DSC Product Catalog 2020

Security | Access | Video | Intrusion | Converged Solutions | Services

PowerG Technology

The power of wires, without the wires. The most dynamic and powerful wireless protocol available today. Cut out the wires and plug in peace of mind with PowerG, the leading wireless security technology for today's homes and businesses. PowerG offers all the benefits of traditional wired security, without the hassles of wires. It makes end-users' lives more secure and convenient, and your work more profitable. Ultra-reliable, two-way 128-bit AES encrypted communication and iron-clad protection that blocks interference deliver unparalleled cyber protection ensuring reliable performance with minimum false alarms. Long-range wireless transmission enables easy and quick wire-free installations, and adaptive transmission stretches time between battery changes.

Intrusion Detectors

PowerG Wireless Door/Window Contact (PGx303): Wafer-thin profile, visible link quality indicator, fully supervised, includes double-sided tape, large transmission range enabling repeater-free installations. Available in White or Brown plastic. Prolonged battery life (5 years with typical use).

PowerG Wireless Door/Window Contact with Auxiliary Input (PGx945): Selectable operation of auxiliary input as NO, NC or EOL supervision, visible link quality indicator, case and wall tamper. Ideal for protecting doors, windows and other openings. Prolonged battery life (8 years with typical use).

PowerG Wireless Magnetic Contact with Auxiliary Input (PGx309): Long-lasting battery life in commercial applications, robust industry leading commercial grade wireless technology, easier and faster installation by pulling the tab to auto-enroll. Visible link quality LED indicator, fully supervised.

PowerG Wireless Outdoor Magnetic Contact with Auxiliary Input (PGx312): Exceptional outdoor protection of windows, gates, and doors. Extra-long transmission range, operates dependably in extreme weather and harsh environmental conditions (IP66 certified). Wide gap tolerance reduces false alarms, and makes installation easier. Battery can be replaced without removing the device. Easily concealed, with a paintable exterior casing. Complies with EN Grade 2.

PowerG Wireless Recessed Contact (PGx307): Subtle and secure protection. Delivers exceptional value with a long-lasting battery (up to 10 years with typical use). Easily installed, with an ultra-thin magnet (2mm / 0.08in) that reduces the need for drilling. Blends in well with window/door frame, for near-invisible installations.

PowerG Wireless Shock Detector (PGx935): Detects shock and/or door/window opening. Vandal-resistant design. Available in NA, LATAM, Europe, Africa and APAC. Prolonged battery life (7 years with typical use).

PowerG Wireless Glass Break Detector (PGx922): Glass break detection of plate, tempered, laminated and wired glass. Detection range up to 20 ft (6 m). Visible link quality indication. Acoustic Pattern Recognition. Prolonged battery life (5 years with typical use).

PowerG Wireless PIR Motion Detector (PGx914): Pet immune up to 85 lbs (38 kg). Visible link quality indicator on device. Vandal-resistant design. Available in NA, LATAM, Europe, Africa and APAC. Prolonged battery life (7 years with typical use).

PowerG Wireless PIR Motion Detector with Integrated Camera (PGx934P): Visual alarm verification day & night. Full color, high-resolution images transmitted via Cellular or Ethernet. CMOS camera with IR illumination. Pet immune up to 85 lbs (38 kg). Front cover and back tamper. Prolonged battery life (3 years with typical use).

PowerG Wireless Dual Technology (PIR & MW) Motion Detector (PGx984P): Visible link quality indicator on device. Vandal-resistant design. Dual Technology PIR and K-Band Microwave frequency to reduce false alarms. Prolonged battery life (5 years with typical use).

PowerG Wireless Mirror Optic PIR Motion Detector (PGx974P): Coverage area 50 ft (15 m), 90°. Mirror optics offer exceptionally high detection sensitivity and immunity to false alarms. Vandal-resistant design (small, recessed and robust slot window). Easy to install no vertical adjustment needed. Front and back tamper. Prolonged battery life (7 years with typical use).

PowerG Wireless Outdoor PIR Motion Detector (PGx994): Visible link quality indicator on device. Minimizes false alarms while ensuring effective detection of real threats. Octa-Quad Technology. Vandal-resistant design. Black mirror optics for exceptionally high immunity to false alarms. Unprecedented, complete anti-masking protection. Prolonged battery life (3 years with typical use).

PowerG Wireless Outdoor PIR Motion Detector with Integrated Camera (PGx944): Innovative Octa-Quad technology to minimize false alarms. Visual verification with image capture. Camera range in parallel to PIR coverage no lost areas. Robust housing and patented anti-masking protection. Market-leading black mirror optics. Built in RF-link status LED. Remote maintenance with configuration and testing via keypad. Prolonged battery life (3 years with typical use).

PowerG Wireless Curtain PIR Motion Detector (PGx924): Visible link quality indicator on device. Ideal for protection of doors and windows. Selectable curtain coverage 6, 12, 18 ft (2, 4, 6 m). Front cover and back tamper. Prolonged battery life (7 years with typical use).

PowerG Wireless 360° Ceiling-mount PIR Detector (PGx862): Delivers 360° motion detection from a ceiling-mounted device. Fully secures small to mid-sized rooms with detection coverage of up to 10m (32.8ft) in diameter. Minimizes visual impact, with a modern, unobtrusive design. Offers long-lasting value with a 5-year battery life (typical use). Simple to install and maintain.

PowerG Wireless 360° Long Range Ceiling-mount PIR Detector (PGx872): Provides 360° motion detection from a ceiling-mounted device. Fully secures medium to large rooms with detection coverage up to 20m (65.6ft) in diameter. Minimizes visual impact, with a modern, unobtrusive design. Offers long-lasting value with a 5-year battery life (with typical use). Simple installation and maintenance. Robust industry leading PowerG commercial grade wireless technology.

Safety Sensors

PowerG Wireless Smoke and Heat Detector (PGx936): Accurate early fire warning, with audio and visual alerts, when smoke or high temperature is detected. Enhances safety and facilitates maintenance, with alerts for device tampering and low battery. Available in NA, LATAM.

PowerG Wireless CO Detector (PGx933): Early warning of carbon monoxide (CO) poisoning danger. Visual and audible alarm indications upon CO detection. Built-in 95db alarm buzzer and large flashing LED alarm. Long battery life (4 years with typical use).

PowerG Wireless Temperature Detector (PGx905): Visible link quality indication. Programmable temperature warning and alarm thresholds. Optional probe to monitor refrigerator, freezer and outdoor temperatures. Front and back tamper protected. Offers long-lasting value with a 3-year battery life (with typical use). Large transmission range enables repeater-free installations. Speeds up installations with visible link quality indicator. Simple wall or ceiling installation, with bracket. Protected by a back tamper.

PowerG Wireless Flood Detector (PGx985): Visible signal quality shown on the device. Fully supervised. 6 ft (2 m) wire water probe. Visible and transmitted low battery indication. Prolonged battery life (8 years with typical use).

Sirens, Repeaters & Transceivers

PowerG Wireless Indoor Siren (PGx901): Visible link quality indicator. 110db siren with strobe light. Differentiated audible alerts for intrusion and fire. Prolonged battery life (8 years with typical use).

PowerG Wireless Outdoor Siren (PGx911): 110db siren output. Strobe light functionality for visual indication. Sleek design and robust weatherproof housing (IP55). Fully supervised. Prolonged battery life (8 years with typical use).

PowerG Wireless Repeater (PGx920): Extends the overall wireless range. LED indications for power failure, activity and installation performance diagnostics. Compact and easy to install. Front and back tamper protected.

PowerG Wireless Host Transceiver Module (HSM2HOSTx): Supports up to 128 wireless zones and 32 wireless keys. Supports DSC PowerG devices. Compatible with PGx920 PowerG Repeater for range extension. All wireless detectors are fully supervised for communication integrity.

Arming Devices & Panic Buttons

PowerG Wireless Panic Key (PGx938): Activation via large, easy-to-use button. Integrated LED to indicate signal transmission and acknowledgment. Water resistant. Multifunction clip and neck strap. Full 2-second delay on panic button. Fully supervised. Prolonged battery life (7 years with typical use).

PowerG Wireless 2-Button Key (PGx949): Activation via 2 large, easy to use buttons. Integrated LED to indicate signal transmission and acknowledgment. Built-in buzzer for audible indication. Water resistant. Multifunction clip and neck strap. Full 3-second delay on panic button to reduce false alarms. Prolonged battery life (8 years with typical use).

PowerG Wireless 4-Button Key (PGx939): 4 programmable function keys. Visual and audible indicator to acknowledge requested action. Full 3-second delay on panic function to reduce false alarms. Supplied with a belt clip, a key chain, and a lanyard necklace. Prolonged battery life (7 years with typical use).

PowerG Wireless 4-Button Key (PGx929): 4 programmable function keys. Visual and audible indicator to acknowledge requested action. Full 3-second delay on panic function to reduce false alarms. Prolonged battery life (8 years with typical use).

Mini Prox Tag (MPT): Chicklets are small proximity tags for easy arming and disarming of the system. They are ideal for premises with multiple users or infrequent users who may not remember the arm/disarm code. 8 different colors, keychain strap, easily arm and disarm the system, compatible with international standards.

Keypads

PowerG Wireless Full Message LCD 2-Way Wire-Free Keypad (HS2LCDWFx): Compatible with iotega. 2 x 16 full message display. Automatic clock programming. Multiple door chime. Blue display. White keymat backlight. Displays temperature. Available in NA, LATAM, Europe, Africa and APAC. Multiple language support: English, French, Spanish. 5 preset function keys. Tamper switch.

ICON Hardwired Keypad (HS2ICN): Installer programming. Multi-language support. 5 programmable function keys. Fire, Medical and Panic keys. Available with English function keys. Tamper switch. Proximity with MPT mini prox tags.

PowerG With Built-in Transceiver (HS2ICNRFx): Up to 128 hardwired or wireless zones supported. Modern, slim-line landscape keypad. White backlit keys. Blue LCD display. 5 programmable function keys. Available in NA, LATAM, Eastern Europe and APAC. Input/Output terminal. Fire, Medical and Panic keys. Adjustable backlight and keypad buzzer. Available with English function keys. Proximity with MPT mini prox tags.

Full Message LCD Hardwired Security Keypad (HS2LCD): Multi-language support. Global partition status. Up to 128 hardwired or wireless zones supported. Full 32-character programmable labels. Menu programming. Modern, slim-line landscape keypad. White backlit keys. Blue LCD display. Available in NA, LATAM, Europe, Africa and APAC. Displays outdoor temperature. 5 programmable function keys. Intuitive clock programming. Input/Output terminal. Fire, medical and panic keys. Adjustable backlight and keypad buzzer. Dual wall-mount and front cover tamper. Available with English function keys. Proximity with MPT mini prox tags.

16-Zone LED Hardwired Alarm Keypad (HS2LED): Modern, slim-line landscape keypad. Enlarged keypad buttons. 5 programmable function keys. Input/Output terminal. Available in Europe and Africa. Fire, medical and panic keys. Available with English function keys. Adjustable backlight and keypad buzzer. Proximity with MPT mini prox tags.

PowerG Full Message LCD Keypad with Built-in Transceiver with optional Prox Support (HS2LCDRFPRO): 6 language support. Global partition status. Up to 128 hardwired or wireless zones supported. Full 32-character programmable labels. Menu programming. Modern, slim-line landscape keypad. White backlit keys. Blue LCD display. Available in NA, LATAM and Europe. Displays outdoor temperature. 5 programmable function keys. Intuitive clock programming. Input/Output terminal. Fire, medical and panic keys. Adjustable backlight and keypad buzzer. Dual wall-mount and front cover tamper. Available with English function keys. Proximity with MPT mini prox tags.

TouchScreen Keypad with Prox. Tag Support (available in black or white (HS2TCHPRO / HS2TCHPRO(BLK))): Responsive, high-resolution 7" (177.8 mm) full color touchscreen. Intuitive menu-driven interface for the user. Configurable home screen. Built-in and easy-to-update digital picture frame using integrated SD card slot. Simplified programing of labels using QWERTY keypad. Clean, low-profile case in either white or black blends into any décor. Quick-view LED status indicators (Ready, Armed, Trouble and AC Power). Interactive Menu ready. I/O terminal. SD card GUI Local firmware update using SD card. Prox support (using MPT prox tags). Multiple language support.

Residential Products

iotega

The iotega Wireless Security & Home Automation solution. iotega can be summed up in three words: Secure, Simple and Scalable. Secure: Fully encrypted and wireless security backed by PowerG technology. Simple: Easy installation and ability to manage systems remotely. Scalable: Start with basic security to a fully secured smart solution with the ability to connect to home automation devices.

PowerSeries Neo

PowerSeries Neo captures the flexibility of a modular, hardwired system with the simplicity of a wide range of wireless devices and peripherals, resulting in a ground-breakingly comprehensive and versatile hybrid system suited for residential to small-medium sized businesses.

PowerSeries

PowerSeries Control Panels have a proven reputation for providing the value and dependability that security professionals demand. The modular design of the PowerSeries Control Panels provides even more value-added features including support for CO detectors, an automatic synching feature to reduce install time and the flexibility of different alarm reporting paths.

IMPASSA

With only one wire needed for AC power, installers need to drill fewer holes and pull fewer wires, reducing on-site time, which leads to increased productivity and revenue. This benefits the homeowner too because it means minimal disruption to the home and less waiting around during the installation. Install a full-featured home security solution in minutes by easily enrolling a range of compatible wireless devices into the IMPASSA security system.

Commercial Products

PowerSeries Pro

Go further with leading-edge security for businesses. Take wireless where it's never gone before with the new PowerSeries Pro commercial-grade security system. With long-range wireless communication abilities, cyber protection capabilities, and flexible integration possibilities, it's able to powerfully protect businesses no matter how big.

Wired Detectors and Accessories

Well-rounded assortment of wired detectors and accessories to ensure all customer needs are addressed.

Bravo® 6 Twin, Dual-Element, Pet-Immune PIR Motion Detectors: Digital signal analysis for consistent detection throughout the coverage pattern. Digital temperature compensation for improved catch performance. Patented Multi-Level Signal Processing (MLSP) for accurate detection of human IR energy. Available in NA, LATAM, EMEA and APAC. Form 'A' alarm contact and tamper switch. Pet immunity up to 85 lb (39 kg). Optional mounting brackets available.

Bravo® 5 360° Ceiling-Mount PIR Motion Detectors: Temperature compensation for improved catch performance. Patented Multi-Level Signal Processing (MLSP) for accurate detection of human IR energy. Sensitivity adjustment to configure the detector for normal or hostile environments. Available in NA, LATAM, EMEA and APAC. PIR only: Form 'A' alarm contact, Form 'A' alarm contact & tamper switch, Form 'C' alarm contact & tamper switch. PIR and Glassbreak: Form 'A' alarm contact (motion), form 'C' alarm contact (glassbreak), Form 'A' alarm contact (motion), form 'C' alarm contact (glassbreak) & tamper switch, Form 'C' alarm contact (motion), form 'C' alarm contact (glassbreak) & tamper switch.

LC-101 PIR Detector with Camera & Pet Immunity: Form 'A' alarm contact and tamper switch. Digital signal analysis. Pet immunity up to 25 kg (55 lb). Quad Linear Imaging Technology for sharp analysis of body dimensions and differentiation from backgrounds and pets. Available in EMEA. Advanced ASIC-based electronics. Wide-range operating voltage. High reliability, trouble-free operation. User-friendly installation.

LC-102-PIGBSS Glassbreak Detector with Pet Immunity: Form 'A' alarm contact and tamper switch. Digital signal analysis. Slim profile design. Pet immunity up to 25 kg (55 lb). Quad Linear Imaging Technology for sharp analysis of body dimensions and differentiation from backgrounds and pets. Available in NA, LATAM, EMEA and APAC. Separate PIR and glassbreak sensitivity adjustment. Features ABS plastic for shock and impact protection. 2 independent relay outputs for glassbreak and PIR alarm signals. Advanced ASIC-based electronics.

LC-103-PIMSK, LC-104-PIMW Dual Technology Motion Detector with Pet Immunity: Anti-masking (LC-103-PIMSK). Form 'A' or 'C' alarm contact and tamper switch. Digital signal analysis. Pet immunity up to 55 lb (25 kg). Quad Linear Imaging Technology for sharp analysis of body dimensions and differentiation from backgrounds and pets. Microwave detection based on Doppler concept. Available in NA and APAC. Unique microwave motion sensor module with micro-strip patch antenna. Advanced ASIC-based electronics. User-friendly installation.

LC-105-DGB Glassbreak Detector: Clean, modern design blends with any décor. Advanced signal discrimination for accurate identification of breaking glass. Resistant to blinding by background noises. Sensitivity adjustment potentiometer. Available in NA, LATAM, EMEA and APAC. Anti-shock design prevents false alarms from mechanical shock. MOV static/lighting protection. SMD construction and integral ground shield for high RF immunity. Ceiling- or wall-mount installation. Slim profile design. Features ABS plastic for shock and impact protection.

LC-151 Dual-Tech Outdoor Motion Sensor (Single PIR & Microwave): Microwave frequency: 10.525 GHz. Microwave detection based on Doppler concept. N.O. & N.C. relays switched at the same time. Installation height is calibration free from 6 ft to 8 ft (1.8 m to 2.4 m). Pet Immune up to 33 lb (15 kg) without pet immunity lens or up to 80 lb (36 kg) when using supplied L C-F1-15X pet immunity lens. PIR sensitivity adjustment. MW intensity selection. Temperature compensation. Microcontroller signal processing. Front and back tamper protection. Available in NA, LATAM and APAC. Unique waterproof and seal plastic design. Detection range: up to 49 ft (15 m). Detects human intruders walking or running. No maintenance required. High RFI / EMI immunity. Protection from: direct sunlight, wind up to 30m/sec, snow and rain, small animals, removal of top cover and removal from mounting bracket. Rain and dust proof: IP65. Form 'C' alarm contact and tamper switches.

LC-171 Dual-Tech Outdoor Motion Sensor (Double PIR & Microwave): Microwave frequency: 24.125 GHz. Microwave detection based on Doppler concept. N.O. & N.C. Relays switched at the same time. Pet immunity up to 77 lb (35 kg). 16 levels of PIR sensitivity adjustment and 3 microwave sensitivity groups. Temperature compensation. Microcontroller signal processing. Front and back tamper protection. Available in NA, LATAM, EMEA and APAC. Audible indication of walk test and intruder detection. Unique waterproof sealed plastic design. Detection range: up to 12m (39ft). Detects human intruders walking or running. No maintenance required. High RFI/EMI immunity. Protection from: direct sunlight, wind up to 30 m/sec, snow and rain, small animals, removal of the top cover and removal from mounting bracket. Rain and dust proof: IP65. Form 'C' alarm contact and tamper switches.

LC-181 Wired Outdoor PIR Motion Detector with Anti Masking: Superior outdoor detection, with virtually no false alarms. Vandal-resistant design, enabled by patented V-Slot® technology. Minimizes false alarms while ensuring effective detection of real threats. Innovative Octa-Quad technology accurately determines whether motion is legitimate. Black mirror optics for exceptionally high immunity to false alarms. Unprecedented, complete anti-masking protection. Available in LATAM.

Acuity® Glassbreak Detectors: Omni-directional microphone. Advanced microprocessor-based glassbreak sensor. High-level static and transient protection. High RF immunity with SMD construction. White noise rejection mechanism. Installer test mode for glassbreak sensor (AFT-100 tester required). Available in NA, LATAM, EMEA and APAC. Wall-Mount: Form 'A' alarm contact, Form 'A' alarm contact & tamper switch, Form 'C' alarm contact & tamper switch. Ceiling-Mount: Form 'A' alarm contact, Form 'A' alarm contact & tamper switch.

Alarm Communicators

Several major carriers have already shut down their legacy 2G networks. Others plan to close their legacy 2G/3G networks beginning as early as 2019. These will all be replaced by LTE networks, also known as 4G LTE. While 3G sunset activities are still in their infancy, it's always good business to adopt and adapt; to plan ahead, and stay ahead. Installing a DSC LTE Communicator now makes sense both for new installations and your existing install base.

Universal LTE Communicator (LE4000): Uses LTE cellular network for high-speed, reliable and low-cost communications to an IP receiver. Automatically switches to 3G (HSPA/HSPA+) if LTE service is not available. Compatible with control panels that communicate using the Contact ID and SIA (300 baud) formats. Full event reporting. 2 on-board inputs. 2 on-board outputs (open collector). Activation and initialization via website or mobile interface provided by C24 Communications. View communicator status directly from your mobile phone to support on-site or remote troubleshooting. PTM (Panel Transmission Monitor) switches from PSTN to cellular on unsuccessful communication attempts. SMS command & control for panel arm/disarm. PTM call routing to direct cellular signals to multiple receivers based on dialed number. Advanced carrier selection to secure a suitable cellular connection. Two unique trouble display models. Compatible with Sur-Gard System I-IP/II/III/IV/5 monitoring station receivers. Available in NA.

Cellular Universal Wireless Alarm Communicator (LE4010): Uses LTE network for highspeed, reliable and low-cost communications to an IP receiver. Automatically switches to 3G (HSPA/HSPA+) if LTE service is not available. Compatible with control panels that communicate using the Contact ID or SIA (300 baud) formats. Full event reporting. 4 on-board inputs with NC, NO or SEOL supervision. 4 on-board outputs (open collector). Activation and initialization via webuser or mobile interface provided by C24 Communications. Available in NA. PTM (Panel Transmission Monitor) switches from PSTN to cellular on unsuccessful communication attempts. Compatible with Sur-Gard System I-IP/II/III/IV/5 monitoring station receivers. View communicator status directly from your mobile phone to support on-site or remote troubleshooting. SMS command & control for panel arm/disarm. PTM call routing to direct cellular signals to multiple receivers based on dialled number. Advanced carrier selection to secure a suitable cellular connection. Two unique trouble display models.

LTE Universal Wireless Commercial Fire Alarm Communicator (LE4010CF): Uses LTE network for highspeed, reliable and low-cost communications to an IP receiver. Automatically switches to 3G (HSPA/HSPA+) if LTE service is not available. Compatible with control panels that communicate using Contact ID or SIA (300 baud) formats. Full event reporting. 4 on-board inputs with NC, NO or SEOL supervision. 4 on-board outputs (open collector). Available in NA. Activation and initialization via website or mobile interface provided by C24 Communications. View communicator status directly from your mobile phone to support on-site or remote troubleshooting. Compatible with Sur-Gard® System I-IP/II/III/IV/5 monitoring station receivers. Includes UL listed power supply, transformer and 7 Ah rechargeable battery. UL 864 listed. CSFM listed.

Central Station Monitoring Solutions

Building on the Sur-Gard legacy, SG-System 5 supports alarm verification solutions to significantly reduce costs associated with false alarms. The more compact footprint facilitates space management while offering the highest account density per U rack available in the industry. Built-in redundancy for power and auto-switching assures continuous performance of all peripheral devices connected to the output ports. Industry-leading reliability and unbeatable capacity, all in a compact receiver.

For more information on products featured here call 1-800-418-7618 or visit www.sur-gard.com

Software Solutions and Services

DLS 5 Downloading Software: DLS 5 is future-ready! Primed for compatibility with future technologies, DLS 5 Downloading Software offers user-friendly interfaces. It runs on Microsoft's powerful .NET Framework 4.0 and now uses an ultra-light SQLite database. Installation is quick and easy. All necessary software packages will be installed automatically during the DLS 5 installation process. Features: Supports a wide array of DSC products, from the latest released products back to PowerSeries v4.1. Tightly integrated with C24 Communications to allow cellular connections. Available in "Workgroup" mode, enabling larger organizations to host a centralized support database. Optimized communication workflows allowing scheduled communications, unattended communications and complete communication queue. Packed with record keeping & convenience features to meet all your business needs. Supported Database: SQLite. Minimum System Requirements: 1GHz Pentium III compatible processor; 1GB of RAM; up to 2GB of available disk space. Please refer to www.dsc.com for Operating System Support.

C24 Communications: Since 1998, C24 Communications has been activating and administering cellular devices (DSC branded Alarm Communicators) for security alarm dealers in North America. The units are activated through a mobile interface or via C24 Communications' web portal. These secure interfaces allow for the activation, editing and deactivation of accounts, the retrieval of device status and programming or modification of communicator options. For more information on C24 Communications, please visit www.connect24.com.

WebSA - System Administrator Software: To perfectly complement the alarm industry's most flexible hybrid intrusion system, DSC has released revolutionary software - WebSA System Administrator. Giving administrative users unprecedented ability to manage, monitor and control user functionality of their security system, WebSA System Administrator features user-friendly and intuitive interfaces with 'Real-Time' Dashboards. Minimum System Requirements: 1GHz Pentium III compatible processor; 1GB of RAM; up to 2GB of available disk space. Available in NA, LATAM, EMEA and APAC. Please refer to www.dsc.com for Operating System Support.

DSC Customer Service and Support: DSC understands that security dealers everywhere need more than just great products, they deserve exceptional service and support as well. That is why DSC has committed resources to ensure it is in a position to help its customers as needed. A dedicated team of Technical Support, Customer Service and Sales Support Representatives are available to provide security professionals with valuable expertise and in-depth product knowledge. The Customer Service and Support Center offers extended hours of services and access to all departments within DSC with multilingual support. For any inquiries, general product information or the location of the nearest DSC distributor, please call 1 888.888.7838 (Toll Free) / +1 905.760.3000 or email us at info@dsc.com. Global tech support contact information: North America: +1-800-387-3630, Latin America: +1-905-760-3000, EMEA & AsiaPac: Toll Free 800-22558926. www.dsc.com. The DSC website is an intuitive, easy-to-navigate resource that provides security professionals with access to a wealth of product-specific information. Password-protected areas are tailored specifically for security dealers and offer the latest news on DSC products, corresponding events and launches, the latest technical support materials and diagnostic tools, and helpful industry and association links. Downloadable PDF versions of all DSC sales and specification sheets, images, end-user manuals, architect and engineer specifications, plus the complete DSC product catalog can be found on the website. Visit www.dsc.com to learn more.

Routine System Management (RSM): PowerSeries Neo's Routine System Management is a revolutionary remote inspection tool leveraging comprehensive diagnostic data to reduce operating costs by dramatically reducing the number of truck rolls required for diagnostics and maintenance of the security system. Using a simple yet highly efficient workflow process which encompasses steps such as Automatic Connection, Data Collection, Evaluation and Resolution, RSM removes, wherever possible, the need for site visits. Features: Automatic RSM inspections, Report generation, Ability to set frequency intervals for RSM inspections, RSM report history, RSM report results for "Pass" or "Service Required" status, Ability to approve or fail RSM reports, Ability to set a new baseline for system diagnostic values, Hardware diagnostics, Wireless device network diagnostics, Virtually monitor keypad mode for viewing the actions on the physical keypad in real-time, RSM operator permissions, Ability to export RSM report into XML or PDF file.

PDF preview unavailable. Download the PDF instead.

DSC-product-catalogue Adobe PDF Library 15.0 Adobe InDesign 14.0 (Macintosh)

Related Documents

Preview DSC PowerSeries (Legacy) Platform Discontinuation Notice - Johnson Controls
Official discontinuation notice for the DSC PowerSeries (Legacy) security system platform by Johnson Controls, effective February 16, 2023. This document outlines affected products, their availability (while quantities last or discontinued), and directs customers to PowerSeries NEO and PowerSeries PRO hybrid panels as replacements. Includes last buy and ship dates, and contact information for sales and technical support.
Preview DSC PowerSeries Neo HS2 Series Hardwired Keypads with PowerG Transceiver
Discover the DSC PowerSeries Neo Hardwired Keypads with Built-In PowerG Transceiver (HS2 Series). These advanced security keypads offer flexible display options, programmable keys, and PowerG wireless technology for comprehensive intrusion security in residential and commercial installations. Learn about features, specifications, and compatibility for HS2LCD, HS2LCDP, HS2LCDRF8, HS2LCDRFP8, and HS2LED models.
Preview PowerSeries Pro Industrial Modular Solutions by DSC
Discover the PowerSeries Pro by DSC, an industrial modular security solution offering competitive pricing, extensive integrations, scalability, modular communication, flexible connectivity, and alarm verification. Compatible with PowerG wireless technology and Johnson Controls systems.
Preview DSC PowerSeries Neo HS2016/2032/2064/2128 Alarm Panel User Guide
Comprehensive user guide for the DSC PowerSeries Neo HS2016, HS2032, HS2064, and HS2128 alarm panels, covering system operation, arming, disarming, access codes, troubleshooting, and safety instructions for residential and commercial security systems.
Preview DSC PowerSeries Neo HS2016/2032/2064/2128 Alarm Panel User Guide
Comprehensive user guide for the DSC PowerSeries Neo HS2016, HS2032, HS2064, and HS2128 Alarm Panels. Learn about system operation, keypad functions, arming/disarming, access codes, troubleshooting, safety instructions, and maintenance for your security system.
Preview DSC PowerSeries Neo Security System User Manual
Comprehensive user manual for the DSC PowerSeries Neo HS2016, HS2032, HS2064, and HS2128 series alarm panels. Learn how to operate, arm, disarm, and maintain your security system, including keypad functions, emergency features, and user management.
Preview PowerSeries Neo HS2016/HS2032/HS2064/HS2128 Alarm Panel User Guide
User guide for the PowerSeries Neo alarm panel series, covering system operation, keypad functions, arming/disarming, access codes, testing, and safety instructions. Includes model numbers HS2016, HS2032, HS2064, HS2128 and their variants.
Preview Guía de usuario del panel de alarma DSC PowerSeries Neo HS2016/2032/2064/2128
Manual de usuario completo para los paneles de alarma DSC PowerSeries Neo HS2016, HS2032, HS2064 y HS2128. Aprenda sobre la operación del sistema, armado, desarmado, códigos de acceso, solución de problemas y mantenimiento para su sistema de seguridad Tyco.