The most important YOMANI Touch XR functions
Digital Payments for a Trusted World
Quick guide
PURCHASE
- Push the [1] button. "Purchase" is activated.
- Enter the amount and confirm with [OK]. The amount is separated (e.g. euros/cents) with a period. Amounts less than "1" are registered with a "0." at the beginning.
- Depending on the card type, it must be inserted in the [chip-card-reader], held up to the [contactless-reader] on the side of the terminal or swiped through the [magnetic-reader]. If the customer uses the wrong reader for his or her card, that person is instructed to use the correct reader.
- The amount is displayed for the customer to read. When using a card with an associated PIN, the customer is instructed to enter the PIN code (4 to 6 digits) and confirm with [OK]. When using a card without a PIN, only the amount must be confirmed. Generally, customers do not need to do anything further for a contactless payment of a small amount. The transaction can be interrupted by pressing [STOP]. Timeout: If a transaction is not concluded within 30 seconds, the [processing-timeout] occurs, and the process is aborted.
- The payments are processed and, when appropriate, authorised online. Chip cards: The card must remain inserted in the chip reader during the transaction until the instructions appear to remove the card.
- The receipt is printed out. Please follow the terminal’s instructions: If the customer’s [signature-required], request that he or she provide one.
- To print a copy of the receipt: Push the [1] button. To not print a copy of the receipt: Push the [2] button. If no button is pushed, a copy is automatically printed after 10 seconds.
Summary: 1: [Purchase] <Amount> <PIN> 1: [Copy] or 2: [No copy]
REVERSAL/CANCELLATION
With this function, the last transaction that was carried out is cancelled.
- Push the [3] button. "Reversal" is activated.
- Enter the terminal's password and confirm with [OK]. (For the password, see the configuration sheet.)
- The amount of the previous transaction is displayed, and confirm it with [OK].
- The cancellation is processed and, when appropriate, authorised online.
- The receipt is printed out.
- To print a copy of the receipt: Push the [1] button. To not print a copy of the receipt: Push the [2] button. If no button is pushed, a copy is automatically printed after 10 seconds.
Summary: 3: [Reversal] <Password> 1: [Copy] or 2: [No copy]
CREDIT (REFUND)
If a transaction can no longer be cancelled (see "Cancellation”), a credit can be issued.
- Push the [4] button. "Credit" is activated.
- Enter the terminal's password and confirm with [OK].
- Enter the amount and confirm with [OK]. The amount is separated (e.g. euros/cents) with a period. Amounts less than "1" are registered with a "0." at the beginning.
- Only if the DCC function is activated: Enter the date of the original transaction and confirm with [OK].
- The amount is shown and the card requested.
- Depending on the card type, it must be inserted in the [chip-card-reader], held up to the [contactless-reader] on the side of the terminal or swiped through the [magnetic-reader].
- The cashier signs the receipt as a [cashier-signature] for confirmation.
Summary: 4: [Credit] <Password> <Amount> <Date>
DAILY SETTLEMENT (CLOSE-OUT)
During the daily settlement, all processed transactions are delivered and closed out. During the daily settlement, all amounts are credited. A daily settlement should be performed at least once a day; the best time is after the store has closed. The daily and shift counters are set to “0”. During the shift handover, you can determine which transactions were carried out during this period (shift). The shift handover is provided strictly for information purposes and does not replace a daily settlement.
TIPS!
- Software updates take place at night and only when shifts are closed. Therefore, do not open a new shift in the evening after the daily closing is complete.
- After an "end of shift”, cancellations can no longer be carried out.
Use the [STOP] button to get to the terminal's main menu. Select Function [2] Balances and afterwards [3] Daily closing.
ENQUIRIES AND SETTINGS
Enquiries (journal)
Use the [STOP] button to get to the terminal’s main menu. Select the function [3] Queries.
The following options are available:
- Shift counter (current status of the present shift)
- Daily counter (current status since the last daily settlement)
- TRX Log Info (current status of transactions following the last data transmission)
- Print DCC rate (optional)
- Print last ticket
Settings
Use the [STOP] button to get to the terminal’s main menu. Select the function [4] Settings.
The following options are available:
- TRM language (change the language)
- Service PW
- Keypad tones
NOTES ABOUT THE UNIT
PLEASE NOTE! Worldline carries out software updates at night in order to enable you to use your payment terminal without interruption during the day. For this reason, your payment terminal must be left switched on at night with a constant Internet connection.
Function Details
Function | Description | Buttons |
---|---|---|
An audible warning signal sounds during the payment procedure | When general errors occur during the payment procedure, the terminal will repeatedly sound an audible warning signal and the request “terminal back to cashier please” will appear on the display. This message can be stopped by pressing the [left-function-key] on the display. | [left function key on the display] |
Setup > password is requested | Call up the main menu with the [STOP] button. Select [5] for the Setup function. The following terminal-specific functions can be carried out. It is possible to reach this menu item only with the terminal password. | [STOP] [5] [Password] |
Configuration | The terminal retrieves the latest configuration parameters. | [STOP] [5] [1] |
Initialisation | Individual or all card issuers are reinitialised. | [STOP] [5] [2] |
SW update | The terminal loads the latest version of the software. Caution! Downloading the software can take several minutes. The power supply must not be interrupted during this time. | [STOP] [5] [3] |
Trm reset | This function is available only to service technicians and is protected with a special password. | [STOP] [5] [4] |
Info | The terminal ID (TID) and current version of the software are displayed. | [STOP] [5] [5] |
Print configuration | The current configuration is printed out. Note: This detailed printout requires a good deal of paper. | [STOP] [5] [6] |
Print HW info | This function is available only to service technicians and is protected with a special password. | [STOP] [5] [8] |
System | Use this function only if you are requested to do so by our hotline. | [STOP] [5] [9] |
CHANGING PAPER ROLL
YOMANI Touch XR Autonom
- Shows the terminal with the paper roll compartment open.
- Shows a new paper roll being inserted into the compartment.
- Shows the paper roll cover being closed.
YOMANI Touch XR Compact
- Shows the terminal with the paper roll compartment open.
- Shows the end of the old paper roll being pulled out.
- Shows a new paper roll being inserted.
- Shows the paper roll cover being closed.
DETAILED USAGE INSTRUCTIONS
Are you looking for detailed information about your payment terminal? You can find the complete usage instructions on worldline.com/merchant-services/terminals.