Jensen CAR8000 Installation & Owner's Manual

10.1" Capacitive Touch Screen 2 DIN Multimedia CD/DVD Receiver

AM-FM USB/SD Multimedia Player, Rear Camera Input

Copyright Notes

This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

The microSD logo is a trademark of SD-3C LLC. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.

Use of the Apple CarPlay logo means that a vehicle user interface meets Apple performance standards. Apple is not responsible for the operation of this vehicle or its compliance with safety and regulatory standards. Please note that use of this product with iPhone, iPod or iPad may affect wireless performance. Apple CarPlay is a trademark of Apple Inc. "Made for iPod" and "Made for iPhone" mean that an electronic accessory has been designed to connect specifically to iPod or iPhone, respectively, and has been certified by the developer to meet Apple performance standards. iPhone and iPod are trademarks of Apple, Inc., registered in the U.S. and other countries.

Availability of Android Auto™ may vary depending upon your country and phone model. Please visit android.com/auto for more information. Android, Android Auto, Google and other marks are trademarks of Google Inc.

Other trademarks and trade names are those of their respective owners.

Warning

Upon installation of this monitor/media player (“unit”) into a vehicle, the driver of the vehicle must not operate this unit by watching videos or playing video games while driving. Failure to follow this instruction could lead to driver distraction which could result in serious injury or death to the vehicle's occupants or persons outside the vehicle and/or property damage.

Several states prohibit the installation of monitors/media players if the screen is visible from the driver's seat. If you reside in a jurisdiction which has enacted such a law, this unit must not be installed so that the screen is visible from the driver's seat. When installing this unit in the front console/dashboard, the unit must be positioned so that it is facing the front passenger seat only. Failure to follow this instruction could lead to driver distraction which could result in serious injury or death to the vehicle's occupants or persons outside the vehicle and/or property damage.

This unit is designed so that it may be operated only when the vehicle is in “Park” and the parking brake is fully engaged. To this end, this unit includes a parking brake lock-out feature which prohibits the unit from operating if the vehicle is not in “Park" and/or the parking brake is not fully engaged. When installing this unit, the installer must connect the parking brake detect wire to the parking brake mechanism in order to make the parking brake lock-out feature operable. DO NOT simply ground the parking brake detect wire to a metal portion of the vehicle. Failure to properly install the parking brake lock-out feature could lead to driver distraction which could result in serious injury or death to the driver's occupants or persons outside the vehicle and/or property damage.

Once the parking brake lock-out feature is installed, the owner/user must not attempt to disrupt/neutralize the parking brake lock-out feature by (a) partially engaging the parking brake and/or (b) purchasing/using any device or unit designed to send necessary brake signals to the unit. Failure to follow these instructions could lead to driver distraction which could result in serious injury or death to the driver's occupants or persons outside the vehicle and/or property damage.

When operating this unit, keep the unit's volume level low enough so that the vehicle's occupants can hear traffic-related sounds such as police and emergency vehicles. Failure to follow this instruction could lead to driver distraction which could result in serious injury or death to the vehicle's occupants or persons outside the vehicle and/or property damage.

Safety Information

Please read all instructions carefully before attempting to install or operate.

Due to its technical nature, it is highly recommended that your JENSEN CAR8000 is installed by a professional installer or an authorized dealer. This product is only for use in vehicles with 12VDC negative ground only.

To prevent damage or injury:

If you experience problems during installation, consult your nearest JENSEN dealer.

FCC Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. this device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Preparation

Before You Start

INSTALLATION GUIDE

MOUNTING SCREWS

M2.6 x 6.0mm M5.0 x 6.0mm M5.0 x 5.0mm

TRIM RING

MOUNTING BRACKET

Diagram showing various screen angles for mounting:

Diagram showing left/right view of screen angles:

* Use 2 or 3 screws to affix the monitor to the bracket.

Wiring Diagram - Inputs/Outputs

Diagram showing the rear connections of the CAR8000 unit, including USB, CarPlay and Android Auto, Radio Antenna, External microphone, and various input/output ports (VIDEO IN, A/V AUDIO IN, SUBWOOFER, LINE OUT, CAMERA IN, CAMERA 12V, GND).

Also shows the wiring harness connections for:

FUSE: If fused, replace with same specification value. 15A

Note: When replacing a fuse, make sure to use the correct type and amperage. Using an incorrect fuse could cause damage. The unit uses (1) 15 amp ATC mini style fuse located on the power connector.

Wiring Notes:

Control Locations

Diagram showing the front panel of the CAR8000 unit with numbered controls:

The radio display features the following functions and displays.

Remote Control Preparation

Diagram of the remote control with numbered buttons:

General Operation

Diagrams showing the main menu screen with different source options.

General Operation (Setup Menu)

From the Main Menu screen, select Setup to access the Setting menu and select from eight categories represented by the icons on the top of the screen: General, Audio, Display, Others. Select the category, and adjust any of the available options using the touch screen.

General Settings:

Audio Settings:

Press the “Settings/Equalizer“ icon on the main menu screen to adjust Fader and Balance controls, Equalizer (8-Band Tone Control and 8 Presets EQ Settings), and Time Alignment adjustments.

Diagrams showing EQ and Time Alignment settings.

Display Settings:

Others:

AM/FM Tuner Operation

From the main menu, touch the Radio icon on the screen to select AM/FM tuner mode.

Diagram showing the AM/FM tuner interface with numbered controls.

USB/microSD Operation

From the main menu, touch the USB or microSD icon on the main screen.

Diagram showing the USB/microSD playback interface with numbered controls.

Media Compatibility

File Type

File System FAT FAT 12 FAT 16/FAT 32 MP3
File Extension .mp3/.MP3/.Mp3/.mP3/.flac/ogg/.MP4/.Xvid X
.rmp/.m4a X
MPEG Format MPEG 1
MPEG 2
MPEG 2.5
Sampling Frequency MPEG 1 32/44.1/48kHz
MPEG 2 12/16/22.05/24kHz
MPEG 2.5 8/11.025/12kHz
Bitrate MPEG 1 32 ~ 320kbps
MPEG 2 8 ~ 160kbps
MPEG 2.5 8 ~ 160kbps
Other Information Directory Depth Unlimited
File Name Length 32 bytes
Total File Number 2000 files
Total Folder Number 200 folders
File Number via Folder 2000 files
MP3 ID3 TAG ver.1.x
ver.2.x
Title, Artist, Album

Notes:

Media Compatibility (Continued)

Incompatible File Types:

Playback Order:

MP3 playback sequence begins in the root folder of the USB device. Any empty folders or folders that do not include MP3 files are skipped.

Compatible Recording Formats (ISO9660 standards):

Notes: Some files may not play or be displayed correctly, depending on sampling rates and bit rates.

For best results, use the following settings when ripping MP3 files: 128kbps or higher constant bit rate, 44.1kHz or higher sampling frequency.

CD/DVD Operation

From the main menu, Click the button to enter the CD/DVD mode.

Diagrams showing the CD/DVD playback interface with numbered controls and settings.

Notes:

Bluetooth Operation

Before you can use a Bluetooth device to make hands-free calls or stream audio, it must be authenticated. This is also referred to as "pairing" a device.

Pairing a New Device:

The unit broadcasts the pairing signal constantly when no devices are currently connected. Complete the pairing sequence from your Bluetooth device. Refer to the owner's manual for your device for more details. The device name is "CAR8000". The unit can be in any mode of operation when pairing is performed. On certain phones, pairing may need to be done more than once.

Connect:

The head unit will automatically connect to the last connected device when the connect feature is set to Auto connect On. If the connect feature is set to Auto Connect Off, the head unit will not automatically connect to any device.

Bluetooth Phone:

From the main menu, touch the Bluetooth icon on the screen. Bluetooth icon will appear anytime a Bluetooth device is connected.

Diagram showing the Bluetooth interface with numbered controls.

Diagrams showing Bluetooth phone and music playback interfaces.

Apple CarPlay Operation

Apple CarPlay™ is a smart interface for iPhone, allowing voice-control (via Siri) of music, navigation, phone and messaging apps - significantly reducing driver distraction.

Compatible Devices:

iPhone 11 Plus, iPhone 11, iPhone XS Max, iPhone XS, iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6, iPhone 6S

Starting Apple CarPlay™:

Connect an iPhone to the receiver's USB port using an Apple Certified Lightning cable (not included). Apple CarPlay will launch automatically. The familiar applications will appear on the receiver's touchscreen to activate Siri voice control.

Note: For safety reasons, CarPlay features are limited while driving and will vary with each CarPlay-enabled app. Available functions are determined by each individual app provider. For more information, visit www.apple.com/ios/carplay.

Note: Certain iPhone functions may be illegal while driving in your jurisdiction. Be sure to familiarize yourself with local and state laws regarding mobile devices. When in doubt, stop and park your vehicle before using any devices.

Controlling Apple CarPlay™:

When the CarPlay menu is displayed, the home button in the lower left corner works just like the home button on your iPhone.

Diagram showing the Apple CarPlay map interface.

Press any Application button on the main CarPlay menu to access that operation directly. The toolbar on the left side of the screen displays the time, signal strength and shortcuts to the most popular applications - Phone, Music and Navigation - so they can be accessed quickly and easily without returning to the main menu.

Basic Controls:

Note: There is no need to pair your iPhone when using CarPlay. This will occur automatically when connecting an iPhone to the unit's USB port.

Note: When CarPlay is in use, the unit's Bluetooth will turn off automatically and hands-free functionality will operate through the CarPlay feature. Any other devices connected via Bluetooth will be disconnected during CarPlay use.

Exiting Apple CarPlay™:

Disconnecting your iPhone will automatically exit CarPlay mode. To exit CarPlay mode while your phone is still connected, press the Power/Volume knob momentarily, and the unit's main menu will be displayed.

Android Auto™ Operation

Android Auto™ brings the most useful apps to your phone screen or your compatible car display, in a format that makes it easy for you to keep your main focus on driving. You can control things like navigation and maps, calls and text messages, and music.

Google Assistant:

With your Google Assistant on Android Auto, you can keep your eyes on the road and your hands on the wheel while using your voice to help you with your day. Simply say, "Ok Google," or in compatible cars, long press the voice control button on your steering wheel.

Navigation:

Get real-time traffic alerts to avoid hazards, speed traps, and find the fastest route. Or take a break and find a bite along the way.

Calls & Messages:

Your Google Assistant lets you stay connected while you're driving. Your Assistant can help you call phone numbers from your contacts, chat with your favorite apps, read your messages aloud and text back, keeping your hands on the wheel.

Compatible Devices:

Android Auto™ requires the Android Auto app from Google Play installed on an Android smartphone running Android Lollipop 5.0 or higher.

Warning:

Certain uses of the smartphone may not be legal while driving in your jurisdiction, so you must be aware of and obey any such restrictions. If in doubt as to a particular function, only perform it while the car is parked. No feature should be used unless it is safe to do so under the driving conditions you are experiencing.

Starting Android Auto™:

Connect an Android Auto™ compatible device to the unit via USB cable. Android Auto™ will launch automatically, or it can be accessed at any time from the main menu.

Note: When the device for Android Auto is connected to this unit, the device is also connected via Bluetooth at the same time. If five devices are already paired, the message confirming whether to delete the registered device is displayed. If you want to delete the device, touch [Agree]. If you want to delete other device, touch [BT Settings] and delete the devices manually.

Note: If Android Auto is turned on during a call on a cellular phone other than the Android Auto compatible device, the Bluetooth connection will switch to the Android Auto compatible device after the call.

Using Android Auto™:

The Android Auto™ home screen displays personalized information, like time to your destination, reminders, recent calls incoming messages, the song you're listening to, and Google Now cards.

When the Android Auto™ menu is displayed, you can say "OK Google" or select the microphone in the upper right corner to talk to Google.

Diagram showing the Android Auto home screen with numbered options.

Exiting Android Auto™:

To exit Android Auto™, press the Exit button. Disconnecting your Android phone will automatically exit Android Auto™ mode.

Rear RCA Input

Rear Camera Operation - (Optional)

SWC Input Operation

The built-in SWC Interface is compatible with PAC steering wheel control modules. The PAC SWI-RC is recommended. A third-party adapter must be used in order for the CAR8000 to be compatible with any steering wheel controls. The following controls are available for most vehicles.

Available Controls:

Note: Not all OE steering wheel functions may be supported by the CAR8000.

PAC SWI-RC Installation Hints:

  1. Set "Radio Select Switch". Set the SWI-RC to position 7 - "Pioneer/Other/Sony".
  2. To program, use the Pioneer/Sony/Other radio function mapping order for JENSEN units.
  3. When programming the SWI-RC, if a function is not supported (or not desired), then the function MUST be skipped as per the PAC SWI-RC instructions.
  4. The SWC function MUST be programmed in the correct order per the PAC SWI-RC radio function mapping order instructions.

SWI-RC (3.3VDC Reference)

Function Order Function Mapping SWI-RC (3.3VDC Reference)
Center Pin (Ring) Voltage (Function Select) Tip Pin Voltage
1 Reset
2 Mode
3 Seek + / Track + H 3.3v 0.6
4 Seek - / Track - H 3.3v 1.81
5 Mute H 3.3v 1.01
6 Volume + H 3.3v 2.07
7 Volume - H 3.3v 2.32
8 Band H 3.3v 2.73
9 BT Talk L 0.0V 0.60
10 BT End L 0.0V 1.01

Troubleshooting

General

Problem Cause Action
Unit will not turn on (no power) Yellow wire not connected or incorrect voltage
Red wire not connected or incorrect voltage
Black wire not connected
Check connections for proper voltage (11~16VDC)
Check connection to ground
Unit has power (but no sound) Fuse blown
Speaker wires not connected
One or more speaker wires touching each other or touching chassis ground
Replace fuse(s)
Check connections at speakers
Insulate all bare speaker wires from each other and chassis ground
Unit blows fuse(s) Yellow or red wire touching chassis ground
Speaker wires touching chassis ground
Incorrect fuse rating
Check for pinched wire
Check for pinched wire
Use fuses with correct rating
Unit has audio (but no video) Parking brake safety circuit not connected
Parking brake not applied
Check connections at parking brake
Apply parking brake as described on page 26
IR remote does not work Dead battery Replace battery

Specifications

FM Tuner

AM Tuner

Front USB

Monitor

General

Design and specifications subject to change without notice.

Amplifier

CEA-2006 Compliant

CEA-2006 Power Standard Specifications (reference: 14.4VDC +/- 0.2V, 20Hz~20kHz)

Limited One Year Warranty

This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Namsung America Inc warrants this product to the original purchaser to be free from defects in material and workmanship for a period of one year from the date of the original purchase.

Namsung America Inc agrees, at our option, during the warranty period, to repair any defect in material or workmanship or to furnish an equal new, renewed or comparable product (whichever is deemed necessary) in exchange without charges, subject to verification of the defect or malfunction and proof of the date of purchase. Subsequent replacement products are warranted for the balance of the original warranty period.

Who is covered?

This warranty is extended to the original retail purchaser for products purchased from an authorized JENSEN dealer and used in the U.S.A.

What is covered?

This warranty covers all defects in material and workmanship in this product. The following are not covered: software, installation/removal costs, damage resulting from accident, misuse, abuse, neglect, product modification, improper installation, incorrect line voltage, unauthorized repair or failure to follow instructions supplied with the product, or damage occurring during return shipment of the product. Specific license conditions and copyright notices for the software can be found via www.jensenmobile.com.

What to do?

  1. Before you call for service, check the troubleshooting guide in your owner's manual. A slight adjustment of any custom controls may save you a service call.
  2. If you require service during the warranty period, you must carefully pack the product (preferably in the original package) and ship it by prepaid transportation with a copy of the original receipt from the retailer to an authorized service center.
  3. Please describe your problem in writing and include your name, a return UPS shipping address (P.O. Box not acceptable), and a daytime phone number with your shipment.
  4. For more information and for the location of the nearest authorized service center please contact us by one of the following methods:
    • Call us toll-free at (888) 921-4088
    • E-mail us at cs@dualav.com

Exclusion of Certain Damages: This warranty is exclusive and in lieu of any and all other warranties, expressed or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose and any obligation, liability, right, claim or remedy in contract or tort, whether or not arising from the company's negligence, actual or imputed. No person or representative is authorized to assume for the company any other liability in connection with the sale of this product. In no event shall the company be liable for indirect, incidental or consequential damages.

Customer Support

1-888-921-4088 (Monday-Friday, 9AM-5PM EST)

Visit https://www.jensenmobile.com

Designed and Engineered in USA

©2020 Namsung America Inc. All rights reserved.

All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of NAMSUNG AMERICA INC.

NSA0520

Models: JENSEN, CAR8000, 10.1 capacitive Touch Screen, 2 Din Multimedia CD, DVD Receiver

File Info : application/pdf, 30 Pages, 2.62MB

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CAR8000 OM

References

Adobe InDesign 15.0 (Windows) Adobe PDF Library 15.0

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