Soundcore R50i True Wireless Earbuds
Soundcore App
Download the Soundcore app to experience Game Mode, Find Device, EQ adjustment, firmware updates, and more. If your earbuds cannot connect to the Soundcore app, reinstall the app or update it to the latest version in your mobile app store. Click this link to download: http://dl-soundcore.soundcore.com/qcdl?flow=soundcore
Fitting
Choose the ear tips that best fit your ear.
Step 1: Select ear tips in sizes S, M, or L.
Step 2: Insert the earbuds into your ears.
Charging
Dry the earbuds and the USB-C charging port thoroughly before charging. Fully charge both the earbuds and the charging case before first use.
- Remove the insulation sticker from the earbuds before first use.
- Place the earbuds into the charging case and close the case.
- Connect the charging case to a power source using the certified USB-C charging cable provided with the product.
Charging Indicators:
- Earbuds: Typically indicated by an LED on the earbud itself when placed in the case.
- Charging Case: LED indicators on the case show the charging status.
Charging Time: Up to 2 hours for the charging case.
Power Input: 5V = 0.43A
Power On & Pairing
Open the charging case and take out the earbuds. They will automatically turn on and enter Bluetooth pairing mode.
When connecting to Soundcore for the first time, select "soundcore R50i / P20i / P25i" from your device's Bluetooth list. The device name may vary depending on the region.
Manual Pairing
To manually enter Bluetooth pairing mode, take out the earbuds from the case, then press and hold the touch surface on the earbuds for 3 seconds.
Controls
Controls can be customized in the Soundcore app.
| Function | TWS Mode | Mono Mode |
|---|---|---|
| Play/Pause | Double tap (R) | Single tap |
| Previous Track | Press and hold for 2 seconds (L) | / |
| Next Track | Press and hold for 2 seconds (R) | / |
| Answer/End Call | Double tap (L/R) | Single tap |
| Reject Call | Press and hold for 2 seconds (L/R) | Press and hold for 2 seconds |
| Activate Voice Assistant | Double tap (L) | / |
Power Off
To turn off, place the earbuds back into the charging case and close the case. The earbuds will automatically turn off after 30 minutes if they are not connected.
Reset
Reset if you encounter issues pairing the earbuds with each other or with other devices.
- First, clear the pairing history from your Bluetooth device.
- Take out the earbuds from the case. Within one minute after the earbuds turn on, press and hold the touch surface on the earbuds for 10 seconds until you hear a notification sound.
LED Indicator Guide
- Flashing white: Indicates the earbuds are in pairing mode or have been reset.
- Solid white: Indicates the earbuds are charging or fully charged.
Firmware Update
You will be notified when a new firmware version is detected when you connect the earbuds to the app. Ensure the earbuds are placed in the charging case and the case remains open until the firmware update is complete. During the update, ensure the earbuds are charging and do not use them.
Specifications
| Feature | Details |
|---|---|
| Input | 5V = 0.43A |
| Rated Output Power | 5 mW |
| Battery Capacity | 60mAh x 2 (earbuds); 430mAh (charging case) |
| Charging Time | Up to 2 hours |
| Playback Time | Up to 10 hours (up to 30 hours with case) |
| Driver Unit | 10 mm dynamic driver |
| Frequency Response | 20Hz-20KHz |
| Impedance | 16Ω |
| Water Resistance Level (earbuds) | IPX5 |
| Bluetooth Version | 5.3 |
| Bluetooth Range | 10 m / 33 ft |
Customer Service
You can send an email to service@soundcore.com.
For Middle East and Africa only: support.mea@soundcore.com
For Japan: support@anker.com
Phone Support:
- USA/Canada: +1 (800) 988 7973
- UK: +44 (0) 1604 936200
- Germany: +49 (0) 69 9579 7960
- Japan: 03 4455 7823
- China: +86 400 0550036
- Korea: +82 02-1661-9246
- Middle East and Africa: +971 529750842
- UAE: +971 8000320817
- Saudi Arabia: +966 8008500030
- Kuwait: +965 22069086
- Egypt: +20 8000000826
- Australia: +61 3 8331 4800
- Turkey: +90 (850) 460 14 14
- Russia: +8 (800) 511-86-23
- India: +91 18003138831
