SFA Saniaccess 3 Installation and User Manual

1. Description

The SFA Saniaccess 3 is a macerator pump unit manufactured in an ISO 9001 certified factory, ensuring high levels of performance, safety, and reliability when installed and used correctly according to the instructions provided. This device is not intended for use by individuals (including children) with limited physical, sensory, or mental abilities, or those with minimal experience and knowledge, unless they are supervised and receive necessary instructions for using the device, with the help of a person responsible for their safety. Children should be monitored to ensure they do not play with the device.

2. Applications

This compact lift pump unit is designed for removing wastewater from a horizontal outlet toilet, shower, bidet, or washbasin (depending on the model). It conforms to EN 12050-3 and European standards for electrical safety and electromagnetic compatibility. The Declaration of Performance (DoP) can be found on the SFA website.

3. Installation

The unit must be installed in the same room as the toilet and any other connected sanitary appliances. It should be easily accessible for inspection and maintenance. Installation and operation must comply with local regulations and the EN 12056-4 standard. To optimize soundproofing, ensure the WC pan does not contact walls, is placed on a level surface, and the discharge pipe is correctly fixed with fastenings no more than one meter apart.

3.1. Electrical Connection

Electrical connections should only be made after all other connections are finalized. The installation must be carried out by a qualified electrician. The unit requires a 220-240V, 50/60Hz, 400W, 1.9A supply, protected by a 30mA GFCI. Ensure the power is OFF at the main switch before wiring. All wiring must conform to BS7671 requirements. Do not connect to a conventional plug and socket; it must be wired into a fused, unswitched, fixed wiring connector with a 5-amp fuse. The mains lead wires are colored Brown (Live), Blue (Neutral), and Green/Yellow (Earth).

4. Commissioning the Unit

After all hydraulic and electrical connections are made, flush the toilet several times. Check that all seals and connections are watertight. Verify the watertightness of connections to sanitary appliances: toilet, shower, bidet, or washbasin.

5. Maintenance

WARNING! In case of prolonged absence, turn off the main water supply and protect the installation against freezing temperatures.

Care of your unit: To remove scale and clean the macerator and bowl, use the SANIFLO Cleanser/Descaler. Disconnect power, pour descaler into the pan, leave for 1-2 hours, reconnect power, and rinse by flushing twice. Perform this every 3 months on average, adjusting frequency based on water hardness.

6. Troubleshooting

IN ALL CASES, DISCONNECT THE MACERATOR FROM THE POWER SUPPLY BEFORE ANY INTERVENTION.

Symptom	Probable Cause	Remedy
Motor does not activate	Unit not connected; Electrical supply defective; Motor or control system defective; Foreign object in the box	Connect unit; Check electrical supply; Contact approved repair agent; Remove foreign body
Motor emits rattling/crunching sound, hums but does not run	Motor or control system defective; Foreign object in the box	Contact approved repair agent; Remove foreign body
Unit intermittently activates	Motor or control system defective; Connected sanitary devices are dripping; Non-return valve is faulty	Contact approved repair agent; Check upstream installation; Clean or replace non-return valve
Motor operates normally but continues to run for a long time	Connected sanitary devices are dripping; Non-return valve is faulty; Installation height/length is excessive or too many bends; Unit has run too long (thermal cut-out); Air dispenser clogged	Check upstream installation; Clean or replace non-return valve; Check installation; Contact approved repair agent; Clear air relief hole
Unit stops	Unit has run too long (thermal cut-out); Motor problem	Wait for reset, then contact approved repair agent if necessary; Contact approved repair agent
Motor is surging and water in WC pan goes down very slowly	Installation height/length is excessive or too many bends; Pump cover plate partially obscured/blocked; Shower installed too low; Hinged side inlet discs clogged	Check installation; Clear air relief hole; Check installation; Clean hinged discs
Cloudy water comes up into shower basin (units with side inlets)	Hinged side inlet discs clogged	Clean hinged discs

7. Guarantee

The appliance is guaranteed for two years from the date of purchase, provided it is installed and used correctly according to this manual. The guarantee covers only the disposal of toilet paper, faecal matter, and wastewater. Damage caused by foreign bodies such as cotton, condoms, sanitary towels, wet wipes, food, hair, metal, wood, or plastic objects, or by pumping liquids such as solvents or oils, will void the warranty.

Contact Information

For contact information for various regions, please refer to the last page of this manual.

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