PowerSeries Neo HS2016/HS2016-4/HS2032/HS2064/HS2064 E/ HS2128/HS2128 E Alarm Panel User Guide
Brand: DSC
Manufacturer: Tyco Security Products
Introduction
This document is the User Guide for the PowerSeries Neo Alarm Panel series. It provides comprehensive information on operating the system, understanding keypad functions, arming and disarming procedures, managing access codes, system testing, and essential safety instructions.
Note: The PowerSeries Neo security system incorporates specific false alarm reduction features compliant with ANSI/ SIA CP-01-2010 Control Panel Standard. Consult your installer for details on these features, as not all are covered in this manual.
WARNING: This manual contains information on limitations regarding product use and function, and limitations on the liability of the manufacturer. The entire manual should be read carefully.
For the full user manual and product registration, visit www.DSC.com/m/29009883 or scan the QR code provided in the original document.
The system is certified by UL and ULC.
1.0 Quick Reference
The PowerSeries Neo Alarm System uses shortcut keys to access features on all models of keypads. When using an LCD keypad, the system uses a menu-based navigation system. Scroll keys navigate through menu options. Refer to Section 2.0 for keypad details and other sections for specific actions.
Note: Some features require installer enablement. Bypass Groups are not permitted in UL listed installations.
Status Lights
| Status | Icon | Description |
|---|---|---|
| Ready | ✔️ (Checkmark) | Indicates system is normal. Must be on to arm system. All zones must be secured or bypassed and the system disarmed for this light to activate. |
| Armed | ⚡ (Lightning Bolt) | Indicates system is armed. If the Ready and Armed lights are both on, an Exit Delay is in progress. |
| Trouble | ❗ (Exclamation Mark) | On indicates a system malfunction or tamper. Flashing indicates a low battery condition. Enter [*][2] to view trouble. |
| AC Power | ? (Power Plug) | Indicates AC power is present. The light turns off when AC is absent. |
Function / Emergency Keys
| Key | Function |
|---|---|
| Stay Arm | Arm in Stay mode. |
| Away Arm | Arm in Away mode. |
| Chime | Enable/Disable Door Chime. |
| Fire | Initiate Fire alarm. |
| Medical | Initiate Medical alarm. |
| Panic | Initiate Panic alarm. |
| Reset Sensors | Reset system sensors. |
| Quick Exit | Enable Quick Exit function. |
Actions
| Action | Press | Section |
|---|---|---|
| Away Arm | For 2 seconds + [Access Code*] | 3.1.2 |
| Stay Arm | For 2 seconds + [Access Code*] | 3.2 |
| Night Arm | When armed in stay mode: [*][1] + [Access Code*] | 3.3 |
| Disarm | [Access Code] | 3.1 |
| No-Entry Arming | [*][9] + [Access Code*] | 3.4 |
| Quick Arm /Quick Exit | [*][0] | 3.5 |
| Abort Arming Sequence | [Access Code] |
Bypassing - All bypass commands begin with [*][1] + [Access Code*]
| Action | Press | Section |
|---|---|---|
| Bypass Individual Zones | [3 Digit Zone #] | 3.7.1 |
| Bypass All Open Zones | [9][9][8] | 3.7.1 |
| Recall Last Bypass | [9][9][9] | 3.7.1 |
| Clear Bypass | [0][0][0] OR [Scroll] Bypass Options + [*] + [Scroll] Clear Bypasses + [*] | 3.7.1 |
| Program Bypass Group | [3 digit zone #s] + [9][9][5] OR [3 digit zone #s] + [Scroll] Bypass Options + [*] + [Scroll] Prg Bypass Group + [*] | 3.8 |
| Load Bypass Group | [9][9][1] OR [Scroll] Bypass Options + [*] + [Scroll] Bypass Group + [*] | 3.8 |
Common Functions
| Action | Press | Section |
|---|---|---|
| Set Time and Date | [*][6] [Master Code] + [0][1] | 8.2 |
| Turn Chime ON/OFF | [*][4] + [Access Code*] OR [Scroll Left] [Scroll Right] | 10.1 |
| Change Brightness | [*][6] [Master Code] + [1][2] + [Scroll Left] [Scroll Right] | 8.8 |
| Change Contrast | [*][6] [Master Code] + [1][3] + [Scroll Left] [Scroll Right] | 8.8 |
| Add/Delete User | [*][5] + [Master Code] + [Access Code] + 1 | 7.0 |
| Reset Smoke Detectors | OR [*][7][2] | 5.2 |
| View Troubles | [*][2] + [Access Code*] + [Scroll Left] [Scroll Right] | 8.15 |
| View Alarms | [*][3] + [Access Code*] + [Scroll Left] [Scroll Right] | 5.1.5 |
| Perform System Test | [*][6] + [Master Code] + [0][4] + [Scroll Left] [Scroll Right] | 4.4 |
| Buzzer Volume | [*][6] + [Master Code] + [1][4] + [Scroll Left] [Scroll Right] | 8.10 |
2.0 Understanding Your Keypad
The PowerSeries Neo Alarm System supports various wireless, hardwired, and proximity sensor keypads (LCD, LED, and Icon). All keypads feature LED status lights described in the Quick Reference section. HS2LCD keypads display messages on an LCD screen, HS2ICN keypads use icons, and HS2LED keypads use numbered LEDs. A solid blue LED bar is standard, except when a proximity tag is read.
2.1 Icon and LED Keypad Symbols
| # | Symbol Description | HS2ICN Series | HS2LED Series | Meaning |
|---|---|---|---|---|
| 1 | Clock Digits 1, 2 | Displayed | Displayed | Indicates the hour when the local clock is active. Digit 2 also identifies the zone number. |
| 2 | : (Colon) | Displayed | Displayed | Hours/minutes divider; flashes once per second when the local clock is active. |
| 3 | Clock Digits 3, 4 | Displayed | Displayed | Indicates the minute digits when the local clock is active. Used with Clock Digit 2 to indicate zone numbers for open zones or alarms in memory. Scrolls through zones. |
| 4 | 1 to 8 | Displayed | Displayed | Numbers that identify troubles when [*][2] is pressed. |
| 5 | Memory | Displayed | Displayed | Indicates that there are alarms in memory. |
| 6 | Bypass | Displayed | Displayed | Indicates that there are zones bypassed. |
| 7 | Program | Displayed | Displayed | Indicates the system is in Installer or User programming, or the keypad is busy (LED flashes). Solid ON indicates an Access Code is required. |
| 8 | Away | Displayed | Displayed | Indicates the panel is armed in Away Mode. |
| 9 | Fire | Displayed | Displayed | Indicates that there are fire and/or CO alarms in memory. |
| 10 | Stay | Displayed | Displayed | Indicates the panel is armed in Stay Mode. |
| 11 | Chime | Displayed | Displayed | Icon turns on when the Chime function key is pressed to enable Door Chime. Turns off when disabled. |
| 12 | OPEN | Displayed | Displayed | Indicates activated zones (not alarm). When zones are opened, this icon turns on, and digits 1 & 2 scroll through violated zones. |
| 13 | AC | Displayed | Displayed | Indicates AC power is present at the main panel. |
| 14 | System Trouble | Displayed | Displayed | Indicates that a system trouble is active. |
| 15 | Night | Displayed | Displayed | Indicates that the panel is armed in Night Mode. |
| 16 | Ready Light (green) | Displayed | Displayed | If on, the system is ready for arming. If flashing, Force Arming is enabled and force armable zones are open. |
| 17 | Armed Light (red) | Displayed | Displayed | If on, the system has been armed successfully. |
Note: For UL listed installations, zones can only be bypassed manually.
2.2 Keypad Models
Note: In the model list, 'x' can represent frequency bands: 9 for 912-919MHz, 4 for 433MHz, or 8 for 868MHz. Only models operating in the 912-919MHz band are UL/ULC listed.
- HS2LCD: Alphanumeric LCD keypad
- HS2LCDP: Alphanumeric LCD keypad with Prox. Tag support
- HS2ICN: Icon keypad
- HS2ICNP: Icon keypad with Prox. Tag support
- HS2LED: LED keypad
- HS2LCDRFx: Alphanumeric LCD keypad with wireless receiver
- HS2LCDRFPx: Alphanumeric LCD keypad with wireless receiver and Prox. tag support
- HS2ICNRFx: Icon keypad with wireless receiver
- HS2ICNRFPx: Icon keypad with wireless receiver and Prox. tag support
- HS2LCDWFx: Wireless Alphanumeric LCD keypad
- HS2LCDWFPx: Wireless Alphanumeric LCD keypad with Prox. Tag support
- HS2LCDWFPVx: Wireless Alphanumeric LCD keypad with Prox. Tag support & Voice Prompt
- HS2TCHP: Touchscreen keypad. Refer to the HS2TCHP Touchscreen User Manual for details.
3.0 The PowerSeries Neo Security System
Your PowerSeries Neo system is designed for maximum flexibility and convenience. This manual guides you through its operation. Ensure your installer provides instruction on system features and programming. All users should receive equal instruction. Complete the "System Information" section with zone details and access codes, and keep this manual for reference.
3.1 General System Operation
The security system comprises a PowerSeries Neo control panel, one or more keypads, and various sensors/detectors. The control panel, containing electronics, fuses, and a standby battery, is typically mounted in an out-of-the-way location like a utility closet or basement. Keypads offer audible indicators and command entry. LED keypads display zone and system status lights, while LCD keypads provide an alphanumeric liquid crystal display. Keypads are used to send commands and view system status, and are usually placed near entry/exit doors. The system protects areas using zones, each connected to sensors (e.g., motion detectors, glassbreak detectors, door contacts). An alarm sensor triggers corresponding zone lights on an LED keypad or displays messages on an LCD keypad.
Note: Only installers or service professionals should access the control panel.
3.2 Testing Your System
Regular testing of keypad LEDs, sounders, bells, and sirens is crucial to ensure system functionality. Test your system weekly.
IMPORTANT: For UL HOME HEALTH CARE listed applications, the system must be tested weekly without AC power. To disconnect AC power, remove the screw from the plug adapter's restraining tab and unplug it. After testing with battery backup only, reconnect the adapter and secure the screw.
IMPORTANT: If the system fails to function properly, contact your installation company.
IMPORTANT: All smoke detectors must be tested by a smoke detector installer annually.
To Perform a Keypad and Siren Test
- From the Ready state, press [*][6] and enter the [Master Code] to access User Functions.
Press (*) for User Functions
- Press [04] or use scroll keys to navigate to System Test and press [*]. The system will activate all keypad sounders, bells/sirens, and keypad LEDs for two seconds.
Press (*) for System Test
- Press [#] to return to the Ready state.
Note: If your system has PIR cameras enrolled, two images from each PIR camera are sent to the monitoring station during a system test.
