ZUMIMALL GX1C Battery Powered Camera

Warranty Service

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Product Service

Email: Tech@zumimall.com

Distributor: distributor@zumimall.com

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Brand Story

Founded in 2008, Zumimall focuses on the design and research of intelligent security technology. Zumimall insists on taking consumer needs as its core and strives to create smart home products that lead a global home fashion trend for consumers. Zumimall believes that craftsmanship creates top quality and technology changes life. With high-quality products and first-class service, Zumimall won the love and trust of millions of customers as soon as it went public. Over the years, Zumimall has served 45 continents of America, covering 80% of the population. Zumimall is the provider of a smart lifestyle and a guardian of the wonderful moments of your life.

1. What's in the Box

The package includes:

• ZUMIMALL Battery Camera * 2
• Outdoor Metal Mount *2
• Quick User Guide *1
• USB Cable *2
• Screws Set *2

NOTE: Micro SD card and power adapter are not included.

2. Product Diagram

The camera features the following components:

• 1 Camera Lens: Captures video footage.
• 2 IR Lamp: Infrared light for night vision.
• 3 White Light: White LED for illumination.
• 4 PIR Sensor: Detects motion.
• 5 Antenna: For Wi-Fi connectivity.
• 6 Camera Mode Indicator: Shows the camera's operational status.
• 7 Microphone: For capturing audio.
• 8 Reset Button: Used to reset the device.
• 9 LED Indicator: Visual status indicator.
• 10 Speaker: For two-way audio communication.
• 11 Power Button: Turns the camera on/off.
• 12 SD Card Slot: For inserting a Micro SD card.
• 13 USB Port: For power connection.

LED Indicator Status:

3. Reset Camera

To reset the camera:

1. Keep pressing the reset button to remove the device from its current configuration.
2. Press and hold the reset button for 5-10 seconds until you hear a 'Boogu' sound.
3. Reconnect the camera as before.

(Visuals show app interface for deleting a device and the camera's reset button.)

4. Download and Install App

Download the ZUMIMALL App from Google Play™ or App Store™. You can also scan the QR codes provided with your smartphone.

NOTE: Google Play™ is a trademark of Google Inc. App Store™ is a service mark of Apple Inc.

Required Permissions:

• Allow ZUMIMALL App to access mobile cellular data and wireless LAN for successful camera connection.
• Allow ZUMIMALL App to receive pushed messages to get motion detection alarms.

(Visuals show QR codes for iOS and Android, and app screens for granting cellular data and notification permissions.)

5. Account Registration

New users need to sign up for the ZUMIMALL App using an email address. Click 'Sign up' and follow the on-screen steps to complete registration.

(Visuals show the app's sign-up process across three steps.)

6. Add Camera to App

6.1 Preparations for Connection

• Insert a Micro SD Card to save video clips, or utilize the 7-day free cloud service. No video will be saved without either.
• The camera operates exclusively with 2.4GHz Wi-Fi; 5GHz is not supported.
• When connecting to the network, place the camera close to your router (Recommended within 10-15ft).

6.2 Connect Camera to App

Follow these steps to connect your camera:

1. Tap 'Add Device' on the app's homepage.
2. Select 'Battery Camera' from the device list.
3. Reset the camera by holding the RESET button for 4-5 seconds until the indicator light flashes red.
4. Tap 'Next' to proceed.
5. Input your Wi-Fi network name and password (ensure it's 2.4GHz).
6. Tap 'Next'.
7. Hold the device's power button to start it, or press the battery camera button if it's asleep. Ensure the phone is 5-8 inches from the camera lens.
8. Tap 'Next' to prepare for scanning.
9. Scan the QR code displayed on your phone with the camera when the indicator is flashing slowly in red. A tone will confirm a successful scan.
10. The app will then connect to the network and perform a network diagnosis.
11. View installation tips for optimal placement.

(Visuals illustrate the app screens for adding a device, selecting the camera type, Wi-Fi setup, scanning the QR code, network diagnosis, and installation tips.)

7. Camera Installation

1. Fix the supplied bracket to your desired mounting location.
2. Fasten the camera onto the metal mount and secure it.
3. Adjust the camera's viewing angle as needed. The mount allows for 360° adjustment.

(A diagram shows the camera being mounted and adjusted.)

8. Important Notes

To reduce false alarms, please consider the following:

• Avoid installing the camera facing strong lights, mirrors, windows, or swimming pools.
• Do not place the camera too close to areas with busy traffic.
• Keep the camera away from outlets and heat sources like air conditioner vents, humidifier outlets, or projector vents.
• Maintain at least 1 meter distance from other wireless devices (e.g., microwave stoves, Wi-Fi routers) to prevent interference.

9. Monitoring Area

• Avoid installing the camera vertically towards moving objects, as this may lead to missed motion events or delays.
• It is recommended to position the PIR sensor at an angle of more than 10 degrees relative to detected objects.
• The camera's motion sensor is more sensitive to side-to-side movement across its field of view than to movement directly towards or away from it.

(Diagrams illustrate optimal and suboptimal detection angles and ranges.)

10. Device Menu

The ZUMIMALL app provides various controls and information for your camera:

(Visuals show the app interface with numbered elements corresponding to the list.)

11. Two-Way Audio

• Enable microphone permission for the ZUMIMALL App.
• Press and hold the intercom button to speak; your voice will be emitted from the camera.
• Release the button to listen; sound will be emitted from your mobile phone.

12. PIR Motion Detection

12.1 Motion Detection Alarm Setting

Motion detection sensitivity can be adjusted from 1 to 10. Higher values increase sensitivity and the likelihood of triggering alarms.

NOTE: Higher sensitivity leads to longer detection distance but drains the battery faster.

(Visuals show app screens for accessing settings, alarm management, and setting detection sensitivity.)

12.2 Alarm Notification

This camera operates on an event-recording basis, triggered by body motion detection. System reactions include:

• Alarm notifications with sounds from the App.
• Automatic storage of pictures/videos on Micro SD Card or Cloud.

12.3 Record/Playback/Delete

• On the 'MESSAGES' page, click 'Alarm Messages' to view all listed records.
• Use the provided buttons to playback or delete recordings.
• Screenshots and manually recorded videos are saved in 'Pictures & Videos' and can be shared from your phone's Album.

(Visuals show app screens for viewing alarm messages and managing recordings.)

13. Power Saving Settings

13.1 Alarm Interval

This feature prevents repeated alarms for the same event. You can set an interval (e.g., 5 minutes). If an event occurs at 08:00, you'll receive an alarm, but no new push notifications will be sent for the next 5 minutes, even if motion continues.

NOTE: This function is off by default and can be enabled as needed.

13.2 Recording Time

You can select a recording duration, such as 20 seconds. After the camera is triggered, you can view the 20-second alarm video in the cloud playback history.

13.3 Alarm Plan

Set a weekly/daily alarm schedule. For example, if the camera's working hours are set from 0:00 to 1:00, it will only trigger and record alarm video during this period.

NOTE: Alarm schedules can be set for up to 4 time periods.

(Visuals show app screens for accessing settings, alarm management, custom modes, recording time, alarm interval, and setting time periods.)

14. Battery Management

• The camera has a built-in high-capacity battery, estimated to last 2-3 months with 15 daily wake-ups and 10 minutes of video playback per day.
• NOTE: Battery life depends on usage frequency. Frequent wake-ups drain the battery faster. Consider lowering 'Motion Detection' sensitivity or turning it off occasionally.
• When the battery level drops below 20%, the App will send a charging reminder.
• Charge the camera using a DC 5V 2A charger; full charge takes approximately 6-8 hours.

Charging Indicators:

• Light in Red: Charging
• Light in Blue: 100% Charged

(A diagram shows the camera's charging port and LED indicators.)

15. Multi Device Management

15.1 Multi Camera Management

You can add multiple cameras to the app and view up to 4 cameras live simultaneously.

(Visuals show the app interface for managing multiple cameras.)

15.2 Multi-User Sharing

NOTE: An App account cannot log in on multiple devices simultaneously, and one camera cannot be connected to multiple App accounts. However, cameras can be shared from one user (A) to another (B).

Share Steps:

1. User B downloads the ZUMIMALL App and creates a new account.
2. User A clicks 'Add' in their App.
3. User A scans User B's QR Code or inputs User B's account ID.
4. User B accepts the share and refreshes their device page.

(Visuals illustrate the device sharing process through QR codes and account input.)

16. ZUMIMALL FAQ

1. Unable to connect network

• Check WiFi name and password (password should not contain special symbols).
• Ensure your WiFi is 2.4GHz; 5GHz is not supported.
• Make sure the camera and mobile phone are on the same WiFi network during connection, and place the camera near the router.

2. Connect to a new network

• Remove the camera from the ZUMIMALL APP.
• Long press the reset button to restore factory settings.
• Reconnect the camera.

3. Reset the camera

• Long press the reset button until you hear the sound of "Boogu".
• Wait for the camera status indicator to flash red slowly.

4. Can't charge

• Charge for at least 8-10 hours with a 5V/2A adapter.
• Ensure the charging cable and power adapter are functioning correctly.
• The charging indicator is red while charging and turns blue when fully charged.

5. Frequently received alarm information

• Reduce the sensitivity of motion detection alarms.
• Check for objects within the camera's detection range that might interfere with the PIR sensor.
• Enable "Alarm only when people appear" and use the humanoid algorithm to filter false positives.

6. Some people pass by without triggering alerts

• Ensure the network is in good condition with a WiFi signal value of at least 70%.
• Ensure motion detection is turned on and increase the camera's sensitivity.
• Make sure the motion occurs within the PIR sensor's detection range.

7. No alarm video recording

• Confirm the camera has been triggered.
• Ensure the Micro SD card is inserted correctly and recognized, or subscribe to cloud services.

8. No alarm push

• On your phone, go to Settings > Notifications and enable permissions for the "ZUMIMALL" APP.
• In the ZUMIMALL App, navigate to 'Settings' and enable alarm push.
• On the 'My' interface, go to settings and turn on push sound.
• Verify that the device's motion detection function is successfully enabled.
• Restart your phone and clear its cache if using Android.
• Check if the network connection is stable.

9. Unable to play local history playback

• In 'Settings', check the Micro SD card status to ensure it's recognized.
• Reinsert the Micro SD card.
• Format the Micro SD card within the app.
• Try using a new Micro SD card.

10. Unable to play cloud playback

• Ensure the cloud service function is enabled.
• Open the cloud storage button in the cloud service interface.

11. Device offline

• Check if the device is powered and the camera status indicator is lit.
• Verify the WiFi network is good; restart the router if necessary.
• If the camera is far from the router, move it closer or use a WiFi signal extender.
• Delete the camera from your ZUMIMALL account, reset the device, and add it again.
• Ensure both the device and ZUMIMALL APP are updated to the latest versions.

12. Short battery life

• Reduce motion detection sensitivity and the number of camera triggers.
• Reduce the frequency of two-way intercoms and live broadcasts.
• Set the alarm interval and alarm time plan.
• Check for objects within the field of view that might interfere with and trigger the PIR sensor.
• In cold weather, battery capacity may be reduced, affecting battery life.

13. ZUMIMALL APP crashes

• Re-download the latest version of the ZUMIMALL APP.
• Ensure your mobile phone system version is compatible (not too old or too new).
• Clear the phone's cache.

14. Unable to register an account

• Ensure the ZUMIMALL APP has access to mobile cellular data and wireless LAN.
• Enter an unregistered account and verify the format of the registered account is correct.

15. Unable to share device

• The accounts of users sharing must be registered in the same country.
• For example, UK users cannot share with US users.

16. No sound is heard when the device is talking

• Open the speaker button on the APP.
• Adjust the intercom volume in the settings.
• Turn on the phone's media volume.
• Release the intercom button and listen to the other party.

17. Noise during two-way intercom

• If the distance between the camera and the mobile phone is too close (1-2 meters), whistling may occur, which is normal.
• It is recommended to maintain a certain distance between the camera and the mobile phone during intercom.

18. Live video is blurry

• Check the lens for dust and clean it.
• Try switching between different resolutions.
• Re-add the camera after resetting it.

19. The live broadcast at night has white spots

• When the light source is directly on the lens, white spots may appear on the screen.
• It is recommended not to point the lens directly at a strong light source.

Contact Us

If you have further questions, please send the SN number of your camera and describe the problem you have encountered. We will assist you as soon as possible.

Email: Tech@zumimall.com

How to find SN number?

Navigate to the app's main menu, click 'Settings', then 'Device Information' to find the Virtual ID (which serves as the SN number) and other device details.

(Visuals show the app screens for accessing settings, device information, and viewing the virtual ID.)