Sonoff Basic/RF User Guide

1. Download "eWeLink" app.

Search for "eWeLink" in the App Store for iOS or Google Play for Android.

Installation:

The eWeLink app is available for both iOS and Android devices. You can find it by searching "eWeLink" in your respective app store.

2. Wiring Instruction

Follow the wiring instructions to connect the device:

Input: Connect Live (L) and Neutral (N) wires.

Output: Connect the appliance to the output terminals.

A diagram shows the input and output connections with L and N terminals.

3. Add Device

1. Power up the device after completing the installation.
2. Press and hold the button for 7 seconds until the green LED blinks rapidly. Note: Different firmware versions may have different LED blinking patterns.
3. Open the eWeLink app and tap the '+' icon to add a device. Select the pairing mode based on the LED blinking pattern:
• Quick Pairing Mode (TOUCH): If the LED blinks rapidly, select this mode and tap 'Next'.
• Compatible Pairing Mode (AP): If the LED blinks differently (e.g., slowly or in a specific pattern), select this mode. For iOS users, go to Phone Settings > WiFi, connect to the WiFi network starting with 'ITEAD*****' using the default password '12345678', then return to eWeLink and tap 'Next'.
4. The app will automatically search for and connect to the smart home device.
5. Enter your home WiFi SSID and password.
• If your WiFi network has no password, leave the field blank.
• eWeLink currently supports only the 2.4GHz WiFi communication protocol. 5GHz WiFi is not supported.
6. Name the device to complete the process.

Device Status: The device may appear 'Offline' initially as it takes about 1-2 minutes to connect to your router and the server. Once the green LED is solid, the device is 'Online'. If it remains offline, close and reopen the eWeLink app.

4. 433 MHz Remote Control (Sonoff RF Module)

Learning:

For models delivered before June 1st, 2018:

• Quickly press the black button on the Sonoff RF twice. The red LED will blink once.
• Press one of the buttons on your RF controller for 1-2 seconds to set pairing.
• Note: One Sonoff RF can be learned with only one button of the 433 MHz RF Remote.

For models delivered on and after June 1st, 2018:

• Press and hold the black button on the Sonoff RF for 3 seconds until the red LED blinks once.
• Press a button on the RF Remote; it will be learned successfully.
• Note: One Sonoff RF can learn up to 14 RF Remote buttons. The 15th button press will overwrite the first learned button.

Clear Coding:

For models delivered before June 1st, 2018:

• Fast press the black button on the Sonoff RF three times. The red LED will stay on for 3 seconds, indicating the RF controller code has been cleared. If pairing fails, try clearing the code first.

For models delivered on and after June 1st, 2018:

• Press and hold the black button on the Sonoff RF for 5 seconds until the red LED blinks twice.
• Press the button on the RF Remote; the code will be cleared.

5. App Features

1. WiFi Remote Control and Device State: Turn devices on/off by tapping their icons in the app. The device status is displayed simultaneously.
2. Share Control: Share your devices with other eWeLink accounts. Both users must be online for the invitation to be received and accepted. Click 'Share', enter the eWeLink account (phone number or email), set permissions, and send the invitation. The recipient accepts to gain control.
3. Timing: Set up to 8 scheduled timers (single, repeat, or countdown) for each device.
4. Set Default Power-On Status: In Device Settings, configure the default state (ON or OFF) when the device powers up.
5. Scene/Smart Scene: Automate device actions. Set up scenes or smart scenes to trigger devices based on conditions. Select 'Click to execute' in the condition, add devices, name the scene, and save.
6. Security Mechanism: Each device has a single owner. To add a device to another account, it must first be deleted from the current account.
7. Update: The app will notify you of firmware or version updates. It is recommended to update promptly.

6. Problems and Solutions

For detailed FAQs, visit the Itead Smart Home Forum. If your issue is not resolved here, please submit feedback via the eWeLink app.

1. Device Added Successfully but Stays "Offline":
   • Newly added devices require 1-2 minutes to connect to your router and the internet.
   • Check Green LED Status:
     • Quickly blinks once and repeats: Failed to connect to the router. Possible reasons: incorrect WiFi password, weak WiFi signal, or trying to connect to a 5GHz network (only 2.4GHz is supported). Ensure your router's MAC address filtering is open.
     • Slowly blinks once and repeats: Connected to the router and server but failed to be added to the device list. Power cycle the device; if the issue persists, try adding it again.
     • Quickly blinks twice and repeats: Connected to the router but failed to connect to the server. Verify your WiFi router is functioning correctly.
2. APP Can't Find Device in Pairing Status:
   • This might be due to your phone's cache. Try closing your phone's WLAN, waiting a minute, and reopening it. Power cycle the device and try pairing again.
3. WiFi Expired, Can Devices Connect to LAN?
   • Sonoff Basic and Sonoff RF supported LAN control with an update on 15/10/2017. However, LAN function has since been stopped.