JENSEN CAR8000 10.1" Multimedia Mechless Receiver

Copyright Notes

This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

The microSD logo is trademark of SD-3C LLC. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.

Use of the Apple CarPlay logo means that a vehicle user interface meets Apple performance standards. Apple is not responsible for the operation of this vehicle or its compliance with safety and regulatory standards. Please note that use of this product with iPhone, iPod or iPad may affect wireless performance. Apple CarPlay is a trademark of Apple Inc. "Made for iPod" and "Made for iPhone" mean that an electronic accessory has been designed to connect specifically to iPod or iPhone, respectively, and has been certified by the developer to meet Apple performance standards. iPhone and iPod are trademarks of Apple, Inc., registered in the U.S. and other countries.

Availability of Android Auto™ may vary depending upon your country and phone model. Please visit android.com/auto for more information. Android, Android Auto, Google and other marks are trademarks of Google Inc.

Other trademarks and trade names are those of their respective owners.

Warning Statement

⚠️ Upon installation of this monitor/media player ("unit") into a vehicle, the driver of the vehicle must not operate this unit by watching videos or playing video games while driving. Failure to follow this instruction could lead to driver distraction which could result in serious injury or death to the vehicle's occupants or persons outside the vehicle and/or property damage.

Several states prohibit the installation of monitors/media players if the screen is visible from the driver's seat. If you reside in a jurisdiction which has enacted such a law, this unit must not be installed so that the screen is visible from the driver's seat. When installing this unit in the front console/dashboard, the unit must be positioned so that it is facing the front passenger seat only. Failure to follow this instruction could lead to driver distraction which could result in serious injury or death to the vehicle's occupants or persons outside the vehicle and/or property damage.

This unit is designed so that it may be operated only when the vehicle is in "Park" and the parking brake is fully engaged. To this end, this unit includes a parking brake lock-out feature which prohibits the unit from operating if the vehicle is not in "Park" and/or the parking brake is not fully engaged. When installing this unit, the installer must connect the parking brake detect wire to the parking brake mechanism in order to make the parking brake lock-out feature operable. DO NOT simply ground the parking brake detect wire to a metal portion of the vehicle. Failure to properly install the parking brake lock-out feature could lead to driver distraction which could result in serious injury or death to the driver's occupants or persons outside the vehicle and/or property damage.

Once the parking brake lock-out feature is installed, the owner/user must not attempt to disrupt/neutralize the parking brake lock-out feature by (a) partially engaging the parking brake and/or (b) purchasing/using any device or unit designed to send necessary brake signals to the unit. Failure to follow these instructions could lead to driver distraction which could result in serious injury or death to the driver's occupants or persons outside the vehicle and/or property damage.

When operating this unit, keep the unit's volume level low enough so that the vehicle's occupants can hear traffic-related sounds such as police and emergency vehicles. Failure to follow this instruction could lead to driver distraction which could result in serious injury or death to the vehicle's occupants or persons outside the vehicle and/or property damage.

* Note: The above video Content is for DVD Receiver Only.

Safety Information

Please read all instructions carefully before attempting to install or operate.

Due to its technical nature, it is highly recommended that your JENSEN CAR8000 is installed by a professional installer or an authorized dealer. This product is only for use in vehicles with 12VDC negative ground only.

To prevent damage or injury:

• Make sure to ground the unit securely to the vehicle chassis ground.
• Do not remove the top or bottom covers of the unit.
• Do not install the unit in a spot exposed to direct sunlight or excessive heat or the possibility of water splashing.
• Do not subject the unit to excessive shock.
• When replacing a fuse, only use a new one with the prescribed rating. Using a fuse with the wrong rating may cause the unit to malfunction.
• To prevent short circuits when replacing a fuse, disconnect the wiring harness first.
• Use only the provided hardware and wire harness.
• You cannot view video while the vehicle is moving. Find a safe place to park and engage the parking brake.
• If you experience problems during installation, consult your nearest JENSEN dealer.
• If the unit malfunctions, reset the unit as described on page 10 first. If the problem still persists, consult your nearest JENSEN dealer or call tech assistance @ (888) 921-4088.
• To clean the monitor, wipe only with a dry silicone cloth or soft cloth. Do not use a stiff cloth, or volatile solvents such as paint thinner and alcohol. They can scratch the surface of the panel and/or remove the printing.
• When the temperature of the unit falls (as in winter), the liquid crystal inside the screen will become darker than usual. Normal brightness will return after using the monitor for a while.
• When extending the ignition, battery or ground cables, make sure to use automotive-grade cables or other cables with an area of 0.75mm (AWG 18) or more to prevent voltage drops.
• Do not touch the liquid crystal fluid if the LCD is damaged or broken. The liquid crystal fluid may be hazardous to your health or fatal. If the liquid crystal fluid from the LCD contacts your body or clothing, wash it off with soap immediately.

FCC Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Preparation

Before You Start

• Disconnect negative battery terminal. Consult a qualified technician for instructions.
• Avoid installing the unit where it would be subject to high temperatures, such as from direct sunlight, or where it would be subject to dust, dirt or excessive vibration.

INSTALLATION GUIDE

Mounting Screws

• M2.6 x 6.0mm
• M5.0 x 6.0mm
• M5.0 x 5.0mm

Trim Ring

Used for fitting the unit into the dashboard opening.

Mounting Bracket

Secures the unit within the dashboard.

Viewing Angles

The screen can be tilted to optimize viewing angles. Available angles include -10°, -5°, 0° (Vertical), 5°, 9°, 14°, and 18°.

Wiring Diagram - Inputs/Outputs

This section details the connections for various inputs and outputs.

Connectors:

• 6PIN Connector: VIDEO IN, A/V AUDIO IN (R), A/V AUDIO IN (L)
• 10PIN Connector: SUBWOOFER 1, SUBWOOFER 2, LINE OUT REAR R, LINE OUT REAR L, LINE OUT FRONT R, LINE OUT FRONT L
• 12PIN Connector: LEFT FRONT(+/-), RIGHT FRONT(+/-), LEFT REAR(+/-), RIGHT REAR(+/-)
• 20PIN Connector: USB, Radio Antenna, CAMERA IN, CAMERA 12V, GND, IGNITION / 12V(+), IGNITION / ACC 12V(+), CHASSIS GROUND(-), BATTERY 12(+), ILLUMINATION(+), REVERSE(+), POWER ANTENNA (+), PARKING BRAKE(-), REMOTE TURN-ON(+), SWC INPUT

Fuse:

If fused, replace with same specification value. The unit uses a 15A ATC mini style fuse.

Wiring Notes:

• Subwoofer output: The Subwoofer preamp audio output (Blue jacket with Black RCA) is active in all audio modes.
• Rear camera input: A rear view camera (not included) can be used with the Camera input.

Control Locations

This section identifies the controls on the unit's display and physical buttons.

Display Features:

1. Voice Activation Button ?
2. microSD Card Slot ?
3. MODE
4. Power/Volume/Mute ⏻
5. Home ?
6. USB Port ?
7. Disc Eject Button: Click to eject the disc.

Physical Buttons (Front Panel):

1. (Numbered buttons 1-6 correspond to functions like presets, etc.)
2. (Volume knob)
3. (Other buttons as indicated in diagram)

Remote Control Preparation

The remote control provides access to various functions:

1. Power ⏻
2. Volume Up ⬆️
3. Tune/Track Down ⬇️
4. Enter
5. Mute ?
6. Volume Down ⬇️
7. Preset 1~6
8. Repeat ?
9. Play/Pause ▶️/⏸️
10. Talk ?
11. MODE
12. End Call ?
13. Random ?
14. BAND
15. Tune/Track Up ⬆️
16. Voice Activation Button ?

General Operation

Power On/Off

Momentarily press ⏻ to turn the unit on. Press and hold to turn the unit off.

Volume

Rotate the volume knob to increase or decrease the volume level.

Mute

Momentarily press ? to silence the audio. Momentarily press ? again to return to the previously selected volume. Rotating the volume knob while the volume is muted will also cancel the mute function.

Mode

Press MODE at the top left corner of the screen to display the main menu.

Main Menu

The main menu provides access to various sources and settings:

• Radio/USB/CD/DVD/BT Phone/Android Auto/CarPlay/microSD/AV In/ BT Audio/Equalizer/Setting
• Note: Modes of operation can also be accessed by selecting the corresponding icon from the main menu.

Operation Mode Selection: Press the ? icon at the top left corner of the screen to display the OSD main menu. Press the Radio/USB/CD/DVD/ BT Phone/Android Auto/CarPlay/microSD/AV In/BT Audio/Equalizer/ Setting in the Main menu to select the desired source.

Dimmer

Press the ? icon to adjust the brightness.

A/V In

Connect external audio/video devices to the rear RCA Type A/V Input.

USB

Insert a USB flash drive ? to play MP3/FLAC files.

CD/DVD

Click the button to enter the CD/DVD mode.

Reset

To resolve abnormal operation or if the unit is inoperable, press the RESET button located behind the front panel directly under the USB port. The unit will reset the main processor to the default setting.

Note: Use the tip of a pen to access the reset button. To restore the factory default software settings.

General Operation (Setup Menu)

From the Main Menu screen, select Setup (⚙️ icon) to access the Setting menu and select from eight categories represented by icons on the top of the screen: General, Audio, Display, Others. Select the category, and adjust any of the available options using the touch screen.

General Settings:

• Adjust the date and time - Day, Month, Year, Hour, Minute and Format.
• Time Format - Select between 12-Hour and 24-Hour Time Format.
• Beep Tone - Turn the Beep Tone On or Off.
• Radio Region - Select Radio Region.
• Change DVD Password
• DVD Rating

Audio Settings:

Press the "Settings/Equalizer" (?️) icon on the main menu screen to adjust Fader and Balance controls, Equalizer (8-Band Tone Control and 8 Presets EQ Settings), and Time Alignment adjustments.

• Equalizer: Select between EQ presets: Default, User, Classic, Rock, Jazz, Electric, Pop, Soft (allows user to enter custom EQ settings).
• Time Alignment: To adjust time correction settings, select "Surround1", "Surround2", or "Surround3".
• Loudness: Touch screen button to turn the Loudness function on/off.
• Subwoofer Control: Touch the button to turn the Subwoofer Control On/Off.
• Subwoofer Gain: Select subwoofer gain from -15 to 0 (-6 is default).

Display Settings:

• Brightness: Press > or < to adjust to desired level (0 Minimum/20 maximum: Day: 20 is default, Night: 6 is default).
• Dimmer Mode: Press > or < to adjust the mode (Auto/Day/Night).
• Video Brightness: Press > or < to adjust video brightness.
• Video Contrast: Press > or < to adjust video contrast.
• Video Saturation: Press > or < to adjust video saturation.
• Video Hue: Press > or < to adjust video hue.

Other Settings:

• Factory Default: Reset Bluetooth Settings or Reboot System.
• System Version: Displays software version of the unit.

AM/FM Tuner Operation

From the main menu, touch the Radio icon (?) on the screen to select AM/FM tuner mode.

• Main Menu (?): Press the ? icon to return to Main Menu screen.
• Current Mode Indicator: Displays status of various tuning functions including Auto.
• Preset Stations: To store a station as a preset, tune to the desired station, then press the desired preset number. Press any preset to recall the station. (Hold for a few seconds to switch between AS and PS).
• Local / Distance (DX/LOC): Press DX/LOC text to toggle local or distance reception.
• AS/PS (Auto Store Presets / Preset Scan): Press and hold AS/PS to automatically program available presets. Press AS/PS to scan through presets.
• Keypad (?): Direct Search Keypad.
• EQ (?️): Press the ?️ icon to adjust Equalizer setting.
• Seek Tune Up (⬆️): Press to automatically tune to a higher frequency.
• Seek Tune Down (⬇️): Press to automatically tune to a lower frequency.
• AM (?️): Press to toggle between AM bands.
• FM (?): Press to toggle between FM bands.

USB/microSD Operation

From the main menu, touch the USB (?) or microSD (?) icon on the main screen.

• Main Menu (?): Press the ? icon to return to Main Menu screen.
• Current Mode Indicator: Displays source currently playing.
• List (☰): Press ☰ icon to access a list of all files and folders on the device. Press to access the root directory. Press a folder name to access that folder, and press ↩️ to return to the file list. Use the up/down arrows (⬆️/⬇️) to navigate the file list. Press the "←" arrow to return to the previous screen.
• Repeat (?): Press ? icon to repeat current track and adjust to repeat all tracks in the current folder. Touch RPT again to exit repeat mode.
• Random (?): Press ? icon to shuffle all tracks in the current folder. Touch again to shuffle all tracks. Touch X icon again to exit Repeat mode.
• Search (?): Press ? icon to search a music file.
• EQ (?️): Press the ?️ icon to adjust Equalizer setting.
• Track Up (▶️): Press ▶️ icon to skip ahead to the next song.
• Play / Pause (▶️/⏸️): Press ▶️/⏸️ icon to pause or resume playback.
• Track Down (◀️): Press ◀️ icon to return to the beginning of the current track.

Media Compatibility

This section details the compatibility of media files and formats.

Notes:

• Due to ongoing technological advancement, some USB flash drives may be incompatible with this unit.

Media Compatibility (File Types)

The following types of files are not compatible:

• MP3 PRO format, MP3 playlists
• RMP format
• AAC, protected AAC, M4A format, M4V format.

Playback Order

MP3 playback sequence begins in the root folder of the USB device. Any empty folders or folders that do not include MP3 files are skipped.

Compatible Recording Formats

ISO9660 standards:

• Maximum nested folder depth is 8 (including the root folder).
• Valid characters for folder/file names are letters A-Z (all caps), numbers 0-9, and "_" (underscore). Some characters may not be displayed correctly, depending on the character type.
• This device can play back files in Joliet and other standards that conform to ISO9660. MP3 written in the formats other than the above may not play and/ or their file names or folder names may not be displayed properly.

Notes

Some files may not play or be displayed correctly, depending on sampling rates and bit rates.

For best results, use the following settings when ripping MP3 files:

• 128kbps or higher constant bit rate
• 44.1kHz or higher sampling frequency

CD\DVD Operation

From the main menu, click the CD/DVD button to enter this mode.

• Main Menu (?): Press the ? icon to return to Main Menu screen.
• Current Mode Indicator: Displays status of various tuning functions including Auto.
• List (☰): Press ☰ icon to access a list of all files and folders on the device.
• Random (?): Press ? icon to activate/deactivate track in random mode.
• Track Down (◀️): Press ◀️ icon to return to the previous chapter/page or press and hold to rewind the video.
• Play / Pause (▶️/⏸️): Press ▶️/⏸️ icon to play/pause the video.
• Track Up (▶️): Press ▶️ icon to go to the next chapter/page or press and hold to fast forward the video.
• Repeat (?): Press ? icon to select Repeat Off/Chapter/Track/All.
• The next page (>): Press > icon to show CD/DVD setting bar.
• The previous page (<): Press < icon to return to CD/DVD Control bar.
• Audio (?): Press "Audio" icon to change audio setup.
• SubTitle (?): Press "SubTitle" icon to select between different subtitle languages.
• Angle (?): Press "Angle" icon to select between different camera angles (depends on DVD format).
• Ratio: Press "Angle" icon to select between different camera ratio.
• Keypad (?): Press ? icon to select the specific disc chapter/title scene to play.
• Color (?): Press the "Color" icon to adjust video color settings.

Notes:

1. Risk of severe damage to the CD/DVD drive!
2. Noncircular contoured CD/DVDs and CDs/DVDs with a diameter of 8 cm (mini CD/DVD) must not be used. Jensen accepts no responsibility for any damage to the drive that may occur as a result of the use of unsuitable CD/DVD.
3. Insert the CD/DVD with its printed side up into the CD/DVD tray until you feel a slight resistance. The CD/DVD is automatically drawn in and playback starts.
4. You must not hinder or assist the drive as it automatically draws in the CD/DVD.

Bluetooth Operation

Before you can use a Bluetooth device to make hands-free calls or stream audio, it must be authenticated. This is also referred to as "pairing" a device.

Pairing a New Device

The unit broadcasts the pairing signal constantly when no devices are currently connected. Complete the pairing sequence from your Bluetooth device. Refer to the owner's manual for your device for more details. The device name is "CAR8000". Pairing may need to be done more than once.

Connect

The head unit will automatically connect to the last connected device when the connect feature is set to Auto connect On. If the connect feature is set to Auto Connect Off, the head unit will not automatically connect to any device.

Bluetooth Phone

From the main menu, touch the Bluetooth icon (?) on the screen. The Bluetooth icon will appear anytime a Bluetooth device is connected.

• Main Menu (?): Press the ? icon to return to Main Menu screen.
• Current Mode Indicator: Displays current mode of operation.
• Bluetooth Status indicator: When Bluetooth is On and a device is pairing, the indicator will flash. When Bluetooth is On and a phone is connected, the indicator will illuminate steady.
• Phone Book (?): Press "CONTACTS" to access the phone book menu.
• Call Log (?): Press the Call Log to show Dialed, Missed, and Received Calls.

Bluetooth Music & Calls:

• Bluetooth Music (?): Press MUSIC to transfer audio between the unit and mobile phone.
• Setup (⚙️): Press "SETUP" to access Bluetooth settings.
• Call (?): Dial a number and touch the Phone icon to call.
• Phone Keypad (?): Use the keypad to dial a phone number.
• Devices: Press DEVICES to show the pairing device list. To connect to a previously connected device, press its name. Any previously connected devices in range will be listed. Press the desired device name to disconnect from the current device and connect to a new one.

On-Screen Controls:

• Microphone (?): Turn the Microphone voice On or Off.
• Audio Transfer Button (?): Press to transfer audio between the unit and mobile phone.
• Keypad (?): Press to return to the Keypad screen.
• End Call (❌): Press the End icon on screen or the End button on the front Panel to end a call or reject an incoming call.
• Track Down (◀️): Press ◀️ icon to return to the beginning of the current track.
• Play / Pause (▶️/⏸️): Press ▶️/⏸️ icon to pause or resume playback.
• Track Up (▶️): Press ▶️ icon to skip ahead to the next song.
• EQ (?️): Press the ?️ icon to adjust Equalizer setting.

Apple CarPlay Operation

Apple CarPlay™ is a smart interface for iPhone, allowing voice-control (via Siri) of music, navigation, phone, and messaging apps, significantly reducing driver distraction.

• Phone: Use Siri to make calls, return missed calls, listen to voicemail messages, and view caller ID on the receiver's screen.
• Messages: Ask Siri to send, read, and reply to text messages. This hands-free operation minimizes distraction and allows you to keep hands on the wheel and eyes on the road.
• Music: Access music by artist, song, playlist, and more through the receiver's touchscreen or via Siri. The receiver will mirror the iPhone screen with artist and track information.
• Maps: Use Siri to request turn-by-turn directions – search by address or points of interest. Apple Maps will be mirrored on the screen, including traffic information and estimated time to destination.

Compatible Devices (Made for iPhone models):

• iPhone 11 Plus, iPhone 11, iPhone XS Max, iPhone XS, iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6, iPhone 6S

Starting Apple CarPlay™

Connect an iPhone ? to the receiver's USB port ? using an Apple Certified Lightning cable (not included). Apple CarPlay will launch automatically. Familiar applications will appear on the receiver's touchscreen to activate Siri voice control.

Note: For safety reasons, CarPlay features are limited while driving and will vary with each CarPlay-enabled app. Available functions are determined by each individual app provider. For more information, visit www.apple.com/ios/carplay.

Note: Certain iPhone functions may be illegal while driving in your location. Be sure to familiarize yourself with local and state laws regarding mobile devices. When in doubt, stop and park your vehicle before using any devices.

Controlling Apple CarPlay™

The following basic controls operate many standard CarPlay features:

• Touch: Briefly press the desired option.
• Swipe: Briefly swipe in the desired direction.
• Drag: Press, hold, and drag to the desired location.

Note: There is no need to pair your iPhone when using CarPlay. This occurs automatically when connecting an iPhone to the unit's USB port.

Note: When CarPlay is in use, the unit's Bluetooth will turn off automatically, and hands-free functionality will operate through the CarPlay feature. Any other devices connected via Bluetooth will be disconnected during CarPlay use.

Exiting Apple CarPlay™

Disconnecting your iPhone will automatically exit CarPlay mode. To exit CarPlay mode while your phone is still connected, press the Power/Volume knob momentarily, and the unit's main menu will be displayed.

Android Auto™™ Operation

Android Auto™™ brings the most useful apps to your phone screen or your compatible car display, in a format that makes it easy to keep your main focus on driving. You can control navigation and maps, calls and text messages, and music.

Google Assistant

With your Google Assistant on Android Auto, you can keep your eyes on the road and your hands on the wheel while using your voice. Simply say, "Ok Google," or in compatible cars, long press the voice control button on your steering wheel.

Navigation

Get real-time traffic alerts to avoid hazards, speed traps, and find the fastest route. Or take a break and find a bite along the way.

Calls & Messages

Your Google Assistant lets you stay connected while driving. It can help you call phone numbers from your contacts, chat with favorite apps, read messages aloud, and text back, keeping your hands on the wheel.

Compatible Devices

Android Auto™™ requires the Android Auto app from Google Play installed on an Android smartphone running Android Lollipop 5.0 or higher.

Warning: Certain uses of the smartphone may not be legal while driving in your jurisdiction, so you must be aware of and obey any such restrictions. If in doubt as to a particular function, only perform it while the car is parked. No feature should be used unless it is safe to do so under the driving conditions you are experiencing.

Starting Android Auto™™

Connect an Android Auto™™ compatible device ? to the unit via USB cable ?. Android Auto™™ will launch automatically, or it can be accessed from the main menu.

Note: When the device for Android Auto is connected, it is also connected via Bluetooth. If five devices are already paired, a message confirming deletion of a registered device is displayed. To delete, touch [Agree]. To delete another device, touch [BT Settings] and delete manually.

Note: If Android Auto is turned on during a call on a cellular phone other than the Android Auto compatible device, the Bluetooth connection will switch to the Android Auto compatible device after the call.

Using Android Auto™™

The Android Auto™™ home screen displays personalized information: time to destination, reminders, recent calls, incoming messages, the song you're listening to, and Google Now cards.

When the Android Auto™™ menu is displayed, you can say "OK Google" or select the microphone ? icon to talk to Google.

• Maps and Navigation ?
• Calls and Contacts ?
• Home Screen ?
• Music and Audio ?
• Exit Android Auto ❌

Exiting Android Auto™™

To exit Android Auto™™, press the Exit button. Disconnecting your Android phone will automatically exit Android Auto™™ mode.

Rear RCA Input

A/V IN

Connect an optional audio/video source into the RCA (rear) input. Adjust volume on the external audio source as needed (if connected to the headphone output of the device).

Rear Camera Operation - (Optional)

Using Rear Camera

Connect an optional rear camera to the Camera Input (Black RCA connector). Refer to the wiring diagram for details.

Auto Selection

The unit will automatically select camera mode when connected to the reverse lamp circuitry.

Note: The external video output is not active when using the rear camera input.

SWC Input Operation

The built-in SWC Interface is compatible with PAC steering wheel control modules. The PAC SWI-RC is recommended. A third-party adapter must be used for the CAR8000 to be compatible with any steering wheel controls. The following controls are available for most vehicles:

• 1. Reset
• 2. Mode
• 3. Seek/Track Up (+)
• 4. Seek/Track Down (-)
• 5. Mute ?
• 6. Volume Up (+) ⬆️
• 7. Volume Down (-) ⬇️
• 8. Band
• 9. BT Talk
• 10. BT End

Note: Not all OE steering wheel functions may be supported by the CAR8000.

PAC SWI-RC Installation Hints

1. Set "Radio Select Switch". Set the SWI-RC to position 7 - "Pioneer/Other/Sony".
2. To program, use the Pioneer/Sony/Other radio function mapping order for JENSEN units.
3. When programming the SWI-RC, if a function is not supported (or not desired), then the function MUST be skipped as per the PAC SWI-RC instructions.
4. The SWC function MUST be programmed in the correct order per the PAC SWI-RC radio function mapping order instructions.

Troubleshooting

General problems and their solutions:

For Your Records

Please keep your original sales receipt and be prepared to provide this receipt in the event you require service, as your original receipt is considered the best proof of purchase and indicates the date you purchased your JENSEN product.

• Dealer Name: _________________________
• Dealer Phone: _________________________
• Purchase Date: _________________________

Register Your Product

Register your product online at www.jensenmobile.com.

Specifications

Design and specifications subject to change without notice.

Limited One Year Warranty

This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Namsung America Inc warrants this product to the original purchaser to be free from defects in material and workmanship for a period of one year from the date of the original purchase.

Namsung America Inc agrees, at our option, during the warranty period, to repair any defect in material or workmanship or to furnish an equal new, renewed or comparable product (whichever is deemed necessary) in exchange without charges, subject to verification of the defect or malfunction and proof of the date of purchase. Subsequent replacement products are warranted for the balance of the original warranty period.

Who is covered?

This warranty is extended to the original retail purchaser for products purchased from an authorized JENSEN dealer and used in the U.S.A.

What is covered?

This warranty covers all defects in material and workmanship in this product. The following are not covered: software, installation/removal costs, damage resulting from accident, misuse, abuse, neglect, product modification, improper installation, incorrect line voltage, unauthorized repair or failure to follow instructions supplied with the product, or damage occurring during return shipment of the product. Specific license conditions and copyright notices for the software can be found via www.jensenmobile.com.

What to do?

1. Before you call for service, check the troubleshooting guide in your owner's manual. A slight adjustment of any custom controls may save you a service call.
2. If you require service during the warranty period, you must carefully pack the product (preferably in the original package) and ship it by prepaid transportation with a copy of the original receipt from the retailer to an authorized service center.
3. Please describe your problem in writing and include your name, a return UPS shipping address (P.O. Box not acceptable), and a daytime phone number with your shipment.
4. For more information and for the location of the nearest authorized service center please contact us by one of the following methods:
   • Call us toll-free at (888) 921-4088 ?
   • E-mail us at cs@dualav.com ?

Exclusion of Certain Damages: This warranty is exclusive and in lieu of any and all other warranties, expressed or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose and any obligation, liability, right, claim or remedy in contract or tort, whether or not arising from the company's negligence, actual or imputed. No person or representative is authorized to assume for the company any other liability in connection with the sale of this product. In no event shall the company be liable for indirect, incidental or consequential damages.

Customer Support

Phone: 1-888-921-4088 ?

(Monday-Friday, 9AM-5PM EST)

Website: Visit https://www.jensenmobile.com ?

Designed and Engineered in USA

Namsung America Inc. ©2020 Namsung America Inc. All rights reserved.

All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of NAMSUNG AMERICA INC. NSA0520