ZUMIMALL BF-BK05 5MP & 5G Wired Security Camera Quick Start Guide

Brand Story

Leading the Way in Affordable, Advanced Home Security.

From its inception in 2008, Zumimall has been at the forefront of redefining home security. The company's philosophy is to combine top-tier specifications with affordability, resulting in over a million premium, yet affordable smart security products in homes and businesses worldwide.

As one of the global leaders in intelligent security technology, Zumimall prioritizes consumer needs, crafting products that seamlessly blend into modern home and business aesthetics while providing unparalleled security. Its reach spans numerous countries, safeguarding homes and businesses from suburban areas to urban centers.

Zumimall serves not only homeowners but also businesses, retailers, and diverse industries, ensuring assets and people are kept safe. The company's commitment is to deliver smart, efficient, and stylish security solutions without high costs.

Choosing Zumimall means becoming part of a smarter, secure future being built together.

Warranty Service

Thank you for your shopping and trust. Zumimall continuously optimizes its products and lifetime customer service to offer a better shopping experience. For any problems, customers can send an email and expect a response within 24 hours. Advice and suggestions are always appreciated.

How to Activate the Free 1-year Warranty Extension?

Send the order number and SN number via email to Support@zumimall.com within 30 days of receiving the camera.

Product Service

Email: Support@zumimall.com

Distributor: Distributor@zumimall.com

More About Us

Web: www.zumimall.com

Facebook: www.facebook.com/zumimalloffice

Amazon Store: www.amazon.com/zumimall

Catalogs

• 1. Package List – BK05
• 2. Product Diagram
• 3. Download and Install App
• 4. Accounts Registration
• 5. How to Reset the Camera
• 6. Add Camera to App
• 6.1 Preparations for Connection
• 6.2 Adding Methods
• Method 1: Bluetooth Setup (Recommend)
• Method 2: QR App Code Setup
• Method 3: QR Device Code Setup
• 7. Camera Installation
• 7.1 Installation Preparation
• 7.2 Mounting Position and Angle
• 7.3 Best Practices for Motion Detection
• 8. Device Menu
• 9. PIR Motion Detection
• 9.1 Motion Detection Alarm Setting
• 9.2 Alarm Notification
• 9.3 Record/Playback/Delete
• 10. Storage Instructions
• 11. Multi-Camera Management
• 12. Multi-User Sharing
• 13. How to Find the SN Number?
• 14. FAQ
• 14.1. Connection Issues
• 14.2. Functionality Issues
• 14.3. Device Setup Issues

1. Package List - BK05

• Camera * 1 [Image of camera]
• Power Adapter * 1 [Image of power adapter]
• Charging Cable * 1 [Image of charging cable]
• Quick User Guide * 1 [Image of document icon]
• Screws Set * 1 [Image of screw set]

NOTE:

• Micro SD Card not included.
• Micro SD references in the text are owned by SanDisk Corporation and are not intended for commercial use.

2. Product Diagram

Components:

• Wi-Fi Antenna
• Bracket
• Camera Lens
• Indicator Light
• Charging Cable (USB-C Port)
• Speaker
• White Light
• Micro SD Card Slot
• Microphone
• Reset Key
• Power Port

Specifications:

3. Download and Install App

Download ZUMIMALL App from Google Play™ or App Store™. Or scan the QR codes below with your smartphone.

NOTE: Google Play™ is a trademark of Google Inc. App Store™ is a service mark of Apple Inc.

NOTE: Please turn on both of the following permissions:

1. Allow ZUMIMALL App to access mobile cellular data and wireless LAN, otherwise it will fail to connect the camera.
2. Allow ZUMIMALL App to receive pushed messages, otherwise, the phone will not receive alarms when motion is detected.

[QR code for downloading the ZUMIMALL app]

[Screenshot of phone showing cellular data permission settings]

[Screenshot of phone showing notification permission settings]

4. Accounts Registration

New user needs to sign up ZUMIMALL App with an email address. Click "Sign up" to create a New Account and follow the steps to complete registration.

[Screenshot sequence: Step 1 Welcome screen, Step 2 Sign Up with email, Step 3 Sign Up with password]

NOTE:

1. Agree to Terms: Review and accept the User Agreement and Privacy Policy before proceeding.
2. Use a Valid Email: Provide the correct email to receive verification codes for password resets.
3. Select Correct Region: Choose the right region during registration. Cameras can't be shared across accounts in different regions, and your account will only be accessible with the correct country selected during login.

5. How to Reset the Camera

1. Go to the device homepage, select the camera that needs to be reset, and long press it to remove it from the app.
2. Press the camera's reset button for 5-10 seconds until you hear the "Boogu" sound.
3. Reconnect the camera as a new device.

[Screenshot of app showing a device, with a "Tips" dialog asking to delete the device] ➡️ [Screenshot of app showing "No device has been added"]

6. Add Camera to App

6.1 Preparations for Connection

1. Insert a Micro SD Card: Insert a Micro SD Card into the camera to save video clips, or you can start the 7-day free cloud service. Without a Micro SD Card or cloud service, no video will be saved.
2. Please select 2.4GHz/5GHz Wi-Fi to ensure good signal.
3. Ensure Same Network Connection: For successful pairing, ensure that both the phone and camera are connected to the same network.
4. Proximity to Router: When connecting to the network, please place the camera close to the router (recommended within 10-15 ft).

NOTE:

Before installing the camera, connect it near the router to ensure a stable signal. Then, check the network at the installation location to avoid disconnection issues.

[Screenshot of phone showing Wi-Fi network selection]

6.2 Adding Methods

Method 1: Bluetooth Setup (Recommend)

[Screenshot sequence: ZUMIMALL home screen with "Add Device" button ➡️ Select Device screen ➡️ Wi-Fi Setup screen ➡️ Connect Network screen]

1. On the Homepage, tap "Add" or "+" in the upper right corner, tap "Add Device".
2. If the Bluetooth of cellphone doesn't turn on, the app will show a pop-up, please allow it to turn on Bluetooth.
3. After Bluetooth turns on, the app will automatically search for devices that are on and not bound. Select the device you want to connect in the search list.
4. To connect the camera, select either the 2.4GHz or 5GHz Wi-Fi and enter the password. The app will automatically display the Wi-Fi you may be using when Bluetooth is turned on. Usually, the name and password for both Wi-Fi networks are the same or similar. If you cannot find the Wi-Fi network, please contact your router provider to check your router's Wi-Fi settings.
5. The app will automatically go to the page where the Wi-Fi connection is in progress. A sound will be heard. Wait until the connection is successful and camera indicator light changes to steady blue. Click "Next" to edit the camera name and choose a family. Click "Done" to finish the setup.
6. If failed to connect, check the reason and resolution shown on the app. Long press the reset button until hearing a "Boogu" sound to reset the camera and start again, or try the other methods below.

Method 2: QR App Code Setup

[Screenshot sequence: ZUMIMALL home screen ➡️ Select Camera screen ➡️ Turn on Camera screen (with reset instructions) ➡️ Wi-Fi Setup screen ➡️ Operation Instructions screen ➡️ Scan QR Code screen]

Follow the on-screen instructions for each step: Tap "Add Device", Select Camera, Turn on the Camera, Input Wi-Fi Password, Prepare the Scanning, and Scan QR Code.

Method 3: QR Device Code Setup

1. Click "+", and then select "Scan Code", and then scan the QR code on your device. [Diagram showing camera with QR Code location highlighted]

2. Select the device you want to add. Please select 2.4GHz/5GHz Wi-Fi, then click "Next". [Screenshot of device selection and Wi-Fi selection]

3. Return to the "ZUMIMALL" application, select the Wi-Fi network and enter the password, then click "Next". [Screenshot sequence: Wi-Fi selection ➡️ Wi-Fi setup with password]

4. When connecting, you should make sure your router, mobile, and camera are as close as possible. [Screenshot sequence: Connect Network screen ➡️ Connection successful screen ➡️ Add Device screen]

7. Camera Installation

7.1 Installation Preparation

1. Surface Selection: Choose a clean, smooth, and dry surface for mounting the bracket. Avoid uneven surfaces like wood veneer or plaster walls.
2. Bracket Mounting: Use the provided positioning stickers and screws to securely attach the bracket to the wall. [Diagram showing camera mounting with screws and bracket]

NOTE:

• Avoid Strong Lights: Avoid facing the camera toward strong lights, mirrors, windows, or swimming pools.
• Minimize Interference: Keep the camera away from outlets, air conditioner vents, humidifiers, and heat vents.
• Maintain Distance: Position the camera at least 1 meter away from other wireless devices (e.g., microwaves, Wi-Fi routers) to prevent interference.

7.2 Mounting Position and Angle

1. Location: Ensure the camera is unobstructed and within Wi-Fi coverage.
2. Mounting: Select an appropriate position on the wall to mount the camera. [Diagram showing indoor mounting] [Diagram showing outdoor mounting]
3. Angle for Motion Detection:
   • Aim the camera to cover the lower two-thirds of the field of view, which is the most sensitive to motion.
   • For close monitoring (e.g., front door), mount the camera 7-10 feet (2-3 meters) high. This helps to focus on closer objects and reduce false alerts from distant movement.
   • For distant monitoring (e.g., yard), mount the camera higher to cover the area within the lower two-thirds of the view. [Diagram showing height and detection coverage, with "Too great" and "Too small" examples]

7.3 Best Practices for Motion Detection

• Motion Path: Position the camera so that motion moves side-to-side across its view rather than directly toward or away from it.
• Detection Range: Optimal motion detection occurs within 5 to 20 feet (1.5 to 6 meters) from the camera, though it can detect motion up to 33 feet (10 meters). [Diagram showing correct (✔️) and incorrect (❌) motion detection paths]

8. Device Menu

The device menu displays various functions accessible through the ZUMIMALL app. The main interface shows live camera feeds and control options.

[Diagram showing app interface with numbered icons for features like Add Device, More functions, Live View, Camera Name, Settings, Messages, Explore, Personal Homepage, Quit Live Viewing, etc.]

9. PIR Motion Detection

9.1 Motion Detection Alarm Setting

Sensitivity Adjustment: Motion detection sensitivity can be adjusted from Low to High.

[Screenshot sequence: App home screen ➡️ Settings screen ➡️ Alarm Management screen ➡️ Motion Detection screen with sensitivity slider]

9.2 Alarm Notification

• Recording Type: This camera supports 7*24 hours recording, and also supports event recording.
• System Reactions:
  • Alarm Notifications: Receive sound alerts via the app.
  • Storage: Pictures and videos are automatically saved to the Micro SD Card or cloud storage.

9.3 Record/Playback/Delete

• View Records: On the "MESSAGES" page, tap "Alarm Messages" to view all recorded events.
• Playback/Delete: Use the buttons provided to playback or delete recordings.
• Save/Share: Screenshots and manually recorded videos from live, history, or cloud pages are saved in Pictures & Videos. These files can be stored in your phone's album or shared directly. [Screenshot sequence: Messages screen showing an event ➡️ Playback screen showing recorded videos and snapshots]

10. Storage Instructions

Manual Storage

• Go to the live video feed and manually record by clicking the "Record" button to start or stop.
• Recordings will be stored in your app's album.
• Exiting the live view will automatically stop the recording.

Micro SD Card

• The camera supports Micro SD Cards (not included) up to 128GB.
• It will record continuously and overwrite the oldest recordings when the card is full.

Cloud Storage Plan

• Click the "Basic cloud storage" button to start recording 6-second videos on a 7-day loop for free.
• No code is necessary to activate the cloud storage, it will automatically activate after payment is processed. [Screenshot sequence: App settings ➡️ Cloud Storage screen showing plan options]

NOTE:

If you select the wrong cloud plan, please contact us through the app's Help section for assistance.

11. Multi-Camera Management

The app allows viewing up to 4 cameras live at the same time using a "Quad Screen" layout. [Screenshot showing multiple camera feeds in a quad layout]

12. Multi-User Sharing

NOTE:

• One App account (A) cannot be logged in on multiple devices simultaneously.
• One camera cannot be connected to multiple App accounts.
• However, a camera can be shared from account A to account B.

Sharing Steps:

1. B downloads the ZUMIMALL App on their phone and creates a new account (the country selected during registration must be the same as your choice).
2. A clicks "Add" in the App on their phone.
3. A scans B's QR code or inputs B's account ID.
4. B accepts the share and refreshes the device page.

[Screenshot sequence showing device sharing process: Settings ➡️ General Settings ➡️ Device Share ➡️ Click to Add ➡️ Scan QR Code ➡️ My QR Code ➡️ Enter Account ➡️ View Account ➡️ Customize permissions ➡️ Waiting for consent ➡️ Accepting sharing requests ➡️ Device Sharing Success]

13. How to Find the SN Number?

If you have any other questions, please send us the SN number of your camera and describe the problem you have encountered. We will resolve it as soon as possible. Email: Support@zumimall.com

[Screenshot sequence: App home screen ➡️ Settings screen ➡️ Device Information screen showing SN]

14. FAQ

14.1. Connection Issues

Q1: Camera is Not Powering On

A1: Ensure the camera is properly connected to the power outlet. Troubleshoot with different power adapters and outlets. If the camera still won't turn on, please contact customer service.

Q2: Failed to Connect to Wi-Fi During Initial Setup

A2: Verify the correct Wi-Fi password. Move the camera closer to your router for a stronger signal. Set Wi-Fi encryption to WPA2-PSK/WPA-PSK. Ensure SSID and password meet length requirements. Check DHCP on your router. Avoid special characters in network names/passwords. Use admin password if applicable. Ensure no excessive devices are connected. Keep the camera at least 1 meter away from other wireless devices and metal objects. Reset the camera by pressing the "Reset" button until a "Boogu" sound is heard, then reconnect.

Q3: How Can I Differentiate Between 2.4GHz and 5GHz Wi-Fi?

A3: Consult your router's manual or support. Use a dual-band router and rename Wi-Fi networks to clearly indicate 2.4GHz and 5GHz (e.g., "Network_2.4GHz", "Network_5GHz"). Connect your phone to the desired network, then connect your camera.

14.2. Functionality Issues

Q4: Why Does the Camera Still Not Connect to Wi-Fi After Correctly Selecting the Wi-Fi Network and Entering the Password?

A4: Ensure your camera and phone are on the same network. Verify DHCP is enabled. Confirm Wi-Fi network is 2.4GHz or 5GHz with WPA2-PSK or similar authentication. Avoid special characters. Use admin password. Check Wi-Fi signal strength and remove Micro SD Card if issues persist. Ensure no excessive devices are causing IP conflicts. Keep camera away from wireless devices and metal objects. Reset the camera if changing Wi-Fi networks.

Q5: Will the Camera Show Red Lights When Night Vision is Activated?

A5: The camera's infrared lamps emit dim red lights during night vision, but image quality remains clear even in low-light conditions.

Q6: What is the Maximum Length of Recording Time?

A6: For the BK05 camera, recording time can be set in the app from 1 to 3 minutes. With a Micro SD Card installed, the camera can record 24/7 continuously.

Q7: How can I avoid missed detections and ensure important events are recorded?

A7: Use both Micro SD Card and cloud storage. The Micro SD Card records continuous footage locally, while the cloud service captures event-based recordings to ensure key events are not missed.

14.3. Device Setup Issues

Q8: Why Am I Not Receiving Push Notifications on My Phone?

A8: Ensure "Receive Alert Notifications" is enabled in the app. Check phone settings to allow app notifications. Ensure the app is running in the background (for Android users).

Q9: Why Can't I Hear Any Sounds from My Camera?

A9: Ensure the sound icon is turned on for live audio. Enable the microphone and speaker feature in sound settings and set a suitable volume.

Q10: Failed to Scan QR Code on the Phone

A10: Remove the protective film from the camera lens. Clean the lens with a dry paper towel. Adjust the distance between your camera and phone for better focus. Scan the QR code under good lighting. If issues persist, contact Support.

Q11: How Far Should the Camera be Placed from the Router?

A11: Cameras can connect up to 20 meters in open areas, but actual range varies with Wi-Fi strength and environmental factors. This camera supports both 2.4GHz and 5GHz Wi-Fi; selecting the appropriate frequency based on your environment can help improve connection stability.

Q12: Does My Phone Need to be Connected to the Same Wi-Fi as the Camera to View It?

A12: No, your phone does not need to be on the same Wi-Fi network. As long as the camera is connected to your home Wi-Fi, you can use WLAN or cellular data to view the camera.