Eufy RoboVac 11S (T2108) Owner's Manual

Thank you for purchasing the RoboVac 11S. Please read all instructions before using this product and keep the manual for future reference.

About Your RoboVac

Package Contents

Anatomy of the RoboVac

Top View & Side View

Bottom View

LED Indicators

You can check the status of the RoboVac by referring to the LED indicator.

RoboVac Indicators Status
Flashing Orange Light Charging
Solid Blue Light Standby / Cleaning / Charging Complete
Solid Orange Light Low Battery, Returning to Charging Station
Off Light The RoboVac turns off. For energy saving, the light turns off automatically when the RoboVac is not connected to the charging dock and remains inactive for one minute.
Flashing/Solid Red Light + Beep Error. Refer to the "Troubleshooting & Error Signals" section of this manual if you encounter a problem.

Using Your RoboVac

Important Tips

Preparation

  1. Install the side brushes before use.
  2. Turn on the main power switch located under the RoboVac.
  3. Place the charging station against a wall or a hard, flat surface.
  4. Remove objects within 1 meter (3 ft) of each side and 2 meters (6 ft) in front of the charging station.
  5. Plug the round connector of the AC adapter into the jack on the station and the other end into a wall outlet. The LED indicator on the station will be white when the charging dock connects to the AC power.

Keep the charging station plugged in at all times, otherwise the RoboVac will not return to it automatically.

Charging Your RoboVac

Method 1: Attach the RoboVac to the charging station by aligning its charging pins with the charging pins on the station.

Method 2: Press the button on the remote control to send the RoboVac back to the station.

Turn off the switch if the RoboVac is not in use for a long period. To preserve battery life, recharge it at least once every 6 months.

Starting / Stopping Cleaning

Ensure the main power switch under the RoboVac is turned ON before use.

  1. Press the button on the RoboVac or the button on the remote control to start cleaning in Auto mode.
  2. Press the button on the RoboVac or the button on the remote control to stop cleaning.

Selecting a Cleaning Mode

  1. Auto Mode: The RoboVac optimizes its cleaning path by selecting different cleaning modes automatically until the cleaning is finished. This is the most commonly used mode. Press the button on the RoboVac or the button on the remote control to start cleaning in Auto mode. The RoboVac will automatically return to the charging station when the battery is low or cleaning is finished. Auto mode is the default operating mode of the RoboVac.
  2. Edge Mode: The RoboVac reduces its speed when it detects a wall, then follows the wall to ensure the edge is cleaned thoroughly. It stops after 20 minutes. Press the button on the remote control to start cleaning in Edge mode.
  3. Spot Mode: The RoboVac intensely cleans a specific area in a spiral motion and stops after 2 minutes. Press the button on the remote control to start cleaning in Spot mode.
  4. Room Mode: The RoboVac intensely cleans a single room and then stops. Ensure the RoboVac is confined to the room to be cleaned by closing the room door. Press the button on the remote control to start cleaning in Room mode.
  5. Manual Cleaning: The RoboVac can be manually directed to clean a specific area using the directional arrow buttons on the remote control.

BoostIQ™ Function

When the BoostIQ™ function is activated, the RoboVac automatically increases suction power if it detects that it is necessary. BoostIQ™ is ideal for cleaning carpets and areas that are difficult to clean. This function can reduce cleaning time but is also noisier. This function is only available in Auto cleaning mode.

In Auto or Room cleaning modes, press the button on the remote control multiple times to adjust the suction power level. The corresponding icon will be displayed on the remote control.

Icon Suction Power Setting
Standard Suction
Automatically switches between Standard and Boosted suction (default)
Max Suction

The Auto and Room modes save the selected suction power for future use.

Setting the Time and Cleaning Schedule

Setting the Time

  1. Ensure the main power switch under the RoboVac is turned ON.
  2. Press the button on the remote control. The time will be displayed on the screen.
  3. Press the directional buttons to set the "hour" and "minute". Note: Ensure the AM/PM setting is configured correctly.
  4. Press the button or button to save the setting. The RoboVac will emit a beep to indicate that the time has been set.

To ensure the time is set successfully, make sure the RoboVac is powered on. You will hear a beep when the time has been set.

Cleaning Schedule

You can schedule the RoboVac to start cleaning at a specified time. To cancel a previously scheduled cleaning, press and hold the button for 3 seconds until the RoboVac emits two beeps and the icon disappears. Note: Before setting a cleaning schedule, ensure the time has been correctly set to your local time; refer to the previous section "Setting the Time" for how to set the time.

  1. Ensure the main power switch under the RoboVac is turned ON.
  2. Press the button on the remote control, the icon will appear on the screen.
  3. Press the directional buttons to set the hour and minutes. Note: Ensure the AM/PM setting is configured correctly.
  4. Press the button or button to save the setting. The RoboVac will emit a beep to indicate that the program has been saved successfully.

To ensure the program is saved successfully, point the remote control directly at the RoboVac, ensuring the RoboVac is powered on. You will hear a beep when the program has been saved successfully.

Cleaning and Maintenance

For optimal performance, follow the instructions below to regularly clean and maintain the RoboVac. The cleaning/replacement frequency will depend on your RoboVac usage habits.

RoboVac Part Cleaning Frequency Replacement Frequency
Dust Collector After each use -
Filters Once a week Every 2 months
Rolling Brush Once a week Every 6-12 months
Side Brushes Once a month Every 3-6 months (or when visibly worn)
Sensors Once a month -
Charging Contacts Once a month -
Swivel Wheel Once a month -

Cleaning the Filter and Dust Collector

  1. Press the dust collector opening to release the collector.
  2. Open and empty the dust collector.
  3. Separate the filter screen by pulling the latches as shown.
  4. Remove the sponge filter and the high-performance filter.
  5. Clean the dust collector and filter with a vacuum cleaner or cleaning brush.
  6. Reinstall the filters and their screen into the dust collector and close it.
  7. Push the dust collector back into the unit.

The dust collector, filter screen, and sponge filter can be washed with water, ensuring they are air-dried before reassembly. Do not wash the high-performance filter with water as it may damage it and reduce suction power.

Cleaning the Rolling Brush

  1. Lift the brush cover by pushing the fixing latches as shown.
  2. Remove the rolling brush.
  3. Clean the brush with the provided cleaning tool or a vacuum cleaner.
  4. Reinstall the brush by inserting the fixed end first.
  5. Close the cover and press down until it clicks into place.

Cleaning the Side Brushes

Foreign substances such as hair can easily get tangled in the side brushes, and dirt can adhere to them. Be sure to clean them regularly.

  1. Remove the side brushes.
  2. Carefully remove any hair or thread caught between the brushes and the main unit.
  3. Use a damp cloth with warm water to remove dust from the brushes or to gently reshape them.

Only use the side brushes when they are completely dry.

Replacing the Side Brushes

The side brush may become bent or damaged after a long period of use. Follow the steps below to replace it.

  1. Remove the old side brushes and snap on the new ones.

Cleaning the Drop Sensors and Charge Contact Pins

For optimal performance, clean the drop sensors and charge contact pins regularly.

Cleaning the Swivel Wheel

Hair or dust particles can easily get tangled in the swivel wheel. Clean the swivel wheel periodically as needed.

  1. Pull off the swivel wheel.
  2. Clean any hair or debris wrapped around the wheel or tangled in the wheel cavity.
  3. Reinstall the wheel and push until it clicks into place.

The swivel wheel can be cleaned with water. Only use the swivel wheel when it is completely dry.

Troubleshooting

FAQ

Problem Solutions
RoboVac cannot be activated
  • Check if the power switch is in the ON position.
  • Ensure the battery is charged.
The remote control does not work.
  • Replace the batteries in the remote control (2 AAA batteries).
  • Ensure the remote control is within range of the RoboVac (less than 5m).
  • If the problem persists, turn off the main switch and then turn it back on.
The RoboVac suddenly stops working.
  • Replace the batteries.
  • Ensure the RoboVac is turned on and charged.
  • Check if the RoboVac is trapped or stuck by an obstacle.
  • Check the battery level.
  • If the problem persists, turn off the main switch, wait 2 seconds, and then turn it back on.
Cannot schedule a cleaning.
  • Ensure the switch located under the RoboVac is turned ON.
  • Ensure the time and cleaning schedule have been configured correctly.
Low suction power.
  • Check if the RoboVac is not discharged.
  • Check if the suction inlet is blocked.
  • Empty the dust collector.
  • Clean the filter with a vacuum cleaner or a duster.
  • Check that the filters are dry and have not been wet by water or any other liquid on the floor. Wait for the filters to dry before use.
The RoboVac does not charge.
  • Check if the charging station is properly connected to the power outlet.
  • Clean the charging contacts with a dry cloth.
  • Check if the RoboVac emits a beep when it aligns with the charging station. If not, contact Eufy Customer Service.
The RoboVac cannot return to its base.
  • Remove objects placed within 1m of each side and 2m in front of the charging station.
  • When the RoboVac is far from the charging station, it will need more time to return. Be patient!
  • Clean the charging contacts.

Error Signals

The RoboVac will emit a series of short or long beeps if it is in difficulty, and the red light will be on or flashing.

Audible Signal Cause Solution
Two beeps The RoboVac bumper is blocked. Tap the RoboVac bumper several times to dislodge any debris that may be trapped underneath.
Three beeps The RoboVac's drop sensors are dirty. Clean them with a dry cloth.
Four beeps The RoboVac is stuck on the edge of a stair and cannot back up. Manually move the RoboVac. Create a physical barrier in front of the obstacle.
Flashing Red Light The battery level is low. Recharge the RoboVac for at least 5 hours.
Solid Red Light One beep One of the side wheels is blocked. Turn off the RoboVac and remove any hair or debris from the wheel.
Solid Red Light Two beeps The RoboVac's side brush is stuck. Turn off the RoboVac and remove any hair or debris stuck in the side brush.
Solid Red Light Three beeps The RoboVac's suction fan is blocked. Turn off the RoboVac, then remove and empty the dust collector. Ensure the air inlet is not blocked by hair or debris.
Solid Red Light Four beeps The RoboVac's central brush is stuck. Turn off the RoboVac and remove any hair or debris stuck in the brush.

Specifications

Model T2108
Input 19V 0.6 A
Battery Voltage DC 14.4 V
Power Consumption 25 W
Battery Type DC 14.4 V Li-ion 2600 mAh
Dust Collector Capacity 0.6 L
Cleaning Duration 100 mins max
Charging Duration 300-360 mins
Input 19 V 0.6 A
Output 19 V 0.6 A

Customer Service

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