Wisenet Digital Video Recorder

Features

• Provides new UI 2.0
• Supports instant viewer
• Bookmark function
• Thumbnail function (Not supported in web viewer)
• View camera event list in real time
• Convenient event rule setup
• Various sequence (layout, page) functions
• Extended search period
• Convenient log search
• Supports thermal imaging camera/PTZ linked camera
• Supports a range of 4K camera resolutions
• Outputs a 4K high definition image using HDMI
• Supports dual monitor output
• Record and play video
• Record and play audio
• Supports ONVIF Profile S standard and RTP / RTSP protocols
• Display the HDD operation status by HDD SMART
• HDD overwrite enabled
• Function to export using USB memory and external hard disk
• Simultaneous play of 10 or 18 channels
• View multi-channel time line when playing videos
• Various Search Modes (Time, Event, Smart, Text, Export, ARB)
• ARB support (configuration feature for saving period by channel)
• Various recording modes (Normal, Event, Scheduled Recording)
• Alarm Input / Output
• Remote monitoring function by Windows Network Viewer
• Live monitoring of the camera
• Installation Wizard Function (Recorder, Web Viewer)
• Supports the remote monitoring feature by DDNS/P2P support (Wisenet Viewer/Wisenet mobile)
• Provides smartphone event alarm (sending real-time event messages)

Package Contents

The appearance of the components may differ from the image shown. Accessory category and quantity may differ depending on sales region. For some regions, HDD is not pre-installed. HDD Fixing Screw, SATA Cable quantity vary depending on the model.

HRX-1635/HRX-835A Components:

• Recorder
• Mouse
• Quick Guide
• Power Cable
• SATA Power Cable
• SATA Data Cable (HRX-1635: 8 ea, HRX-835A: 4 ea)
• HDD Fixing Screw (HRX-1635: 32 ea, HRX-835A: 16 ea)
• Bracket Rack (2 ea)/Screw(4 ea)
• Terminal block (15 pins, 20 pins)

HRX-1634 Components:

• Recorder
• Mouse
• Quick Guide
• Power Cable
• Power Adaptor
• SATA Data Cable (2 ea)
• HDD Fixing Screw (8 ea)
• SATA Power Cable
• Bracket Rack (2 ea)/Screw(4 ea)

Installing the HDD

If you are adding a new or previously used HDD to this product in addition to the HDD(s) originally installed, format the new HDD manually in the set before use.

If you wish to replace or add an HDD, contact your dealer or our customer service first.

Note: The images below are based on the HRX-1635 model.

1. Step 1: Loosen the screws on the left/right sides and back of the recorder and slide the cover back to remove it.
2. Step 2: Loosen the left/right screws and remove the bracket. [Diagram showing bracket removal]
3. Step 3: Install up to 8 HDDs to the bracket and fix them with screws. For the HRX-835A, install the HDD only to the bottom bracket. [Diagram showing HDD installation onto bracket]
4. Step 4: Fix the bracket with the HDD(s) to the recorder with screws. [Diagram showing bracket attached to recorder]

Important: To prevent damage to the HDD(s) due to vibration, it is recommended to install it first to the bottom bracket.

HRX-1634 HDD Installation:

1. Step 1: Loosen the screws on the left/right sides and back and slide the cover back to remove it.
2. Step 2: Connect the SATA/power cable of the HDD to the connector on the motherboard.
3. Step 3: Fix the HDD to the bottom of the recorder with screws.
4. Step 4: Check if there is any problem with the connection terminal and wiring inside the product.
5. Step 5: Close the cover and secure it with screws.

Installation Wizard Setup

As shown below, proceed through each step of the <Installation wizard>. The wizard can only be accessed at factory reset. If you do not want to proceed, click <Exit>. You can set the installation wizard on the recorder and web viewer. Refer to the User Manual for instructions on how to set up the installation wizard on the web viewer. When you complete installation using the installation wizard on your recorder, the installation wizard will not appear on your web viewer.

1. Select the language

Select your preferred language.

Available languages include: English, Français, Deutsch, Español, Italiano, Русский, 한국어, Polski, 日本語, Nederlands, Português, Türkçe, Čeština, Dansk, Svenska, Română, Norsk, Tiếng Việt, Magyar, Ελληνικά, Suomi, Srpski, Hrvatski.

2. Network Settings

• DHCP server: If enabled, an IP address is automatically assigned to the camera.
• Network: This can be used as a common port for the connection of the camera and web viewer.
• Network Setup:
  • IP Type: Choose the network connection method (e.g., IP Address, Subnet Mask, Gateway, DNS).
• Enable online upgrade: Receive new firmware notifications when the recorder is connected to a network.

For more details on network settings, refer to the User manual. To use a simple intranet, click <Next>.

3. Recorder ID/PW Setup

Sets the administrator's password. Click < > to view the basic guide for setting a password. Refer to the password setup rules.

4. Camera ID/PW Setup

4-1. Set a camera password in factory reset. The initial password for the camera must be entered.

4-2. If ID/PW is already set in the camera, register the ID/PW and click <Next>.

Note: When the password is in factory reset, it can be changed and managed in a batch. Up to 3 sets of camera ID with password and password can be registered. You may change the passwords of registered cameras all at once in the "Setup > Camera > Camera password" menu. You cannot change the password for cameras registered with ONVIF and RTSP.

5. Date & Time Setup

Set the date, time, time zone, and DST and then click <Next>. The time zone setup might differ depending on the region that the product is released.

6. Resolution Setup

To set the recommended resolution, click <Apply> followed by the <Next> button.

7. Camera Register

Registers the searched network cameras.

1. Step 7-1: Select a camera to register from the searched camera list and click <Register>.
2. Step 7-2: Select a camera to register from the list and click <Change IP>.
3. Step 7-3: After completing camera register, click <Next>.

8. Channel Setting

You can view the camera videos registered to each channel in split mode along with thumbnail information. To change the camera video position, select a video and drag and drop it to the desired location. After completing channel setup, click <Next>.

9. Easy connect

A remote user can network a recorder in a dynamic IP system. Click <Enable> to test the connection to see if the current recorder can be connected remotely. When the connection is successful, a QR code is created. To connect a recorder via a viewer, select the viewer you want to use. You can check the connection method of the selected viewer in the popup window.

Note: It connects to Wisenet DDNS first. If it does not connect to DDNS, it automatically connects to P2P.

10. Finish

Click <Finish> to complete the installation wizard.

Explore Screen Configuration

The recorder screen consists of the following. The screen may be configured differently depending on the menu selected by the user.

UI Elements:

• 1 Menu: Clicking on each menu takes you to the corresponding menu screen.
• 2 List/Event: Select to view list of cameras or events.
• 3 Camera List: Click <List> to display list of registered cameras in the recorder. You can also register the camera manually or automatically.
• 4 Event List: Click <Event> to display list of events.
• 5 Layout List: This displays a list of the default layouts and the layouts that have been created. You can set and play sequence on the list of layouts.
• 6 PTZ Control: Controls the connected PTZ camera.
• 7 Function Buttons: Functions that are frequently or urgently used (e.g., Export, Turn off all notifications, Manual recording, OSD show/hide, Channel info, Status, Remove all tiles, Full aspect ratio, Full screen).
• 8 Video Window: Shows the video of the camera connected to the recorder.
• 9 Display System Status and Additional Functions:
  • Displays the status of the system, hard disk, and network.
  • Displays the IP address and mutual authentication status of the viewer receiving the video from the recorder.
  • The ID of the connected user is displayed.
  • Displays a QR code to download User Manual.
  • Changes the color theme of the screen.
• Display Events and Functions to Control Videos: Displays events that occurred on the camera and functions related to video control.

Record Setup

You can set resolution, IPS, and quality of recordings by channel, and by recording type of standard / event. You can check frame rates and data transfer amount of Full Frame and Key Frame recordings for each channel, and set the transfer limit for recordings.

Navigate via: Setup > Record > Record setup

Recording Settings:

• Apply to other channels: Apply settings to selected channels.
• Camera Name: Displays the camera name.
• IP & Port: Displays the IP or port location of the camera.
• Continuous recording / Event recording:
  • Full frame: Records all frames fed by the camera.
  • I-frame: Records only key frames fed by the camera (depends on camera settings).
  • Off: No recording is made.
• Frame Data:
  • Full frame: Shows the amount of data for all scene recordings.
  • I-frame: Shows the amount of data for the main scene recordings.
• Limit: Set the amount of data allowed for input for each channel.
• Event Recording Timing: When an event occurs, set the start/stop point.
  • Pre: Recording starts before the event (e.g., 5 seconds before).
  • Post: Recording continues after the event (e.g., 5 seconds after).
• Audio: Specify whether to record sound received from the camera.

Note on Data Transfer Limits: If a channel's data transfer exceeds its limit, it may affect other channels and force switching to <I-frame> recording. A yellow indicator means data is not being transferred and recording is temporary. An orange indicator means data input exceeds the permitted amount, limiting recording to 1-2 frames per second. Adjust the permitted data amount to resolve this.

Set up and Run the Layout

The layout set on the live screen can also be used for time search and playback, according to the channel order and combination set by the user. For more information, refer to the 'User Manual'.

1. Live channel layout setup

Steps:

1. Add a layout.
2. Change layout name.
3. Click to select the channel to display on the layout from the camera list.
4. Save the layout.
5. Select a layout to move to the corresponding channel group.
6. Copy a layout: Select a layout, change its name and the channels to display.
7. Delete a layout.

2. Search/Play

2-1 Search:

1. Select the desired layout from the channel groups created in Live.
2. Select a date to search.
3. Select the channel of your choice from the selected channel group.
4. View the preview screen by moving the time bar.
5. Press < > to play the selected channel.

2-2 Play:

When playing, the search date and play time are displayed. You can search for recorded videos while controlling the play speed.

Playback Controls:

1. Control play speed or move to the previous/next frame.
2. Enable/disable export section settings; select start and end times for exporting.
3. Export recorded video for a designated time frame per layout or channel.
4. Filter events by type to search for recorded videos.
5. Set overlapping sections to check the timeline.
6. Display the timeline for each channel.
7. Open or close the 4-channel timeline.

Export Recorded Video

Follow these steps to export recorded video:

1. Click < > at the bottom of the screen.
2. Select a layout.
3. Select a channel.
4. Set the time, device, and format for export.
5. Click the <Check capacity> button to see if you can export.
6. Click the <Start> button to proceed with the export.

Using Product Information

You can check product information, manuals, firmware, FAQ, and HDD compatibility lists on the Hanwha Security homepage or mobile web.

Visit: http://hanwha-security.com

Using Wisenet DDNS & P2P Service

Access recorders remotely using a DDNS address in a dynamic IP system. If DDNS connection fails, you can use a P2P service.

Accessing using DDNS address in the dynamic IP environment

In dynamic IP environments (e.g., xDSL/Cable modem), the router's WAN IP can change. DDNS (Dynamic Domain Name Server) service allows continuous access using only the DDNS address. Before using Wisenet DDNS & P2P, set up network connection and DDNS first.

Setting the Wisenet DDNS & P2P

Click <Enable> to test remote connection. A QR code is created upon successful connection.

Note: The system connects to Wisenet DDNS first. If it fails, it automatically connects to P2P.

Connecting to the Viewer

To connect to the Wisenet mobile from your smartphone:

1. Install and run the "Wisenet mobile" app. Scan the recorder's QR code on the <Add device> screen.
2. When the QR code is scanned, the <Product ID> is automatically reflected in the mobile viewer. Enter the recorder ID/password to use the mobile viewer.
3. Run the "Wisenet mobile" app; it will automatically connect to the recorder for easy monitoring.

To connect to the Wisenet Viewer from your PC

1. Go to https://www.hanwha-security.com. Install and run the "Wisenet Viewer" app.
2. In the "Settings > Device > Device list > Add > Manual" menu, select <IP type> to <DDNS/P2P>.
3. Enter the recorder ID/password and <Product ID>, then click <Register>. The recorder information will be displayed, allowing you to use the "Wisenet Viewer" app.

Note: P2P service period expires in 5 years. Contact your vendor to extend it.

Connecting to a Network Using a Router

This guide is for beginners setting up 1-3 PCs and recorders in an xDSL/Cable modem environment using a router with a single internet line. Follow these instructions to set up your router, local PC, and recorder.

Connecting the cable:

Connect the Internet router to the recorder and local PC.

Connecting a router with PC:

Refer to the router's user manual.

Connecting a recorder and a router:

In the recorder's <Network> Setting menu, navigate to <IP & Port> and set the <IP address> and <Gateway> in <Setup>.

Important:

• The <Default gateway> from your local PC's cmd.exe window must match the recorder's <Gateway>.
• The recorder's <IP address> (at least the third number) should match the <Default gateway> from your local PC.

[Diagram showing network connection with Internet, Router, Local PC, Recorder]

[Screenshot showing cmd.exe ipconfig output with Default Gateway 172.30.1.1]

[Screenshot showing recorder network setup with IP Address 172.30.1.100 and Gateway 172.30.1.1]

Checking the recorder connection from the PC

Enter the recorder's IP address in your local PC's address bar. Log in with your username and password to access the recorder's web viewer screen.

[Screenshot showing PC browser accessing recorder IP address and login prompt]

Router and Internet connection setup

Router connection methods vary; check your specific router's settings.

Port forwarding on the router setup

Configure port forwarding on your router to connect to the recorder from outside your local LAN. The recorder uses <RTSP port>, <HTTP port>, <HTTPS port>, and camera proxy ports. Ensure all necessary ports are forwarded.

• If only the <HTTP port> is forwarded, the <RTSP port> (video transmission) may connect, but no video will display.
• If only the <RTSP port> is forwarded, connection will fail because the <HTTP port> (web connection) is not available.

Refer to your router's user manual.

System requirements for Web Viewer

• Use the browser recommended by your OS (e.g., Microsoft Edge).
• Supported browsers: Chrome, Edge, and Safari.
• Supported OS: Windows, Linux, and OS X environments.
• Tested environments: Windows® 10 with Edge 91, Google Chrome™ 91, Intel® Core™ i7-7700 processor 3.60 Ghz with NVIDIA® GeForce® GTX™ 1050 or Intel™ HD Graphics 630.
• Performance restrictions: CPU/GPU performance may impact video playback. Video quality can decrease based on settings like high resolution or transfer bandwidth, especially with H.265 video.

Environmental Information

Hanwha Techwin is committed to environmentally friendly products throughout manufacturing. The Eco mark indicates compliance with the EU RoHS Directive.

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate collection systems)

This marking indicates that the product and its electronic accessories should not be disposed of with household waste. Separate these items and recycle them responsibly to promote sustainable reuse of material resources. Household users should contact their retailer or local government office for recycling details. Business users should contact their supplier and check purchase contract terms. Do not mix with other commercial wastes for disposal.

Correct disposal of batteries in this product

(Applicable in the European Union and other European countries with separate battery return systems.)

This marking indicates that batteries should not be disposed of with household waste. Chemical symbols (Hg, Cd, Pb) indicate the presence of mercury, cadmium, or lead above EC Directive 2006/66 levels. Improper disposal can harm human health or the environment. To protect natural resources and promote material reuse, separate batteries from other waste and recycle them through your local battery return system.