Wisenet, manufactured by Hanwha Vision, offers advanced video surveillance solutions including IP cameras, NVRs, and security software for residential and commercial use.
Wisenet is the flagship brand of video surveillance products manufactured by Hanwha Vision (formerly Hanwha Techwin and Samsung Techwin). Renowned for precision optics and innovative image processing, Wisenet provides a comprehensive range of security solutions, from consumer-grade home monitoring systems to enterprise-level network cameras and recorders. The product line includes the popular Q, X, and P series IP cameras, robust Network Video Recorders (NVRs), and the SMARTCAM series for home users.
With a history rooted in optical technology dating back to 1977 under Samsung Precision, the brand drives the industry with cutting-edge features like Deep Learning AI analytics and cybersecurity excellence. Wisenet products are designed to deliver high-resolution video monitoring and reliable performance in diverse environments, supported by a global service network.
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Wisenet cameras generally do not have a default password. Upon first access, the system requires the user to create a new administrator password (8-9 digits with special characters or 10-15 mixed characters). If 'admin' was used previously, try '4321' or look for the specific model's legacy default.
If you have lost your password, press and hold the [RESET] button on the camera body for about 10-15 seconds while the unit is powered on. This will restore the camera to factory settings, allowing you to set a new password.
The 'Wisenet Mobile' application is available for download on the Apple App Store for iOS devices and the Google Play Store for Android devices. Scan the QR code on your NVR or camera to easily add devices.
For models supporting Wi-Fi dongles: Connect the OTG adapter and Wi-Fi dongle to the camera's micro USB micro terminal. Use the Wisenet Installation app on your smartphone to select the camera SSID and configure the network settings.
Yes, Wisenet offers warranties on its cameras and recorders, typically ranging from 3 to 5 years depending on the product series (e.g., Q, X, P series) and region. Check the specific warranty terms on the Hanwha Vision website.