01460 68600. Website: numatic.com.

Contact details for Numatic International offices in Germany, Denmark, France, Netherlands, Switzerland, South Africa, Portugal, Spain, and Italy are provided, including addresses and telephone numbers.

Models: HEN.100, HTY.100, HEN.100 Henry Quick Pet, HEN.100, Henry Quick Pet, Quick Pet, Pet

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