QUICK SETUP GUIDE
Battery Operated Security Camera (EseeCloud)
Model: QS16
Before Installation
This product may require cabling. It is highly recommended that all products and components be tested prior to installation.
Fully charge your cameras overnight using the USB charger cable before installation.
We do not recommend setting the camera to record continuously (24/7) as this may quickly deplete the battery, even with solar charging. We recommend setting it to record only when motion is detected. For information on battery life, refer to the FAQ section at the end of this manual.
Tech Support
For product introduction and specifications, please visit www.isansco.com. For FAQ, troubleshooting, or customer support, email support@isansco.com. A reply is guaranteed within 24 hours.
FCC CLASS B NOTICE
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (which can be determined by turning the equipment on and off), the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna
- Increase the separation between the equipment and receiver
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
- Consult the dealer or an experienced radio or television technician for assistance
This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage. However, it is imperative that the user follows this manual's guidelines to avoid improper usage which may result in damage to the unit, electrical shock, and fire hazard injury. In order to improve the feature functions and quality of this product, the specifications are subject to change without notice from time to time.
Caution: Any changes or modifications to this device not explicitly approved by the manufacturer could void your authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
View on Your Mobile Phone (EseeCloud)
1. App Remote Viewing
1.1 Download the app EseeCloud from App Store, or Google Play.
Note: iOS 9.0 or above, Android 5.1 or above.
To download the EseeCloud app, search for it on the App Store or Google Play. Alternatively, scan the provided QR code to download the application directly to your mobile phone.
1.2 Register and Login
Step 1: On the app, press 'Register'. Enter your Email or Phone Number, then press 'Confirm'.
Step 2: Enter the Verification Code sent to your email/phone, and set up your Password. The password must be 6-20 characters long, using numbers, symbols, or letters, and distinguishing between capital and lowercase letters.
Step 3: Go back to the login screen, enter your registered details, and press 'Confirm' to log in.
2. Add Device
Step 1: Press the '+' icon (typically in the top right corner) to add your device.
Step 2: Scan the Cloud ID of the camera. This is usually found on the device itself.
Step 3: Enter the Password for the camera.
Step 4: Name the camera (e.g., 'Office', 'Bedroom') and press 'Confirm'.
3. Live View & Playback on App
From the Device List, press the device thumbnail to enter the Live View interface. Alternatively, press 'Playback' to view recorded footage.
How to Set up Push Alerts on Mobile Phone
On the App, navigate to Live View > Setting > Push messages > App push alert message, and turn the toggle on.
For iPhone users: Go to Settings > Notifications > EseeCloud > Allow Notifications, and turn it on.
For Android users: Go to Settings > Notifications & Status Bar > EseeCloud > Allow Notifications, and turn it on.
After configuring these settings, you will receive real-time push alerts whenever motion is detected by the camera.
Solar Panel Installation Tips
- Make sure the solar panel is not blocked by buildings, trees, or other objects that may cast a shadow on it.
- Do not install the solar panel horizontally to avoid the accumulation of dust and debris.
- Wipe the solar panel regularly to keep it clean and not obscured by dust or dirt.
FAQs
Question: Does the camera record sound?
Answer: Yes, the camera records sound as well as video. Each camera has a built-in microphone, allowing you to not only view what's happening but also hear what's being said. At the bottom of each split window in the app, click the speaker icon ? to mute or unmute the audio. You can also use the microphone icon ? in the app to speak through the camera.
Question: Why does the battery drain so fast?
Answer:
- Go to Recording Mode: Right-click the mouse > Camera Setup > Recording Mode, and select 'Best Recording'. Avoid using 'Keep Recording'.
- Check daily triggered alarm messages via the app (Event > Alarm Message). If there are too many false alarms, lower the motion sensitivity via Intelligent Detection Alarm Settings.
- Check the signal strength of the camera. If the signal is too weak, try changing the camera position, fine-tuning the camera antenna, or setting up an Auto Repeater to improve signal transmission.
Battery life for a fully charged camera (not on solar charging):
- Alarm 3-5 times/day: approximately 180 days
- Alarm 20 times/day: approximately 30 days
- Alarm 30 times/day: approximately 20 days
- Alarm 50 times/day: approximately 10 days
Question: The night vision of my camera is terrible?
Answer:
- Make sure not to aim your camera towards something directly in front of the lens.
- Do not face the camera towards glass or mirrors.
- Do not face the camera lens towards direct lamps or sunlight.
- Use ambient lighting to increase the overall lighting level.
Question: My camera is getting misty inside, is there a known fix?
Answer: This is likely due to condensation, which occurs in humid environments as a result of temperature differences between the air and the camera's surface. In most cases, the mist will clear up on its own. However, if the condensation persists, please contact customer support for a potential replacement.