Honeywell WEBs-N4 Software Release Bulletin

Version 4.10.0.154

1 Release Summary

The Honeywell WEBs-N4.10.0.154 release includes WEBs-N4 software builds, WEBs-N4 Alarm Portal, and WEBS Enterprise Security N4.10.0.154.

>
Product Description
WEBs-N4.10.0.154 Includes Niagara historical database and Workplace N4. Also, includes oBIX client/server driver for connecting to Niagara based controllers.
WEBs-N4 Alarm Portal WEBs-N4 Alarm Portal console client supports Niagara alarm monitoring. No separate server is required to use WEBs_N4_Alarm_Portal.
WEBS Enterprise Security N4.10.0.154 Includes Niagara Enterprise Security access control and security application. Allows integration of BAS and access control to save energy and optimize operations.

1.1 Enhancements in Honeywell WEBs-N4.10.0.154 Workbench

1.2 Supporting Tools

The following are the tools supporting the Honeywell WEBs-N4.10.0.154 release:

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Tools Version Tools Version
AXWizards Tool 4.10.0.6.158 Point List View 1.4.2715.0
BACnetFF Tool 4.10.0.2.1.7 Spyder Model 5 Tool 4.10.0.2.2.0.24
CIPer Model 10 4.10.0.154 Spyder Tool 4.10.0.8.3.40
CIPer Model 30 4.10.0.1.1.257 Stryker Tool 4.10.0.6.0.40
CIPer Model 50 4.10.0.2.0.12 Sylk Actuator Analytics 4.10.0.154.1
Healthy Building Dashboard 1.4.13 Venom Tool 4.10.0.8.3.40

The WEBs-N4 Software can be downloaded from Honeywell Buildings Forum. A license is required to use this software, which can be obtained from your distributor.

1.3 WEBs-N4.10.0.154 Software Modules

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Tool Module Description Version
AXPlatinum honeywellAXPlatinum AX Platinum Graphics Library 4.10.0.8
honeywellAXPlatinumHR AX Platinum Hi-Res Graphics Library 4.10.0.7
theme Honeywell-ux WEBS Brand Theme module 4.10.0.1.1.16
docHoneywell Help Files for AXWizards 4.10.0.6.158
AXWizards lonhoneywellAXWizards Module for wizard based configuration of Honeywell devices 4.10.0.6.158
BACnet FF honeywellTB3026BWizard Module for Honeywell BACnet FF configuration wizard 4.10.0.2.1.7
BACnet Utility Restore honUtilityBacRestore-rt Restore a chosen BACnet interface selection 4.8.0.110.1.7
CARE Import Wizard CarelmportWizard-rt CARE Import Wizard 4.9.0.198.114
CarelmportWizard-wb CARE Import Wizard 4.9.0.198.114
CIPer Model 10 edgelo-rt Edge I/O driver 4.10.0.154
edgelo-wb Edge I/O driver 4.10.0.154
docHoneywellFunctionBlocks-doc Function Block guide 4.10.0.1.1.257
docHoneywellSylkDevice-doc Sylk device help documents 4.10.0.1.2.55
docIPCProgramming Tool-doc IP controller programming tool guide 4.10.0.1.1.257
CIPer Model 30 honeywellFunctionBlocks-rt Function block library 4.10.0.1.1.257
honeywellFunctionBlocks-ux UX widgets and field editors for function block library 4.10.0.1.1.257
honeywellFunctionBlocks-wb AX widgets and field editors for function block library 4.10.0.1.1.257
honeywellSylkDevice-rt Sylk device configuration module 4.10.0.1.2.55
honeywellSylkDevice-ux UX widgets and field editors for Sylk devices 4.10.0.1.2.55
CIPer Model 50 honeywellVersionManager-rt Helper module to manage Niagara tool version 4.10.0.1.1.12
ipcBaseDriver-rt IP controller driver for communication with base board 4.10.0.1.1.31
ipcCommBus-rt IP controller communication network 4.10.0.1.1.257
ipcCommBus-wb IP controller communication network 4.10.0.1.1.257
ipcMigrator-wb Migrate Spyder applications to IP controller 4.10.0.1.1.257
ipcProgrammingTool-rt IP controller programming tool components 4.10.0.1.1.257
theme Honeywell-ux WEBs Brand Theme module 4.10.0.1.1.16
CentralineAhuPx-wb Centraline AHU Graphics 4.3.58.24.1
CentralineHtgPx-wb Centraline Heating Plant Graphics 4.3.58.24.1
CentralineLONIOr5-wb LON IO and Smart IO Rev05 Mar 2014 4.10.0.2.0.12
clEnoceanNetwork-rt Enocean Network Utilities 4.3.58.1.84
clEnocean Network-wb Enocean Network Utilities 4.3.58.1.84
clExtensions CL extension 4.2.36.34.2
clHVACAirConditioning-doc HVAC control macro library: Air Conditioning 4.8.0.110.51
clHVACAirConditioning-rt HVAC control macro library: Air Conditioning 4.8.0.110.51
clHVACChiller-doc HVAC control macro library: Chiller 4.8.0.110.51
clHVACChiller-rt HVAC control macro library: Chiller 4.8.0.110.51
clHVAC-doc Eagle control primitives 4.4.94.14.1.10
clHVACEnergy Management-doc HVAC control macro library: Energy Management 4.8.0.110.51
clHVACEnergy Management-rt HVAC control macro library: Energy Management 4.8.0.110.51
clHVACGeneral-doc HVAC control macro library: General 4.8.0.110.51
clHVACGeneral-rt HVAC control macro library: General 4.8.0.110.51
clHVACHeating-doc HVAC control macro library: Heating 4.8.0.110.51
clHVACHeating-rt HVAC control macro library: Heating 4.8.0.110.51
clHVAC NordicAirCondition-doc HVAC control macro library: Nordic Air Conditioning 4.8.0.110.51
clHVAC NordicAir Condition-rt HVAC control macro library: Nordic Air Conditioning 4.8.0.110.51
clHVAC NordicGeneral-doc HVAC control macro library: Nordic General 4.8.0.110.51
clHVAC Nordic General-rt HVAC control macro library: Nordic General 4.8.0.110.51
clHVACRoom Control-doc HVAC control macro library: Room Control 4.8.0.110.51
clHVACRoom Control-rt HVAC control macro library: Room Control 4.8.0.110.51
clHVAC-rt Eagle control primitives 4.4.94.14.1.10
clHVAC-wb Eagle control primitives 4.4.94.14.1.10
cllOcreation-rt IO Creation modules 4.10.0.2.0.12
cllOcreation-wb IO Creation modules 4.10.0.2.0.12
clOnboardIO-rt Onboard-IO Driver 4.10.0.2.0.12
clOnboardIO-wb Onboard-IO Driver 4.10.0.2.0.12
clPanelBus-rt Panelbus serial driver 4.10.0.2.0.12
clPanelBus-wb Panelbus serial driver 4.10.0.2.0.12
clPrintout-doc Printout 4.10.0.2.0.12
clPrintout-rt Printout 4.10.0.2.0.12
clPrintout-wb Printout 4.10.0.2.0.12
clProfile-wb Honeywell Niagara Workbench Profile 4.10.0.154.116
clStationUpgradeTool-wb Station Upgrade Tool 1.1.0
honEagleHawkHMI-rt Human Machine Interface 4.10.0.2.0.12
honEagle HawkHMI-ux Human Machine Interface 4.10.0.2.0.12
honEagleHawkHMI-wb Human Machine Interface 4.10.0.2.0.12
hon Tag Dictionary-rt Honeywell Tag Dictionary to generate station model based on HBT Ontology 4.10.0.2.0.12
platPanelbus-rt Panelbus Platform Service 4.10.0.2.0.12
clCBus-rt clCBus Utilities 4.10.0.154.116
clCBus clCBus-ux clCBus Utilities 4.10.0.154.116
clCBus-wb clCBus Utilities 4.10.0.154.116
Healthy Building Dashboard easyHealthy Building-rt Healthy Building Dashboard modules 1.4.13
easyHealthy Building-ux Healthy Building Dashboard modules 1.4.13
easyHealthy Building-doc Healthy Building Dashboard modules 1.4.13
Honeywell BACnet Utilities honBACnetUtilities-rt Hon BACnet Utilities 4.10.0.154.116
honBACnetUtilities-ux Hon BACnet Utilities 4.10.0.154.116
honBACnetUtilities-wb Hon BACnet Utilities 4.10.0.154.116
Honeywell Cloud Connector honCloudEasyOnboard-rt Easy onboard for Honeywell Cloud Connector 4.6.2.0.1
Honeywell Remote Configuration Tool Extension for BACnet honRemoteConfigBacnet-rt Honeywell Remote Configuration Tool extension for Bacnet 4.6.1.1.0
WEBs Enterprise Security websSecBrand-wb Honeywell WEBs Branding Module 1.00
genericSecHelp-ux Generic Help for Enterprise Security 4.10.0.68
Lonsock Client Interface honLonsockClient-rt Connect Lonsock Rni Interfaces 4.6.96.28.3.0
Point List View galileoKitPx-wb Galileo KitPx Module 1.4.2718.0
galileoPointListWrapper-rt Honeywell Galileo wrapper module for Point List View 1.4.2715.0
galileoPointViewer-doc Galileo Generic Point List Module 1.4.2715.0
galileoPointViewer-rt Galileo Generic Point List Module 1.4.2715.0
galileoPointViewer-ux Galileo Generic Point List Module 1.4.2715.0
galileoPointViewer-wb Galileo Generic Point List Module 1.4.2715.0
galileoSignalR-rt Honeywell Push Server for Niagara 1.4.2715.0
galileoSupervisor-rt Galileo Common Supervisor 1.4.2715.0
galileoSupervisor-wb Galileo Common Supervisor 1.4.2715.0
galileoWidgets-ux Galileo Widget Module 1.4.2715.0
Remote Configuration Tool extension for BACnet honRemoteConfigBacnet-rt Honeywell Remote Configuration Tool extension for Bacnet 4.6.1.1.0
Sentience SentienceModelSync-rt Sync the configuration to sentience model store 2.0.6
airFlow Balancer Honeywell N4 air flow balancing tool 4.10.0.9
datasharing BACnet datasharing enabler for Honeywell controllers 4.10.0.19
Spyder docHoneywellSpyder Honeywell Spyder Tool's help documents 4.10.0.8.3.40
genericUIFramework Generic framework 4.10.0.93
honeywellBacnetSpyder Library of control components to program Honeywell Bacnet Spyder device 4.10.0.8.3.40
honeywell LonSpyder Library of control components to program Honeywell Lon Spyder device 4.10.0.8.3.40
honeywellSpyder Tool Library of control components to program Honeywell Spyder device 4.10.0.8.3.40
airFlowBalancer Honeywell N4 air flow balancing tool 4.10.0.9
docHoneywellSylkDevice-doc Honeywell Sylk help documents 4.10.0.1.2.55
honeywellSylkDevice-rt Sylk device configuration module 4.10.0.1.2.55
honeywellSylkDevice-ux UX widgets and field editors for Honeywell Sylk devices 4.10.0.1.2.55
honeywellVersionManager-rt Helper module to manage Niagara tool version 4.10.0.1.1.12
honlrmAppl-rt IRM application library 4.10.0.1.0.1.13
honlrmAppl-rt IRM application library 4.10.0.1.0.1.13
Spyder Model 5 honlrmConfig-doc Document module for Spyder Config Components 4.10.0.2.2.0.24
honlrmConfig-rt Library of IRM Control Components 4.10.0.2.2.0.24
honlrmConfig-wb Programmable Unitary Controller 4.10.0.2.2.0.24
honlrmControl-doc Documentation module for of IRM Control Components 4.10.0.2.2.0.24
honlrmControl-rt Library of IRM Control Components 4.10.0.2.2.0.24
honlrmControl-ux Library of IRM Control Components 4.10.0.2.2.0.24
spyderTolrmNxMigrator-wb Spyder to IRM Application Migrator 4.10.0.2.2.0.24
airFlowBalancer Honeywell N4 air flow balancing tool 4.10.0.9
Stryker ascBacnet Honeywell Stryker controller Bacnet modules 4.10.0.6.0.40
ascCommon Honeywell Stryker controller common module 4.10.0.6.0.40
ascLon Honeywell Stryker controller Lon modules 4.10.0.6.0.40
datasharing BACnet datasharing enabler for Honeywell controllers 4.10.0.19
genericUIFramework Generic framework 4.10.0.93
honeywellASC Honeywell Application Specific Controllers 4.10.0.6.0.40
honeywellAXPlatinum Honeywell graphics images modules 4.10.0.8
honeywellAXPlatinumHR Honeywell AX Platinum Hi-Res Graphics Library 4.10.0.7
Sylk Actuator Analytics SylkActuatorAnalytics-rt SylkActuatorAnalytics 4.10.0.154.1
SylkActuatorAnalytics-ux SylkActuatorAnalytics 4.10.0.154.1
Venom honeywell Venom BacnetApps Venom BACnet Spyder application library 4.10.0.8.3.40
honeywellVenomBacnet-rt Venom BACnet Tools for Spyder N4 4.10.0.8.3.40
honeywellVenomBacnet-wb Venom BACnet Tools for Spyder N4 workbench 4.10.0.8.3.40
honeywellVenom Graphics Venom Graphics PX pages and images 4.10.0.8.3.40
honeywellVenomLonApps Venom Lon Spyder application library 4.10.0.8.3.40
honeywellVenomLon-rt Venom Lon Tools for Spyder N4 4.10.0.8.3.40
honeywellVenomLon-wb Venom Lon Tools for Spyder N4 workbench 4.10.0.8.3.40
honeywellVenom Tools-rt Venom Tools for Spyder N4 4.10.0.8.3.40
honeywellVenomTools-wb Venom Tools for Spyder N4 workbench 4.10.0.8.3.40

2 Hardware Compatibility – WEBs Controller

WEBs-N4.10 release software supports WEB-8000, CIPer Model 10, CIPer Model 30, CIPer Model 50, Stryker, Spyder, and Spyder Model 5 controllers.

2.1 Platform Requirements for WEBs Supervisor

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Processor Operating System
Intel® Xeon® CPU E5-2640 x64 (or better), compatible with dual- and quad-core processors. Windows 10 (64 bit), Windows Server 2016, Windows Server 2019 (64 bit), Red Hat Enterprise Linux 7.7, 8.1 (64bit)
Mobile operating system iOS 12, iOS 13, Android 8 Oreo, Android 9 Pie, Android 10.0
Browser Chrome, Firefox, Microsoft Edge, Niagara Web Launcher
Mobile Browser Safari on iOS, Chrome on Android, Microsoft Edge
Database MySQL 5.7, 8.0, 9.0; Oracle Express 11g; Oracle 12, 18, 19c; MSSQL 2012, 2016, 2017, 2019
Memory 6 GB minimum, 8 GB or more recommended for larger systems (If a 64-bit installation).
Hard Drive 4 GB minimum, more recommended depending on archiving requirements. 10 GB recommended for any Supervisor.
Network Support Ethernet adapter (10/100 Mb with RJ-45 connector), 100Mbit or 1Gbit NIC (network interface card) with TCP/IP support.
Connectivity Full-time high-speed ISP connection recommended for remote site access (i.e., T1, ADSL, cable modem) and IPv6 compliant.
Display Video card and monitor capable of displaying 1024 x 768 pixel resolution, 1080p (1920 x 1080) minimum resolution recommended.

IMPORTANT NOTE
WEBs-N4.10 supports only 64-bit installations. Installing WEBs-N4.10 would generate a new host ID, if you installed a 32-bit in the previous WEBs-N4.8 versions.

It is recommended to use the Echelon OpenLDV 5 Network Driver for Windows. For details refer to, https://www.echelon.com/software-downloads?ele=153-0411-01B.

2.2 Software Dependencies

WEBs-N4 system's software includes operating systems, browsers, relational databases, and video drivers. Some software modules run on the controller and others on the Supervisor PC.

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System/driver Supported Remarks
Operating Systems Windows 10 (64-bit)
Windows Server 2016
Windows Server 2019
Red Hat Enterprise Linux 7.7/8.1 (64-bit)
From the release of WEBStation-N4.9, the following operating systems are no longer supported:
  • Windows 7 x86
  • Windows 7 x64
  • Windows 8.1 x86
  • Windows 10 x86
  • Windows Server 2012 x64
Supported web browsers Google Chrome (mobile, tablet, desktop)
Mozilla Firefox 5.0 and later
Microsoft Edge
Safari (mobile, tablet)
Niagara Web Launcher
For configuration only, use Workbench and Niagara Web Launcher. The Web Launcher application supports any browser view that requires the WebApplet.
Google Chrome 75 supports only the monitoring and loading of HTML views.
NOTE: The following browsers do not support the WbApplet (Wb Web Profile):
  • Google Chrome version 45 and higher
  • Microsoft Edge
  • Firefox version 42 and higher
  • Opera
Mobile operating systems Android 8 Oreo
Android 9 Pie
Android 10
Android Q
iOS 12
iOS 13
High-level sanity test done with the latest JRE8 update 212 dated 18 April 2019.
Web Launcher supports both 32-bit and 64-bit JRE
JRE Plug-in for browsers (applicable to the WebApplet environment) Oracle Java Version 8, update 241 From the release of WEBStation-N4.9, the following database versions are no longer supported:
  • MS SQL Server 2012
  • Oracle 11g
  • Oracle 12g is not supported.
Controller stations use an HSQL database, which is provided.
Relational database servers MySQL Server 8.0
Oracle 19c
MS SQL Server 2016
MS SQL Server 2017
MS SQL Server 2019
MySQL 8.0 and MySQL 5.7 are both tested with connector version: 8.0.13.
Connector 5.1.46 works with MySQL 5.7.
Virtual Machines VMWare - EXSI 6.7

3 Niagara Web Launcher

IMPORTANT: As Java SE 8 reached end-of-life, free public updates for commercial users are no longer available. Users who use Java Web Start to access WEBs JACE controller or localhost remotely for their legacy systems, need to use the Niagara Web Launcher application now.

3.1 How to install and use the Niagara Web Launcher

  1. Connect the JACE or localhost via browser.
  2. Pre-login page appears and provides a link under the login dialog that reads: "To connect using Niagara Web Launcher click here".
  3. Click this link to download and auto-run The NiagaraWebLauncher.msi installer file. If the file download does not begin automatically, click the following link: For 64-bit systems.
  4. Once the installer file NiagaraWebLauncher.msi is downloaded, it installs the Niagara Web Launcher application on your computer. If the installation does not begin automatically, access the NiagaraWebLauncher.msi file in your browser's downloads location and double-click the file to run the setup wizard.
  5. Once the application has started, you may close this browser window and log in from the Niagara Web Launcher application. You may notice another file, <stationName>.nwl is downloaded to the same location. This is a text file containing information that tells Web Launcher how to connect to that particular station. On subsequent connections, there is no need to download and run the *.msi installer file again. Instead, you could double-click the *.nwl file which launches web Launcher.exe.

Tip: If a user wants to run station discovery under Niagara network of N4.10 supervisor, the user will need to add udp 1911 inbound to the firewall of their system.

For more details, refer to Discover (Fox) uses UDP multicasting in Niagara Drivers Guide, or follow the Niagara Help content link - local:|module://docDrivers/doc/aStationDiscoverUdpMulticastPorts.html#aStationDiscoverUdpMulticastPorts

3.2 Using Web Launcher with WEBStation N4.10

Web Launcher 20.4.2 was recently revamped for WEBStation-N4.10 to include essential software dependencies updates along with critical defect fixes. This version of Web Launcher has Java version 8 update 275 and certificate management has been updated to work with WEBs-N4.10 along with any legacy or prospective release. Prior to using Web Launcher with WEBs-N4.10, customer should update Web Launcher accordingly (see steps below).

How to update Web Launcher?

Web Launcher has a feature to check for updates over the internet and prompts the user when a new version is available in the cloud. However, existing version of Web Launcher has a bug that prevents a smooth update. Users will be required to perform a fresh install by downloading the latest version from the cloud via the station web Login page. Click on the Niagara Web Launcher Installer link on the station's Web Launcher Web Page, which can be reached via the link on the Login page itself. Once the download is successful, click on the msi file and follow the installation wizard. You do not have to uninstall the older version. The new installation will automatically update to the latest version.

3.3 Upgrading WEB-8000 controller

This WEBs-N4.10 software allows you to install distribution (dist) files from your Workbench PC to the remote host platform.

NOTE
WEBStation-N4.10 requires all modules to be signed with a valid certificate. If you are using third-party modules, ensure that they are signed with a valid certificate using Niagara's Jar Signing Tool. For more details on the Niagara Third-Party Module Signing procedure, refer to the Niagara Third-Party Module Signing link or below Niagara internal help links (ORDs).

If you attempt to upgrade an existing WEB-8000 controller with an unsigned module, the station will not start.

Steps To Upgrade WEB-8000 controller

  1. Connect to the WEB-8000 Platform.
  2. Log in to the Platform of the WEB-8000 using the WEBStation-N4- N4.10.0.154 workbench.
  3. Run the Platform Administration from platform view and Select Commissioning Wizard.
  4. Uncheck all default checkboxes, except “Install/Upgrade core software from distribution files” and click Next.
  5. Select the licensing options and click Next.
  6. Select the runtime profile and click Next. All WEBStation 4 platforms require the base “RUNTIME” (-rt) module JARs, so it is pre-selected/read-only. For QNX-based JACE platforms (which run the “Java 8 compact 3” VM), you can also select “UX” (-ux) and “WB” (-wb) module JARs, but not “SE” (-se) module JARs.
    NOTE
    During WEB-8000 commissioning, on Enabled Runtime Profiles screen, select “UX” and “WB” checkboxes if not already checked by default. These boxes may not be checked by default in the case of a new WEB-8000 controller or immediately after a “cleandist” has been performed.
  7. If you have a specific station database ready to install in the WEB-8000 controller, you can specify it at this step in the wizard. Or, simply accept the default “(Don't transfer a station)” and click Next. You can create a station later using the New Station Wizard, and install it using the platform's Station Copier. Or you can simply select an existing station to install using the Station Copier.
  8. Click Next to continue.
  9. NOTE
    Do not click the Upgrade All Out of Date during the Install/Upgrade core modules step.
  10. NOTE
    When upgrading a WEB-8000 from an installed older release to WEBStation-N4.8 the persistent log files under /var/slog will not be preserved. The reason is that WEBs-N4.10 contains an OS upgrade from QNX6.5 to QNX7.0 which uses a different log file format. During the upgrade, the old QNX6.5 log files are deleted and new QNX7.0 files are created. If the existing log files are needed, make a copy prior to upgrading.
  11. Click Next to continue.
  12. Configure TCP/IP settings and Click Next.
  13. Configuring system passphrase and click Next. A strong password is required (a minimum of 10 characters and include at least one uppercase character, at least one lowercase character, and at least one digit).
  14. Review the changes in Commissioning Wizard and click Finish. Wait for several minutes to complete the controller upgrade. After the upgrade is complete you will be able to log in to the platform of the controller.

3.4 Verify Upgrade

After upgrading the WEB-8000 controller, verify the firmware and software tool version. Log in to the Platform of the controller and then go to Platform Administration, and verify the updated versions installed. Refer to the below image, highlighting installed versions on the controller.

Platform Administration

>
Platform Version
Baja Version Tridium 4.10.0.154
Daemon Version 4.10.0.154
System Home /opt/niagara
User Home /home/niagara
Host 10.78.2.52 (Test)
Daemon HTTP Port 3011
Daemon HTTPS Port 5011
Host ID Qnx-TITAN-47C9-3C46-0037-256B
Model TITAN
Product JACE-8000
Local Date 15-Jul-21
Local Time 12:13 Coordinated Universal Time
Local Time Zone UTC (+0)
Operating System tridium-qnx7-n4-titan-am335x-hs (4.10.0.30)
Niagara Runtime Architecture nre-core-qnx7-armle-v7 (4.10.0.154)
Enabled Runtime Profiles rt,ux,wb
Java Virtual Machine azul-zre-compact3-qnx7-arm (Azul Systems, Inc. 1.8.0.272.259)
Niagara Stations Enabled enabled
Number of CPUs 1
Current CPU Usage 59%
Overall CPU Usage 12%
Filesystem Total Free Files Max Files
/ 3,492,848 KB 3,262,734 KB 364 109152
/mnt/aram0 393,200 KB 378,280 KB 12288 256
/mnt/ram0 8,176 KB 7,836 KB 4 5

3.5 Restoring WEB-8000 controller

The WEB-8000 controller can be restored to WEBs-N4.9U1 or WEBs-N4.1 version with two different Clean Dist files.

>
Clean Dist file Description
tridium-qnx7-n49u1-titan-am335x-clean.dist Deletes all the stations and modules and restores to WEBS-N4.9u1
tridium-qnx65-n41-titan-am335x-clean.dist Deletes all the stations and modules and restores to WEBS-N4.1

Choose one of the following "CleanDist" files to delete and restore settings on the CIPer Model 50 controller.

NOTE

Before performing the WEB-8000 controller restoring process, make sure to copy the clean dist files (tridium-qnx7-n49u1-titan-am335x-clean.dist and tridium-qnx65-n41-titan-am335x-clean.dist) in the C:\Honeywell\WEBStation-N4-4.x.x.xxx\cleanDist folder.

Steps to restore WEB-8000 Controller:

  1. Connect and enter login details of the WEB-8000 platform.
    NOTE
    Users must keep a record of login credential details for the WEB-8000 platform.
  2. Select Distribution File Installer.
  3. Select the file tridium-qnx65-n41-titan-am335x-clean.dist from the list and click the Install.
  4. Removing a file system takes a few minutes, then the controller automatically reboots. Wait for the reboot to complete.
    NOTE
    After reboot from a clean dist install, the controller requires port (3011). The default platform passphrase will be active after reboot, enter default login/login credentials for the platform. After entering logging credentials Licenses and Certificates and TCP IP Address Settings will retain.
    This action will delete all the modules, station and station data will be erased. Now the Firmware is retained.
  5. Click Close after completing the installation.

4 Known Issues & Workarounds

>
Issue Workaround, if any
Sometimes Program Compatibility Assistant dialog pops up with the message "This program might not have installed correctly" after installation of any WEBStation-N4 image. 1. Microsoft has some patches related Program Compatibility Assistant for Windows 7. It is recommended that the PC has all the OS updates installed to ensure that this issue is not seen during installation.
2. If the issue is still seen, then click on “The program installed correctly” option in the Program Compatibility Assistant dialog.
HTML5 HX web profile is not supported for Spyder Tool and Stryker Tool. To use Spyder Tool and Stryker Tool using browser, change the user web profile to default WB web profile.
When multiple images of same version are installed on same PC, only one entry will be seen in “Add/Remove Programs”. This can also trigger the Program Compatibility Assistant. It is not recommended to install multiple images of same version on the same PC simultaneously. This would result in only one entry in the “Add/Remove Programs”.
After uninstalling WEBs Image following folders are present in the WEBs home directory
1. Spyder EULA
2. Spyder Apps
Manually delete these folders.

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This guide provides detailed instructions for installing the Honeywell TC Series thermostat configuration wizard, including prerequisites, module installation, and device setup within the Niagara N4 software environment.
Preview Honeywell TC500 Thermostat Configuration Wizard Guide
Comprehensive guide to configuring the Honeywell TC500 Thermostat using the Configuration Wizard application. Covers general settings, equipment types, setpoints, PID configurations, fan modes, sensors, and terminal assignments for optimal HVAC control.
Preview Honeywell CIPer™ Model 30 Controller Quick Setup Guide
This guide provides quick setup instructions for the Honeywell CIPer™ Model 30 Controller, covering installation, network connection, IPv4 and IPv6 addressing, MAC address details, and initial platform connection.
Preview Honeywell WEB-8000 Series Controller: Advanced Niagara 4 Platform
Discover the Honeywell WEB-8000 Series Controller, a next-generation hardware platform optimized for Niagara 4. Learn about its modular design, wireless capabilities, and key features for efficient building automation.
Preview Honeywell Sylk™ I/O Devices: Product Data, Specifications, and Installation Guide
This document provides comprehensive product data, specifications, installation, wiring, and troubleshooting information for Honeywell Sylk™ I/O Devices, including models SIO6042, SIO4022, and SIO12000. It details their application in HVAC systems, features, electrical and environmental specifications, power budget considerations, line-loss calculations, and device replacement procedures.
Preview Honeywell TB7200 Series Communicating Zone Thermostats: Features, Specs, and Application
Explore the Honeywell TB7200 Series Communicating Zone Thermostats. This document details their BACnet and ZigBee wireless capabilities, advanced occupancy sensing, PI control algorithm, comprehensive specifications, and model variations for efficient building automation and zoning.